Talent Program Manager

Who We Are Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we’ve been in the trenches. Over the last 9 years, we’ve dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we’ve innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we’ve had parents’ backs as they navigate the parts of parenthood you don’t usually see on the ’gram with honest and raw messaging to provide the answers to questions they didn’t even know they had. And, we’re just getting started. How You Will Make an Impact Frida is seeking a talented and experienced Talent Program Manager to join our team and nurture our employees' growth, ensuring that they have the skills and knowledge they need to excel in their roles and prepare for future leadership positions. You will play an important role in attracting and retaining talent and fostering long-term engagement. This role requires strong communication and project management skills, as you will work closely with cross-functional teams and stakeholders to drive initiatives that align with our business objectives.   Responsibilities to include: L&D Implement a learning management system for companywide training and ensure accurate and timely reporting of key metrics Configure and maintain the LMS platform to support various learning styles and content formats Partner with Sr. Director of L&D to serve as a subject matter expert for Frida’s people management platform Manage key L&D events including organization or internal speakers, relevant vendors and event logistics to ensure a seamless employee experience Onboarding & People Experience Support talent acquisition efforts by creating outstanding experiences for candidates and internal partners Partner with HR Generalist to facilitate the new hire onboarding process Assist with the execution of People Experience programs that are centered around retention, growth, and development Act as an advocate for enhancements within the onboarding process, constantly seeking ways to improve and make it better Support systems, reporting, and processes related to workplace engagement, performance management process, and high-potential development programs Employer Branding & Marketing Partner alongside the marketing team to manage the Frida company page on LinkedIn Work alongside the E-commerce manager to continuously update the Frida careers page, ensuring a hub of important information for prospective employees  Manage recruiting and rating outlets including Glassdoor, Indeed, etc., and oversee the ongoing review process Make annual recommendations for which employer branding initiatives Frida should participate in What You Will Need Bachelor's degree in Human Resources, Organizational Development, or a related field Minimum of 2+ years experience in learning and development, preferably in a fast-paced environment and 5+ years of work experience Proven experience designing and delivering a variety of performance management programs and development tools and the ability to provide reports and data to stakeholders Experience as a SME of a LMS, or other related people systems Strong knowledge of Microsoft Office, including Word, Excel, and PowerPoint Excellent written and verbal communication skills Experience delivering messages that are engaging and use creative communication tactics and media Ability to maintain confidential information; responsive to the needs of internal and external constituencies, establishing effective working relationships and responding with a sense of urgency to specific audiences; customer focused Ability to build relationships and collaborate with cross-functional teams Strong project management and organizational skills Proficiency in people management systems and other training software Who You Will Work With Frida is an organization that values collaboration and community. As the Talent Program Manager, you will work closely with all teams across the organization.  Our Ways of Working Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays. Why You Will Love Working at Frida Robust health benefits including: Comprehensive medical, vision, and dental plans Employer paid life insurance Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability  FSA & HSA 401k matching up to 4% with immediate vesting. Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater. Flexible paid pregnancy and parental leave. Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services. Dog friendly office - feel free to bring your best buddy with you to work!  Learning & development opportunities for professional and personal growth Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children. Exclusive employee product discounts. EEO Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Privacy Policy By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy: https://frida.com/pages/fridababy-job-applicant-privacy-policy Agency and Third-Party Submissions Please note this is a direct search led by Frida. Applications from agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Fraud Disclaimer Fridababy LLC will never request personal information (i.e. Social Security number, bank account, or payment of any kind) during the application or recruitment process. Fridababy LLC will only contact you through verified methods, not unofficial platforms such as WhatsApp, Telegram, or personal email accounts. All legitimate communication will come from an official @frida.com or @fridababy.com email address or through our verified recruiting partners. If you receive any suspicious outreach claiming to represent Fridababy LLC, please report it to frida.hr@frida.com or cyber@frida.com. Your safety and privacy is our priority.