Inside Sales (Columbia Maryland)

Looking for a fun and meaningful part-time gig in Baltimore, MD? Check out this opportunity at the Renaissance Institute on North Charles Street at Notre Dame Maryland University! Program Coordinator Part Time 24 hours per week/ $18.00-$25.00 per hour T/W/TH Summers off Manage online registration system, train members and instructors in classroom technology usage, technology support and troubleshooting schedule classrooms and event venues, support committee activities. You need experience as an administrative coordinator or technology support assistant. Familiarity with higher education and working with older adults is a plus. See full job description and apply at ndm.edu/careers.

This position will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting our clients across multiple locations and many different industries. The Level 1 Technology Support Specialist will be responsible for the administration and internal support of the Clients’ PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations. DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. ·        Honest, self-motivated, professional, team player and the ability to work with minimal supervision ·        Travel to client offices when needed ·        Exceptional customer service skills, organizational skills with a proven ability to manage multiple priorities ·        Ability to learn new technology quickly ·        Must be able to diagnose problems quickly and correctly with computer systems and introduce a resolution ·        Provides installation, support, and maintenance of workstation, scanner, fax, printers, mobile devices, etc. ·        Answer client calls and create detailed tickets ·        Escalate tickets to the appropriate technician when needed ·        Remote/ On-site troubleshooting of level 1 issues such as desktop hardware failures ·        Will be responsible for taking calls on an On-Call rotation ·        Punctuality is required ·        Provide helpdesk support and resolve problems to the end user's satisfaction ·        Monitor and respond quickly and effectively to requests received through phone calls or email to ticketing system ·        Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority ·        Modify configurations, utilities, software default settings, etc. for the local workstation ·        Utilize and maintain the helpdesk tracking software ·        Document internal procedures ·        Assist with onboarding of new users ·        Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment ·        Install, test, and configure new workstations, peripheral equipment, and software ·        Maintain inventory of all equipment, software, and software licenses ·        Manage PC setup and deployment for new employees using standard hardware, images, and software ·        Assign users and computers to proper groups in Active Directory ·        Perform timely workstation hardware and software upgrades as required   SUPERVISORY RESPONSIBILITIES: None COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: ·        Problem Solving - Identifies and resolves problems in a timely manner ·        Gathers and analyzes information skillfully ·        Develops alternative solutions   Customer Service ·        Manages difficult or emotional customer situations ·        Responds promptly to customer needs ·        Responds to requests for service and assistance ·        Meets commitments   Interpersonal Skills ·        Maintains confidentiality ·        Listens to others without interrupting ·        Keeps emotions under control   Oral Communication ·        Speaks clearly and persuasively in positive or negative situations ·        Listens and gets clarification ·        Responds well to questions   Written Communication ·        Writes clearly and informatively ·        Able to read and interpret written information   Quality Management ·        Looks for ways to improve and promote quality ·        Demonstrates accuracy and thoroughness   Business Acumen ·        Understands business implications of decisions ·        Aligns work with strategic goals   Ethics ·        Treats people with respect ·        Keeps commitments ·        Inspires the trust of others ·        Works with integrity and ethically ·        Upholds organizational values   Organizational Support ·        Follows policies and procedures ·        Completes administrative tasks correctly and on time ·        Supports organization's goals and values   Strategic Thinking ·        Develops strategies to achieve organizational goals ·        Understands organization's strengths & weaknesses   Judgment ·        Displays willingness to make decisions ·        Exhibits sound and accurate judgment ·        Supports and explains reasoning for decisions ·        Includes appropriate people in decision-making process ·        Makes timely decisions   Motivation ·        Sets and achieves challenging goals ·        Demonstrates persistence and overcomes obstacles   Planning/Organizing ·        Prioritizes and plans work activities ·        Uses time efficiently ·        Plans for additional resources ·        Sets goals and objectives ·        Organizes or schedules other people and their tasks   Professionalism ·        Approaches others in a tactful manner ·        Reacts well under pressure ·        Treats others with respect and consideration regardless of their status or position ·        Accepts responsibility for own actions ·        Follows through on commitments   Quality ·        Demonstrates accuracy and thoroughness ·        Looks for ways to improve and promote quality ·        Completes work in timely manner   Attendance/Punctuality ·        Is consistently at work and on time ·        Dependability ·        Follows instructions, responds to management direction ·        Takes responsibility for own actions ·        Keeps commitments ·        Commits to long hours of work when necessary to reach goals ·        Innovation Meets challenges with resourcefulness   QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Microsoft Office software; including Word, Excel, Email and Scheduling software PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally lift and/or move up to 60 pounds. Employee is required to maintain a valid driver’s license with reliable transportation. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Job Type: Full Time Required education: ·        Associate degree in IT, Computer Science or related field   Required experience: ·        1-3 years of relevant technical experience ·        Customer Service: 1 year (preferred) ·        Types at least 40 wpm ·        Proficient MS Office Experience   Preferred certifications: ·        Windows: 1 year ·        Customer Service: 1 year ·        A+ Certification ·        Network+ ·        Microsoft Certified Professional ·        MCSA ·        MCITP

