IT Systems & Application Manager

For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth. While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special. We are growing fast and looking for an Implementation Manager to join our team. As a member of the Customer Success team, you will be responsible for managing the implementation process of Workable's Recruiting & HR solutions for new customers. You will collaborate with cross-functional teams, including Sales, Product, and Technical Support, to ensure a smooth and successful implementation experience for our customers. This role requires strong project management, communication, and interpersonal skills, along with a customer-centric mindset. You will manage the implementation of Workable’s Recruiting and HR solutions, acting as a project manager for onboarding and other professional services like integrations, reports, and migrations. Serving as the main point of contact, you will collaborate with cross-functional teams, guide customers on best practices, track progress and satisfaction, and proactively address issues. Post-implementation, you will lead check-ins to ensure successful adoption and continued value. Requirements 3+ years of experience in customer implementation/onboarding, project management or consulting Knowledge of HR and recruiting processes and technology and/or SaaS products is a plus Bachelor's degree preferred Strong project management skills with the ability to manage multiple implementation projects simultaneously and prioritize tasks effectively Excellent communication and interpersonal skills, with the ability to build relationships with customers and navigate difficult conversations Analytical skills for requirements analysis and problem-solving Responsibilities Own a portfolio of customers and serve as their primary point of contact throughout the entire customer lifecycle, from onboarding to ongoing support. Collaborate with the Sales team during pre-sales discussions to ensure a smooth handover and set clear expectations for new customers. Manage the end-to-end implementation of Workable's Recruiting and HR solutions, ensuring timely and successful deployment. Monitor project timelines and key milestones, proactively addressing risks, issues, or delays to ensure successful delivery. Act as a project manager for professional services engagements, including integrations, data migrations, and custom reporting. Partner with cross-functional teams—such as Sales, Product, Engineering, and Support to deliver a seamless implementation experience. Build strong relationships with customers and act as a trusted advisor, helping them realise value from Workable’s solutions. Understand customer goals and challenges, and provide guidance and best practices to drive adoption and success. Track and report on implementation progress, customer satisfaction, and areas for improvement. Conduct post-implementation and post-renewal check-ins to ensure ongoing alignment with customer needs and maximise product usage. Benefits Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace, we offer: 💼 Comprehensive Coverage: Private Health Insurance, Life, and AD&D Insurance to keep you and your loved ones secure. 💰 Financial Wellness: 401K, Retirement Plan, and Performance Bonuses to invest in your future. 📱 Stay Connected: Cell phone reimbursement for seamless communication. 🛠️ Work in Style: Apple gear provided to set you up for success. 💡 Support When You Need It: Access to our Employee Assistance Program (EAP) for personal and professional support. 🍴 Daily Fuel: Receive a daily lunch allowance to keep you energized and productive during your workday at the office. Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law.

Scope of work We are seeking a highly skilled Desktop Support engineer to support users in the Miami office. This role requires good background in IT systems, as well as hands-on experience with laptops, and user support. This role requires a proactive and professional individual with strong troubleshooting skills, excellent communication, and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services. Key Responsibilities / Accountabilities · 1st - 2nd line IT desktop and remote support to global office employees, primarily in the Miami location · VIP user support to senior management · Managing tickets via service management tool ServiceNow ITSM · Advanced troubleshooting and root cause analysis · Liaising with and delegating tasks to relevant teams for escalation · Mobile device support Apple & Android · Assisting the Desktop Team Lead with escalations · Active Directory Users and Computer administration · Responding to and resolving hardware-related warranty support tickets in accordance with vendor guidelines · MAC OS X support · Set-Up of new joiner equipment · Maintain accurate records of assets and deployment activities. · Assist with user training and documentation where necessary. · Collaborate with the EUC and Service Desk teams to ensure seamless user experience. · Provisioning and configuring laptops for end users using Microsoft AutoPilot, ensuring devices are built to company standards · Participate in ad-hoc support requests, Desk moves, Desk side support · Supporting the business core hours 8 am to 6 pm rota basis (Mon-Fri) - On-site Only (No Remote) Schedule · Monday, Oct 13, 2025 · Starting at 8:00 AM

Seattle & Los Angeles overseas warehouses are currently hiring full-time and part-time staff [Job Opening in the USA] Warehouse Picker Job Responsibilities: 1. Handle daily warehouse operations, including receiving, shipping, and scanning items 2. Ensure warehouse operations comply with company policies and maintain warehouse safety 3. Assist supervisors in completing related tasks Requirements: 1. Strong English communication skills and the ability to collaborate effectively with team members 2. Team-oriented with the ability to adapt to a fast-paced work environment 3. Highly responsible and self-motivated Additional Information: Transportation options: - Seattle warehouse at 14810: Light rail available nearby; 20-minute walk to the warehouse - Seattle warehouse at 3985: Bus routes 400/501 available; 15-minute walk to the warehouse Contact: Direct hiring by the warehouse – work with peace of mind. Feel free to reach out! Manager Zhang: 9093788999

