Disaster Sheltering/Housing Field Coordinator

Title: Residential Coordinator PT (Sat-Sun, 8am-4pm) (shift times cannot be changed) Level: Coordinator Department: Artemis House Region 1 Reports to: Assistant Director of Operations FLSA Status: Non- Exempt Pay Rate: $20.00 Per Hour Location: Northern, VA About Us Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)  About the Role: The Residential Coordinator provides essential 24-hour awake coverage and supervision of the domestic violence shelter. The Residential Coordinator is the lead person on shift acting as the first point of contact for client needs and support. This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter. The residential coordinator will ensure the safety of shelter residents and the property of Shelter House. Requirements How you will contribute: Ensure the safe functioning of the shelter and maintain a safe environment for clients. Monitor all calls and inquiries while maintaining confidentiality at all times. Answer crisis calls from the Fairfax County Domestic Violence Hotline and complete safety plans and needs assessments Update the daily log by documenting all interactions with clients and any other significant events in the shelter Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress Accompany clients to court and various other appointments to support client goals Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice Evaluate and provide for basic needs of shelter clients while on shift. Distribute household items, toiletries and other items to clients as needed. Maintain the dignity and confidentiality of all clients during service delivery Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies and safety management Conduct assessments and intakes for clients in imminent danger seeking a safe haven. Assist with administration of medication delivery and security Participate in staff meetings and staff trainings as directed by supervisor Ensure compliance with all agency policies and best practices Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, Etc.) Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment Other Duties as assigned Required: A high school diploma or GED 2+ years of experience in human services Ability to build strong working relationships with clients and team members Strong verbal and written communication skills Willingness to work evenings and weekends when needed Preferred: A bachelor’s in human services/ related field Experience working in programs serving victims of domestic violence Experience working in a residential environment Current CPR/ First aid certification Physical Requirements: Annual TB Test is required Ability to sit or stand for long periods Ability to lift items weighing 10-20 pounds Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

The Housing Retention Specialist for the New Beginnings’ Encampment Resolution Project will engage, assess and assist eligible clients as referred by our Encampment Resolution Project, by partnering with clients to build skills and access resources and support systems necessary to maintain their housing. The Housing Retention Specialist will meet with clients to provide supportive services and to promote housing retention, community integration, life skills, and improved health and wellness. The Encampment Resolution Project will work to resolve 21 vehicle encampments county-wide. The Housing Retention Specialists will report to the Encampment Resolution Project Coordinator and the Vehicle Encampment Resolution Program Manager. The goal of the project is to house 150-300 individuals residing in these encampments. We are hiring two Housing Retention Specialists - one based out of our Santa Maria office and one located in our Lompoc office. The Housing Retention Specialists will be in the field at least 75% of the time. Position Duties: • Facilitate the connection and enrollment of clients into eligible and applicable programs and resources; • Support clients, collaboratively working with their landlords, neighbors, and existing case management services as needed in order for the client to thrive within their housing; • Assist clients in relocating to more appropriate housing if needed; • Strive to recognize the best in each client and to support the meaningful change they seek through building relationships and utilizing motivational interviewing techniques and strength based case management techniques; • Provide client engagement by welcoming the client to their new community, addressing basic needs, establishing trust and assisting the client with understanding the services that are available to them; • Meet with clients on a regularly scheduled basis and document growth and strength in progress notes and in Fulcrum and HMIS; • Provide home and field based services as appropriate and transport clients as needed to essential appointments that support their well-being; • Assist client with navigating and abiding by their lease obligations; • Support