Head of Customer Service

About Sunnyside Nursing Post-Acute Care Centrally located in Torrance, California, Sunnyside Nursing and Post-Acute Care provides sub-acute nursing care, rehabilitation services, skilled nursing, and long-term care. Our compassionate staff offers individualized care plans for each resident to ensure personalized care is provided to all our patients with a goal to return home. Our team of qualified professionals provides compassionate care by: Maintaining high medical integrity Fostering a team spirit among staff Creating friendly, beautiful surroundings for our residents and their visitors We understand the importance of creating a comfortable and nurturing atmosphere, whether residents stay for short-term treatment or long-term care. The role of the Clinical Trainier/ Staff Developer oversees the facility's training for new and exhisting LVNs and RNs and promotes employee satisfaction and retention. This position reports to the Director of Staff Development. Job Description Assist Director of Staff Development in planning, developing, directing, evaluating, and coordinating educational and on-the-job training programs, in-services, and orientation. Provide leadership in formulating the goals and objectives of the in-service educational programs of the facility. Secure, develop and maintain records, reports, instructional manuals, reference materials, etc., pertinent to in-service educational programs. Maintain and update employee files with necessary certification documents, reports, class attendance, etc. Provide oversight to LVNs, RNs and CNAs for their training, development, and skill checks verification Promote and utilize training as a way to empower LVNs, RNs, and CNAs to cultivate employee satisfaction and achieve higher retention rates Other duties as directed by Director of Staff Development, Chief Clinical Officer, or Executive Director Requirements Minimum 5 years’ experience providing direct care to multiple residents Nursing degree from accredited college or graduation from approved LVN/LPN or RN program Current unencumbered license to practice as an LVN/LPN or RN in the state Experience with PointClickCare (PCC) Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care Strong leadership and communication skills Should be comfortable with teaching, speaking, presenting, supervising, and holding staff accountable Prior Staff Development experience preferred Must be authorized to work in the United States Must be flexible with work hours as needed Shift: Monday - Friday 8:30am - 5:00pm May require to work some weekends Benefits Why Work for Sunnyside Nursing & Post-Acute Care Compensation based on experience, qualification, and licensure ($93,600 - 114,400 annually) Opportunities for growth Paid sick leave/paid holidays Medical, dental, vision, and Supplemental Insurance 401K Loving and caring work environment We take great pride in meeting or exceeding CDC and CMS standards. On-site experts provide teaching, coaching, and support on infection prevention practices. In addition, we maintain an abundant supply of PPE, including N95 masks, for all who provide care and services to our patients and residents. Our multiple testing capabilities, including Point-of-Care (POC) testing, are available at every location and comply with CMS and local guidance If hired, we require that all employees be vaccinated, unless a medical or religious accommodation is needed. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer. We celebrate diversity & pride ourselves on creating an inclusive environment for all employees and residents.

Keeper Security is hiring a motivated and detail-oriented QA Analyst to join our Keeper Secrets Manager (KSM) team. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com. About the Role As a QA Analyst on the KSM team, you will play a key role in validating the functionality, security, and performance of Keeper Secrets Manager, SDKs, and integration components. You will work closely with software engineers, product managers, and DevOps teams to execute manual and automated tests, report defects, and ensure KSM products meet the highest quality standards. This role is ideal for someone with strong attention to detail, an interest in cloud and DevOps technologies, and a passion for secure software. Responsibilities Execute functional, integration, regression, and UI testing for KSM web applications, SDKs, and integrations Test KSM workflows in cloud environments (AWS, GCP, Azure) and infrastructure-as-code (IaC) scenarios Collaborate with software engineers and product managers to understand requirements and define test cases Report, track, and communicate defects in Jira or other tracking systems, ensuring clear documentation Support automation testing initiatives by designing test scripts and leveraging existing frameworks Validate security controls and compliance measures within KSM workflows Contribute to improving QA processes, test coverage, and product reliability Requirements 2+ years of experience in QA, software testing, or a related role Familiarity with web applications, APIs, cloud platforms (AWS preferred), and DevOps workflows Experience with manual testing and basic understanding of automated testing principles Knowledge of bug tracking and test management tools (e.g., Jira) Strong attention to detail, analytical skills, and ability to document findings clearly Excellent communication and collaboration skills Due to the role’s involvement in GovCloud, all applicants must be a U.S. Person (citizen or lawful permanent resident) Preferred Qualifications Exposure to scripting or automation languages (Python, Bash, Go) Experience testing SDKs, developer tools, or integrations Familiarity with security and compliance standards (SOC 2, FedRAMP, ISO 27001) Experience with containerized environments (Docker, Kubernetes) Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Bureau of Overseas Buildings Operations (OBO) directs the worldwide overseas building program for the Department of State. Working with other offices and bureaus, foreign affairs agencies, and Congress, OBO’s challenge is to set worldwide priorities for the design, construction, acquisition, maintenance, use, and sale of real properties and the use of sales proceeds.   