Browse
···
Log in / Register

Business Development / Community Liaison

$58,240-83,200/year

Aurora San Diego

San Diego, CA, USA

Favourites
Share

Description

The Business Development/Community Liaison will assist in the design, implementation and execution of Strategic Business Plan. Will play an active role in identifying opportunities and developing relationships with partner agencies and individuals. This position is Full Time, Exempt *Pay Range: $58,240 to $83,200 Annual Salary Essential functions: Assists in identifying and evaluating new services and programs shared with administration after listening to customer feedback. Assists in researching and gathering information and materials to develop public relations, marketing and other hospital communication projects. Assists in planning, organizing and conducting various internal and external activities for department such as facility tours, health fairs, open houses, networking events, etc.  Face to face meetings with prospective customers, follow- up calls to existing accounts.  Prepares strategic plans on a quarterly basis. Performs related duties, as requested. Demonstrates effective prospecting and qualifying skills. Demonstrates effective use of the SALES process with existing and prospective referral sources. Asks for business referrals in each encounter. Successfully meets sales team standards, including mix of scheduled appointments, cold calling, follow-ups, servicing partnerships, meetings, etc. Maintains the data base system associated with sales activities. Participates in ongoing self-study training of product knowledge and competitive offerings. Takes responsibility for training for personal development. Actively supports the company's ongoing referral communication and development program. Maintains positive working relationships within the industry and with other key agents of the company. Supports the company's and department's financial goals. Performs related duties, as requested. Upholds the Organization's ethics and customer service standards. Requirements Travel Required: Primary Local is San Diego County and neighboring counties. Must have reliable transportation. Required Licenses: California Class C Driver's License Required Education and Experience: High School diploma/GED Healthcare marketing and/or community relations, preferably in behavioral health. Must possess excellent written and verbal communication skills. Ability to take initiative, problem solve and follow through appropriately. Knowledge, Skills & Abilities: Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical and psychiatric emergency procedures. Communicate effectively with a variety of individuals and function calmly in situations, which require a high degree of sensitivity, tact, and diplomacy. Provide prompt, efficient, and responsive service. Ability to exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations. Excellent written and oral communication English skills; skills in facilitating and/or co-facilitating process-oriented and didactic groups. Ability to read, analyze, and interpret general business materials, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, proposals and grant submissions. Ability to effectively present information both electronically and in person and respond to questions from clients, customers and the general public. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions. Ability to effectively plan sales strategy. Ability to negotiate and build relationships. Preferred Education and Experience: • Bachelor's degree in marketing, psychology, Health Education and Health Promotion or related field or five years relative experience preferred. Benefits 401K Retirement Plan Health Insurance Vision Insurance Dental Insurance Pet Insurance Healthcare Spending Account & Dependent Care Spending Account Life Insurance (Supplemental Life, Term, and Universal plans are also available.) PTO Plan PTO Cash Out option Short and Long-Term Disability (with additional buy-in opportunities) Employee Assistance Program ID Theft Protection Employee Appreciation Events Employee Discount Opportunities

Source:  workable View original post

Location
San Diego, CA, USA
Show map

workable

You may also like

Workable
Strategic Account Manager - Remote ( digital health technology-enabled service )
