Client Manager (Enterprise/Commercial) - Tampa Area

(05/2025) Join our team. Choice Property Resources is looking for an accomplished individual to fill our salesperson role. You have prior success selling services and/or contracts to individuals and groups during a one to three month sales cycle against an established vendor. You have the exceptional listening and communication skills needed to close a sale in one or two meetings with groups of decision makers. You are also comfortable selling against no-decision to prospects who have never purchased the services you provide. You’re highly motivated, a self-starter and able to work remotely, without supervision, while also being part of a driven and supportive team. Though independent, you’re ready to take an active role in helping the team succeed. You possess good judgment and professional maturity. You are assertive, and confident. You have plenty of sales experience, yet would describe yourself as trainable and coachable, and always working to improve. You intuitively understand and use technology and possess good analytical skills. Experience with multifamily, real estate development, telecom, construction, property management, contract negotiation, professional services, or consultative selling a plus but not required. Must live in the Raleigh/Durham metro area with the ability to regularly travel throughout the Raleigh/Durham metro and Research Triangle areas, including in the evenings. Note: This is a fully - remote role and is open to individuals who reside in the greater Research Triangle area. To work from home, you do need a dedicated workspace that is free from distractions and background noise. Choice Property Resources has over 25 years of experience representing multifamily properties with telecom and other service contracts. We are a successful organization in growth mode—a seven-time winner of the Columbus Business First Fast 50. Check us out at www.choiceprop.com.   Choice Property Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. Requirements Responsibilities & Duties You coordinate with Community Managers and schedule meetings with condominium boards to attend and present Choice’s services and vendor proposals. You successfully manage client portfolios by finding opportunities to generate additional revenue, provide financial reports, monitor current contracts and develop an advisor status with your clients. Coordinate with Contract Management department to track renewal dates for Choice’s clients and prepare and negotiate renewal agreements. Meet with prospects, follow an established sales process to bring in new clients and report on your sales pipeline. In addition to condominium boards, your prospects include association management companies and companies that own, develop, and manage apartments. Work with the Admin team to prepare documents in advance of meetings with association boards. You make recommendations on improving your processes in this position. You'll travel 20-40% of the time in the Eastern region, working from your home office the remainder of time. Skills & Requirements Experience with multifamily, real estate development, telecom, construction, property management, marketing programs, training or professional services a plus and not required. You have excellent interpersonal skills for working with Choice colleagues as well as clients and vendors. You have the ability to effectively work on multiple projects. You’re willing to adapt and adjust processes and materials to be efficient and effective. You have sales skills with potential to further develop these skills. You may have experience with Salesforce as a plus though not required. College degree is preferred though not required. You have or can set up a dedicated workspace at home, free from distractions and background noise. Benefits Base Salary:  $55,000 - $60,000 per year, commensurate with experience Commission Plan 401(k) Plan Company match up to 4% Eligible after six months Work from home Health, dental, and vision insurance Company paid long-term and short-term disability insurance Company paid life insurance Paid Time Off: 27 paid days off in a full year: 12 paid holidays annually 15 days of PTO per year to start Two volunteer days paid per year Mileage reimbursement Professional development opportunities Friendly and supportive work environment Company provides laptop, docking station with full size monitors, keyboard, mouse, printer, webcam, etc. What Employee Provides Employee provides a dedicated workspace with a desk at home free from distractions and background noise. If needed due to cellular coverage issues: Residential grade landline phone for work calls High Speed Internet Connection with a minimum speed of 100 Mbps download / 20 Mbps upload. 5/2025

The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders. Responsibilities Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience. Establish and maintain a role as advisor to clients and colleagues. Present new ideas and innovations to client to upsell and enhance their products and services. Research high-level solutions for the client. Develop the relationship with the client through regular meetings/conference calls to review service quality and ensure they are receiving maximum benefit from iAssist’s features and benefits. Works with Client Services to solve complex support issues effectively. Manages the delivery of recommended/agreed-upon services to achieve high client satisfaction and trust. Determines most effective method of problem resolution by utilizing internal resources when necessary. Primary point of contact for sales and service. Determines most effective method of problem resolution by utilizing internal resources when necessary. Participates in client quarterly reviews, attends annual Plan Of Action meetings and other travel as needed. Plan milestones and track progress. Effectively keeps others adequately informed by presenting information to everyone involved. Requirements Ability to effectively express ideas and thoughts verbally and in written form. Exhibits good listening skills and comprehension. Effectively keeps others adequately informed by presenting information to everyone involved. Ability to define problems, collect data, establish facts and draw valid conclusions. Bachelor's degree (B. A.) from four-year college or university or equivalent experience. Minimum three years of experience working in a customer support and/or sales capacity role. Experience working for or in Pharma. Experience working with Pharmaceutical Brand Teams is essential. Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired. Technical skills a must Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders. Responsibilities Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience. Establish and maintain a role as advisor to clients and colleagues. Present new ideas and innovations to client to upsell and enhance their products and services. Research high-level solutions for the client. Develop the relationship with the client through regular meetings/conference calls to review service quality and ensure they are receiving maximum benefit from iAssist’s features and benefits. Works with Client Services to solve complex support issues effectively. Manages the delivery of recommended/agreed-upon services to achieve high client satisfaction and trust. Determines most effective method of problem resolution by utilizing internal resources when necessary. Primary point of contact for sales and service. Determines most effective method of problem resolution by utilizing internal resources when necessary. Participates in client quarterly reviews, attends annual Plan Of Action meetings and other travel as needed. Plan milestones and track progress. Effectively keeps others adequately informed by presenting information to everyone involved. Requirements Ability to effectively express ideas and thoughts verbally and in written form. Exhibits good listening skills and comprehension. Effectively keeps others adequately informed by presenting information to everyone involved. Ability to define problems, collect data, establish facts and draw valid conclusions. Bachelor's degree (B. A.) from four-year college or university or equivalent experience. Minimum three years of experience working in a customer support and/or sales capacity role. Experience working for or in Pharma. Experience working with Pharmaceutical Brand Teams is essential. Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired. Technical skills a must Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

The Sales Manager is responsible for leading, managing, and holding accountable the Inside Sales team and Field Service Project Managers within a multi-process metal fabrication environment. This role oversees quoting for complex, high-volume fabrication jobs, ensures accurate capture of customer requirements, collaborates with marketing on targeted market entry, and represents the company to customers through tours, onboarding, and external communication of capabilities. This position is accountable for installing discipline in the sales process through EOS management tools, driving quoting efficiency and quality, and partnering cross-functionally with Planning, Operations, and Marketing to ensure successful delivery and profitable growth. The Sales Manager will later be expected to build and lead an Outside Sales function as the company transitions from primarily organic growth into proactive new market development. Key Responsibilities Lead, Manage, and hold Accountable (LMA) Inside Sales and Project Management teams (10–11 employees). Conduct weekly EOS L10 meetings, set rocks, manage scorecards, and ensure accountability to performance metrics, including collaborative development of said metrics. Coach team members across multiple generations, addressing performance gaps and motivating diverse workstyles. Oversee, review and completion of complex multi-line-item quotes (100–300+ parts per job). Ensure quoting accuracy by applying cost models, overhead rates, routings, machine burdens, and capacity trade-offs. Present quote rationale to leadership, including financial impact and risk considerations. Reduce quote cycle time while maintaining or improving quality. Act as a credible, customer-facing representative during tours, onboarding, and issue resolution. Partner with Marketing to identify and target new markets, diversify customer base, and reduce concentration risk. Capture and accurately translate customer requirements into quotes and production commitments. Communicate company capabilities to external audiences in a professional, consultative manner. Work closely with Planning, Operations, and other leaders to align sales with production capacity and lead times. Make make/buy and outsource decisions in partnership with Operations. Closely develop pricing strategies with management around organizational value alongside market conditions. Co-develop annual sales budgets, forecasts, and departmental budgets with leadership. Track performance against goals and adjust strategies to meet company revenue and margin objectives. Prepare reports and analysis using Excel and ERP (Fulcrum). Phase 2: Build and manage an Outside Sales team, adding hunter mentality, proactively seeking target customers and markets. Requirements 7–10 years in sales management, estimating, or project management within metal fabrication, sheet metal, custom fabrication, or closely analogous discrete manufacturing industry. Direct experience leading teams of 8–12+ employees across inside sales, quoting, or project management. Proven ability to handle complex quoting and pricing of multi-step fabricated products. Technical Skills Advanced proficiency in Excel for reporting, quoting, and cost analysis. ERP experience (Fulcrum preferred; others acceptable). Ability to read and interpret engineering drawings (SolidWorks/AutoCAD viewers, Bluebeam, or similar). Strong financial literacy with proven ability to explain P&L impacts of pricing decisions. Education Bachelor’s degree preferred (Engineering, Industrial, or Business). Equivalent work experience acceptable. Industrial/Continuous Improvement/Engineering background a plus. Leadership & Soft Skills Proven ability to coach and hold teams accountable. Strong verbal and written communication skills across multiple levels (shop floor to executives). Culture fit: hungry, humble, smart; embraces flexibility and collaboration. Benefits Why Join Us Be the architect of an sales function in a company committed to its people and its growth. Partner with a leadership team that values candor, humor, and collaboration. Help shape a culture that blends industrial grit with genuine care. Competitive pay, bonus opportunities, and the chance to make an enduring impact.

