IT Technician at High-Growth IT Startup in SF Area (San Francisco, CA)

Our company, a leading provider of payment processing solutions for local businesses, is seeking a motivated and enthusiastic IT Support Specialist to join our growing team. This is an excellent entry-level position for someone with a strong foundation in IT who is eager to learn the ins and outs of the payment processing industry. Pay Range: $18/hr+ (DOE) With opportunities for growth once you prove yourself. Your Role: In this role, you will be the first point of contact for our valued merchants, providing them with top-notch technical support and ensuring their payment systems are running smoothly. Your responsibilities will include: Troubleshooting and resolving a variety of technical issues related to point-of-sale (POS) systems, online payment gateways, and payment terminals. Assisting merchants with hardware and software installation and configuration. Responding to merchant inquiries via phone and email with a professional and courteous demeanor. Documenting, tracking, and managing support tickets to ensure timely resolution. Guiding merchants through solutions for transaction failures, connectivity issues, and other payment-related problems. Escalating complex issues to senior technical staff when necessary. What We're Looking For: A solid understanding of and confidence with computer systems, networks, and various operating systems. Excellent problem-solving and troubleshooting skills. Exceptional phone etiquette and strong communication skills are a must. A valid driver's license and reliable vehicle are required for occasional on-site client visits (gas will be compensated). A patient and professional demeanor with a customer-focused attitude. The ability to work independently and as part of a team. Experience with basic web programming (HTML, CSS, JS) is a plus Why Join Us? This is more than just a job; it's a chance to join a tight-knit team and build a career in the rapidly evolving fintech sector. You will gain invaluable hands-on experience with the latest payment technologies and have the unique opportunity to interact with and support local business owners in our community. We offer: A foot in the door to the payments industry: Learn about payment security, compliance standards like PCI-DSS, and the technologies that power modern commerce. Opportunities for growth: We are committed to the professional development of our team members. A dynamic work environment: You'll never be bored in the fast-paced world of payments. Negotiable on-call schedule with overtime pay On the job training, we are ready to support you through a difficult learning curve Opportunity to help shape design and shape company workflows If you are a motivated individual with a can-do attitude and a desire to learn, we encourage you to apply. Please submit your resume and a brief cover letter outlining your interest in the position.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We are looking for someone with a good blend of business consulting skills and data analytics background. If you are passionate about working on unstructured business problems that can be solved using data, we would like to talk to you. Responsibilities: Work with clients to understand, translate, and prioritize vision and high-level needs into a roadmap. Assess the client value and business relevance of addressing the needs or problems of the industry. Work with the Product Owners and the other Product Managers to gather internal and external business needs and customer and user pain points and prioritize them according to the company’s product strategy. Lead product teams, both onsite and offshore, in designing & developing new products, enhancing existing data products at their core, and designing them to make them scalable to other markets with minimal effort. Participate in discussions with team members to select and apply relevant analytic techniques and create actionable business insights. Ensure alignment of the product with the value levers through effective design and implementation. Requirements 8-12 years of professional work experience with at least 5 years in data & analytics. Experience working with CPG – Retail domain. Experience working with the global team and offshore delivery teams. Bachelor's degree. Ability to engage with executive/VP-level stakeholders from the client’s team to translate business problems into high-level analytics solution approach. Ability to understand the business context by discussing existing data models with senior client leaders and deriving useful business insights. Ability to work cross-functionally to develop innovative solutions using advanced analytics. Prior experience in synthesizing and packaging complex analyses and delivering results to non-technical audiences, including senior leadership teams. Excellent written and verbal communication skills, including developing and delivering a presentation. Familiarity with agile development methodology. Strong project management and team management skills and ability to work with global teams. Skills Required Prior experience in requirements gathering, roadmap/strategy development, and risk management further. Ability to break down a project into business analysis, data science, and engineering tasks. Consistent record of working cross-functionally to develop innovative solutions using advanced analytics. Excellent written and verbal communication skills, including developing and delivering a presentation. Utilizing appropriate quality checks to ensure the results are sound. Benefits Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.

IT Support Technician I Skyline IT Services, based in San Diego, CA, has been delivering a full range of Information Technology solutions to small and mid-sized businesses nationwide since 1999. Our services include IT consulting, managed IT services, helpdesk support, and comprehensive IT assistance. While we are fully staffed, we continue to grow and take pride in our strong company culture—one that prioritizes employee development and promotes a healthy work-life balance. Our firm offers competitive wages plus bonuses, educational incentives, health and dental insurance, PTO, and a very enjoyable, friendly work environment. We are currently looking for an Entry Level IT Support Technician to work from our downtown San Diego office as an addition to our growing IT service team. Ideal candidate will have no less than 1 year of desktop support and a solid foundation and experience troubleshooting and maintaining personal computers. Candidate must be familiar with Microsoft platforms and applications, Apple OS, and have a working knowledge of common PC and network hardware. Candidate needs to be a “people person” and able to communicate with business owners and non-technical users. Candidate must also be detail oriented. Entry Level Technician is responsible for: - Queue management, field and assign incoming service request - Troubleshoot common PC hardware issues - Assist procurement department in creating quotes for equipment - Assemble computers using components and loading software - Work in team environment and be able to take direction - Provide remote help desk support to our clients - Record and track all customer requests and interactions in CRMS - Diagnose and collect relevant data for troubleshooting - Document solutions / maintain documentation Requirements: A+ or Network+ Certification Driver’s license Reliable transportation