The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders. Must Have Requirements ●     Experience in a healthcare or digital health technology-enabled service, customer success role and/or customer strategic management role ●     Experience in project management and oversight of customer implementation and maintenance activities tracking ●     Solid understanding of mainstream analytical methods, solutions, and problem-solving, as they relate to customer business needs and goals ●     Experience with reviewing and providing insights on healthcare data analysis and reporting Responsibilities Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience. Establish and maintain a role as advisor to clients and colleagues. Present new ideas and innovations to client to upsell and enhance their products and services. Research high-level solutions for the client. Develop the relationship with the client through regular meetings/conference calls to review service quality and ensure they are receiving maximum benefit from iAssist’s features and benefits. Works with Client Services to solve complex support issues effectively. Manages the delivery of recommended/agreed-upon services to achieve high client satisfaction and trust. Determines most effective method of problem resolution by utilizing internal resources when necessary. Primary point of contact for sales and service. Determines most effective method of problem resolution by utilizing internal resources when necessary. Participates in client quarterly reviews, attends annual Plan Of Action meetings and other travel as needed. Plan milestones and track progress. Effectively keeps others adequately informed by presenting information to everyone involved. Requirements Bachelor's degree (B. A.) from four-year college or university or equivalent experience. Experience in a healthcare or digital health technology-enabled service, customer success role and/or customer strategic management role Experience in project management and oversight of customer implementation and maintenance activities tracking Solid understanding of mainstream analytical methods, solutions, and problem-solving, as they relate to customer business needs and goals Experience with reviewing and providing insights on healthcare data analysis and reporting Experience working for or in Pharma. Experience working with Pharmaceutical Brand Teams is essential. Project Management, HUB Operations or Specialty Pharmacy Operations/Account Management strongly desired. Technical skills a must Ability to effectively express ideas and thoughts verbally and in written form. Exhibits good listening skills and comprehension. Effectively keeps others adequately informed by presenting information to everyone involved. Ability to define problems, collect data, establish facts and draw valid conclusions. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
Orlando, FL, USA
Negotiable Salary
Workable
Regional Director of Operations
IS THIS YOU? Passionate about professional and personal excellence Driven by an inner sense of purpose to impact others in the world Pro-active, innovative, and dedicated expert in your own unique area Driven by a collaborative, whatever-it-takes, get-it-done mindset THIS IS US - OUR CORE VALUES: At Caring for Family of Companies, we’re not just creating careers—we’re inviting you to be a part of something groundbreaking, filled with meaning and purpose. We are known for our: NEXT LEVEL CARE - Our expansion and growth is driven by our commitment to delivering exceptional care to those who need it most. It's our goal to touch as many lives as possible. PURPOSE AND EXCELLENCE - We are dedicated to creating invigorating and purpose-filled careers for our team of world-changers, where respect, collaboration, and excellence are at the core. TEAMS OF TALENTED CONTRIBUTORS - We pride ourselves on creating opportunities for each individual to contribute and make a real impact. FAMILY-LIKE SUPPORT - As a family-owned and family-focused in home care company, we cultivate teams of mission-focused experts who embody our vision and culture and provide joyful support to those we serve. If you’re eager to join a thriving company that values your unique drive and dedication as the Regional Director of Operations, EASY APPLY NOW - and join us in setting a higher standard for in-home senior care! Learn more about how we’re raising the bar in new ways in this quick 2-minute video at: https://www.youtube.com/watch?v=9RuitZ9CoKk. ROLE RESPONSIBILITIES - As The Regional Director of Operations you are responsible for ensuring operational outcomes that align with the evolving goals, mission, vision, values, priorities, and organizational initiatives of the Company. This role is fully responsible and accountable for achieving performance, full compliance, and KPIs goals for multi-site operations - using radical accountability and Company policies and SOPs to drive successful and profitable outcomes. We are seeking a seasoned business leader and executive who will be responsible to: Provide proactive, responsive, prompt, constant and concise communication through project management platform and departmental deliverables Strategically develop and scale the operations department, implementing structure, people, and systems to promote efficiency and innovation that generate higher profitability, tighter compliance, and greater efficiencies. Analyze market trends, competition, and industry developments to identify opportunities