Director of Health Information Management (RHIA)

About the Role The Patient Services Representative (PSR) is the heart of our clinics - often the very first smile a patient sees and the person who sets the tone for their entire visit. In this vital role, you'll help create a warm, supportive, and seamless experience for every patient who walks through our doors. From managing front office flow to offering top-notch support and keeping things running smoothly behind the scenes, you'll be a key part of what makes our care feel personal, efficient, and exceptional. What You’ll Do (Job Duties & Responsibilities) Support a Smooth, Patient-Centered Clinic Experience Create a welcoming environment: greet every patient warmly and make a positive first impression Patient check-in & check-out: manage intake and departure, including paperwork, payments, and follow-up scheduling Appointment management: schedule, reschedule, and confirm appointments; coordinate transportation when needed Clinic flow support: triage patient needs on-site (e.g., late arrivals, questions), and escalate when appropriate Attendance tracking: monitor and track late arrivals and no-shows Administrative & Billing Support Collect co-pays, required paperwork, and patient payments Verify insurance eligibility and secure authorizations as needed Perform billing, coding, and authorization checks; flag discrepancies for resolution Complete tasks such as scanning, faxing, and data entry Records Management Ensure consent forms, ID, and insurance cards are collected, scanned, and properly saved to charts Fax office notes to referring PCPs Enter outbound referrals and submit faxed authorization and referral requests to PCPs as needed. Enter scheduling and phone/non-visit documentation as appropriate Clinic Operations & Facilities Keep exam rooms and common areas clean, stocked, and ready for use Conduct regular inventory checks and escalate any facilities or supply issues Prepare and turnover exam rooms between patients as needed Provide call support (both incoming and outgoing) Partner with internal team members and clients Flex priorities and adapt to changing responsibilities that emerge in a fast-growing, evolving company Requirements What You Bring to the Table (Position Requirements): Patient-first mindset - you are compassionate, empathetic, and invested in creating an elite patient experience Experience in a medical office or similar patient facing role Proactive and self-motivated, with a strong sense of ownership and the ability to anticipate needs Highly detail-oriented, ensuring accuracy and consistency in a fast-paced environment Collaborative spirit and a team player who thrives working across roles and departments in a fast growing company High school diploma or equivalent The Nice-to-Haves (Preferred Qualifications): Bilingual, Spanish speakers strongly encouraged to apply Experience in a an orthopedics, physical therapy, or musculoskeletal care practice Tech-savvy - experience with EMR systems and remote tools Familiarity with basic medical terminology Schedule & Location: The schedule is Monday-Friday 8am-5pm ET, with a 1 hour meal period This position is fully in-person supporting multiple clinics in Manatee County. Pay: Pay starts at a minimum of $16.83 and up to $21.63 per hour, with higher rates based on experience and background. Physical Requirements: The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. Equal Opportunity Motion MSK does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. Benefits At Motion, we know that providing great care starts with taking care of our team. That’s why we’re committed to supporting you both professionally and personally, offering a comprehensive set of benefits designed with your well-being in mind. Health Benefits: We’ve got you covered - literally. Our dental and vision plans are 100% company-paid AND our medical plans are up to 90% company-paid, keeping health benefits for you not only accessible but also affordable! Retirement Savings: Secure your future with our competitive retirement plans, which include a company match of 4% to help you grow your savings. Paid Time Off: From 16 days of PTO to start, 12 company holidays, and 1 floating holiday each year to parental and bereavement leave, we’re here to support you through all of life’s moments. Mental Health Support: Your mental health matters. That’s why we provide free 24/7 access to mental health resources to ensure you’re supported whenever you need it.

Our partner in healthcare, Family Practice in Douglasville, is looking for a phenomenal medical assistant. As a Medical assistant, you will assist the physician, nurse practitioner, and other medical staff by performing administrative and clinical duties and providing great customer service to all our patients. Clinical Duties: Verify patients’ medical histories Maintain a patient load of 30-35 patients a day Explain treatment procedures to patients Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart Prepare treatment rooms for patient examinations; Assist physician and nurse practitioner in exam rooms Collect and prepare laboratory specimens Perform basic laboratory tests Disinfect, clean treatment rooms following patient examinations; maintain safe, secure, and healthy work environment by establishing and following standards and procedures; comply with legal regulations Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required; properly dispose of contaminated supplies Draw blood, remove sutures, change dressings Set-up EKG machines, administer injections and medications, and perform routine specimen collection and tests Electronically record patient medical history, vital statistics, and test results in patient medical files Process referrals and fill out health forms for patients Prepare patient charts that are scheduled for appointments Secure patient information and maintain patient confidence by completing and safeguarding medical records; complete diagnostic coding and procedure coding; keep patient information confidential Ensure patients are signed up for Chronic Care Management (CCM) as well as any other program the practice is offering Administrative Duties: Greet and welcome patients Use computer applications Answer phone calls, emails, patients’ queries, and ensure quality customer service Assist patients with electronically signing in, uploading insurance data, identification cards, and verifying, updating patients' health data & information Assist in processing faxes in the fax serve in Athena Health and handling voicemails Schedule appointments Arrange for hospital admissions and laboratory services Scan and fax documents Perform other duties as assigned or requested Requirements Strong customer service skills Experience with eClinical EMR system Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations. Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and reporting repairs to Office Manager. Update job knowledge by participating in educational opportunities and reading professional publications. Serve and protect the practice by adhering to professional standards, facility policies and procedures, and federal, state, and local requirements. Enhance the practice's reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. Benefits Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Full time (36-40 hour week) $18+/hour Based on Experience

