Business Continuity Specialist - 6 months

Job Title: Strategic Implementation and Process Optimization Manager Location: San Francisco, CA Employment Type: Contract About Us:  DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success. Job Purpose: As a Strategic Implementation and Process Optimization Manager, you will lead and manage complex, cross-functional projects that bridge upstream teams and operations. You will ensure that launched solutions are innovative, scalable, and customer-centric, acting as a domain expert and accountability driver to influence solution development and operational excellence. Requirements Key Responsibilities Lead high-performing, cross-functional teams across operations and shared services, managing multiple concurrent projects and programs. Develop detailed, flexible end-to-end implementation plans and drive execution through launch and post-launch monitoring. Collaborate with leadership to maintain strategic alignment, provide project updates, and manage stakeholder expectations. Gather and define operational business requirements, write clear documentation, and work with product and engineering teams to integrate these needs into product requirements. Become a subject matter expert in the fraud and safety domain, designing robust and streamlined agent investigation workflows leveraging internal tools. Own comprehensive user acceptance testing (UAT) to validate solutions prior to production deployment. Partner with product and workforce planning teams to dynamically forecast operational needs and optimize resource allocation. Ensure solutions undergo rigorous testing, designing experiments, pilots, and feedback loops to maximize learning before scaling. Collaborate with training teams to develop effective agent training materials that enhance knowledge retention. Define key performance indicators (KPIs) with analytics partners and build dashboards to monitor solution performance during and after launch. Establish quality metrics and work with quality assurance teams to analyze root causes and prevent decision-making errors. Conduct hypothesis-driven data analyses to address operational issues and improve outcomes. Lead continuous improvement efforts by owning key metrics and implementing post-launch enhancements. Identify inefficiencies and innovation opportunities from operational and market perspectives to improve customer experience and cost-effectiveness. Advocate for and embed Lean and Agile methodologies through training, coaching, and leading continuous improvement projects. Drive performance analysis and data-driven decision making to foster a culture of continuous improvement. Required Skills & Experience Bachelor’s or Master’s degree in Engineering, Science, Operations, or related fields (Engineering preferred). 8+ years of experience in project/program management, continuous improvement, technical program management, management consulting, or product management. Strong problem-solving skills with expertise in managing ambiguity and critical thinking. Proven track record of driving process improvements, optimizing workflows, and reducing bottlenecks in operations. Expertise in process mapping, process design, and implementation within operational organizations. Excellent strategic thinking, analytical skills, and business judgment; able to navigate sensitive issues effectively. Ability to manage multiple projects simultaneously in a fast-paced, evolving environment. Demonstrated leadership and organizational skills to motivate teams and influence stakeholders. Experience collaborating effectively across technical, product, engineering, and PMO teams. Project management and Lean/Six Sigma certifications are a plus. Skilled in building trusted relationships and influencing at all organizational levels. Exceptional verbal and written communication skills, especially with senior leadership. Highly organized, resourceful, and detail-oriented, capable of multitasking and following through despite ambiguity.

We are seeking a self-motivated, process-driven Shop Manager to oversee daily operations in our shop, ensuring efficiency, safety, and productivity. Responsibilities: * Manage and maintain small engines, tools, fleet vehicles, and small equipment (generators, power washers, skid steers, forklifts, etc.) * Oversee day-to-day shop operations, personnel, and workflow * Track and schedule repairs, maintenance, and inspections * Supervise shop technicians and leads, providing direction and support * Maintain shop organization, safety, and inventory levels * Coordinate with the field team and management on equipment needs * Ensure proper upkeep of tools, equipment, and facilities * Manage vendor relationships and repairs * Address and resolve service-related issues quickly and effectively Qualifications: * Previous experience with small engines and/or fleet vehicle maintenance. * Experience with basic vehicle maintenance – oil changes, brake replacement, fluid monitoring, hose and belt maintenance, etc. * Strong organizational, leadership, and problem-solving skills * Ability to work independently and manage time efficiently * Reliable, proactive, and motivated to take initiative Requirements: * Process-oriented approach with a focus on operational efficiency * Technical knowledge of shop tools, equipment, and maintenance practices * Open to feedback and committed to continuous improvement What We Offer: * Competitive pay * Supportive team environment * Opportunities to grow with a stable, established company This role will include 30, 60 and 90-day performance reviews Email: vamshika@orcconcretesolutions.com