APPLY HERE Join our team of website testers at Little Wheel. We are a gambling technology company researching and building products that put players first. We are hiring Website Testers at all of our offices across North America. Earn at least $1,000 for around 20 hours of testing. You’ll earn a minimum of $25/hour, but faster testers earn more. This is a short-term contract. There are opportunities for ongoing work for high performers. It’s ideally suited to people looking to supplement their income. You will not be gambling with your money, and you do not need any experience. There are no fees or out-of-pocket expenses. You'll complete a short online training program before starting to ensure you have the right skills for the role. We offer a $100 bonus for completing onboarding with us, so you start earning straight away. What's in it for you: Easy money - you will earn at least $1,000 for around 20 hours of testing. Work from home - earn from the comfort of your own home. Flexible schedule - you can choose when you work, day or night. Paid quickly - the testing is split into 4 stages, and you get paid after each. Great support - our research coordinators are available from 6am to 11pm ET. What you need to get started: Be at least 21 years old. Have your own laptop or desktop. What team members say about us: Great side gig for some extra cash. The team is very communicative and will answer any questions/concerns! (Maria, Trustpilot, 2021) Tasks to complete are clearly explained with step by step instructions. There are timelines to complete tasks but you can work on them when convenient for you, usually a few hours each week is all you need. Support is very helpful and responsive. This is an easy and fun way to make some extra money. (Anonymous, Glassdoor, 2025) APPLY NOW

Control Risks is looking for dedicated Junior GSOC Operators to join a strong GSOC program for a global technology company. The Junior Operators will play an essential role in safeguarding our client's onsite assets and employees by providing alarm monitoring capabilities. This position will help cover 24/7/365 on a 4x12 shift schedule. This will require the candidate to work 4 days on of 12 hour shifts, followed by 4 days off. This role will cover the night shift. Monitor various security technologies, including CCTV, access control systems, and alarm systems to detect and respond to potential threats swiftly. Conduct real-time assessments of incidents and coordinate the appropriate response with internal and external stakeholders. Document all incidents thoroughly, including actions taken and the outcome, for future reference and analysis. Support the execution of security protocols and procedures as directed by leadership to maintain a safe environment. Engage in regular training to uphold knowledge of security trends, technologies, and procedures. Collaborate with cross-functional teams to enhance security processes and upgrade incident response strategies. Requirements 0+ years of experience in a GSOC, Security Operations, or similar role working in the technology sector Associates degree or Bachelors degree in History, Political Science, Criminal Justice, or related areas of study preferred. Working knowledge of security systems, incident response protocols, and emergency management. Demonstrated ability to handle high-pressure situations and make sound decisions under stress. Excellent communication skills, both written and verbal, with the ability to present information clearly. Strong analytical skills with the capacity to assess complex situations and manage multiple tasks simultaneously. Proficient in using security technology and software applications related to monitoring and reporting. Capability to work flexible hours, including overnight shifts, weekends, and holidays as needed. The base salary range for this position in California is $68640 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.

