Customer Care Specialist

About Us Vibrant ABA is a dedicated Applied Behavior Analysis (ABA) therapy provider committed to delivering high-quality, evidence-based services in clients’ homes. Our mission is to support children and families by fostering skill development, promoting independence, and improving quality of life. We value professionalism, teamwork, and employee growth, and we are proud to offer a supportive environment where staff can thrive. Position Summary We are seeking motivated and dependable Behavior Technicians (BTs) and Registered Behavior Technicians (RBTs) to provide one-on-one ABA therapy to children in their homes. Sessions occur after school hours (3pm-8pm) and weekends, schedules are built in collaboration with families. Cases are assigned based on availability, location and experience. This position provides the opportunity to make a direct impact in the lives of children and their families. We have cases all throughout New York State(Including All 5 Boroughs and Upstate New York) Requirements Responsibilities Implement individualized treatment plans designed and supervised by a Board Certified Behavior Analyst (BCBA). Provide direct, one-on-one ABA therapy in clients’ homes. Maintain a safe, positive, and professional therapeutic environment. Collect accurate data during sessions and document client progress. Participate in regular supervision and training to ensure fidelity of ABA practices. Collaborate with BCBAs, families, and our coordination team to promote skill acquisition and behavior reduction goals. Qualifications High school diploma or equivalent (required); some college coursework in ABA, psychology, education, or related fields (preferred). Current RBT certification (preferred but not required; training support available). Strong communication and interpersonal skills. Ability to maintain confidentiality and adhere to professional standards. Reliable transportation to clients’ homes. Availability to work primarily after-school hours (weekday afternoons/evenings- 3pm-8pm); some weekend availability preferred. Bilingual (English/Spanish) is a plus. Strong work ethic and dependable Experience working with children on the Autism Spectrum Benefits What We Offer Flexible, part-time scheduling Ongoing supervision and training from experienced BCBAs. Professional development and career advancement opportunities in the ABA field. Supportive, team-oriented culture. Competitive pay based on experience and certification($23-30//hr based on experience) PTO Join Our Team At Vibrant ABA, we believe every child deserves the opportunity to thrive—and every employee deserves the opportunity to succeed. If you are passionate about making a difference and are eager to grow your career in ABA, we encourage you to apply today.

Retail Sales Representative – New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed. We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Perks & Benefits · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey. o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

Retail Sales Representative – New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed. We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Perks & Benefits · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey. o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

Retail Sales Representative – New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed. We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Perks & Benefits · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey. o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

Retail Sales Representative – New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed. We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Perks & Benefits · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey. o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person

Retail Sales Representative – New York Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed. We offer competitive hourly pay ($18–$20/hour) + commission ($15,000 - $20,000) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide. Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Perks & Benefits · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Milestone Program”: Get recognized and rewarded at every stage of your sales journey. o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Dental insurance Health insurance Vision insurance Work Location: In person