Make an Impact: Join VIA to Protect Communities and Build a Better Future At VIA, we do more than develop technology. We empower cleaner, safer, and more equitable communities.  Our customers grapple with a critical dilemma: they possess invaluable data that, if shared, can enable a greater collective good. In the wrong hands, however, this same data can have disastrous consequences.  This is where you come in. As a Client Delivery Lead, you will be pivotal in deploying leading-edge AI and intelligent agents to enable our customers to securely share critical data. Backed by 19 issued patents, VIA’s Web3, quantum-resistant, passwordless technology sets a new standard for secure collaboration. With investors including Bosch Ventures, BMW i Ventures, and MassMutual Ventures, VIA has grown 10x in the past 2 years. We are trusted partners to the U.S. Department of Defense and Fortune 100 companies worldwide, addressing their most formidable data and identity protection challenges. Our commitment to excellence is reflected in our 100% customer retention rate. Our clients consistently rank us as their most valued, reliable, and trusted software partner – a testament to the tangible impact we deliver. As a Client Delivery Lead, you will be instrumental in extending VIA’s track record of success. You will orchestrate the seamless integration and adoption of VIA’s digital solutions into our customers' complex workflows, adeptly bridging customer needs with product insights. You bring extensive experience in stakeholder management to help clients coordinate and collaborate with their customers, suppliers, and partners and make an impact on their communities. Requirements In this role, you will: Be a thought partner to C-level executives and senior stakeholders, both internally and externally: Collaborate with VIA’s client delivery team to provide exceptional support to all our valued customers Lead with curiosity, using a consultative approach to understand customer needs and define solutions Coordinate across customers and internal technical teams to draft workflows and ensure the appropriate sequencing of milestones and tradeoffs Anticipate future customer needs and provide strategic guidance on requirements for long term adoption Champion VIA’s solutions and lead long-term product success: Understand market and technology advancements and communicate VIA’s unique  advantages throughout VIA’s customer engagements Identify future avenues for product expansion with current customers and collaborate with the sales and technical teams to support those opportunities  Ensure that VIA exceeds expectations across timelines, client communication, and quality of work standards  Propagate customer feedback across relevant VIA technical teams and help ideate future solutions Be a creative problem solver and model for excellence: Lead the continuous improvement of processes (e.g., delivery planning, solution expansion, and roadmapping) Serve as the go-to person for follow-up actions with customers, such as outlining  deliverables, prioritizing initiatives, and running and coordinating meetings  Identify future opportunities for team productivity and customer service improvements Challenge the assumptions of internal teams to expedite and simplify solutions for customers What you will bring to this role: Three+ years of experience in a customer facing role in technology consulting or other related fields preferred  Ability to liaise with multiple senior stakeholders across both technical and commercial business functions A consistent track record of excellent client service and ‘on time’ delivery managing projects with multiple processes and deliverables Ability to work in a fast-paced environment where innovation is continuous Capacity to travel up to 25% to customer meetings as required Flexibility to work across different time zones to foster relationships with international customers Eligibility to obtain a U.S. Security Clearance (SECRET Level) What does it take to be a successful VIAneer? Let’s break it down, our VIAneers are: Self-motivated and passionate about leaving everything you touch better than how you found it  A firm believer that people should love what they do, and as a result, are eager to build a culture that enables people to do their best work.  A creative problem solver who respectfully challenges the status quo in the pursuit of excellence A person who leads discussions with curiosity and values diverse perspectives  Eager to explore new ideas, understand the power of feedback, and constantly seek opportunities to grow and develop your skills  A strong team player who thrives in collaborative environments and celebrates the success of others Benefits What can VIA do for you? VIA offers competitive rewards, top-tier benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks: A fully funded, top-tier health benefits plan, fully covered from day one, including vision and dental coverage for your whole family 20 vacation days annually, Summer Fridays, and an extended holiday period in December Paid parental leave, supporting new parents and families A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to two well-located offices (and more to come!) designed for collaboration and stocked with everything you could need Opportunities to work from eligible locations for up to 2 months per year Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs Transit benefits to support commuting costs In-person events to foster team bonding and collaboration across different teams Read more about our perks and benefits here. Our commitment to Diversity and Inclusion: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are a family-owned clothing company based in San Rafael in search of an office administrator/ receptionist. This is an ideal opportunity for a polished, articulate, and enthusiastic candidate who enjoys providing excellent customer service in a fast-paced office. We are looking for an engaging individual to act as the face and voice of the company as they greet outside contacts, respond to inquiries (both internal and external), and provide the highest level of customer service to both external guests and internal team members. As a candidate, you should have a professional demeanor and excellent interpersonal skills that will ensure your success in this highly visible role. You’d exhibit a diplomatic savvy and EQ skill set to interact with entrepreneurs, high-profile guests, investors, and vendors alike. Further, you’ll need the ability to prioritize and multi-task while paying close attention to detail. Key Responsibilities: • General administrative duties include but are not limited to mail and package management, meeting rooms, ordering office supplies, facilities, IT and general upkeep. • Order entry and related customer service. • Report regular operational updates. • Manage site emergency action plans, continuously reviewing and revising to ensure effectiveness; respond to emergency situations on-site (when needed) • Good project management skills and the ability to handle tight deadlines and work on simultaneous projects with little direction. • Ability to be on-site 5 days a week • Assist with the accounting team as needed Desired Skills and Experience: • 3 years in office administrative or customer service-oriented operational role • Excellent organizational skills with the ability to calmly juggle competing priorities and manage workflow • Strong interpersonal skills, demonstrated ability to interface with guests, other administrative assistants, and team members of all levels • Ability to motivate and lead self and others to deliver results in a collaborative environment • Strong teamwork and project-related skills, ensuring open communication channels across multiple functions and departments • A high degree of professionalism and ability to maintain confidentiality • Impeccable attention to detail

