Senior Research Engineer, LLM Data

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Spanish Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience You are a bilingual Spanish, Korean, or Russian speaker. The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

We're looking for Seasonal Winter Operators to join our snow team this winter. We have seats to fill in loaders (Komatsu with Metalpless pushers), skid steers (Bobcats with Snow Wolf pushers), and walkway tractors (Ventracs). Head to https://outdoorpride.com/careers to apply Not your average snow company here - we require the best of the best. With that said we offer top pay, other advantages of our snow operations include: - All newer equipment - Large on site operations - Zero tolerance sites so good amount of hours and in at very beginning of event till end - Work close to home with sites throughout the state - Training available - Great team Full time opportunities available as well within out landscape team - benefits for full time team members include health care, dental, 401 k, pto, bonus opportunities, great culture and much more. 𝐌𝐚𝐬𝐬𝐚𝐜𝐡𝐮𝐬𝐞𝐭𝐭𝐬: • Somerville • Cambridge • Everett • Braintree • Needham • Norwell • Taunton • Mansfield • Middleborough • Fall River • Chelmsford • Bedford • Waltham • Woburn • Littleton • Worcester • Burlington

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Join JC Grounds Management, a leading snow removal contractor, as a Salt Truck Operator (STO) for the upcoming winter season.  As a salt truck operator at JC Grounds Management, you will receive training on equipment safety, operation, path of motion, and product application.  Our fleet of application vehicles do not require a CDL license to operate however you must be comfortable operating a large truck during adverse weather conditions.  Most of the shifts occur between 6pm and 8am but can/will extend to anytime of the day especially following a winter event.  Salt truck operators need to be on-time and have a clean driving record.  They will also need to load their truck with material using a skid steer (training to be provided if necessary).  We are currently looking for operators to service routes dispatched from Chelmsford, Lowell, Billerica, Tewksbury, Wilmington areas. Responsibilities Safely and efficiently operate the vehicle and apply the correct amount of product according to the specified site maps. Arrive on-time and ready to work. Work extended hours as necessary based on the severity of snow events. Qualifications Clean Driving record Valid drivers license Ability to work in a dynamic environment and adapt to varying work hours. Experience operating a skid steer is a plus Compensation Compensation details will be provided upon successful application. Rest assured, we offer competitive rates and convenient weekly direct deposit payments. Benefits Convenience: Receive your hard-earned money directly into your bank account on a weekly basis. Longevity: Seasonal operators return year over year and receive annual increases based on performance and length of service. Apply now in 2 minutes! Powered by

Service Coordinator at Certified Apartment Program Responsibilities of the Apartment Counselor are to provide services to adults who have a diagnosis mental illness and living in individual apartments throughout the Schenectady community.  The goal is to work with the client in stabilizing at in his/her apartment while also providing rehabilitative services so he/she can transition to the next level of independence.  Specific duties included: Providing supportive counseling to assist in stabilizing. Everything we do with our clients is verbal including verbal intervention skills.  There is no personal care and no physical restraints. Crisis prevention skills and coping skills. Verbal crisis intervention. Medication supervision by bringing the medication to the clients’ apartment for refills based on the step system and number of days the clients is eligible to have the medication.  Although we don’t watch clients ingest the medications, we do a count at the visit to make sure the correct amount of medication is in the medication organizer.  In addition, we have a conversation with the clients about taking the medications and teach clients about the medication, side effects, etc. Teaching of daily living skills. Maintaining a healthy and clean environment for our clients to become independent which includes some cleaning. Socialization skills and recreational activities. Promote a culture of inclusion and belonging. Provide transportation to clients using the agency’s vehicles. We DO NOT do personal care personal care AND we DO NOT do physical restraints.  Everything we do with our clients is verbal engagement and interactions including supportive counseling and teaching. Requirements Skills/Qualifications for the Apartment Counselor include: College classes in human services, BA preferred. 6 months-1year experience in human services preferred. Valid and insurable driver's license. Agency vehicles are available for transporting clients.  Must have a personal vehicle to use for business purposes when not transporting clients.  Experience or education in crisis intervention and prevention preferred. Both the ability to work independently and as a team member. Excellent communication skills both verbal and written. The ability to be organized and have good time management skills. Benefits Salary and Schedule of the Apartment Counselor   40 hours per week.  Monday through Friday, 8:30am to 4:30pm. $22.66/hour; $47,132.80/annual equivalent. Client phone on-call for a 1-week period approximately every 10 weeks.  $150 on-call bonus during this period.  Agency provided cell phone and I-pad for on-call. Excellent benefits, staff training, generous paid time off, and a 30-minute paid lunch. Supportive work environment. Make A Difference Helping Others in a Workplace Where You Matter Providing A Culture Residential of Caring Visit our website at www.mohawkopportunities.org.  Visit us on Facebook, Instagram, and LinkedIn! Equal Opportunity Employer All offers for employment will be contingent upon the candidate having successfully completed background checks. Mohawk Opportunities is committed to helping individuals living with mental illness achieve stable community living and independence.  Our goal is to provide services and supports that assist individuals living with mental illness to thrive and achieve their full potential for a happy, independent life in the community of their choice.

Truck Driver, Turf Equipment Operator, Grounds Crew - $35/hour to $45/hour DOE – Golf and Sports Turf maintenance company seeks candidates with experience preferred. Candidates must have a positive working attitude, be a team player, able to follow instruction, work in all weather conditions and lift/move 50 pounds. Candidate must have a valid CDL-A license, good driving record, MA hoisting license and DOT medical card. Competitive wages paid and frequent overtime required. Send resume or call and leave message at 508-842-6800