and risks. Partner cross departmentally to develop and manage budgets, forecasts, contracts, and financial plans. Develop, cultivate and ensure a high-performance culture that optimizes production, enhances performance, ensures operational continuity, and drives profitability and fiscal health. Oversee day-to-day operations, ensuring efficiency, productivity, and adherence to company standards - including traveling to fill any vacant roles as needed. Monitor and maintain organizational culture, safeguarding positive elements that drive company success while identifying and addressing issues that hinder progress Ensure processes are standardized and designed to drive consistent revenue generation, ensure legal compliance, and enhance operational efficiency across the organization Ensure branches have the right personnel in place to achieve organizational objectives, and create staffing plans to ensure operational continuity at all times. Travel regionally and frequently to facilitate motivation, performance management, quality outcomes, compliance, cultural alignment, and branch oversight. Requirements ROLE QUALIFICATIONS - What we look for: Self Motivated, Go Getter, Pro-Active Mentality Ability to take initiative and work independently Display a results-driven, goal-oriented approach Thrive working in a fast-paced, growth-oriented, deadline-driven team environment Working Not Just Harder ... But Also Smarter Cherish innovation Have a high value for streamlined process and efficiency Possess intuitive. strategic, and organized project management skills Demonstrate outstanding attention to detail, ability to maintain accurate records, project management, documentation, organizational, and planning skills. Excel at time management, with ability to handle multiple tasks in a fast-paced, deadline-driven environment, prioritizing tasks based on importance Uncompromising Character Exuberantly positive approach with no room for excuses A solution-oriented, positive change agent Cultural contribution - You echo the Company's overall goals, mission, and objectives - while also bringing your own positive values to the table. Demonstrated sense of warmth, welcome, and professionalism Commitment to excellence Strong commitment to compliance Penchant for accuracy, attention to detail and organization Next Level Professionalism Experience handling highly confidential and sensitive information. - and/or -knowledge of best practices for handling PHI as governed by HIPAA Mature interpersonal, discretion, and judgment skills Communication Ability to articulate orally and in writing with respect, clarity, and consistency, providing frequent communication and relaying updates regularly Excellent written and oral communication and fluency in English Collaboration Proven ability to work both independently and integrally as a part of a team, in a respectful and from a posture of "Let's do this ... together!" Tech Savvy Proficient in Microsoft Suite (Word, Excel, Sharepoint, Outlook) Proficient with technology, software, and electronic devices EDUCATION AND SPECIALIZED EXPERIENCE REQUIRED: Specialized experience with the following: At least 8-10 years of management level, multi-site experience in progressive leadership roles in business operations - do not require, but prefer prior experience in assisted living, nursing home, facility, in home care, disability care, or other licensed senior living industry Experience managing 20+ direct reports with radical accountability on data-driven KPIs. Proven track record of driving business profitability and compliance through operational excellence. Ability to travel continually - often for a week or more at a time Experience in strategic planning and execution. Proven track record in managing large teams and driving business growth Proficiency in financial management, analyzing competitive landscape and budgeting. Educational requirements: Bachelors or Masters Degree in Business, Psychology, Human Resources, or Healthcare Management Benefits WELLNESS PORTFOLIO - It's Our Honor to Provide Wraparound Support, Including: TIME TO RECHARGE - Paid Time Off and Paid Holidays ABILITY TO THRIVE - Health, Dental, and Vision insurance: Up to 100% company contribution to plan premium for Employee, PLUS contribution for Dependents INVESTING IN YOUR FUTURE - 401K Retirement Program - with Employer Match PROVIDING FOR THOSE YOU LOVE - Company Paid $25,000 Life Insurance Policy HELP FOR HARD TIMES - No-Cost Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7 CARE FOR YOUR COMPANIONS - Pet Insurance – peace of mind that your pets will have the care they need CAREER ELEVATION - Professional Development – ongoing education, wraparound support, and leadership coaching VIP TRAINING - A Next-Level, Comprehensive Training and Orientation Week UNBEATABLE CULTURE - A Family-First, Family-Focused Culture – and a supportive team to work alongside!
