Previous Customer Service Wanted

Note: This role is for in OFFICE at our Irvine Office, candidate must be local. Are you passionate about making a difference and eager to support those in need? Join us at TORKLAW! We're seeking a standout Medical records clerk who thrives on challenges, excels in organization, and never loses sight of the overarching goals. As a Medical Records Clerk, you will be responsible for organizing, managing, and retrieving medical records for special projects, while ensuring full compliance with legal and ethical standards. This role is ideal for someone seeking a meaningful opportunity, who is efficient, detail-oriented, and capable of handling sensitive information with the highest level of discretion. Key Responsibilities: Collect, organize, and maintain client medical records in compliance with HIPAA regulations Review and verify the accuracy of medical records and reports Input and update client information into our case management system Request medical records from healthcare providers and follow up as needed Organize records for easy retrieval by attorneys and staff Assist in preparation of medical records for legal documentation Maintain confidentiality and security of medical information Perform additional clerical and administrative duties as required About TORKLAW TORKLAW is an incredibly fast-moving, innovative law firm that is all about delivering the absolute best client experience and unmatchable legal representation to each and every one of our clients. We have been entrusted with an awesome responsibility to which we respond with hard work, discipline, and laser focus. As a result awards, accolades, and outstanding results have followed. Here are a few: Top 10% of Inc. 5000’s list of America’s fastest growing companies Best Law Firm US World News & Report - every year since 2016 Featured in CNN, Forbes, The Wall Street Journal, Daily Journal, The Advocate If you would like to be a part of a downright badass team like this, then we can’t wait to hear from you. When you join us, you will be joining a supportive and fun-loving team. You will find yourself in an environment where you can make meaningful contributions, learn, and grow. As a values-based firm. We believe in: Radical Authenticity – Being transparently who we are: with ourselves, with each other, and with our clients & partners. Relentless Pursuit of the Win - achieving stellar results by keeping a laser focus on performance and goals. Growth Mindset – Continuously learning, growing and developing, as individuals, as a business, and as advocates for our clients. Ownership – we take responsibility for our work and actions. Results Driven - we focus on the outcome and disregard the level of effort required to achieve those results. Respect for Each Other – Supporting each other with kindness and respect, and enjoying the journey together. Unwavering Integrity – Standing up for what’s right with consistently sound ethics and courageous honesty. Requirements High school diploma or equivalent; further medical records management or a related field is a plus Minimum of 1 year of experience in medical records or a similar administrative role Familiarity with medical terminology and understanding of HIPAA regulations Strong organizational skills and attention to detail Proficiency in Microsoft Office and experience with medical records software Excellent communication skills, both written and verbal Ability to work independently and efficiently Strong ethical standards and respect for the confidentiality of the records Bilingual in Spanish required. Benefits In addition to a competitive salary, this position will receive the following benefits: 12 paid holidays annually 10 days of paid vacation annually 6 days of sick leave annually Medical insurance Optional Dental, Vision, Life 401(k) with 4% fully vested safe-harbor company match Regular firm events (happy hours, team building, holiday party, etc) Laptops are replaced every 3 years. After 3 years, your work laptop will become your personal laptop. TORKLAW multi-state employer, as such, any salary range provided may not be applicable in all states. Any offer made to a successful candidate will be dependent on several factors that may include years of experience, education, location, etc.

We believe in keeping beauty, Naked. Bringing lavish and affordable experiences to anyone and everyone who simply desires it. Through a minimalistic, personalized approach to aesthetics, we are redefining wellness and creating a world where changing the meaning of beauty is our declaration. Because when you look good, you feel good. We are currently seeking Managers who are interested in a rewarding Medspa Management career. Requirements Manage and oversee the daily operations Ensure the highest level of client service is provided Hire, train, and manage staff Maintain a clean and organized facility Prioritize patient safety above all else: inspect the injection room and act to maintain excellent hygiene and safety (decontaminating equipment, sanitizing surfaces, preparing injection room etc.) Honor and respect the diversity of our patients and their individual rights to care. Acknowledge and remedy mistakes and seek to maintain and advance your skills and understanding within the industry. Skills Proven experience as a Manager Knowledge of industry trends and best practices Excellent Client Service Skills Ability to multi-task and work in a fast-paced environment Knowledge of health and safety guidelines and procedures Kind and professional Responsible and compassionate Strong organizational and multi-tasking skills Patient with excellent problem-solving skills Must be available open to close shifts Must have availability on Fri/Sat

