Brand Ambassador

Operations Manager – No Healthcare Experience Needed Lead with Purpose. Make an Impact. Grow with Us. At Serenity Healthcare, we’re reshaping mental wellness with innovation, compassion, and human connection. We're hiring a Operations Manager to lead clinic operations, support patient care, and inspire high-performing teams. No healthcare background? No problem. We provide full training — all you need is leadership experience, emotional intelligence, and a drive to serve. About the Role As a Operations Manager, you’ll oversee day-to-day clinic operations and ensure that every patient experience is smooth, warm, and professional. You’ll coach your team, hit performance goals, and help patients feel valued from the moment they walk through our doors. Key Responsibilities: Lead and motivate a team to deliver exceptional, patient-first care Manage daily clinic operations and resolve workflow challenges efficiently Support patient education and communicate our services with confidence Monitor KPIs and use data to drive performance and improvements Foster a calm, welcoming environment aligned with Serenity's high standards Implement best practices to improve efficiency and reduce operational waste Give and receive feedback — always aiming to improve the clinic experience About Serenity Healthcare Serenity Healthcare provides cutting-edge, FDA-cleared treatments for depression, anxiety, PTSD, and other mental health conditions. We focus on holistic, technology-driven solutions such as Transcranial Magnetic Stimulation (TMS) that help patients heal when other treatments have failed. Our patient-first culture is powered by empathy, science, and results. Ready to Lead with Impact? Apply Now. Join Serenity and become part of a team changing lives through innovative care. Serenity Healthcare is an equal opportunity employer. All qualified applicants will receive consideration. Employment is contingent upon successful completion of a background check and drug screening.   Requirements What We’re Looking For Required Qualifications: 3+ years of experience in team leadership or operational management Proven experience managing performance metrics and goal outcomes Strong communication skills — both verbal and written Experience leading performance conversations and coaching individuals Ability to make smart, empathetic decisions in a fast-paced setting Willingness to take full ownership of team results and branch operations Preferred (Not Required): Experience in relationship-focused sales or customer experience roles Background in hospitality, wellness, fitness, or people-facing industries Familiarity with basic administrative processes or scheduling systems Benefits Why Join Serenity Healthcare? We’re not just offering a job — we’re offering a career with purpose and room to grow. What We Offer: Competitive pay and rapid promotion opportunities 90% employer-paid medical, dental & vision insurance 401(k) retirement plan with company contribution 10 PTO days (15 after one year) + 10 paid holidays Supportive leadership and a mission-driven culture Professional development in a growing healthcare company

Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity.  If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.     No Healthcare Experience?  We’ll Teach You.  We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person. We’ll teach you the healthcare stuff — you just bring the hustle, heart and experience managing outcomes.    The Role: Practice Manager | San Antonio, TX You’ll be the catalyst of the clinic. Leading the team. Keeping the flow smooth. Making sure every patient feels like they walked into a 5-star wellness retreat — not a cold, clinical waiting room.    What You’ll Be Doing:  Owning the daily flow — resolving problems and keeping it all running smoothly  Coaching your team to deliver concierge-level care  Educating and helping our patients understand what we can offer for their wellness  Managing metrics and hitting goals without losing personal touch  Making smart decisions to cut waste and boost efficiency  Listening to feedback and constantly leveling up the experience  Making the clinic feel calm, professional, and put-together for our patients    What You Need:  3+ years of experience leading a team or running operations – including managing to KPIs and having candid performance discussions  Relationship-focused sales experience is a huge plus  Ability to take ownership of the team, the clinic, and patient outcomes  Clear and confident communication, with people and about numbers  Ability to thrive in a fast-paced environment and address challenges with empathy and efficiency  Out-of-the-box problem-solving skills – our patient experience is top priority!    Why You’ll Love Working at Serenity:  Fulfillment – make a real difference for others as you help our patients ‘take back their lives’  Huge growth/promotion potential as we continue to expand  Competitive pay  Luxe-level benefits: We cover 90% of medical, dental & vision  401(k) – because your future deserves self-care too  10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge    Who We Are:  Using advanced medical devices, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.  Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.