The Warehouse Account Manager is a torchbearer of the brand-centric culture at Ship Essential. This role has a hand in everything we do to deliver superior experiences, value, and growth for our brands. The WAM ensures that we are delivering a seamless customer experience across all stages and touchpoints in the customer journey, from onboarding, to day-to-day support, to special projects. Responsible for understanding the unique strategic needs of each of our brands, this role will build and manage solid partnerships and promote the adoption and utilization of Ship Essential tech and services.  The WAM will strive to achieve unparalleled levels of responsiveness and care for our brands. They will identify key areas of improvement regarding brand interaction, and will work across various departments to implement measures to ensure such issues are automatically resolved in the future. We pride ourselves on our responsiveness and sense of urgency. To that end, this is an in-person role based at our Sunset Park, Brooklyn location.  Manage Day-to-Day Communication With Brands Answer incoming emails, texts, and calls on a range of topics including: order details and tracking, shipping issues, inventory, special requests, and general account questions or concerns Proactively communicate system and process issues, customer feedback, and recurring patterns or concerns with management Set appropriate and realistic expectations with brands  Communicate brands needs to operations team in an efficient manner while maintaining brand standards and customer service Clearly understand and respond appropriately to issues that customers present, then proactively solve the issues at hand Support the Brand Success team with brand experience  Evaluate SE customer support processes, devise improvements, measure results, and iterate File claims for lost packages with carriers and communicate updates and resolutions with brands Demonstrate clear, polite, and professional written communication Promote Service Utilization and Growth Foster meaningful connections with brands to promote promote widespread utilization of Ship Essential services and technology throughout their organizations Understand and document our brands’ long-term business objectives and identify opportunities for cross- and up-selling  Formulate strategies and collaborate with sales and product teams to achieve revenue goals tied to upsell and expansion  Work alongside sales, operations, product, and partnerships teams to ensure a unified approach to brand success and account growth  Identify friction points in the customer journey and coordinate cross-functionally to improve the customer experience   Working alongside warehouse management, delegate and manage Special Projects and requests for brands Audit brand partner invoices to ensure accuracy of value-added-service and resale charges  Represent the Voice of the Customer Act as a brand advocate within the company, conveying brand feedback and collaborating with operations, partnerships, and other teams to prioritize and address client needs Cultivate a deep understanding of e-commerce and logistics industry trends, competitive dynamics, and the role Ship Essential plays  Design and execute a brand retention strategy to reduce churn and maintain high satisfaction levels Define and implement escalation processes to mitigate churn risk. This may include initiatives such as customer satisfaction surveys, loyalty programs, or client success workshops  Requirements Experience 3+ years in customer success, account management, or related roles within e-commerce, logistics, or fulfillment industries Proven track record of managing client relationships and driving growth through cross- and up-selling Skills Strong communication skills, both written and verbal, with a focus on clarity, professionalism, and responsiveness Proficient in CRM and WMS systems, with experience in Shopify integration preferred Excellent problem-solving abilities, with a proactive approach to identifying and resolving issues Competencies High attention to detail, particularly in managing day-to-day communications and auditing invoices Ability to work collaboratively across departments, fostering teamwork to enhance the customer experience Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously Education Bachelor’s degree in Business, Marketing, Supply Chain Management, or a related field, or equivalent experience. Attributes A customer-centric mindset with a passion for helping brands succeed Adaptability and a willingness to work in a fast-paced, dynamic environment A sense of urgency and commitment to exceeding client expectations Benefits Health Care Plan Retirement Plan (401k) Paid Time Off (Vacation, Sick & Public Holidays)