Beaverton, OR, USA
Negotiable Salary
Workable
Agency Owner
Farmers Insurance District 80 is seeking highly motivated and entrepreneurial individuals to join our team as Agency Owners. In this role, you will have the unique opportunity to build and run your own insurance agency under the reputable Farmers Insurance brand. As an Agency Owner, you will be responsible for developing a business plan, networking within the community, and driving sales to meet your clients' diverse insurance needs. You will have the autonomy to manage your operations while receiving the training and support necessary to thrive in the competitive insurance industry. This is a perfect opportunity for individuals who are passionate about helping others protect their assets and have the ambition to craft their own career path. By leveraging the extensive resources and marketing tools provided by Farmers Insurance, you will be able to attract and retain clients, ensuring long-term growth and profitability. Your success will be driven by a blend of your sales skills, leadership abilities, and commitment to excellent customer service. Take the next step in your career and make a significant impact as an Agency Owner with Farmers Insurance District 80, where your entrepreneurial spirit can flourish and your hard work will be rewarded. Responsibilities Develop and implement a comprehensive business plan to establish and grow your agency. Build and maintain strong relationships with clients, understanding their insurance needs and providing tailored solutions. Recruit, train, and manage a team of insurance agents and support staff to drive agency performance. Promote and market insurance products and services within the local community to generate leads and new business. Ensure compliance with insurance regulations and company policies while maintaining ethical standards in all operations. Analyze agency performance metrics and adjust strategies accordingly to meet sales targets and improve customer satisfaction. Actively participate in continuous learning and professional development to stay knowledgeable about industry trends and product offerings. Requirements Previous experience in sales, management, or a customer service role is preferred but not mandatory. Strong interpersonal and communication skills to effectively engage with clients and team members. Ability to lead and motivate a team towards achieving shared goals and objectives. A self-starter mentality with a strong entrepreneurial spirit and desire to succeed. Proficiency in using technology and digital tools for business management and marketing purposes. A valid insurance license will be required, or the ability to obtain one within a specified timeframe. Strong organizational skills and the ability to balance multiple tasks and priorities effectively. Benefits Financial support program that promotes stability and security while you are growing your career Flexible training program that is complementary to your current work and/or personal schedule Work/Life balance that allows you to enjoy the things you love doing most while making a positive impact in the community Health, Dental, and Vision insurance plans available Retirement plan options Career security and stability Initial and ongoing training and support Exciting bonuses, awards/recognition, and trips
Amarillo, TX, USA
Negotiable Salary
Workable
DOMO Data Architect
DSI Systems Inc., an authorized AT&T partner and premier Dallas-based sales enablement company, is looking for a highly skilled and experienced DOMO Data Architect to join our growing data and analytics team. You'll be responsible for the design, development, implementation, maintenance, and ongoing administration of our Domo platform. This role requires a deep understanding of Domo's capabilities, best practices for data integration and visualization, and strong administrative skills to ensure optimal performance, security, and user experience. You'll also play a key role in collaborating with our external Domo consultants to enhance our platform's capabilities. This is an in-office position that will report to our location in Richardson, Texas. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential. Key Responsibilities Domo Architecture & Design: Design, develop, test, and maintain robust and scalable Domo solutions, including data pipelines, ETL processes, datasets, dashboards, and reports. Collaborate with stakeholders to understand business requirements and translate them into effective Domo solutions. Define and enforce Domo architectural standards, governance, and best practices. Research and recommend new Domo features and functionalities to enhance platform capabilities. Data Integration & ETL: Design, develop, implement, and manage data connectors and ETL processes to ingest data from various sources into Domo (e.g., databases, APIs, flat files, cloud platforms). Optimize data flows for performance