Guest Ambassador

Oversee, an award winning vacation rental management company along the Emerald Coast, is looking for a Guest Ambassador to join their Diamond Office at Sunnyside location. As a Guest Ambassador, you will be the face of the company and will work closely with guests to create exceptional experiences for them. You will quote, book, and follow-up with guests. You will be responsible for ensuring that each guest feels welcome and taken care of during their stay. Oversee is a team of professionals who are committed to providing exceptional service to guests and homeowners alike. With a focus on honesty, consistency, and commitment, Oversee has become one of the most trusted vacation rental management companies in the area. Entry level - $37,500 Responsibilities Create exceptional experiences for guests by providing excellent customer service Manage guest reservations, including booking, check-in, and check-out procedures Coordinate with cleaning and maintenance teams to ensure properties are always clean and well-maintained Address guest concerns and resolve issues in a timely and professional manner Respond promptly to guest inquiries and provide accurate information about local attractions and amenities Assist with marketing efforts to promote Oversee's properties and services Requirements High school diploma or equivalent At least 2 years of experience in hospitality or customer service Excellent communication and customer service skills Strong multitasking and organizational skills Ability to work a flexible schedule, including weekends and holidays Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources