Marketing Manager

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Spanish Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience You are a bilingual Spanish, Korean, or Russian speaker. The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Your Best Management Group is a long term successful property management group that works for Bigelow Holding Companies which include Budget Suites of America. We offer great benefit options, paid vacations (1st year, 1 week, 2nd year, 2 weeks and 5th year, 3 weeks), 9 paid holidays, and 401(k) plan with 3% company match. Description: YBMG is seeking an experienced HVAC technician with at least 10 years of proven experience with air conditioning and heating systems. Compensation will start at $65,000/year for those who are qualified. Responsibilities and Requirements: • Repair and maintenance of HVAC equipment located throughout the property. • Repair and maintenance of refrigerators, electrical stoves, and packaged thermal air conditioners. • Ability to locate parts and provide field estimates to management. • 5-7 years of HVAC and refrigeration experience REQUIRED, please do not apply if you do not meet this requirement. • Dependable with ability to work overtime and occasional weekend jobs when necessary. • Ability to cover rotating after hours on-call shifts. • Must have a van or truck and own tools. This position will require travel between various properties. • Understand schematic diagrams, blueprints and other specifications. • Experience working with hand tools, power tool and electronic test equipment. • Strong working knowledge of job site safety as well as ability to complete a company specific safety orientation. • Friendly demeanor and excellent customer service skills. • Good verbal and written communication skills. • Perform other duties as assigned. • High standard of integrity and professionalism. • Ability to pass a background check. • Drug free at all times • A high school diploma or GED required. • Ability to climb ladders to heights up to 15 ft. • An ability to lift up to 50 lbs.

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Your Best Management Group is a long term successful property management group that works for Bigelow Holding Companies which include Budget Suites of America. We offer great benefit options, paid vacations (1st year, 1 week, 2nd year, 2 weeks and 5th year, 3 weeks), 9 paid holidays, and 401(k) plan with 3% company match. Description: YBMG is seeking an experienced Roofer with at least 10 years proven experience. Compensation will start at $65,000/year for those who are qualified. Responsibilities and Requirements: • Repair and maintenance on all roof systems (none over 3 stories). • Experience with flat roofs necessary. • Experience with tile roofs and gutters. • Strong working knowledge of job site safety. • Must have a van or truck and own tools. This position will require travel between properties. • Strong communication skills. • High standard of integrity and professionalism is required at all times. • Drug free at all times. • A high school diploma or GED required. • Ability to climb tall ladders. • An ability to lift up to 50lbs.

Retail Sales Representative – New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed. We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Perks & Benefits · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey. o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

Your Best Management Group is a long term successful property management group that works for Bigelow Holding Companies which include Budget Suites of America. We offer great benefit options, paid vacations (1st year, 1 week, 2nd year, 2 weeks and 5th year, 3 weeks), 9 paid holidays, and 401(k) plan with 3% company match. Responsibilities include but not limited to the following: • Create corporate entity documents and file new and annual reports with appropriate government agencies, including the Nevada Secretary of State • Prepare licensing and permits for various state agencies • Prepare and maintain a database for all contracts and claims for multiple business entities • May also be required to prepare and file eviction complaints in Justice Court, respond to unemployment claims, perform discovery, respond to subpoenas and assist in document production • Assist in any contracts Qualifications: • Bachelor’s degree, Associate’s degree or certificate program in paralegal studies a big plus • 7+ years of corporate/business paralegal experience • Thorough knowledge of legal principles and practices • Experience with insurance/litigation defense, medical records summary experience, legal research and/or landlord- tenant law • Experience with corporate benefits, workers compensation and human resources issues such as 401K, I-9 reporting and Cobra coverage issues is a plus • Excellent verbal and written communication skills • Strong attention to detail, analytical abilities, and resourcefulness • Ability to prioritize workload effectively and work well independently and in a team environment • Must be proficient with Microsoft Word, Outlook, Excel, and PowerPoint