Operations Manager – No Healthcare Experience Needed Lead with Purpose. Make an Impact. Grow with Us. At Serenity Healthcare, we’re reshaping mental wellness with innovation, compassion, and human connection. We're hiring a Operations Manager to lead clinic operations, support patient care, and inspire high-performing teams. No healthcare background? No problem. We provide full training — all you need is leadership experience, emotional intelligence, and a drive to serve. About the Role As a Operations Manager, you’ll oversee day-to-day clinic operations and ensure that every patient experience is smooth, warm, and professional. You’ll coach your team, hit performance goals, and help patients feel valued from the moment they walk through our doors. Key Responsibilities: Lead and motivate a team to deliver exceptional, patient-first care Manage daily clinic operations and resolve workflow challenges efficiently Support patient education and communicate our services with confidence Monitor KPIs and use data to drive performance and improvements Foster a calm, welcoming environment aligned with Serenity's high standards Implement best practices to improve efficiency and reduce operational waste Give and receive feedback — always aiming to improve the clinic experience About Serenity Healthcare Serenity Healthcare provides cutting-edge, FDA-cleared treatments for depression, anxiety, PTSD, and other mental health conditions. We focus on holistic, technology-driven solutions such as Transcranial Magnetic Stimulation (TMS) that help patients heal when other treatments have failed. Our patient-first culture is powered by empathy, science, and results. Ready to Lead with Impact? Apply Now. Join Serenity and become part of a team changing lives through innovative care. Serenity Healthcare is an equal opportunity employer. All qualified applicants will receive consideration. Employment is contingent upon successful completion of a background check and drug screening.   Requirements What We’re Looking For Required Qualifications: 3+ years of experience in team leadership or operational management Proven experience managing performance metrics and goal outcomes Strong communication skills — both verbal and written Experience leading performance conversations and coaching individuals Ability to make smart, empathetic decisions in a fast-paced setting Willingness to take full ownership of team results and branch operations Preferred (Not Required): Experience in relationship-focused sales or customer experience roles Background in hospitality, wellness, fitness, or people-facing industries Familiarity with basic administrative processes or scheduling systems Benefits Why Join Serenity Healthcare? We’re not just offering a job — we’re offering a career with purpose and room to grow. What We Offer: Competitive pay and rapid promotion opportunities 90% employer-paid medical, dental & vision insurance 401(k) retirement plan with company contribution 10 PTO days (15 after one year) + 10 paid holidays Supportive leadership and a mission-driven culture Professional development in a growing healthcare company

Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.  If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.     No Healthcare Experience?  We’ll Teach You.  We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person. We’ll teach you the healthcare stuff — you just bring the hustle, heart and experience managing outcomes.    The Role: Practice Manager | San Antonio, TX You’ll be the catalyst of the clinic. Leading the team. Keeping the flow smooth. Making sure every patient feels like they walked into a 5-star wellness retreat — not a cold, clinical waiting room.    What You’ll Be Doing:  Owning the daily flow — resolving problems and keeping it all running smoothly  Coaching your team to deliver concierge-level care  Educating and helping our patients understand what we can offer for their wellness  Managing metrics and hitting goals without losing personal touch  Making smart decisions to cut waste and boost efficiency  Listening to feedback and constantly leveling up the experience  Making the clinic feel calm, professional, and put-together for our patients    What You Need:  3+ years of experience leading a team or running operations – including managing to KPIs and having candid performance discussions  Relationship-focused sales experience is a huge plus  Ability to take ownership of the team, the clinic, and patient outcomes  Clear and confident communication, with people and about numbers  Ability to thrive in a fast-paced environment and address challenges with empathy and efficiency  Out-of-the-box problem-solving skills – our patient experience is top priority!    Why You’ll Love Working at Serenity:  Fulfillment – make a real difference for others as you help our patients ‘take back their lives’  Huge growth/promotion potential as we continue to expand  Competitive pay  Luxe-level benefits: We cover 90% of medical, dental & vision  401(k) – because your future deserves self-care too  10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge    Who We Are:  Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.  Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.    