and efficiency. Work with data engineering teams and system administrators to ensure seamless data availability for Domo. Verify, validate and test incoming data for accuracy and completeness. Collaboration & Support: Work closely with business stakeholders, data analysts, data engineers, and IT teams. Provide technical support and guidance to Domo users. Participate in cross-functional projects related to data and analytics initiatives. Act as a key point of contact between our internal team and our external Domo consultants, ensuring clear communication and alignment on project goals and technical specifications. Collaborate effectively with our consulting partners, leveraging their expertise to accelerate development, implement best practices, and troubleshoot complex issues. Verify, validate and test solutions proposed and implemented by consultants, ensuring they meet our internal standards and business requirements. Participate in joint planning sessions and knowledge transfer activities to maximize the value derived from our consulting engagements. Domo Administration & Maintenance (as needed): Administer and manage the Domo instance, including user provisioning, security roles, data governance, and data source connections. Monitor Domo system performance, troubleshoot issues, and implement optimizations for efficiency and reliability. Manage Domo releases, upgrades, and patches. Develop and maintain documentation for Domo architecture, configurations, and administrative procedures. Ensure data quality, integrity, and security within the Domo environment. Qualifications Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related quantitative field. 5+ years of proven experience as a Domo Architect, Administrator, MajorDomo, or a similar role. Deep expertise in Domo platform capabilities, including: Data Connectors: Strong experience connecting to various data sources (SQL databases, APIs, cloud platforms like Azure, etc.). Magic ETL, MySQL, DataFlows: Proficiency in transforming and manipulating data within Domo. Beast Mode & Workbench: Advanced knowledge for calculated fields and data manipulation. Card Builder, Dashboard Design: Expertise in creating effective visualizations and dashboards. Admin Console: In-depth understanding of user management, security roles, governance, and system settings. Adrenaline Engine & Governance: Understanding of Domo's underlying architecture and data governance best practices. Domo Everywhere: Experience integrating dashboards, reports, and data insights directly into other applications, websites, or portals, for both internal and external users. Strong understanding of data warehousing concepts, ETL processes, and data modeling. Proficiency in SQLand Excel. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team in a fast-paced environment. Proven ability to collaborate effectively with external vendors or consultants. Domo certification(s) a plus. Preferred experience with other BI Tools (e.g., PowerBI, SSRS, Tableau) Preferred experience within the Telecommunications industry or Call Center operations Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!
Richardson, TX, USA
Negotiable Salary
Workable
Operations Manager
IS THIS YOU? Passionate about professional and personal excellence Driven by an inner sense of purpose to impact others in the world Pro-active, innovative, and dedicated expert in your own unique area Driven by a collaborative, whatever-it-takes, get-it-done mindset THIS IS US - OUR CORE VALUES: At Caring for Family of Companies, we’re not just creating careers—we’re inviting you to be a part of something groundbreaking, filled with meaning and purpose. We are known for our: NEXT LEVEL CARE - Our expansion and growth is driven by our commitment to delivering exceptional care to those who need it most. It's our goal to touch as many lives as possible. PURPOSE AND EXCELLENCE - We are dedicated to creating invigorating and purpose-filled careers for our team of world-changers, where respect, collaboration, and excellence are at the core. TEAMS OF TALENTED CONTRIBUTORS - We pride ourselves on creating opportunities for each individual to contribute and make a real impact. FAMILY-LIKE SUPPORT - As a family-owned and family-focused in home care company, we cultivate teams of mission-focused experts who embody our vision and culture and provide joyful support to those we serve. If you’re eager to join a thriving company that values your unique drive and dedication as an Operations Manager, EASY APPLY NOW - and join us in setting a higher standard for in-home senior care! Learn more about how we’re raising the bar in new ways in this quick 2-minute video at: https://www.youtube.com/watch?v=9RuitZ9CoKk. ROLE HIGHLIGHTS - What to expect as an Operations Manager As Operations Manager you are responsible for supporting multi-site branch office operations, including supporting quality assurance, positive