The Department of State, Bureau of Overseas Buildings Operations, Directorate of Program Development, Coordination, and Support (DOS/OBO/PDCS) is responsible for the design, coordination, and management of OBO’s construction and renovation programs.   The Office of Project Development and Coordination (OBO/PDCS/PDC) provides project management and project management support for projects from inception through completion. The projects that will be supported by this requirement are in U.S. facilities worldwide. These projects include studies, reports, renovations, repairs, and new construction. Budget estimates for these projects range from approximately $100,000 to $1,000,000,000.   Job Duties: Assist the Division Chief to ensure that assigned tasks and office operations are effectively coordinated and scheduled. Coordinates process, procedure, tracking, submission, and completion of contract actions. Works with established information management tools to gather data and status on initial project planning in conjunction with PDC division chiefs and staff; and executes reports reflecting the status of execution versus pre-established targets, management windows of upcoming activities, and the impact of contractual and other changes on budgeted cost and scheduled completion dates. Assists in evaluating the impact of existing and proposed programs on available resources and drafts recommendations for alternative courses of action. Assists in the preparation and publication of studies, reports, analytics, and plans, including responsibility for collecting, organizing, analyzing, and incorporating data for a wide-range of documents (e.g., Project Authorization Documents, Scopes of Work, Course of Action Memoranda, Requests for Contract Actions, and Project Development Packages, etc.) Provides necessary assistance to the Division Chief for meetings and conferences to include scheduling, taking, and distributing meeting minutes and following up on assigned actions, etc. Communicates with Division management officials and co-workers in both informal conversations and formal presentations and delivers briefings and presentations concerning administrative, clerical, and other non-technical matters. Prepares drafts of program analysis reports on the status of Division goals and objectives attainment; assists in analysis of current operating programs within the Division to evaluate their actual and potential effectiveness in meeting objectives; and prepares briefing materials for the Division Chief and other key staff on the results of these analytical studies. Assists in evaluating the impact of existing and proposed programs on available resources and drafts recommendations for alternative courses of action. Develops drafts of concepts for the implementation of selected planning activities, including suggested scope of the activity, operational and programmatic costs, and likely duration; and assists the Division Chief in obtaining clearance of these concepts with operational and management-level personnel in OBO and the Department to ensure that the proposed scope, schedule, and budget will meet the perceived needs and are realistic in terms of resources. Gathers and collects program data or information following routine search procedures; conducts research in Office and Division files and other files and databases to locate data and background information, as requested; and assembles and summarizes data, background information, and other materials from publications and other sources. Assists management officials and staff with routine travel queries and stays abreast of new department travel policies and procedures. Assists the Division Chief in coordinating and monitoring the implementation of planning activities to ensure accomplishments of objectives; helps in the identification of unresolved issues that arise during implementation; and checks back periodically to see that the implementation is proceeding as planned. Types and edits letters, memoranda, cables, reports, and other material as directed, using office automation software and equipment; and drafts some correspondence under appropriate supervision. Supports and audits project, contract, and office documents. Updates delegated tasks to ensure progress to deadlines. Management of administrative details, and other duties as assigned. Requirements Must be a U.S. citizen. Skilled in the use of basic and advanced features of the Microsoft Office suite, including Access, Excel, PowerPoint, Word, and other applications such as SharePoint, as well as other automated systems used by the Office, and the ability to learn and apply new software variations as they affect Office operations. Ability to extract detailed information from various sources, accurately capture that information in the appropriate system or document and monitor status of information to prepare reports for management use. Ability to review office administration processes, problems, and issues and provide recommendations based on findings. Skilled in oral and written communication which enable the contractor to ensure facts, ideas, and instructions in a succinct and organized manner to advise and otherwise interact with other Office members on staff actions, reports, tasks, office correspondence and the use of automated office equipment, and with managers and others external to the Office with whom business is conducted or operational requirements are discussed. Possess a mastery of basic concepts, principles, and practices of a Management Analyst that enables the incumbent to understand the wide range of State Department office duties. Exercise appropriate management controls over entrusted assets and operations in accordance with applicable laws and regulations. A bachelor’s degree and six (6) years of experience.