Ready to Redefine Mental Healthcare? Join Serenity. If you’re looking for an opportunity to elevate patient care while also maintaining balance for yourself — you belong here. At Serenity Healthcare, we’re transforming mental wellness with a modern, compassionate, and patient-centered approach.   The Role:  Ketamine Infusion Nurse - RN | Chandler, AZ As a Ketamine Infusion Nurse, you’ll deliver safe, effective treatment in a calm, supportive setting—monitoring patients, managing care, and ensuring comfort throughout.   If you're passionate about patient care and skilled in infusions, we’d love to meet you!   What You’ll Be Doing: Safely and effectively administering Ketamine via IV Caring closely for patients during every step of the process Explaining ketamine infusion to patients and their families in a way that inspires confidence and peace Providing calm, reassuring emotional support throughout treatment Demonstrating thorough documentation Providing support to providers and patients via telehealth when not administering infusions Jumping in where needed — we’re a team, and flexibility is part of the flow    Who We Are:  Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.    Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. Requirements What You Need: Registered Nurse (RN) License – current, active and unrestricted Completion of an accredited nursing program Confident with IV placement, upkeep, and management from start to finish Solid knowledge of meds, sterile technique, and infection control Excellent communication and interpersonal skills – a focus on patient experience Flexibility and adaptability as situations require Benefits Why You’ll Love Working at Serenity:  Competitive Pay based on experience Three 12-hour shifts/week with alternating Saturdays and no Sundays 1:2 Patient / Nurse Ratio in an Outpatient Clinic Excellent benefits: We cover 90% of medical, dental & vision for you and your family 401(k) – because your future deserves self-care too  10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge  Employee Referral Program

Note: This role is for in OFFICE at our Irvine Office, candidate must be local. Are you passionate about making a difference and eager to support those in need? Join us at TORKLAW! We're seeking a standout Medical records clerk who thrives on challenges, excels in organization, and never loses sight of the overarching goals. As a Medical Records Clerk, you will be responsible for organizing, managing, and retrieving medical records for special projects, while ensuring full compliance with legal and ethical standards. This role is ideal for someone seeking a meaningful opportunity, who is efficient, detail-oriented, and capable of handling sensitive information with the highest level of discretion. Key Responsibilities: Collect, organize, and maintain client medical records in compliance with HIPAA regulations Review and verify the accuracy of medical records and reports Input and update client information into our case management system Request medical records from healthcare providers and follow up as needed Organize records for easy retrieval by attorneys and staff Assist in preparation of medical records for legal documentation Maintain confidentiality and security of medical information Perform additional clerical and administrative duties as required About TORKLAW TORKLAW is an incredibly fast-moving, innovative law firm that is all about delivering the absolute best client experience and unmatchable legal representation to each and every one of our clients. We have been entrusted with an awesome responsibility to which we respond with hard work, discipline, and laser focus. As a result awards, accolades, and outstanding results have followed. Here are a few: Top 10% of Inc. 5000’s list of America’s fastest growing companies Best Law Firm US World News & Report - every year since 2016 Featured in CNN, Forbes, The Wall Street Journal, Daily Journal, The Advocate If you would like to be a part of a downright badass team like this, then we can’t wait to hear from you. When you join us, you will be joining a supportive and fun-loving team. You will find yourself in an environment where you can make meaningful contributions, learn, and grow. As a values-based firm. We believe in: Radical Authenticity – Being transparently who we are: with ourselves, with each other, and with our clients & partners. Relentless Pursuit of the Win - achieving stellar results by keeping a laser focus on performance and goals. Growth Mindset – Continuously learning, growing and developing, as individuals, as a business, and as advocates for our clients. Ownership – we take responsibility for our work and actions. Results Driven - we focus on the outcome and disregard the level of effort required to achieve those results. Respect for Each Other – Supporting each other with kindness and respect, and enjoying the journey together. Unwavering Integrity – Standing up for what’s right with consistently sound ethics and courageous honesty. Requirements High school diploma or equivalent; further medical records management or a related field is a plus Minimum of 1 year of experience in medical records or a similar administrative role Familiarity with medical terminology and understanding of HIPAA regulations Strong organizational skills and attention to detail Proficiency in Microsoft Office and experience with medical records software Excellent communication skills, both written and verbal Ability to work independently and efficiently Strong ethical standards and respect for the confidentiality of the records Bilingual in Spanish required. Benefits In addition to a competitive salary, this position will receive the following benefits: 12 paid holidays annually 10 days of paid vacation annually 6 days of sick leave annually Medical insurance Optional Dental, Vision, Life 401(k) with 4% fully vested safe-harbor company match Regular firm events (happy hours, team building, holiday party, etc) Laptops are replaced every 3 years. After 3 years, your work laptop will become your personal laptop. TORKLAW is a multi-state employer, as such, any salary range provided may not be applicable in all states. Any offer made to a successful candidate will be dependent on several factors that may include years of experience, education, location, etc.