Fabricator

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Spanish Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience You are a bilingual Spanish, Korean, or Russian speaker. The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The Role at a glance: Abigail Kirsch is seeking a Catering Sales Coordinator to join our Abigail Kirsch team at The Loading Dock in Stamford, CT or for candidates located closer to New York, this position may also be based out of the Tappan Hill Mansion in Tarrytown, NY. Reports To: Event Managers, Director of Catering ***This position will require a Wed through Sunday or Tuesday through Saturday work schedule and is ideal for someone that wants to grow in catering operations*** Job Summary: The Catering Sales Coordinator to the events team is primarily responsible for supporting the Event Managers and Director of Catering on all event production and responsible for backing up the other Catering Sales Coordinators. Qualifications + Skills: Prior administrative experience but not required. Prior event experience preferred, but not required Excellent computer skills necessary, including spreadsheets, customer relationship management systems, and virtual ticketing, Microsoft Office Ability to communicate work related information to co-workers, supervisors, vendors and clients. This includes written and verbal communication. Must be able stay organized, and keep others organized, including scheduling meetings and prioritizing tasks to meet deadlines. Must be able to work independently Must have strong attention to detail, ensuring accuracy on all assignments Able to work a flexible work schedule, with the ability to work in an environment with competing priorities Essential Job Functions: Responsible for Event Signage, ensuring accuracy for station layout and allergens Assist Event Managers by maintaining calendar and appointments, scheduling logistical meetings. Assist Event Managers in responding to client questions including menu selections, logistics, rental equipment and party production. Handle in house questions including menu selections, logistics, rental equipment and party production. Assist Events Manager by attending tastings and logistical meetings when necessary. Assist Events Managers in planning, coordinating and executing events. Distribution of Party Folders Perform and complete all reasonable assignments as requested by management. Compensation Range $25-$27 an hour. Our Benefits: Medical (FT Employees) Dental Vision Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity Discount Program Commuter Benefits (Parking and Transit) EAP 401k Sick Time Holiday Pay (9 paid holidays) Tuition Reimbursement (FT Employees) Paid Time Off #LI-DM1 #indeedelior About Abigail Kirsch: Started in the 1970s as a family-owned catering company, Abigail Kirsch has grown into one of New York’s premier caterers. Our steady growth has allowed us to bring our hospitality, service, and delicious food to Connecticut, Westchester, and New York City. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The Role at a glance: Abigail Kirsch is seeking a Catering Sales Coordinator to join our Abigail Kirsch team at The Loading Dock in Stamford, CT or for candidates located closer to New York, this position may also be based out of the Tappan Hill Mansion in Tarrytown, NY. Reports To: Event Managers, Director of Catering ***This position will require a Wed through Sunday or Tuesday through Saturday work schedule and is ideal for someone that wants to grow in catering operations*** Job Summary: The Catering Sales Coordinator to the events team is primarily responsible for supporting the Event Managers and Director of Catering on all event production and responsible for backing up the other Catering Sales Coordinators. Qualifications + Skills: Prior administrative experience but not required. Prior event experience preferred, but not required Excellent computer skills necessary, including spreadsheets, customer relationship management systems, and virtual ticketing, Microsoft Office Ability to communicate work related information to co-workers, supervisors, vendors and clients. This includes written and verbal communication. Must be able stay organized, and keep others organized, including scheduling meetings and prioritizing tasks to meet deadlines. Must be able to work independently Must have strong attention to detail, ensuring accuracy on all assignments Able to work a flexible work schedule, with the ability to work in an environment with competing priorities Essential Job Functions: Responsible for Event Signage, ensuring accuracy for station layout and allergens Assist Event Managers by maintaining calendar and appointments, scheduling logistical meetings. Assist Event Managers in responding to client questions including menu selections, logistics, rental equipment and party production. Handle in house questions including menu selections, logistics, rental equipment and party production. Assist Events Manager by attending tastings and logistical meetings when necessary. Assist Events Managers in planning, coordinating and executing events. Distribution of Party Folders Perform and complete all reasonable assignments as requested by management. Our Benefits: Medical (FT Employees) Dental Vision Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity Discount Program Commuter Benefits (Parking and Transit) EAP 401k Sick Time Holiday Pay (9 paid holidays) Tuition Reimbursement (FT Employees) Paid Time Off About Abigail Kirsch: Started in the 1970s as a family-owned catering company, Abigail Kirsch has grown into one of New York’s premier caterers. Our steady growth has allowed us to bring our hospitality, service, and delicious food to Connecticut, Westchester, and New York City. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

Who Are We?  UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States. Founded in 2019, UniUni’s tech-driven innovation and crowdsourcing delivery model offers fast, economical, and reliable services to local, national, and international e-commerce clients. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story Requirements Responsibilities l    Assist in receiving, dispatching, inspecting, handling and stocking inbound products；  l    Receives returns, counts and confirms quantities, determines condition and completes paperwork;  l    Arranges for pick-up of shipments, contacts delivery drivers and coordinates schedules;  l    Communicates effectively with the other departments in the company；  l    Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor; l    Encourages safe work practices in others； l    Arranges daily cycle count and follow variance;  l    Weekly report updates;  l    Other duties as assigned to the position   Qualifications l    Bachelor or international equivalent;  l    1 years of relevant experience preferred, no experiences is ok, everything will be trained；  l    Moderate computer skills, assist in report data collection. l    Strong responsibility, follow supervision, good communication skills | Bilingual in Mandarin is required Benefits Benefits Benefits: 401K, Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, H1B Sponsorship.  $18-22/hour during first three monthes, will increase after probationary period.

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