Ski Area Associate, Snowmaking (25-26 Season S00602)

CareDesk is seeking a dynamic and tech-savvy Client Experience Lead to oversee and continuously improve the client journey across all customer-facing functions. This role combines leadership of frontline support staff with responsibility for optimizing workflows, technology systems (with a focus on Zendesk and CRM platforms), and service delivery practices. The Client Experience Lead will ensure clients and users receive timely, accurate, and professional support while also driving process improvements that enhance satisfaction, reduce friction, and strengthen long-term relationships. This role is ideal for someone who thrives in fast-growing environments, is equally comfortable with technology and people leadership, and can jump between strategy and hands-on execution. Key Responsibilities Lead and coach support staff handling client service requests, ensuring consistent service standards and professional communication. Own and optimize the ticketing and CRM systems (Zendesk preferred) to improve usability, efficiency, and reporting accuracy. Monitor and analyze client interactions to identify friction points, escalate trends, and implement journey improvements across all touchpoints. Resolve complex or escalated client issues with professionalism and speed, setting the standard for service recovery. Collaborate with other functions (operations, IT, HR, RCM, etc.) to address systemic issues and improve cross-departmental workflows. Develop, document, and implement support policies and standard operating procedures to align with best practices. Track key performance indicators (KPIs), prepare reports, and present actionable insights to leadership. Introduce and champion technology enhancements that improve client service and team efficiency. Act as a subject matter expert on CRM and client support tools, providing guidance and training to team members. Qualifications Education & Experience Bachelor’s degree preferred; alternatively, 5+ years of relevant experience in client support, customer experience, or operations, with at least 1–2 years in a leadership role. Zendesk certification (or similar CRM system certification) preferred Healthcare or professional services background strongly preferred Skills & Competencies CRM & Support Expertise: Strong knowledge of CRM and support platforms (Zendesk preferred), with the ability to configure, optimize, and train others on system use. Client Journey Mindset: Proven ability to map, analyze, and enhance user journeys to improve client satisfaction and reduce friction across touchpoints. Process Improvement: Skilled in diagnosing workflow challenges, standardizing procedures, and implementing scalable improvements. Prioritization & Execution: Demonstrated ability to manage multiple priorities, balance short-term service demands with long-term improvements, and thrive in a fast-paced environment. Communication: Strong written and verbal communication skills, with the ability to draft policies, craft client-facing correspondence, and prepare executive-level updates. Leadership & Coaching: Experienced in guiding, mentoring, and holding team members accountable, setting high service standards and fostering continuous improvement. Analytical Thinking: Ability to interpret KPIs, identify trends in client interactions, and translate data into actionable insights for leadership. Success in this role will be measured by: Improved client satisfaction and reduced escalations across all support channels. Shorter resolution times and increased first-contact resolution rates. Clear, consistent documentation of support processes and user journeys. Higher team performance through coaching, accountability, and adoption of best practices. Demonstrated enhancements to workflows, tools, and client touchpoints that create a smoother overall client experience. Benefits 401(k) 401(k)matching Health Insurance Dental Insurance Vision Insurance Life Insurance Paid Time Off Flexible Schedule

About HOKALI We simplify the process of booking, organizing and managing after-school programs and camps for schools. With our platform, schools can easily find and book a variety of onsite programs and camps to supplement learning and enrich students’ extracurricular experiences. We believe in bringing every kid the opportunity to explore their interests & reach their potential. About the role We're looking for enthusiastic and dedicated After Care Educator to join our growing team! In This Role, You Will: Supervise students during after-school hours, ensuring their safety and well-being at all times. Plan and lead engaging activities for students of 3rd to 6th grade. Assist students with homework and provide academic support as needed. Facilitate positive social interactions among students and encourage teamwork. Manage student behavior effectively, using positive reinforcement and consistent disciplinary practices in line with school and HOKALI policies. Maintain accurate records of attendance, incidents, and parent communications. Organize and oversee snack time, ensuring students have access to appropriate refreshments. Coordinate outdoor play and ensure a safe environment for physical activity. Prepare and organize activity materials and ensure the after-care space is clean and conducive to learning and play. Be