Hydraquip is looking for a candidate who wants to take the next step in their technical career to join our 100% employee owned company. Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value-added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair, hydraulic power units and electrohydraulic solutions. With offices in Houston, Dallas, Memphis, Tulsa, Denver and Lafayette, Hydraquip has a broad footprint with many opportunities for growth within the company. Apply early for an opportunity to schedule a virtual interview with our team! We will be hosting these virtual interviews this fall. The Campus Ambassador Program provides college students to get exposure to a variety of departments at Hydraquip, presents to top leadership, and helps share information about their internship experience when returning to school the following semester. Through hands-on experience and meaningful projects, you will see what it’s like to work for our employee-owned company and visit our parent company, Employee Owned Holdings, Inc., headquarters in Houston to present your final projects to top leadership. Hydraquip’s rotational internship program consists of the following areas: Service & Repair: Hands-on experience with pump teardowns, conversions, and assemblies. Learn how hydraulic components function and use the test stand. Clean all parts using solvents and other chemicals as directed in a safe manner. Engineering: Work on assigned summer projects around warehouse efficiency, integrated system design, automation projects and/or cost reduction initiatives. Production Hands-on experience with conversions and custom assemblies for customers. Working with machining equipment to build custom components. Assist with tasks in the production facility as required. Inside Sales: Learn about company processes for quoting, managing orders & delivery. Communicate with customers via phone & email, and build relationships with vendors to gather necessary product information. Develop and employ a high level of product and application knowledge. Communicate with top customers via phone & email. Outside Sales: Shadow outside sales representatives for customer visits. Experience with customer applications as well as how field relationships are established and maintained. Shipping & Receiving: See how the warehouse runs firsthand while helping with inventory controls, order picking, packing, and shipping as well as familiarity with our products Requirements Education: Must be currently enrolled in an accredited undergraduate degree program Prefer GPA of 3.0 or higher. Prefer junior or senior but will consider other class levels. Knowledge and Skills: Ability to work independently and eager to take on responsibilities. Working knowledge of Microsoft Office (Word, Excel, PowerPoint) Strong organizational and time management skills. Analytical, problem-solving, and conceptual thinking skills. Strong work ethic. Excellent oral, written, and communication skills. Detail-oriented. Benefits We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit Hydraquip offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan. What is an ESOP? ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers. Studies also show that retirement account balances for ESOP companies are 2.5 times higher. ESOP companies grow 2.5 times faster than those companies without employee ownership. Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.