As the Manager - Project Management, you will manage and direct the work of a project team. You will be responsible for managing scope, cost, schedule, internal staffing and outside vendors. You will also ensure project team milestones/goals are met and adhere to approved budgets. You will oversee subordinate staff in the day-to-day performance of their job and has authority for personnel actions. Responsibilities: Direct and manage project development from beginning to end. Define project scope, goals and deliverables to support business goals in collaboration with senior management and stakeholders. Develop full-scale project plans and associated communications documents. Communicate project expectations to team members and stakeholders. Liaise with project stakeholders on an on-going basis. Estimate resources and participants needed to achieve project goals. Draft and submit budget proposals, and recommend subsequent budget changes. Determine and assess need for additional staff or consultants and make appropriate staffing adjustments during project cycle. Set and manage project expectations with team members and other stakeholders. Delegate tasks and responsibilities to personnel. Plan and schedule project timelines and milestones using appropriate tools. Track project milestones and deliverables. Develop and deliver progress reports, proposals, requirements documentation, and presentations. Manage changes in project scope, identifies potential concerns, and devise contingency plans. IF YOU HAVE THESE SKILLS, please send your RESUME! HOWEVER if you DO NOT....see below Grants and scholarships are available for individuals who are unemployed or underemployed as well as those who need to update their skills in high demand/high wage occupations to re-enter or advance in the workforce. If you are interested in beginning your Project Management career and certification at NO COST, click on the link below. One of our student advisors will reach out to you shortly! https://yourit.lpages.co/jeffpar/

About Us SBA Home North Carolina - The first production facility in the USA by SBA Group, a furniture manufacturer from EU member in Lithuania, with operations starting in late 2025. Over 250 talented professionals will work here and build their careers. It will be a highly robotic and automated factory with products reaching millions of homes in the US. Today we are seeking for IT support technician to join our team. Key Responsibilities: Provide first and second-level technical support for end users (Windows 10/11). Diagnose and resolve hardware issues (e.g., desktops, laptops, peripherals). Reinstall and configure operating systems (mainly Windows). Install, configure, and maintain software applications. Set up and maintain network and local printers/scanners. Perform routine maintenance of IT equipment and systems. Support users with Microsoft Office, email configuration, and basic networking issues. Maintain inventory of IT assets and perform equipment handovers. Document incidents and solutions in a helpdesk/ticketing system. Assist with onboarding/offboarding of employees (device setup, account creation, etc.). Escalate complex issues to higher-level support if needed. We believe you: Experience in IT support/helpdesk roles . Good understanding of Windows operating systems (Windows 10/11). Experience with PC/laptop reinstallation, imaging, and recovery tools. Experience with Raspberry PI configuration. Solid knowledge of computer hardware and peripherals. Familiarity with printer setup, drivers, and maintenance . Understanding of basic networking (TCP/IP, DHCP, DNS, Wi-Fi). Experience with Microsoft 365 environment (Outlook, Teams, OneDrive). Ability to troubleshoot both software and hardware issues independently. Good problem-solving skills and customer service mindset. Strong communication skills and ability to explain technical issues to non-technical users. Ability to prioritize tasks and work under pressure. Preferred Qualifications: Experience with ticketing/helpdesk system Jira. Basic knowledge of Active Directory . Familiarity with remote support tool Axence. Driver’s license. We offer: Leading compensation plans; Competitive benefit package (Health, Dental, and Vision); Paid holidays, sick days, and PTO; Career advancement opportunities; Safe and supportive work environment; We bring a strong winners' culture with a positive and friendly team that is being guided by three core values: passion to win, leadership in invention and ownership spirit.