Customer Care Specialist

Recovery Coach / Peer Support Specialist – Remote with Connecticut Community Engagement At Pathfinder Recovery, we know that the voice of lived experience is one of the most powerful tools in recovery. We are seeking a Certified Recovery Coach / Peer Support Specialist (RSS, CPRS, CPSRP, or CCAR) to join our forward-thinking team in a remote role with periodic in-person community engagement. This is an opportunity for someone who is passionate about guiding others through the challenges of recovery while leveraging the latest technology to make a real difference. In this role, you will combine your certification, your personal journey, and your professional expertise to help clients set goals, overcome obstacles, and build sustainable recovery paths. You’ll work primarily in a virtual environment, with the chance to connect face-to-face in your community to strengthen relationships and networks. Key Responsibilities Provide one-on-one peer support and recovery coaching via phone, video, and other digital platforms Empower clients to set, pursue, and achieve their recovery goals through personalized action planning Create safe, supportive spaces for clients to share experiences and access guidance without judgment Facilitate remote peer support groups to foster connection and community among participants Help clients navigate treatment, healthcare, and recovery-oriented resources in Connecticut. Track progress, maintain accurate documentation, and ensure adherence to clinical and regulatory standards Offer practical support in areas such as life skills, employment stability, financial management, and social support Participate in local events, outreach, and recovery networks in your home state several times per year Use AI-powered medical records and telehealth platforms to streamline care and enhance client engagement Collaborate with clinicians, counselors, and other team members for a coordinated approach to recovery What We’re Looking For RSS, CPRS, CPSRP, or CCAR Certification (Required) Must reside in Connecticut. Personal experience in recovery, with the ability to offer empathetic, judgment-free support Strong communication and relationship-building skills in remote and in-person settings Comfort with technology, including telehealth, AI-driven systems, and electronic medical records Self-motivated, organized, and able to manage a flexible schedule while maintaining consistency in client engagement Why Join Pathfinder Recovery Remote work with schedule flexibility Competitive pay: $22–$30 per hour Work with cutting-edge behavioral health technology that makes a measurable difference in client care Join a supportive, inclusive team that values your certification and personal recovery journey Be part of a mission-driven organization that is reshaping how recovery care is delivered At Pathfinder Recovery, we believe recovery is a journey best traveled with strong connections, skilled guidance, and the right tools. If you are ready to bring your expertise and lived experience to a role where innovation meets compassion, we would love to meet you. Requirements Must currently reside in Connecticut. Certified Recovery Coach or Peer Support Specialist with RSS, CPRS, CPSRP, or CCAR certification. Personal experience in recovery, with the ability to provide empathetic, judgment-free support Proven experience providing peer support, recovery coaching, or related behavioral health services Knowledge of local treatment, recovery, and community resources in your state of residence Strong verbal and written communication skills and the ability to build rapport both virtually and in person Comfort using technology, including telehealth platforms, AI-driven systems, and electronic medical records Self-motivated with strong time management skills and the ability to work independently in a remote environment Willingness and ability to participate in occasional in-person community engagement activities and events within your home state Benefits This is a part time remote position.

DSI, one of the nation’s largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory. As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer’s business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base. This role will require travel 3 – 4 days a week within your assigned territory Qualified candidates must live in or near Salt Lake City, UT, Boise, ID, or Denver, CO About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Roles and Responsibilities: Prospect businesses for all the products listed, to offer our services to their customers Travel 3-4 days per week in assigned territory, prospect for new dealers, meet with key accounts and attend vendor meetings and internal meetings Build a pipeline of new dealer prospects and onboard a minimum of 3 – 4 new active dealers per month per product Represent DSI to our dealer base and build key relationships with our vendor partners Be an advocate for our dealers while advising their business on key metrics, marketing, and growth Key metrics include attachment rates, loyalty, mix, and quality Network with local business groups and established contacts Set weekly, monthly, and quarterly goals and consistently measure performance Exceed goals in new dealers and sales activation targets Measure progress weekly with market conditions, dealer performance, training, and prospect pipeline. Execute company directives through the dealer base Requirements The ideal candidate will possess the following: Sales Professional with a strong background and proven track record in prospecting, recruiting, and onboarding Identify business opportunities through leads, cold calls, managing pipeline, organizing application process, communicating with vendor partners, onboarding, and launching new dealers to success Ability to “Show them how it’s done” Dynamic, highly motivated individual with the integrity and passion to succeed Prompt, strategic, highly organized, effective time management, goal-oriented with proven results Ability to understand the competition and how to position our dealers to succeed in a competitive marketplace Ability to learn industry key metrics and translate them into an executable action plan Bilingual English/Spanish preferred Benefits Salary plus commission Uncapped income opportunity Bonus programs Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time DSI Bucks: Employee Profit-Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities: We prefer to promote from within!