Tiger Analytics is looking for experienced Machine Learning Engineers to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Machine Learning, Data Science, and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for a hands-on Engineering Lead with deep expertise in Generative AI (GenAI), Large Language Models (LLM) / Small Language Models (SLM) who can lead the design, development, and integration of AI-powered components into real-world, production-grade applications. This role demands strong engineering leadership and best practices, a practical approach to application development and system design with applied AI, fluency in modern AI tools, frameworks, cloud-native application stacks, and preferably knowledge of healthcare domain intricacies. You will lead the technical delivery of AI-powered features for a variety of horizonal and vertical healthcare use cases— all while ensuring compliance with enterprise integration standards. Requirements Responsibilities Lead the architecture, design, and implementation of GenAI/LLM-based solutions into real-world enterprise-ready applications. Collaborate with AI/ML teams to operationalize models using APIs, embeddings, vector databases, and prompt engineering techniques. Own full-stack development and integration of GenAI features into web/mobile applications. Establish best practices for scalable, secure, and maintainable AI-powered application development. Optimize application performance, latency, and reliability of AI features in production. Drive DevOps practices for continuous delivery and monitoring of AI-enabled services in production. Mentor engineers and guide code reviews, architectural decisions, and DevOps practices. Guide engineering teams in code quality, architectural reviews, and technical mentoring. Evaluate emerging GenAI tools and LLM frameworks (OpenAI, LangChain etc.) and make build-vs-buy recommendations. Oversee application-level development, testing, and deployment. Requirements 10+ years of full-stack application engineering experience, with at least 2 years leading cross-functional teams. Proven track record developing and integrating GenAI/LLM-based features into enterprise applications. Exposure to LLM fine-tuning, RAG pipelines, or model evaluation techniques for NLP use cases Familiarity with LLM orchestration tools (LangChain, Semantic Kernel etc) and embedding/vector store technologies. Proficiency in application frameworks such as Node.js, React, Python, or Java Spring Boot Strong understanding of API development, front-end/backend integration, and cloud services (AWS, Azure, or GCP) Hands-on experience with containerization (Docker, Kubernetes) and CI/CD pipelines Strong understanding of application-level security, performance tuning, and production monitoring Nice to have - Deep knowledge of healthcare payer workflows (claims processing, member portals, benefit management, etc). Benefits This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility. #LI-remote

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)

About Us: Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.   Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.  Overview: At TP-Link Systems Inc., we are looking for a Cloud Software Engineer Backend Director to lead our backend engineering teams. In this role, you will be responsible for managing backend development efforts, ensuring high-performance, scalable, and secure cloud services that support our products. You will oversee engineering teams, drive key technical decisions, and work closely with cross-functional teams to deliver reliable cloud-based solutions.   The ideal candidate has a strong background in cloud computing, backend development, and team leadership. You will be responsible for maintaining technical excellence in backend services, improving system performance, and ensuring seamless integration with other platforms. Additionally, you will be responsible for managing multiple engineering teams, ensuring alignment across different groups, and fostering a culture of collaboration and efficiency. This role also requires experience in managing complex projects, ensuring cross-functional dependencies are handled effectively, and leading strategic planning for backend architecture development. Requirements Key Responsibilities: Lead and manage backend software engineering teams to build and maintain cloud-based applications. Oversee the design, development, and optimization of scalable and secure backend services. Ensure backend systems integrate smoothly with other system components and global teams. Drive complex project management efforts, ensuring successful execution of large-scale initiatives across multiple teams. Work with other department leaders to align backend development with company goals and product needs. Manage project timelines, resources, and risks to ensure timely and efficient project delivery. Set engineering standards and best practices across architecture, development, testing, deployment, and monitoring. Make key technical decisions related to architecture, technology selection, and development processes. Stay up to date with the latest cloud computing technologies and best practices. Foster a culture of innovation, collaboration, and continuous learning within the team, develop a plan for people technical and nontechnical skill development. Manage multiple backend engineering teams, ensuring effective coordination, resource allocation, and communication across groups. Implement best practices for cross-team collaboration and streamline engineering processes to improve efficiency. Recruit, onboard, and develop the engineering team members in order to meet current and future talent requirements. Develop and implement strategies for skill development and structured team growth. Qualifications: Master's degree in Computer Science, Software Engineering, or related field. Over 15 years of experience in software development with at least 5 years in a leadership role within cloud backend engineering. Demonstrated experience in leading large-scale software projects and teams in a dynamic environment. Profound technical expertise in cloud computing, backend architectures, and leading-edge technologies. Experience with Agile methodologies and DevOps practices. Exceptional leadership and communication skills, with a proven track record of building and managing high-performing teams. Demonstrated experience managing multiple engineering teams and cross-functional initiatives. Excellent leadership, communication, and organizational skills. Preferred Qualifications: Proven track record with DevOps, serverless architectures, and SDN Software Controller Platforms. Proven experience managing international teams, with a strong understanding of cross-cultural communication and collaboration. Benefits Salary range: $200000- $230,000 Free snacks and drinks, and provided lunch on Fridays Fully paid medical, dental, and vision insurance (partial coverage for dependents) Contributions to 401k funds Bi-annual reviews, and annual pay increases Health and wellness benefits, including free gym membership Quarterly team-building events At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.