clients with learning and practicing fiscal responsibilities; • Assist client with their physical and mental health needs by providing support and linkage to appropriate services and/or our internal multi-disciplinary team; and • Participate in client review meetings and provide input to community partners as appropriate. Expected Competencies: • Bachelor’s Degree or higher in Human Services or related field preferred; and a minimum 1 year case management experience or related professional licensure or certification i.e.; LCSW, MFT, CADAC, LVN, LPT, etc.; • Knowledge of HMIS and Housing First model preferred but not required; • Experience with homeless, vulnerable and/or diverse population and the knowledge surrounding poverty and social factors involved; • Ability to understand the needs of formerly homeless people with disabilities and to develop collaborative goals towards greater self-sufficiency and independence in the greater community; • Respond to all persons in a calm, supportive and professional manner; • Knowledgeable of the dynamics of chemical dependency, mental disorders and the effects of homelessness; • Excellent verbal and written skills; and • Working knowledge of Microsoft Suite, computer literacy and willingness to learn other applications. • Must have own working transportation with liability insurance to conduct job-related travel; • Must successfully complete a background check and meet insurance carrier’s requirements for approval to drive; • Must satisfactorily pass the company’s background, DMV and reference check • Bi-lingual a plus but not required. Work hours are Monday - Friday, 9-5 although there will be some nighttime and weekend hours on occasion to attend community events and/or to manage any off-hour client crises that may arise. Starting salary range is $25.00 - $28.00 per hour (DOE) with medical and dental benefits provided, 403b participation and match, as well as generous paid time off. Position begins asap. This is not a remote position. Send resume, cover letter and a list of three professional references to hr@sbnbcc.org. If we feel you are a good match for the position, you will be contacted to schedule an interview. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, sexual orientation, political affiliation or beliefs, sex, age, physical handicap, medical condition, marital status or pregnancy (as those terms are defined by the California Fair Employment and Housing Act -- Government Code Section 12900-12996), except where such discrimination is based on a bona fide occupational qualification.

Title: Residential Coordinator (Sat-Sun, 8am-4pm) (shift cannot be changed) Level: Coordinator Department: Fair Ridge Family Shelter  Reports to: Assistant Director of Operations  Pay Rate: $20/hr  Location: Fairfax, VA   FLSA Status: Non-Exempt  About Us:  Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)      About the Role:   The Residential Coordinator provides essential 24-hour awake coverage and supervision of a large Fairfax County emergency shelter for households with minor children. This facility is a 85-unit hotel and provides a total of 344 beds.   The Residential Coordinator acts as the first point of contact for client needs and support.  This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter.  The residential coordinator will ensure the safety of shelter residents and the property of Shelter House.     How you will contribute:    Ensure the safe functioning of the shelter and maintain a safe environment for clients.  Monitor visitor check-in and front desk calls and inquiries  Perform rounds and monitor the outside and inside of the building grounds   Update the daily log by documenting all interactions with clients and any other significant events in the shelter  Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress  Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day  Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice  Evaluate and provide for basic needs of shelter clients while on shift.  Distribute household items, toiletries and other items to clients as needed.   Perform residential cleaning, including light touch-ups and washing shelter linens  Organize and restock household supplies, toiletries, linens, towels, and donations  Perform weekly unit inspections (Was this an expectation with the need to conduct them twice a week?)  Maintain the dignity and confidentiality of all clients during service delivery  Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies, and safety management  Conduct assessments and intakes for One-Night- Only families seeking shelter after hours.   Accept donations and support volunteer programs and events in the shelter  Participate in staff meetings and staff training as directed   Ensure compliance with all agency policies and best practices   Proficiently utilize Google Suites applications (email, calendar, drive, docs, etc) as a part of day-to-day work requirements  Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, etc)  Proficiently utilize Microsoft products as a part of day-to-day work requirements.  Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment  Perform other duties deemed necessary to support the program and agency  Requirements Required:   A high school diploma or GED  2+ years of experience in human services field i.e., mental health, substance abuse, homeless and domestic violence  Ability to build strong working relationships with clients and team members  Strong verbal and written communication skills  Willingness to work evenings and weekends when needed    Preferred:   A bachelor’s in human services/ related field  1 year of experience in customer service  Experience working in programs serving homeless families  Experience working in a residential environment   Current CPR/ First aid certification     Physical Requirements:   Annual TB Test is required   Ability to sit or stand for long periods  Ability to lift items weighing 10-20 pounds  Benefits Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

Case Manager – Supportive Services for Veteran Families Program (SSVF), North County, New Beginnings. 40 hours per week/full-time, non-exempt Case Manager position. Program provides eviction prevention and rapid rehousing case management for veterans and their families in North County who are struggling with housing instability. Mental health background/intern registration, post-doc, or licensure preferred but not required. Bi-lingual is helpful but not required. Veteran status or previous experience working with veterans is a huge plus. Responsibilities and tasks include a wide range of case management activities working with the adult veteran homeless population, including: • Case management tasks helping veterans and their families secure housing and look for available housing/rental units; • Coordinating housing with landlords; connecting the veterans with community resources and government and health benefits; developing case plans with clients in order to help them stabilize and resume healthy functioning; • Resume preparation, job coaching and connection to employment opportunities; • Mental health triage; • Connection to resources; • Collection of data and shared responsibility for tracking outcomes and program performance measures; • Community advocacy and participation in collaborative task force activities; • Presenting and providing information to community members and organizations about the program; and • Coordinating with inter-agency programs and activities. In addition, this position will serve as the SSVF representative at North County Veterans Treatment Court and at the Coordinated Entry System Case Conferencing Meetings. This is not a clinical position but some clinical hours may be gained towards licensure and weekly supervision is provided. Qualifications and Requirements for this Position: • The ideal candidate has experience providing case management activities to veterans and/or the homeless population, and embraces a Housing First approach to helping homeless veteran individuals and families stabilize and return to permanent and traditional housing. • Requires that the case manager be an empathic and compassionate listener with solid boundaries. • Must have a demonstrated ability to multi-task, work independently, coordinate community-wide activities, collaborate with partner agencies, and prioritize tasks. • Experience with HMIS preferred and/or a solid demonstrated ability to use complex software and Microsoft Excel for data entry, collection and reporting. • Requires initiative, resourcefulness, and the ability to be self-directed and work autonomously. • Share on-call responsibilities. • Must have own working transportation with liability insurance to conduct job-related travel. • Must satisfactorily pass the company’s background, DMV and reference check. • Must meet insurance carrier’s requirements for approval to drive. • Bi-lingual a plus but not required. Work hours are Monday - Friday, 9-5 although there will be some nighttime and weekend hours on occasion to attend community events and/or to manage any off-hour client crises that may arise. Starting salary range is $26.00 - $28.00 per hour (DOE) with medical, dental and vision benefits provided, 403b participation and match, as well as generous paid time off. Position begins asap. This is not a remote position. Send resume, cover letter and a list of three professional references to hr@sbnbcc.org. If we feel you are a good match for the position, you will be contacted to schedule an interview. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, sexual orientation, political affiliation or beliefs, sex, age, physical handicap, medical condition, marital status or pregnancy (as those terms are defined by the California Fair Employment and Housing Act -- Government Code Section 12900-12996), except where such discrimination is based on a bona fide occupational qualification.