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.   H2 Performance Consulting (H2) is seeking a Cloud Information Systems Security Engineer (ISSE). The Cloud ISSE will join our AWS-based cloud operations team, working alongside AWS DSO Cloud Engineers and ITSM Analysts/ Developers. This role focuses on developing and maintaining a robust cybersecurity architecture for AWS cloud environments, ensuring compliance with DoD standards, and securing cloud services through the system lifecycle. The Cloud ISSE will provide expertise in risk management, artifact development, and security assessments to achieve and maintain authorizations for cloud systems.   The Cloud ISSE responsibilities will include: ​ Develop and maintain a comprehensive cybersecurity architecture for AWS cloud environments, ensuring alignment with DoD Instruction 8510.01 and the Navy Risk Management Framework (RMF) Process Guide (RPG). Lead the creation, review, and maintenance of authorization artifacts, including System Security Plans (SSPs), Security Assessment Reports (SARs), and Plans of Action and Milestones (POAMs), within the Enterprise Mission Assurance Support Service (eMASS). Conduct NIST 800-53 control assessments, technical security testing, and vulnerability scans using tools like ACAS, STIGs, and AWS-native security services to support Authorization to Operate (ATO) processes. Manage authorization maintenance activities, including annual security reviews, POAM updates, and compliance with ATO stipulations across Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) models. Collaborate with AWS DSO Cloud Engineers to perform security impact analyses for proposed system changes, ensuring secure integration of Infrastructure-as-Code (IaC) and DevSecOps pipelines. Leverage Amazon GuardDuty, Amazon CloudWatch, AWS Security Hub, AWS Cloud Trail, and Splunk for event monitoring, log analysis, and incident response to maintain a secure cloud environment. Establish and maintain inheritance profiles with AWS Cloud Service Providers to streamline compliance and reduce assessment overhead. Support cybersecurity processes, including Command Cyber Readiness Inspections (CCRI), Web Risk Assessments, and other audits, by providing documentation and remediation plans. Work with the ITSM Analyst/Developer team to integrate security findings into Remedy workflows for efficient incident and problem management. Implement and manage security tools like Trellix, Invicti, and Anchore to identify vulnerabilities and ensure compliance with DoD STIGs and security baselines. Provide technical guidance to operations teams on interpreting ACAS and STIG results, ensuring alignment with authorization baselines and secure configurations. Develop and recommend improvements to cybersecurity processes, policies, and tools to enhance efficiency and compliance. Document security configurations, processes, and lessons learned to support audit readiness and team knowledge sharing. Participate in Agile processes, including sprint planning and daily stand-ups, to align security tasks with team objectives. Engage with the Cloud Center of Excellence (CCoE) to promote best practices in cloud security and risk management. Required Qualifications: Minimum of 4 years of experience in cybersecurity, with at least 2 years focused on cloud security engineering in AWS or similar cloud environments. Proven expertise in achieving and maintaining DoD cloud authorizations under RMF, including artifact development and eMASS management. Hands-on experience with NIST 800-53 control assessments, ACAS scanning, and STIG compliance in cloud environments. Proficiency in using AWS security tools (e.g., AWS Security Hub, Amazon GuardDuty) and Splunk for event monitoring and log analysis. Familiarity with Infrastructure-as-Code (IaC) tools like Terraform or Bicep and their security implications in cloud deployments. Knowledge of DoD cybersecurity standards (e.g., NIST 800-53, DoD STIGs) and their application in cloud environments. Experience with security tools such as Trellix, Invicti, or Anchore for vulnerability management. Strong understanding of AWS services, including compute, storage, networking, and identity management, from a security perspective. Minimum SECRET clearance and a DoD 8570 IAM Level II certification (e.g., CISSP, CAP, or Security+ with relevant CE). Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. Excellent critical thinking, problem-solving, and communication skills for collaborating with technical and non-technical stakeholders. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) for documentation and reporting. Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). Preferred Qualifications: Experience in operational IT roles (e.g., systems administrator, operations lead, or security analyst) within DoD environments. Familiarity with DevSecOps practices, including securing CI/CD pipelines and GitHub Advanced Security tools (CodeQL, Dependabot, SBOM). Hands-on experience with Remedy for integrating security findings into ITSM workflows. AWS security certifications (e.g., AWS Certified Security – Specialty, Microsoft Cybersecurity Architect). AWS or other cloud platform experience, demonstrating adaptability to multi-cloud environments. Familiarity with DoD enterprise architectures, particularly Navy or Marine Corps systems. Knowledge of software configuration management, release automation, or cloud migration processes from a security perspective. Qualified candidates may submit their resume to the career section of our company website at http://www.h2pc.com.   All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens. 

At Pathfinder Recovery, we’re redefining addiction treatment by blending evidence-based therapy with cutting-edge technology. If you’re a licensed therapist ready to make a meaningful impact - and you’re excited about using tools like AI-powered medical records and bioinformatics to enhance care - we want to hear from you. About the Role We’re seeking a dedicated Nurse to provide virtual, patient-centered care for individuals in our addiction and mental health programs. You’ll have the flexibility of remote work, the support of an experienced clinical team, and access to technology that streamlines documentation and improves continuity of care - so you can focus on delivering compassionate treatment. What You’ll Do Conduct virtual assessments by observing, monitoring, and documenting patient health, behaviors, symptoms, and self-reported vitals. Coordinate with physicians, behavioral health specialists, and interdisciplinary teams to implement individualized treatment and recovery plans. Provide education and guidance on safe use of prescribed treatments and medications, including medication-assisted treatments (MAT) such as Vivitrol and Naltrexone. Maintain accurate and timely electronic health records (EHR) in compliance with HIPAA and organizational standards. Educate patients on health maintenance, medication compliance, relapse prevention, and mental health self-care strategies via telehealth platforms. Support patient access by assisting with telehealth platforms and promoting digital literacy. Participate in ongoing professional development, including training in telehealth best practices and substance use disorder treatment. Why Join Pathfinder Recovery Remote, part-time role with flexible scheduling. Hourly compensation of $30–$55 per hour, with opportunities for growth. Work closely with a collaborative team of physicians, therapists, and medical staff. Access to innovative telehealth tools and real-time monitoring technology. Direct involvement in advancing accessibility and excellence in addiction and mental health care. Ongoing training and professional development in telehealth and evidence-based treatment. If you want to combine your nursing expertise with the most advanced tools in behavioral health - and be part of a team committed to transforming lives - apply today Requirements Active LPN, RN, or higher licensure in Vermont. Associate’s or Bachelor’s Degree in Nursing, or equivalent education qualifying for licensure. At least 1 year of nursing experience. Knowledge of substance use and mental health treatment preferred. Strong critical thinking, active listening, and communication skills. Familiarity with HIPAA, confidentiality standards, and electronic medical record systems. CPR/First Aid certification and crisis intervention training. Benefits This is a part-time remote position.