Client outcomes, industry-compliant operations, Client and community relations, and licensing/survey leadership, and other organizational initiatives of the Company, including but not limited to the following: Quality Control and Positive Client Outcomes Serve as point of contact and liaison between Clients and Case Managers, ensuring positive Client outcomes and optimization of services Lead and conduct quality assurance internal evaluations to assess and enhance caliber of services provided, maximize use of all resources, and ensure regional branches are operating at peak performance Identify challenges and propose solutions Create high Client retention rates Ensure any lingering deficiencies are timely rectified Operational Support Ensure operational continuity and stability amidst change Direct and troubleshoot all operational questions and ideas toward centralized communication/questions board Lead weekly office meetings Serve as on site support and guidance for licensing surveys Provide Industry Knowledge Attend industry conferences on behalf of the Company, providing insights and recommendations Compliance and Process Adherence Ensure compliance with company policies as well as comprehensive licensing rules and regulations Review operations processes for compliance, standardization, and efficiencies, illuminating issues, creating solutions, and making recommendations for changes as needed Provide training on new policies and processes, overseeing and ensuring implementation and standardization and full compliance across operating entities Prepare regional branches for Licensing surveys by conducting regular quality enhancement internal evaluations Requirements ROLE QUALIFICATIONS - What we look for: Self Motivated, Go Getter, Pro-Active Mentality Ability to take initiative and work independently Display a results-driven, goal-oriented approach Thrive working in a fast-paced, growth-oriented, deadline-driven team environment Working Not Just Harder ... But Also Smarter Cherish innovation Have a high value for streamlined process and efficiency Possess intuitive. strategic, and organized project management skills Demonstrate outstanding attention to detail, ability to maintain accurate records, project management, documentation, organizational, and planning skills. Excel at time management, with ability to handle multiple tasks in a fast-paced, deadline-driven environment, prioritizing tasks based on importance Uncompromising Character Exuberantly positive approach with no room for excuses A solution-oriented, positive change agent Cultural contribution - You echo the Company's overall goals, mission, and objectives - while also bringing your own positive values to the table. Demonstrated sense of warmth, welcome, and professionalism Commitment to excellence Strong commitment to compliance Penchant for accuracy, attention to detail and organization Next Level Professionalism Experience handling highly confidential and sensitive information. - and/or -knowledge of best practices for handling PHI as governed by HIPAA Mature interpersonal, discretion, and judgment skills Communication Ability to articulate orally and in writing with respect, clarity, and consistency, providing frequent communication and relaying updates regularly Excellent written and oral communication and fluency in English Collaboration Proven ability to work both independently and integrally as a part of a team, in a respectful and from a posture of "Let's do this ... together!" Tech Savvy Proficient in Microsoft Suite (Word, Excel, Sharepoint, Outlook) Proficient with technology, software, and electronic devices EDUCATION AND SPECIALIZED EXPERIENCE REQUIRED: Specialized experience with the following: At least 3-5 years of management level experience in home care operations, in assisted living, nursing home, facility, in home care, disability care, or other senior living industry Prefer multi site experience Educational requirements: Bachelor’s or Master's degree in operations, management, or similar Benefits WELLNESS PORTFOLIO - It's Our Honor to Provide Wraparound Support, Including: TIME TO RECHARGE - Paid Time Off and Paid Holidays ABILITY TO THRIVE - Health, Dental, and Vision insurance: Up to 100% company contribution to plan premium for Employee, PLUS contribution for Dependents INVESTING IN YOUR FUTURE - 401K Retirement Program - with Employer Match PROVIDING FOR THOSE YOU LOVE - Company Paid $25,000 Life Insurance Policy HELP FOR HARD TIMES - No-Cost Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7 CARE FOR YOUR COMPANIONS - Pet Insurance – peace of mind that your pets will have the care they need CAREER ELEVATION - Professional Development – ongoing education, wraparound support, and leadership coaching VIP TRAINING - A Next-Level, Comprehensive Training and Orientation Week UNBEATABLE CULTURE - A Family-First, Family-Focused Culture – and a supportive team to work alongside!
