Gourmet / Deli Team Lead

Gary's Wine & Marketplace is a locally owned business and one of the leading wine retailers in the tri-state area, with established brick-and-mortar stores and an online presence. We specialize in offering a wide selection of fine wines, beers, spirits, artisanal cheeses, quality meats, and gourmet foods—all at competitive prices. Our reputation is built on providing outstanding customer service and a knowledgeable staff who are passionate about what they do. Joining our team means being part of a dynamic, customer-focused environment where your expertise and enthusiasm for great products can truly shine. Are you passionate about gourmet food and delivering exceptional customer service? We’re looking for a hard-working, positive individual to lead our Gourmet/Deli Team! This is a leadership role with the opportunity to make a meaningful impact, mentor team members, and help drive the success of the department. Key Responsibilities: Lead and support the Deli/Gourmet team to ensure smooth daily operations and exceptional customer service Use your expertise in gourmet products to assist guests with selecting and pairing cheeses with wine, beer, and spirits Help guests curate personalized gift baskets with gourmet items Stay informed on trends and developments in gourmet foods, and share insights with the team Oversee proper stock rotation, ensure freshness, and manage the removal of expired items Train and mentor team members, fostering a positive and productive work environment If you have a passion for fine foods and enjoy engaging with customers, we’d love to hear from you! The starting hourly rate for this position is $20 per hour. Requirements Passion for gourmet food, including cheese, wine, and specialty items Proven customer service and communication skills, with a focus on creating exceptional guest experiences Leadership experience or strong leadership potential in a retail or food service environment Ability to lift up to 40 lbs. and remain on your feet for extended periods Basic computer skills for inventory, scheduling, and communication tasks High attention to detail and a proactive, hands-on approach to problem-solving Reliable team player who thrives in a fast-paced, dynamic setting Ability to read, write, and communicate effectively in English Must be at least 18 years old Benefits We offer a friendly working environment, a competitive starting salary, flexible hours, and a generous employee discount. For full-time employees, benefits such as 401K and health insurance are available subject to the terms in our Employee Handbook.