We are seeking a highly skilled Hydraulic Engineer to evaluate and optimize natural gas gathering pipeline systems. This role focuses on steady-state and transient flow modeling in both single- and multi-phase regimes, using advanced tools such as DNV Synergi (SPS), Gregg Engineering NextGen, OLGA, Multiflash, and Pipesim. You will play a key role in ensuring system reliability, supporting capacity optimization, and driving commercial development through scenario modeling and analysis. This position also involves mentoring operations engineers, providing peer reviews, and serving as a technical partner to commercial and business development teams. The ideal candidate combines technical depth with strong communication skills to deliver clear, actionable insights under tight timelines. Key Responsibilities Perform hydraulic analysis and provide technical direction on natural gas and liquids gathering pipelines. Build, configure, and maintain hydraulic models in Synergi, NextGen, OLGA, Multiflash, and Pipesim. Compare model performance against operating data to identify gaps and recommend improvements. Support commercial/business development by modeling potential acquisitions and expansion projects. Conduct front-end hydraulic studies for new projects and participate in incident investigations. Collaborate with leak detection, automation, field engineering, and integrity teams on system modeling and operating logic. Contribute to the Management of Change (MOC) process and develop best practice documentation. Provide surge relief and shutdown logic support for field engineering teams. Mentor and support peers through technical reviews and guidance. Communicate technical results clearly to both technical and non-technical audiences, including senior leadership. Continuously improve modeling processes, standards, and data accuracy in collaboration with GIS, CAD, and Operations teams. Maintain a commitment to safety, compliance, and professional conduct at all times. Requirements Qualifications MUST HAVE EXPERIENCE: Natural Gas Gathering Systems DNV Synergi (SPS) Gregg Engineering NextGen Steady-state and transient flow states in both single-phase and multi-phase flow regimes 10–15 years of experience ideal (will also consider highly qualified candidates with 5+ years) General Requirements: Bachelor’s degree in Engineering (Mechanical, Civil, Petroleum, Chemical, or related field). Strong background in hydraulic modeling and natural gas gathering system design. Familiarity with OLGA, Multiflash, and Pipesim is a plus. Advanced skills in Microsoft Office (Excel, Word, PowerPoint, Access, Outlook). Familiarity with industry standards (DOT 49CFR192, API, ASME, ANSI, NACE, NEC). Valid driver’s license with clean record; must pass background and drug screening. Benefits What We Offer Competitive Compensation Comprehensive health insurance (medical, dental, vision) including FSA/HSA options and infertility coverage. 401(k) with immediate vesting: 6% company match + discretionary 4% contribution. Paid time off including vacation, sick leave, caregiver leave, bereavement, and volunteer time. Paid parental leave. Employer-paid life, short-term disability, and long-term disability coverage. Critical illness & accident insurance. Generous tuition reimbursement program. Company holidays and floating holidays. Wellness programs, mental health resources, and employee discounts. Career development opportunities tailored to your strengths and interests.

Woundlocal is looking for a dedicated and detail-oriented Controller to join our team in Boerne. As the Controller, you will be responsible for maintaining accurate financial records, managing accounts payable and receivable, backing up Payroll, and ensuring the overall financial health of the company. Responsibilities: Maintain accurate and up-to-date financial records. Process accounts payable and accounts receivable transactions. Reconcile bank statements and prepare bank deposits. Prepare monthly financial statements, budgets, and forecasts. Assist in preparing for audits and ensure compliance with financial regulations. Communicate with management regarding financial performance and discrepancies. Start Date: Immediate Schedule: No less than 40 hours per week Monday to Friday Work Location: In person at the Boerne office (no remote work) Pay: Comp package is based on experience Duties, Responsibilities, and Compensation will be adjusted to the individual hire's experience level and expertise. Requirements Qualifications: Education: A high school diploma or equivalent is required; a bachelor's degree in accounting or finance is required. Training and experience: At least 2 years of bookkeeping or accounting experience preferred. Proficiency in accounting software, preferably QuickBooks Online and Microsoft Office Suite. Strong attention to detail and accuracy; ability to reconcile discrepancies. Excellent organizational and time management skills. Understanding of accounting principles and financial regulations (GAAP). Strong communication skills and ability to work in a team environment. #zr Benefits Benefits: Medical, Vision, and Dental insurance Paid time off Free Telehealth visits Free lunch every Friday