adaptable and flexible to meet the evolving needs of the program and students. Pay range:  $20-$22 /per hour (based on education and experience) Schedule: Monday-Friday 2:00pm-6:00pm, Tuesdays 01:00pm - 6:00pm Requirements 18+ years of age Ability and willingness to complete 6 hours of online training prior to the start date. (Concussion Training, Mandated Reporter, First Aid & CPR) Exceptional interpersonal and communication abilities. Benefits Access to our HOKALI Academy provides opportunities for professional growth and development. We value your contributions and believe in fair compensation for your skills and dedication. We provide structured lesson plans, but you’ll have the opportunity to contribute ideas and adapt them to fit your style and expertise. Whether you're seeking to advance your career in education or explore new avenues within the industry, HOKALI is committed to supporting your growth and helping you achieve your professional goals. If you are passionate about education and making a positive impact on the lives of elementary school children, we invite you to join our team and contribute to the growth and success of HOKALI.  Apply now and be a part of our mission to inspire young minds!  We look forward to welcoming you to our HOKALI team! 

Do you want to be a part of a technology enabled services company that is setting the standard for nurse-based triage solutions with the ultimate goal of improving patient care across the nation? We’re looking for exceptional, intelligent, entrepreneurial individuals who want to do meaningful work. If this describes you, join us! Overview: This is a fantastic opportunity to be a prime mover in a rapidly growing, patient-focused business. We are actively recruiting for a talented Operations Specialist to join our team of energetic, compassionate professionals. We are seeking someone with a passion for organization, process improvement, and a desire to help improve the lives of our nursing staff on their individual shifts. The Operations Specialist will provide direct support to both the non-clinical and clinical operations of the organization. The role reports to the Director of Operations. This is a full-time, hourly onsite position in Brentwood, TN. IntellaTriage’s mission is to act as an extension of each client by using a tailored approach to deliver compassionate, around-the-clock care through the clinical expertise of our virtual Registered Nurses. Bottom line – we want to ensure our providers’ patients are able to receive the care they need any time, any place. IntellaTriage acts as a triple threat after-hours by ensuring all stakeholders benefit. We provide our customer’s patients with the comforting and medically appropriate guidance they need during the most trying times. We help our customer’s nurses reduce their workload and improve overall job satisfaction by reducing burnout. We improve our customer’s bottom-line by reducing overall cost to deliver after-hours care. What you’ll do: Provide support and resource stewardship to the operations team. You will be working closely with the Director of Operations to optimize processes across the spectrum of the business. You will work with another Operations Specialist to ensure a daily, timely pull of client information for the nursing staff performing triage on the phones. You will also be responsible for providing insight or suggestions on ways to improve both our internal and external processes as it relates to client scheduling information. You will also be responsible for helping ensure the accuracy and appropriate upkeep of the nursing schedule so that each team is staffed 100% of the time. Conduct daily data entry with client on-call schedules for the nursing team performing triage. Provide feedback and suggestion for process improvement for client scheduling and nurse scheduling. Engage with clients to ensure data integrity and proper upload procedures for efficient business operations. Assist with nurse licensure tracking and follow-up as required. Engage with nursing staff to follow-up on nurse licensure related activity and questions. Work closely with the Workforce Manager to complete projects as required. Requirements Qualifications Bachelor's Degree preferred. Proficiency with Microsoft Excel is preferred. Must be highly organized and detail oriented. Experience in relationship building and high emotional intelligence. Willing to re-locate to Nashville or based out of Nashville currently. Your Traits & Characteristics You are relentless in your pursuit of success. You get things done. You identify areas of opportunity and make strides to address them autonomously. You treat patients like family. You are dedicated to excellent work to ensure the success of our nurses to treat patients with the respect and empathy they deserve. You own your attitude. You have a positive mindset and overcome adversity with confidence. You show up to work. You keep your word and commitments while taking ownership of your role. You do what is right every time and without question. Benefits This will be a full-time, hourly position based out of our Nashville office. You will be eligible for the full-time suite of benefits for hourly employees including medical, dental, vision, 15 days of PTO, and the opportunity to participate in the 401k program with a company match.