Must Have Technical/Functional Skills   Lead Oracle EPM (FCCS, ARCS, DM, ePBCS, EDMCS) solutions through full cycle — requirements and design, development, testing, training, implementation, and support.   Design and deliver Oracle EPM Cloud functional architecture strategy with leading practices throughout all phases of an EPM Cloud Transformation.   Expert in gathering business and functional requirements to set the direction of solution delivery aligned to business goals.   Apply business and functional knowledge and expertise, working in collaboration with the engagement teams, in the implementation of business-aligned Oracle EPM solutions.   Advise implementation team on best practices in planning and building planning applications for business rules, loading data to set up planning scenarios.   Knowledge of EPM Automate; scripting a plus (Batch, VBScript, Python, and/or PowerShell).   Experience integrating EPM with other systems using Data Management, adaptors, etc.       ---   Roles & Responsibilities   1. Experience with the functional and operational aspects of Oracle EPM Cloud (SaaS) suite products:   Application design   Development of various application artifacts such as forms and rules   Testing, troubleshooting (working in conjunction with Oracle Support as needed)   Pre- and post-implementation activities       2. Experience integrating EPM with other systems using Data Management, adaptors, etc.     3. Extensive hands-on experience in at least two (and preferably more) of the following modules:   EPBCS, PCMCS, FCCS, TRCS, ARCS, EDMCS, Narrative Reporting, Data Management, DRM       4. Have a good understanding of:   Income Statement, Balance Sheet, Cash Flow, Workforce Planning, Capex Planning, Strategic Planning, and various consolidation methods and disclosures in financial statements.           ---   Additional Tasks   5. Oversee ARCS deployment for automated account reconciliation and compliance.     6. Drive the design and execution of PBCS solutions for forecasting, budgeting, and financial planning.     7. Collaborate with finance, accounting, and IT teams to gather business requirements and translate them into scalable Oracle EPM solutions.     8. Ensure seamless integration of Oracle EPM Cloud with ERP systems and other financial tools.     9. Develop custom reports, dashboards, and automation scripts for enhanced financial analytics.     10. Provide technical expertise in troubleshooting, system enhancements, and performance optimization.     11. Train and support end-users, ensuring adoption of best practices.     12. Stay up to date with Oracle EPM Cloud updates, industry trends, and best practices.     13. Knowledge of EPM Automate; scripting a plus (Batch, VBScript, Python, and/or PowerShell).     14. Define and oversee the high-level integration solution architecture/design.     15. Ensure adherence to the Integration Target Architecture, principles, patterns, standards, and guidelines.     16. Participate in integration architecture/design review boards and provide inputs pertaining to detailed integration solutions.         ---   Generic Managerial Skills (if any)   Directly work with business & solution architects   Pre-Screening Questionnaire   Knowledge of Oracle EPM products (FCCS, ARCS, DM, ePBCS, EDMCS)   Architecture, Design & Development experience

We are seeking a knowledgeable and personable Technical Lighting Support & Customer Service Specialist to join our growing team. The ideal candidate will possess at least two years of hands-on, technical experience in the commercial and architectural lighting industry and resolve customer issues in a thoughtful, solution-oriented manner. Key Responsibilities: • Troubleshoot and resolve technical lighting issues for customers and internal teams via phone, video call, and email. • Provide expert guidance on product compatibility, installation, and functionality. • Collaborate with sales and operations teams to support complex lighting projects • Respond promptly and professionally to customer inquiries, both technical and service-related. • Assist in de-escalating and resolving customer complaints with empathy and efficiency. • Ability to interpret and communicate changes to quotes, submittals, and bill of materials. • Review large/complex orders for accuracy and quality assurance. • Support product support team with updating and correcting technical specifications. • Serve as liaison between customer service team and sales agents. • Maintain accurate records of service requests and technical resolutions. • Contribute to improving technical documentation and internal support processes. Qualifications: • 5+ years of technical experience preferred in the indoor and outdoor commercial or architectural lighting industry and strong knowledge of LED lighting (Static White, Color Tuning & RGBW) and control systems (IoT, Bluetooth Mesh, WiFi, RF, DMX, etc.). At least 2 years of technical experience is required. • Bachelor’s or Associate’s Degree in architecture, interior design, electrical engineering, business administration, communications, or related field preferred. High school diploma or equivalent required. • Highly proficient in lighting design concepts and specifications, with the ability to read and interpret lighting plans, layouts, and spec sheets. • Proficiency with CRM such as Odoo, Salesforce, SAP, NetSuite, etc. and ticketing systems such as Zendesk, Freshdesk, etc. • Excellent communication skills with a customer-first mindset. • Proven ability to remain calm and effective when handling challenging customer situations • Comfortable working independently and collaboratively in a fast-paced environment. • Experience with governmental agencies/contracting processes helpful. • Working knowledge of collaborative communication tools including Slack. • Lighting Certified (NCQLP) or LEED or WELL building knowledge is a plus. We Offer: • Competitive salary with a range for the position is $50,000 - $75,000. Final compensation will be determined based on experience, education, location, and internal equity. In addition to base pay, this position may be eligible for bonuses or other forms of compensation. • A collaborative, supportive team environment • Opportunities for growth in a rapidly evolving industry • Health, dental, and vision insurance • 401(k) matching • Paid time off and holidays • Remote work flexibility If you’re a detail-oriented problem solver with a passion for great customer service and an interest in lighting and design, we’d love to hear from you. Apply today and partner with Alcon Lighting to deliver high-performance, energy efficient, U.S. sourced and produced architectural LED lighting to extraordinary spaces. To Apply: Please submit your resume and include a short paragraph explaining why you believe you’re a good fit for this position. Applications without both will not be considered.