About Us: Total Life is on a mission to support seniors and combat mental health issues by making quality, affordable emotional support services easily accessible. We are a behavioral health company solely committed to serving seniors by taking an evidence-based approach to mental health and aging. Total Life is empowering seniors to live more fulfilling lives because we know age is just a number. The Opportunity: Total Life is currently seeking a dynamic and enthusiastic Associate Clinical Social Work (ASW) Intern in the state of California who is looking to fill their clinical hours for licensure by providing virtual individual therapy under a supervisor. The successful candidate must have proven experience working with seniors suffering from anxiety, depression, grief and loss, loneliness, life transition, medication/pain management, and end-of-life planning. This is an exciting opportunity to be part of a thriving start-up with the opportunity for growth. Registered interns receive free supervision. This is a remote position. Your Role: Provide clinical and therapeutic services to individuals according to discipline standards and in accordance with policies and procedures. Completing individualized biopsychosocial assessments, treatment plans, and progress notes within 24-48 hours. Maintain confidentiality of electronic health records (EHR) that are in accordance with HIPAA guidelines and other federal and state regulations. Remain up to date with clinical knowledge and treatment modalities. Demonstrates understanding of sound ethical practice. Complete and maintain all required continuing education requirements for specific licensure and specializations. Be aware of community referral sources and refer when necessary. Follow all safety protocols as set out by National Association of Social Workers (NASW) Code of Ethics. Requirements Master’s degree from an accredited university or college in Social Work, Counseling, Psychology or in a related human services field. Must be license eligible in the state of California (Board of Social Work) or have an active Associate License within the state of California. Maintain and be in good standing with the California Board of Health and all appropriate professional board entities. Must possess and provide proof of professional liability insurance/malpractice insurance or will need to purchase a policy prior to hiring. Maintain current liability insurance of at least $1,000,000 claim limit/$3,000,000 aggregate. Ability to efficiently use web-based systems for quality review of records and work performed. Must be comfortable providing teletherapy. Excellent organizational and time management skills. Strong relational and communication skills. Demonstrated ability to collaborate well with colleagues, as well as those providing administrative support. Must be available to start with a minimum of 10 hours per week Experience providing therapeutic services to seniors (65+) preferred CAQH credentialing already set up is a plus Bilingual fluency (English/Spanish) is a plus Must be able to pass a criminal background check Benefits Compensation: $30-$37 per hour based on experience and credentials. Perks: Opportunities for growth Flexible schedule Schedule: Part-time positions available with opportunities for full-time Monday-Friday Even if you do not meet all of our criteria or have any questions please do not hesitate to apply. We would love to meet you! Please attach your resume outlining your professional experience.

Who We Are:  Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. The Flavor Profile A Show Ambassador thrives in high-energy, interactive environments and enjoys performing, engaging with diverse audiences, and creating magical guest experiences. You’ll create a one-of-a-kind guest experience through dynamic performances, meaningful interactions, and playful engagement, while also supporting retail sales, bar & cafe operations, special events and VIP experiences, all in alignment with our culture and values. You bring some customer service experience or transferable skills from roles in hospitality, retail, entertainment, or other experiential industries. You are willing to learn and grow in a unique industry with a creative and performative team. Your Day-to-Day: Guest Engagement & Performance: Utilize scripted guides and spontaneous performances to bring exhibits to life and create memorable experiences. Sales Across Key Business Areas: Utilize training and skills to support sales across MOIC’s retail shop, bar and/or cafe, as well as ticketing. Ice Cream & Treat Delivery (Cross-Trained): Support the Service Team in delivering ice cream and other treats to guests in a quick and efficient manner. Hospitality & Service: Provide real-time, positive guest support to ensure a positive and enjoyable experience throughout the experience and retail shop. Event & VIP Setup: Assist with performances and experiences for special events and VIP guests, ensuring high standards of engagement and service. Collaboration: Partner closely with both Service and Show Teams to create a memorable and cohesive guest experience. Setup, Clean-Up & Maintenance: Maintain cleanliness and organization throughout the museum to create a welcoming atmosphere for guests. Perform Other Duties: Take on additional tasks as assigned by leadership. Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.   Requirements Necessities: 18 years or older Food Handler or ServeSafe certification Open availability, including weekends Standing and walking on your feet for long periods of time, up to 8 hours Team work and ability to effectively function in a high energy environment Bend/lift heavy objects of up to 40 pounds Nice to Haves: Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment. Entry level sales, inventory or retail management experience Custom F&B (Food and Beverage) product crafting to enhance an experience Benefits The Good Stuff: Competitive pay and performance bonus Employee Assistance Program (EAP) Employee of the month program  Ability to grow within the company Break room snacks and unlimited ice cream Team outings Annual performance review and bonus opportunity Annual team celebration, Pinkball (“pink-tie” themed and you can bring a date!) Free entry for self at any MOIC location 4 free museum tickets per quarter (16 per year) for friends and family + discounts on additional tickets 50% off retail products Flex Day: A sweet bonus day off to pause, play, or rest — whatever fills your cone. Job Type: Full-time, Part-Time Pay: $18/hr