As a Senior Consultant – Energy & Infrastructure, you will be a part of a growing team working in a fast-paced environment to help clients solve complex issues and deliver exceptional results. You are a self-driven management consultant who excels at guiding organizations to accomplish their strategic objectives through execution excellence. You have the proven ability to execute transformation programs of moderate complexity, structure to solve ambiguous problems, and build long term relationships with clients. Our consultants thrive when they can roll up their sleeves and dig in to understand our client’s vision and objectives, develop a roadmap, and follow through on the execution to achieve a desired outcome.  This role will primarily work with our energy and infrastructure clients across a portfolio of major generation, transmission, and distribution capital projects. The Senior Consultant – Energy & Infrastructure should have the ability to assume the responsibilities of project management for projects of moderate complexity while at the same time being a part of and leading a team.    Responsibilities include:  Gains a deep understanding of the business, industry, and relevant problems to deliver solutions.  Sets strategies related to project pre-execution and execution activities.  Develops and implements governance & operating models.  Implements risk management frameworks and mitigation plans.  Designs and implements effective cost & schedule management strategies.  Supports the creation and execution of effective sourcing strategies.  Plan and direct work activities for self and project team members, including stakeholder management, budget tracking, and vendor management.  Conducts RFP analysis and contract management.  Maintains a pulse on major market and regulatory trends.  Proficient at diagnosing client problems and proposing solutions.   Identify and define KPIs, scorecard reporting & dashboards to achieve a target ROI.  Accountable for driving and facilitating the expansion of client accounts.  Proactively cultivate and expand your professional network.      Qualifications:   5+ years of project/program management experience with proven success managing large transformations using various methodologies (Agile, Waterfall, CI/CD, etc.).  3+ years of internal or external consulting experience required.  3+ years of energy industry experience  3+ years of experience working on process improvement projects; Lean Six Sigma certification preferred.  Experience leading project team members, managing the client relationship, collaborating with peers, identifying project needs, driving resolution, and holding team members accountable for results.  Strong analytical and quantitative problem-solving skills.  Ability to communicate complex ideas effectively to executives (verbal and written).  Proven ability to work both independently and in a collaborative team environment.  Comfort handling ambiguity and managing multiple assignments.  Successfully contributes to business development activities by assessing the needs of clients and designing innovative solutions to meet those needs.   Track record of successfully fostering client account growth and development.  Proven skills in the identification of client challenges and proposing solutions.  Demonstrated ability to expand professional networks through relationship building and engagement.  Bachelor's Degree or equivalent work experience required. Advanced degree preferred (not required).  #LI-CW1 Benefits The estimated salary range for this role is $110,000-$150,000 annually. This is based on a wide array of factors unique to each candidate, including but not limited to skillset and years and depth of experience. This may differ from location to location. Bonuses and other incentives are awarded at the Company’s discretion and are based upon individual contributions and overall company performance. Pioneer is proud to offer a comprehensive benefits package that includes meaningful time off and paid holidays, parental leave, 401(k) including employer match, tuition reimbursement, and a broad range of health and welfare benefits including medical, dental, vision, life, long and short-term disability, etc. 

Kent Services is looking for a Business Development Professional (Real Estate-Property Management) Company Overview: Kent services is a family-owned security, technology and building services firm with a renowned history of delivering unparalleled services through our close to 2,000 employees. We offer an array of services: Security guard, video surveillance/access control and alarm systems technology and hospitality services in residential and commercial buildings. Requirements: We are looking for a driven and results oriented sales professional to join our sales team in New York. The business professional is responsible for generating leads, setting meetings and securing new clients across commercial, residential buildings industry. A sales professional with experience in real estate, property management or a related industry. Identify and target potential new clients, including: property managers, building owners and developers. Develop long-term relationships with key decision-maker to ensure client satisfaction and retention. The position is a hybrid position. Qualifications: Proven ability to develop and close sales opportunities. Strong negotiation and presentation skills. Self-motivated individual with exceptional organizational skills Compensation & commission; Competitive base salary (100,000/year) and commissions (Year 1: 3 %; Year 2: 2%; Year 3: 1%) Benefits: Health Insurance 401(k) with company match. Paid time off SEND your resume to gcuadros@kentservices.com OR TEXT the Talent Manager: Guillermo at 917-318 9228 (Reference:Sales Manager-Business Development) Address: 150 West 28th Street Suite: 1103 New York-NY 10001