About Us     Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.    We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.     Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.     Overview  The Brand Activation Specialist will lead the planning and execution of all marketing events, trade shows, and in-person experiences. This person will be the primary driver of our brand's presence in the physical world, creating memorable and impactful activations that connect with our target audience. They will be responsible for everything from initial concept and planning to on-site execution and post-event analysis.    Key Responsibilities  Plan and Execute Events: Own the end-to-end planning and execution of all in-person marketing events, including trade shows, conferences, and community activations. This includes managing logistics, timelines, vendor relationships, and budgets.  Create Engaging Experiences: Develop creative concepts and strategies for events that effectively communicate our brand message and engage attendees. You will be responsible for ensuring our presence is not only professional but also captivating.  Manage Logistics and Vendors: Serve as the main point of contact for all event-related vendors and partners, from booth designers and audiovisual crews to event coordinators and caterers.  Coordinate with Internal Teams: Work closely with the marketing, sales, and product teams to ensure event goals align with broader business objectives and that our on-site teams are well-prepared.  Measure and Report on Success: Track key performance indicators for each event, such as lead generation, brand sentiment, and ROI. You will also be responsible for creating post-event reports and providing insights to inform future strategies.  Requirements Qualifications Bachelor’s degree in Marketing, Communications, Event Management, or a related field, required. 3+ years of experience in event marketing, brand activations, or trade show/event management.  Proven track record of planning, executing & attending successful marketing events, trade shows, or experiential activations.  Strong project management skills with the ability to manage multiple events and deadlines simultaneously.  Excellent organizational and logistical planning skills, with experience coordinating vendors, budgets, and timelines.  Creative thinker with the ability to design engaging, on-brand event experiences that resonate with target audiences.  Strong communication and interpersonal skills; able to collaborate effectively across internal teams and external partners.  Data-driven mindset with experience tracking KPIs such as lead generation, ROI, and audience engagement.  Benefits Pay Range:  $50,000 - $90,000 Fully paid medical, dental, and vision insurance (partial coverage for dependents)     Contributions to 401k funds    15 days accrued vacation    11 paid holidays    Bi-annual pay increases    Health and wellness benefits, including free gym membership    Quarterly team-building events    Free lunch Friday            At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.    Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.  