Bevi is on a mission to disrupt the beverage supply chain and replace single-use water bottles with smart water machines. Thousands of companies use Bevi to sustainably provide their employees with pure, sparkling, and flavored water at work. As the market leader in IoT-enabled beverage machines, we’ve raised over $160M in venture capital and we’re doubling year over year. In addition to maintaining hypergrowth with our current product line, Bevi is heavily investing in new product development. Bevi is seeking a Senior Software Engineer for Bevi’s backend platform. As a Senior Software Engineer, you will be responsible for delivering software solutions that facilitate the stable operation of Bevi’s fleet of smart water machines. You will collaborate closely with other software engineers on system design and implementation. Whether you prefer providing mentorship to junior engineers or acting as a technical sounding board for all, this role invites seasoned engineers to exercise their deep expertise. We are a small and fun software team in a fast-growing hardware startup. Our customers love our product and you will play a crucial role in making them even happier. If you love thinking through new ideas and interactions, how to execute them in an innovative way and have a deep respect for user experience, come join our team! The ability to be in the office 3+ days per week in our Boston (Charlestown) headquarters is required for this position. Your Day to Day Design, build, optimize, and maintain Bevi’s backend platform and services using Java and Kotlin to facilitate consistently reliable operation, remote management, and scalability.  Manage backend software deployments to production, maintaining service up-time and monitoring service health post rollout. Work efficiently to deliver consistent results as part of an agile software development team, ensuring your code is clean, reliable, and easy to maintain. Collaborate with cross-functional teams, including product management and hardware teams, to define, design, and ship new features as well as contribute significantly to software development planning. Review code and regularly share input and advice to peers to ensure high code quality and maintain best practices across the team. Ensure the performance, quality, and responsiveness of Bevi’s user interfaces by delivering and maintaining high quality, well documented APIs. Mentor other software engineers in architectural design decisions, technical direction, and application creation strategies. Own the relationship and interaction with cloud providers, software vendors, or other third-party services integrated with Bevi’s backend infrastructure. Help triage, identify, and resolve complex issues and bugs that surface in Bevi’s backend services and UIs for reliable system operation on Bevi machines and to reduce impact to customers. Participate in architectural decisions, technical design direction, and app optimization strategies with an eye on metric driven results. Actively participate in Agile/Scrum development processes, including sprint planning, daily stand-ups, and retrospectives. Requirements A BS in Computer Engineering, Computer Science or other related field, or the equivalent in related software development experience. 5+ years of experience in backend Java/Kotlin development. Experience working in microservice architecture is a plus. Strong expertise with database design and development in Postgres or a similar database management system. Experience with deploying solutions to and maintenance of cloud platforms. Strong expertise in API design. Experience in GraphQL is highly preferred. You know how to monitor, troubleshoot, and improve system performance through logging and metrics. Experience with unit/integration testing and test-driven development. Familiarity with tools such as Git and CI/CD pipelines. The ability to analyze complex technical issues, devise innovative solutions, and implement effective strategies to enhance application performance and stability. You have a working knowledge of the application development landscape, architectures, trends, and emerging technologies. You have a passion for new technologies and you're excited to find ways to implement them in your work. A genuine desire and commitment to always learn, improve, and produce the best work possible. Strong communication and interpersonal skills that allow you to collaborate effectively with cross-functional teams. A self-starter approach and sense of ownership of the projects that you work on with the ability to work both independently and collaboratively. An agile mindset that can thrive in a fast-paced work environment. Analytically minded with a high level of attention to detail. Ability to navigate difficult situations with composure and tact. Benefits Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer 401(k) with company match Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc  Generous fully paid parental leave for both birth parents and non-birth parents Fully employer paid disability and life insurances Wellness and fitness reimbursements Monthly stipends for cell phone use and commuting costs Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terracycling, too Happy hours, team-building events, bagel breakfasts, Hero awards - and more. We're excited about supporting career growth and would love to be part of your professional journey. We know that talent comes in many forms, and we value individual accomplishments, specialized knowledge, and genuine passion over just checking boxes on a requirements list.If any of our positions interest you, please apply! Our recruiting team will contact you about next steps if we'd like to move forward together.