Title: Residential Coordinator (Sat-Sun, 4pm-12am) (shift cannot be changed) Level: Coordinator Department: Fair Ridge Family Shelter Reports to: Assistant Director of Operations  Pay Rate: $20/hr  Location: Fairfax, VA   FLSA Status: Non-Exempt  About Us:  Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)      About the Role:   The Residential Coordinator provides essential 24-hour awake coverage and supervision of a large Fairfax County emergency shelter for households with minor children. This facility is a 85-unit hotel and provides a total of 344 beds.   The Residential Coordinator acts as the first point of contact for client needs and support.  This position is responsible for crisis intervention, facilities management, ensuring the safe and efficient operation of the front desk and maintaining a positive living environment within the shelter.  The residential coordinator will ensure the safety of shelter residents and the property of Shelter House.     How you will contribute:    Ensure the safe functioning of the shelter and maintain a safe environment for clients.  Monitor visitor check-in and front desk calls and inquiries  Perform rounds and monitor the outside and inside of the building grounds   Update the daily log by documenting all interactions with clients and any other significant events in the shelter  Work closely with case managers to support and reinforce the client’s service plan and maintain ongoing communication regarding client progress  Complete efficient shift exchange with incoming/ outgoing staff and report on the day’s activities in order to maintain consistency throughout the day  Ensure all documentation pertaining to the Shelter House log is completed and in compliance with agency best practice  Evaluate and provide for basic needs of shelter clients while on shift.  Distribute household items, toiletries and other items to clients as needed.   Perform residential cleaning, including light touch-ups and washing shelter linens  Organize and restock household supplies, toiletries, linens, towels, and donations  Perform weekly unit inspections (Was this an expectation with the need to conduct them twice a week?)  Maintain the dignity and confidentiality of all clients during service delivery  Maintain current knowledge and ability to administer emergency procedures to include building evacuation, health emergencies, and safety management  Conduct assessments and intakes for One-Night- Only families seeking shelter after hours.   Accept donations and support volunteer programs and events in the shelter  Participate in staff meetings and staff training as directed   Ensure compliance with all agency policies and best practices   Proficiently utilize Google Suites applications (email, calendar, drive, docs, etc) as a part of day-to-day work requirements  Serve as emergency personnel and must report to work as scheduled regardless of circumstances (inclement weather, highway congestion, etc)  Proficiently utilize Microsoft products as a part of day-to-day work requirements.  Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect and Empowerment  Perform other duties deemed necessary to support the program and agency  Requirements Required:   A high school diploma or GED  2+ years of experience in human services field i.e., mental health, substance abuse, homeless and domestic violence  Ability to build strong working relationships with clients and team members  Strong verbal and written communication skills  Willingness to work evenings and weekends when needed    Preferred:   A bachelor’s in human services/ related field  1 year of experience in customer service  Experience working in programs serving homeless families  Experience working in a residential environment   Current CPR/ First aid certification     Physical Requirements:   Annual TB Test is required   Ability to sit or stand for long periods  Ability to lift items weighing 10-20 pounds  Benefits Equal Employment Opportunity: Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department. Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.

New Beginnings is seeking a highly motivated, self-starter to join our Vehicle Encampment Resolution Project team as an Outreach Case Manager to provide services to individuals experiencing homelessness in Santa Barbara County. The Encampment Resolution Project will work to resolve 21 vehicle encampments county-wide. The Outreach Case Managers will outreach and case management to unsheltered homeless individuals living in identified vehicle encampments countywide. Utilizing New Beginning’s integrated approach for Street Based Outreach, the Outreach Case Managers provide outreach/engagement and case management services to quickly assess client needs, provide immediate interventions, and consistently connect clients to appropriate services. Outreach Case Managers perform screening assessments, make appropriate referrals, connect clients to social services, and manage substantial documentation requirements. The successful candidates will have the ability to represent New Beginnings in a diplomatic and professional manner with partners, funders, law enforcement and other agencies and government city/county entities. The Outreach Case Managers will participate in a cross agency multidisciplinary approach to engage the hardest to serve homeless in an effort to connect them to services.  