Bend, OR, USA
Negotiable Salary
Workable
Associate Enterprise Customer Success Manager
At Foley, we are revolutionizing the way companies recruit, screen, and monitor drivers. This is an exciting time for us as we scale our B2B vertical SaaS business and modernize our products for the future. If you are a strategic thinker who thrives in complexity, is energized by impact, and wants to work with a team passionate about building great products and helping customers, we would love to talk to you. We believe in Teammateship, Grit and Innovation …. our core values. Whether collaborating internally or assisting customers, we approach every challenge with humor, optimism, and a commitment to success. ASSOCIATE ENTERPRISE CUSTOMER SUCCESS MANAGER As an Associate Enterprise Customer Success Manager at Foley, you will embark on a comprehensive journey to understand and manage enterprise-level client relationships and contribute to their success using Foley's products and services. This role is designed to develop your skills in strategic account management through hands-on experience and mentorship from senior team members. This is a REMOTE option- Those residing in AZ, CT, FL, GA, IL, IN, MA, NE, NH, NJ, NY, NC, PA, SC, TN, TX, MI & WI are welcome to apply! This position comes with a starting base of $50,000 plus a generous quarterly bonus opportunity. WHAT YOU WILL DO First 90 Days: Acquire a comprehensive understanding of Foley’s products and services, including their potential impact on client businesses. Upon joining, may be assigned their own book of business to manage and build client relationships as needed. Gain insights into the functions of various Foley teams and understand how their contributions impact client success. First 6 Months: Full Ownership: Manage and oversee a portfolio of enterprise accounts, ensuring all client needs and expectations are met. Regular Stakeholder Engagement: Maintain consistent communication with stakeholders at various levels within the client organization. Cross-Functional Collaboration: Collaborate with other departments to tailor services that meet client demands and exceed expectations. Impact Reviews and ROI Analysis: Conduct regular reviews with clients to demonstrate the value of Foley’s services and discuss strategies to maximize their ROI. Upsell and Cross-Sell Opportunities: Identify and capitalize on opportunities to upsell and cross-sell Foley’s products and services. Issue Resolution and Support: Act as the primary contact for resolving client issues, providing timely and effective solutions. Confidentiality and Compliance: Adhere to Foley’s confidentiality and compliance policies rigorously. WHAT WE’D LIKE YOU TO HAVE Demonstrated interest in strategic account management, particularly in an enterprise setting. Strong communication skills with the ability to interact effectively with senior-level decision-makers. Basic knowledge of program management, negotiation, and presentation skills. Familiarity with Salesforce or similar CRM tools. A bachelor’s degree in business, management, or a related field is preferred. Preferred Skills: Eagerness to learn and adapt in a fast-paced environment. Ability to build and maintain multi-level relationships. Strong analytical skills to assess data and client feedback. Career Path: This associate position is designed to prepare you for a fully-fledged role as an Enterprise Customer Success Manager. WHAT YOU’LL LOVE ABOUT FOLEY The People: Our close-knit, exceptionally talented teams are the heart of Foley. Our employees and customers consistently highlight our team spirit. Check out our customer feedback on Trustpilot. Outstanding Benefits: Choose from 3 medical plans, 2 levels of dental, and 2 levels of vision plans. Enjoy generous vacation, sick, and personal time off, plus a 401K plan with a match. We support your well-being so you can live your best life. Ideas Over Egos: In our entrepreneurial environment, you have the freedom to explore new ideas and approaches, backed by a collaborative team. Professional Growth: We prioritize internal growth and encourage employees to apply for new opportunities. Our People Operations team is here to help you plan and achieve your career goals. Our Environment: We celebrate success and believe in transparency and teamwork. We invest in collaboration tools to ensure face-to-face interactions, even in a virtual space. Many of our roles are remote, but we ensure our employees remain engaged and connected. What We Do, How We Do It Many companies handle recruitment, background screening, and regulatory management in a fragmented way, using different vendors for recruitment, screening, and regulatory requirements. This approach is inefficient, costly, and increases the risk of overlooking important details. At Foley, we offer a seamless platform that manages recruitment, screening, and regulatory requirements under one roof. By integrating powerful technology with our deep expertise, we provide comprehensive and superior experience for our customers. Where We're Headed We are continuously developing new solutions to address future challenges in recruitment, screening, and regulatory management. Our focus is on leveraging extensive data collection and innovative technologies, such as predictive analytics, to identify top talent and assess company risks. Our goal is to deliver cutting-edge solutions that drive success. What It's Like to Work with Us Diving Deep: Become an expert in a niche industry. Continual Growth: Advance your career and skills. Lifelong Friends: Build lasting relationships along the way. We are a 250+ person company on the brink of explosive growth, thanks to our AI-powered technology and predictive analytics. If you're ready to join our journey, visit us at: https://www.foley.io/ Keywords : Customer Success Associate Customer Success Representative Customer Success Coordinator Customer Success Specialist Customer Success Analyst Account Success Associate Enterprise Success Coordinator Client Success Associate Customer Engagement Associate Account Manager Customer Onboarding Specialist Customer Experience Associate Relationship Manager    
Hartford, CT, USA
$50,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.