Admissions Associate The Admissions Associate plays a key role in advancing the university’s mission by discovering, connecting with, and enrolling talented prospective students. Working closely with the Director of Admissions, this position is essential for reaching enrollment targets through outstanding communication, effective data management, and strict compliance with university policies and regulatory requirements. Essential Functions: Place out-bound re-contact calls (High Volume) Adhere to customer service, brand representation, and compliance policies and procedures. Assist in greeting and serving prospective students on campus. Respond to all phone, internet, and in-person inquiries in a timely and efficient manner. Establish rapport with prospective students in all phone and internet interactions by answering questions about programs, asking pertinent and fact-finding questions, and setting up appointments for face-to-face interviews. Create a friendly and professional atmosphere during interviews by providing clear, complete, and accurate information about programs and the admissions process in accordance with the policies and procedures of the university. Present accurate and complete information about the content and length of programs, academic requirements and policies of the university, and the employment and salary prospects for graduates. Disseminate current advertising and promotional media to prospective students during the admissions process. Provide student outcomes and other achievements of the university from documents and sources approved by the university administration. Evaluate the educational and employment background of each prospective student to determine whether the university has a program that is appropriate for the person's academic abilities and goals. Convey the results of admissions examinations to prospective students and assist in rescheduling retake examinations as necessary. Enter data on leads, return calls, emails, appointments, interviews, completions, enrollments, and other data as required of admissions representatives. Use all tools available to admissions representatives, including databases, the phone system, software programs, and print media. Provide feedback to the Director of Admissions about successes, challenges, and areas for continuing improvement of the admissions process. Establish and meet qualitative and quantitative performance goals to meet the customer service, enrollment, and reporting goals in admissions. Attend departmental meetings, graduation ceremonies, and other university meetings or events, as required. Foster an educational environment that is conducive to learning, respect, integrity, teamwork, and professionalism. Adhere to the requirements of accrediting, federal, and state agencies as well as the policies and procedures of the university. Provide outstanding customer service to all constituencies and partners of the university. Perform other duties as assigned by the Chief Executive Officer/President of the university. Maintain acceptable level of performance as measured by supervisor and student evaluations, as applicable. Continue progress on meeting professional, departmental, and university goals. Qualifications: A bachelor's degree from an accredited college or university preferred. High volume phone and sales experience Ability to meet the minimum requirements of accrediting, state, and federal agencies for education, work experience, and certification/licensing to perform in the stated position. Excellent oral, written, and interpersonal communication skills in a culturally diverse environment. Knowledge of Excel preferred. Working knowledge of office procedures and office equipment. Requires excellent organizational, interpersonal and time management skills. $21-$23/hr. Compensation dependent on education and experience. Conditions of Employment: The work environment and physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be physically present in the office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Work Environment: Standard office setting. Typically, duties are performed in an office environment while sitting at a desk or computer workstation. An incumbent is subject to contact with others, frequent interruptions, noise from talking or office equipment and demanding timelines. Physical Demands: The incumbent regularly sits for extended periods. Physical ability to perform the duties as assigned to the program or department. Proficient in operating electronic keyboards and other office machines. Effective verbal communication skills in answering telephones and providing information with clarity and distinctness. Ability to read fine print and operate computers with precision. Ability to understand voices over the telephone and in person. Able to lift, carry, and/or move objects weighing between 10-25 pounds as needed. Employee Benefits: Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Exciting university events Seasonal motivational health and wellness challenges Work/Life Balance initiatives Onsite wellness program / Staff Chiropractor Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Stanbridge University is an equal opportunity employer with values and appreciation for its employees. Work Location: In person