TechOp Solutions is seeking CSRs who can provide masterful guidance in a federal contact center environment. Strong candidates will have exceptional customer service skills, including experience deescalating calls, and proficiency in use of common office tools. Team members will support leadership across all aspects of contact center operations, and demonstrate courtesy and professionalism in customer interactions. Remote position, but candidate must reside in the Columbia, SC metropolitan area Duties:   Answer inbound calls, emails, chats, and other contact channels.  Provide direct customer service  Maintain service quality standards, including courtesy, professionalism, and efficiency.   Other duties, as assigned  Requirements HS degree, or equivalent, required  Customer service experience  Must be able to pass a typing test  Must be able to obtain and maintain government agency suitability requirements as a condition of employment Ability to use telephony tools and applications  Good verbal and written communication skills  Basis computer skills  A reliable, hard-wired internet connection is required

You will be on the bleeding edge of AI, helping transform manufacturers and innovating as you go. Not only will you be helping customers, but you will be the chief pathfinder for our product and technology teams as you discover repeatable solutions for US manufacturers. Lead solutions delivery and customer transformation that coexist with, and leverage CADDi’s AI products and data platform. Build a solutions motion that starts bespoke and becomes repeatable offerings and product features. Own the services P&L and revenue target. Translate field patterns into reusable assets and clear product roadmap inputs. Purpose of Solutions Delivery: revenue capture, deal acceleration alongside Sales, and product roadmap signal by converting repeatable patterns into platform capabilities. Build and lead a team of Technical Account Managers, Solutions Architects, and Industry Consultants (e.g., procurement, supply chain, quality); stand up the Professional Services operating model (scoping, SOW templates, rate cards, stage gates, QA, change management, risk management). Establish executive-level customer engagement (QBRs/value reviews), value realization frameworks, and expansion motions aligned to measurable business outcomes. Focus on delivering actionable insights and decision support from customer engineering and operations data. What Your Days Will Look Like Customer transformation and delivery: Lead discovery, value engineering, and solution design across data, integrations, and AI-enabled use cases. Stand up delivery playbooks (SOWs, PMO cadence, QA, change management) and ensure measurable time-to-value. P&L and GTM ownership: Own services P&L and price/package offerings. Run pre-sales: scoping, solution architecture, SOWs, RFPs, rate cards; partner with Sales but own services growth. Product and platform shaping: Convert bespoke wins into repeatable accelerators and influence the platform roadmap with validated customer needs. Define guardrails for when to build custom vs. push for core platform roadmapping. TAM leadership: Institute executive sponsorship, QBRs, adoption runbooks, and expansion playbooks. Ensure TAMs drive value realization, risk management, and account expansion across business units and use cases. Requirements Services leadership: Built/scaled a $5M+ services P&L (0→1 and 1→N); knows how to sell, deliver, and renew. Consulting toolkit: Top-tier consulting or Systems Integrator with hands-on execution bias. Manufacturing native: Deep familiarity with manufacturing enterprise systems (ERP/MES/PLM/QA/LIMS) and building data integrations. Comfortable leading data integration and AI-enabled use cases. Hands-on AI engineering: proficient in Python; able to build and ship AI-related applications and implement guardrails. Player-coach orientation: willing to be hands-on in early deliveries while building and scaling the team. Commercial acumen: Excellent at shaping ambiguous problems into scoped, valuable SOWs; credible at VP/CXO levels. Builder-leader: Can start solo, then recruit, mentor, and scale a high-performing team and partner ecosystem. Must be a U.S. citizen or permanent resident (ITAR compliant). Must be open to 30% travel. Benefits At CADDi, we're committed to creating a work environment that fosters your well-being and professional development. Here are some of the benefits you'll enjoy as part of our team: Comprehensive Health Benefits: We provide 100% company-covered employee comprehensive health insurance, including medical (UnitedHealth), dental (Principal), and vision (VSP) to keep you and your family healthy. On Target Earnings: $250,000 - $350,000 per year, based on experience, with opportunities for growth and enhanced income potential. Ownership & Rewards: Be a part of our success story with a competitive stock options plan. Financial Security: Start saving for your future with our 401k plan, featuring a generous 4% company match starting on day one. Generous Time Off: Maintain a healthy work-life balance with 15 days of paid time off, five dedicated sick days, and ten company holidays to celebrate throughout the year. Thriving Culture: We foster a vibrant work environment with delicious company lunches, engaging events, and healthy drinks and snacks to keep you fueled. Celebrate your achievements with us at quarterly events and holiday gatherings. Learning & Development: We invest in your growth by providing opportunities to join professional organizations, attend industry conferences, and participate in various learning initiatives. Financial Incentives: Benefit from commuter and parking benefits to simplify your daily commute. We also offer referral bonuses to help you spread the word about exciting opportunities at CADDi. We are a diverse and inclusive workplace that values your unique talents and perspectives. We are committed to building a team that reflects the communities we serve. Ready to join a passionate team and make a real difference in the future of Manufacturing in the US? Apply today, and let’s talk.