Summary of Position The Senior Commercial Escrow Officer/Closer will play a pivotal role in our operations, serving as the primary point of contact for complex commercial real estate transactions. This position represents the cornerstone of our commercial division, requiring exceptional expertise in managing high-value, multi-faceted property closings.   Essential Duties and Responsibilities Draft, review, and interpret complex legal documents including contracts, closing statements, deeds, affidavits, and settlement statements with meticulous attention to detail Calculate and verify prorations, payoffs, and disbursements for multi-million-dollar transactions Conduct thorough file examinations to ensure all closing requirements are satisfied prior to funding Facilitate signing appointments with clear explanations of all documents for clients and attorneys Disburse funds accurately and promptly according to closing instructions and legal requirements Maintain comprehensive and well-organized transaction files that meet audit standards Ensure strict adherence to Department of Insurance regulations, RESPA, and other applicable state and federal requirements Ensure strict adherence to Department of Insurance regulations, RESPA, and other applicable state and federal requirements Develop and implement best practices for the commercial escrow department   CORE COMPETENCIES Excellence Customer Service Integrity Teamwork Giving Back Job COMPETENCIES Demonstrated expertise in title insurance regulations, escrow procedures, and commercial real estate documentation Creative approach to resolving complex title issues and closing obstacles. Ability to develop innovative solutions to unexpected challenges while maintaining compliance with legal requirements and company policies. Advanced proficiency with industry-standard escrow and title software systems including SoftPro, RamQuest, ResWare, or equivalent platforms Experience managing complex commercial transactions including office buildings, retail centers, industrial properties, and large-scale developments Thorough understanding of commercial lending procedures, ALTA requirements, and survey standards  Exceptional interpersonal skills with the ability to build and maintain relationships with high-profile clients, attorneys, and partners. Demonstrated talent for clear communication of complex concepts to diverse audiences, from sophisticated investors to first-time commercial buyers. Extraordinary attention to detail with the ability to identify potential issues within complex title commitments, legal descriptions, and closing documents. Capacity to catch discrepancies that others might miss while managing multiple concurrent transactions. Requirements High school diploma or equivalent required. Texas Escrow Officer License in good standing Requires at least 8 years of escrow experience, specifically 5 or more years in handling complex commercial transactions. A special emphasis on raw land development, light industrial, and multi-use and multi-family development Adept at utilizing SoftPro or similar industry transaction management platforms Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint. Work Availability  Regular, predictable attendance is an essential function of this position. Must be regularly available and willing to work at least full workdays from Monday through Friday and such other hours as the Company determines are necessary or desirable to meet business needs.  Physical Demands  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing this job, the employee may occasionally be required to stand; use hands to finger, handle, or feel; write; sit; use a computer; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear; and lift and/or move up to 25 pounds.  The employee may rarely lift and/or move up to 40 pounds.  Specific vision abilities required by this job include visual perception, depth perception, and the ability to adjust focus.   Work Environment   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.    While performing the duties of this job, the employee typically works in an air-conditioned office environment; however, on occasion, the employee must go outside the office and may be in non-air-conditioned environments for short periods of time. Benefits Health & Wellness Medical, Dental & Vision Coverage Employee Assistance Program (EAP) Fitness Reimbursement Financial Planning 401(k) with Company Match Company-Paid Life & Disability Insurance Supplemental Coverage Options Time Off & Life Balance PTO & Paid Holidays Leave of Absence Programs Family & Lifestyle Perry Homes Family College Fund New Home & Employee Discounts Pet Perks, Travel Assistance, & More ***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match***   Perry Homes is an Equal Opportunity Employer    Disclaimer: Recruitment Fraud – Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts.  We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels.  We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee).  If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact hrinfo@perryhomes.com.