About us LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.  To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care. About the role LifeMD is actively seeking an experienced, adaptable full-time Certified Medical Assistant (CMA) to join our clinical team in a remote capacity (the office is centrally located in Greenville, SC). Ideally, we are seeking candidates that sit in pacific or mountain standard time. As a Certified Medical Assistant, you are one of the foundational partners of our Primary Care division. You will have a far-reaching impact as you assist our board-certified physicians nationwide. Your role includes but is not limited to: Responsibilities: Scheduling patient appointments and maintaining communication to confirm future appointments Documenting patient medical information and intake forms Ensuring all related reports, labs and information is completed and available in the patient's chart prior to their appointment Performing data entry tasks to document patient records within database and maintaining patient charts Answering and responding to patient questions and concerns in a timely manner Recording vital signs Corresponding with customer service representatives regarding patient questions Performing other related duties as assigned or requested Reporting directly to RN Requirements Basic Qualifications: Current CMA/RMA certification 2+ years of experience as a CMA/RMA Ability to work rotating schedule, including nights and weekends Professional experience working with EMRs, Word, Excel, and Outlook Excellent verbal and written communication skills Preferred Qualifications: Bilingual in English and Spanish Excellent interpersonal skills Attention to detail with exceptional organizational skills High level of professionalism and empathy Desire to serve and protect the company by adhering to professional standards, company policies and procedures, and federal, state, and local requirements Ability to interact with patients in a courteous manner and keep best practices for patient centered care at the forefront Eagerness to demonstrate initiative and ownership for accomplishing new and different requests, while exploring opportunities that add value to the role Benefits Pay: $28.00/hour Shift: 11am-7pm PDT / 2pm-10pm EDT Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation & Public Holidays)

Innovative Ventures (affiliated with Metro Infectious Disease Consultants) is seeking a Full-Time Medical Coder who would be responsible for abstracting clinical information from a variety of medical documents and assigning appropriate ICD 10 C and/or CPT codes for the purpose of billing, using the International Classification of Disease and the Current Procedural Terminology. This role would be located in-person at the corporate location in Burr Ridge, IL. Specific Duties (examples): Review paper and electronic documents to abstract diagnosis and identify specific coding. Detects billing compliance issues and addresses appropriately. Clarify information or diagnosis by communicating with health care providers. Consult with and educate physicians on coding practices and conventions in order to provide detailed coding information. Communicate with nursing for needed documentation for accurate coding. Code physician office, hospital inpatient and outpatient visits for Infectious Disease and Rheumatology. Assist billing department with billing, entering charges, entering demographics and processing monthly refunds. Other duties as defined. Requirements High School Diploma or Equivalent Required Current certification as a coding specialist preferred Knowledge of medical terminology; ICD10, CPT-4, and HCPCS preferred Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Profit Sharing Paid time off Holiday Pay $70,000-$75,000 ($22/hour + monthly bonus)

Regular-Part Time (20-29 hrs./week)  Schedule: Wednesday, Thursday, and Friday QualDerm Partners is seeking a dedicated Medical Assistant to join our dynamic team in Hurricane, WV. At QualDerm Partners, we’re committed to being the nation’s premier source for comprehensive skin and aesthetics wellness. Our mission is to support patients’ lifetime wellness journeys with unmatched care across dermatology, skin cancer treatment, cosmetics, and plastic surgery.   As a Medical Assistant, you will play a vital role in providing exceptional patient care, contributing to our commitment to excellence, and being a part of a talented team dedicated to creating a standout patient experience. If you are passionate about skin and aesthetics wellness and are eager to work in a supportive and collaborative environment, this is the opportunity for you. Your contributions will directly influence the lives of our patients, ensuring they receive the highest quality of care as they navigate their wellness journeys. Join us in making a difference in the lives of our patients as we continue to expand our footprint in the hospital and healthcare industry, elevating the standard of care in our communities.   Responsibilities Prepare patients for examination by taking vital signs and recording medical history. Assist the physician during examinations and procedures, ensuring all necessary instruments are available. Perform basic laboratory tests and prepare specimens for laboratory analysis. Maintain patient records, ensuring accuracy and confidentiality at all times. Schedule patient appointments and manage office communications. Educate patients on treatment plans, medications, and proper skincare practices. Ensure the examination rooms are clean, organized, and fully stocked with supplies. Requirements High school diploma or equivalent; certification as a Medical Assistant preferred. Proven experience as a Medical Assistant or similar role in a clinical setting. Knowledge of medical terminology and practices relevant to dermatology. Strong communication skills, both verbal and written, to interact with patients and staff effectively. Ability to handle sensitive information with discretion and maintain patient confidentiality. Excellent organizational skills with attention to detail in a fast-paced environment. Basic proficiency in using electronic health records (EHR) systems and general office software. Benefits Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.