We are hiring one Outreach Case Manager dedicated to North Santa Barbara County, based out of our Lompoc and Santa Maria offices. The selected candidate may need to travel between different sites within Santa Barbara County. The operational area may include: Santa Barbara, Carpinteria, Goleta, Isla Vista, Lompoc, and Santa Maria. Responsibilities: • The Outreach Case Manager will be in the field with the team at least 75% of the time; • Understanding of the issues faced by homeless individuals and other marginalized populations in crisis; • Conducting assessments for clients in the field to identify and connect them to proper interventions and services; • Providing street-based case management services to clients in the community with the goal of linking them to long-term supportive services. This includes: o Assistance with benefits establishment o Assistance with obtaining personal identification documents o Provide linkages to ongoing services including but not limited to: healthcare, substance abuse, mental health, legal, education, employment, entitlement benefits or housing waitlist. • Providing transportation and accompanying clients when necessary to access, medical care, obtain shelter and attend appointments to provide support, advocacy, and assistance; • Collaborating with community providers to ensure a smooth transition from street living to housing and access to all necessary services; • Actively listens to participants and engages in appropriate problem-solving strategies through trauma-informed conversations; • Ensure all documentation is completed and managed according to policies and procedures; • Provide emergency service referrals (crisis housing, drop-in centers, domestic violence, human trafficking, sexual assault, mental health extreme weather); • Ensure compliance with all documentation; • Attend staff meetings, case conferences, training workshops and community meetings as needed. • Participates in audit preparations assisting with data retrieval. • Work independently, organize and prioritize work, and meet critical deadlines • Handle multiple tasks with competing priorities • Be open to change and new information, and adapt behavior and work methods in response to new information, changing conditions, and unexpected obstacles. • Exercise appropriate judgment in answering questions and releasing information; analyzing and projecting consequences of decisions and/or recommendations • Develops, implements, and revises individual case plans and consistently monitors • Maintains a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature Position Qualifications: • Excellent communication and interpersonal skills; proven ability to collaborate with community partners • Ability to maintain a high level of ethical conduct regarding confidentiality, dual-relationships, and professional relationships • Ability to work independently and as part of a multidisciplinary team • Availability to work evenings as needed • Experience working with dual diagnosed clients highly desirable • Bi-lingual Spanish language capabilities a plus Qualifications and Requirements for this Position: • Driver's License: A valid driver's license is required at the time of applications. A valid California Class C Driver's License is required at the time of appointment. • Knowledge of: Basic English grammar and usage; characteristics of human behavior; and safe driving practices. • Ability to: Observe clients, recognize behavior changes, and take effective action; respond supportively, empathetically, and professionally to persons with severe and persistent mental illness; make appropriate decisions within limits of authority; learn basics of behavioral health treatment systems and common signs/symptoms of acute mental illness; learn various community-based services; understand and follow oral and written instructions; interact with a wide range of people; prepare narrative reports and forms; work irregular hours and weekends; read a map; safely drive a vehicle; work independently; use a computer; and learn software programs. • Experience in a social services setting with working knowledge of case management systems and planning techniques; • Knowledge of housing resources, subsidy programs, entitlements, and related services for homeless persons; • Experience working with homeless individuals and families is strongly preferred; • Expertise in Microsoft Word and Excel and using email. • Must have own working transportation with liability insurance to conduct job-related travel; • Must successfully complete a background check and meet insurance carrier’s requirements for approval to drive; • Must satisfactorily pass the company’s background, DMV and reference check Additional Information: Work hours are Monday - Friday, 9-5 although there will be some night time and weekend hours on occasion to attend community events, conduct early morning or late night collaborative outreach efforts, or attend to emergent client and administrative needs. Full Time, Hourly Non-Exempt 40 hours per week. Starting salary is $25 - $28 per hour with medical and dental benefits provided, 403b contribution and matching, as well as generous paid time off. Position begins immediately. This is not a remote position. Submit resume, cover letter and a list of 3 professional references to hr@sbnbcc.org. If we feel you are a good match for the position, you will be contacted to schedule an interview. All qualified applicants will receive consideration for employment without regard to race; color; ancestry; national origin; religion/creed; sex/sexual orientation; gender; gender identity/expression, transition; political affiliation or beliefs; disability, medical condition, generic information, marital status; military/veteran status; pregnancy and conditions related thereto.; or any other characteristic protected by law (as defined by the California Fair Employment and Housing Act -- Government Code Section 12900-12996), except where such discrimination is based on a bona fide occupational qualification