Field Tech – Point of Sale | Networking | Menu Programming | On-Call

We are looking for a hands-on, reliable Field Technician to support our growing portfolio of POS clients across Massachusetts and surrounding areas. You will be responsible for on-site installations, troubleshooting, menu programming, and networking support for restaurant and retail environments. Ideal candidates have prior experience with point of sale systems (preferably SkyTab), are familiar with low-voltage wiring and networking basics, and can work flexible hours—including emergency on-call support when needed and are OK traveling to different sites with a days notice. Responsibilities: Install and configure POS systems, terminals, kitchen display systems, access points, and related peripherals Program and update menus (on-site and remotely) based on client-provided specs Provide remote and on-site troubleshooting for POS software, hardware, and network issues Terminate RJ45 ends and run Cat5e/Cat6 cabling cleanly through commercial spaces Mount and install access points, routers, switches, and network equipment Conduct pre-installation site surveys and post-install quality checks Travel to multiple client locations across MA and occasionally other New England areas Maintain clear communication with team and merchants before, during, and after each deployment Be available for emergency support requests outside normal hours, including evenings and weekends (as needed) Requirements: Minimum 3 years of hands-on experience with POS systems, IT support, or network installation Familiarity with POS products is strongly preferred Proficiency in basic networking concepts: static IPs, DHCP, port forwarding, SSIDs Ability to identify and resolve technical issues independently Skilled in crimping and testing RJ45 Ethernet cables Experience with mounting and positioning wireless access points Strong attention to detail and organizational skills Excellent customer service and communication abilities Reliable transportation and valid driver’s license (mileage reimbursed) Must be able to lift up to 40 lbs and work in commercial kitchens and retail spaces Additional Info: This role requires flexibility in hours and a willingness to be on call During non-installation windows, technician will assist with remote support, menu configurations, and back-end POS setup Tools and materials provided as needed To Apply: Email your resume and a brief paragraph about your experience with POS systems or IT/networking. Highlight any similar experience, or tell us about a time you solved a tricky install or support issue.

What is Aviture? Aviture provides custom software solutions for clients, acting as a business partner and technical advisor – sharing and contributing to our client’s vision. We provide full lifecycle software services from concept, implementation and first delivery on to continued maintenance, analysis, and continued adaption to user needs and market forces. At Aviture we treat our employees as people, not resources. We value their personal & professional growth believing that stronger and healthier individuals are good for both our employees and our clients. Using our principle of ‘cross pollination’ – we actively share problems & solutions between our project teams and provide ample opportunities for employees to advance to different teams at opportune moments to grow and mentor. The exposure to multiple industries and aspects of technology presents an ideal environment in which you can continue to master your trade skills, as well as be exposed to many developing technologies & interesting problem spaces. Additionally, we encourage the inter-communication and mingling of our employees – to include company sponsored vacations, quarterly ‘cast away’ weeks where we co-locate our employees to further collaborate, and many social functions and internal interest groups. We are headquartered in Omaha, Nebraska, with remote employees across the nation: Las Vegas, Washington D.C., Austin, Dallas, Portland, Green Bay, Kansas City, Minneapolis, and Orlando, just to name a few. What is Aviture’s Art of the Possible? Along with our mission-driven team’s deep expertise in a wide range of development languages, we employ a disciplined agile approach to define goals upfront, keep organizational value at the forefront, and set the pace for rapid, iterative innovation that transforms organizations. We call this the Art of the Possible. The solutions we’ve created have: Saved lives in the California wildfires and southern U.S. flooding Provided security for the 2020 Presidential Inauguration, Super Bowl, and post-attack Boston Marathon Enabled augmented-reality training environments for surgeons Increased transparency and promoted patient wellness in hospitals and senior care facilities Combined computer vision and robotics to automate dangerous manual labor tasks And much more! Why You’ll Want to Live Aviturian Aviturians create technology that makes a meaningful difference in someone’s life. We’re a team made up of designers, engineers, developers, and inventors who believe technology’s purpose is to empower users to change the world. Here are the values that guide us: Embody integrity Seek ownership Stay hungry Remain grounded Create impact Challenge with respect We’ve built our culture around creativity, continuous learning, and our shared values. If that sounds like something you’d like to be a part of, then join us today! Senior Software Engineer Aviture is currently hiring a Senior Software Engineer to join our team and support the continued development of the United States Air Force’s primary recruiting and public-facing application – Aim High. If hired, you will be contributing to a platform which sets aspiring individuals on a path for career growth and personal development, provides viable options for education and a lucrative future for those typically underserved, and help connect families to loved ones as they enter a career in the US Air Force. This role involves working as a part of a mature, cross functional, agile development team with generalized specializations in UX, UI, Mobile, Cloud Engineering (AWS), DevOps and QA. The ideal candidate should have deep experience working on professional level mobile applications with mature cloud-hosted backends. The specific stack being used is React Native, Expo, AWS with a serverless paradigm, MongoDB, Elasticsearch, React.js, Strapi, React Native Testing Library, and Appium – the greater exposure to these frameworks the better. We’re looking for a Senior Software Engineer who will… Deliver solutions to complex technical challenges both independently and as a part of a cross-functional team. Communicate clearly in a timely manner in both verbal and written forms. Actively participate in all aspects of our agile development process. Assist in establishing and enforcing coding standards within their team. Work with project stakeholders to decompose complex requirements into smaller sets of iterative deliverables. Recognize and recommend design patterns for developing reliable, highly available, scalable and performant software solutions. Identify opportunities to improve upon engineering processes within their team. Provide technical mentorship and direction to peers. Utilize effective debugging techniques to identify and resolve software defects. Look beyond the immediate needs of a product and help consider longer-term concerns and/or opportunities for impact from our products. Continuously keep themselves up to date on changes in technology, with an emphasis on the tech stacks being used by your team. Requirements BS degree in Software Engineering related degree, similar technical field of study or equivalent practical experience. 7+ years of professional software development experience building and shipping production grade software or services. Advanced knowledge of software testing tools, frameworks, and techniques. Proficient in at least two modern programming languages (Python, Java, C#/.NET, Go, JavaScript, TypeScript). Excellent verbal and written communication skills. Able to respectfully challenge the status quo. Experience developing and deploying cloud native software on the AWS cloud. Experience using serverless technologies like Lambda, API Gateway, and DynamoDB is preferred. Experience with UI development using ReactJS and/or React Native. Gets excited by the challenge of complex technical problems. Competent with relational databases and SQL. Excellent grasp of computer science concepts, data structures, algorithms, and design patterns. Ability to design and provide solutions to complex business problems. Strong working knowledge of Agile development processes. Passionate about mentoring and training junior software engineers. High personal standards for code quality, maintainability, and performance. Benefits PPO or a High Deductible Health Plan, HSA eligible plan, Dental, Vision, and Supplemental Life. Generous paid time off that starts accruing on day one. Hybrid work environment with quarterly Castaway Week events in the Omaha HQ Office, all expenses paid, from across the country to participate in team-building, collaboration, and fun events. Company vacations!!! Previous destinations have included Napa Valley, Cancun, Cabo San Lucas and Aspen. Matching 401k with 100% vesting in six months. Pick your preferred workstation! Mac? PC? We’ll support you with the tech you need to do your best work. Get paid to go to national and international conferences and training, so that you can stay up to date with the latest innovations. Flexible work schedules: Work the times that fits your schedule, with all meetings required to be scheduled between 9 am and 3 pm CST. Free lunch every Friday and recurring team events for you and your family to enjoy. Incentive and bonus pay. Opportunities for connection and growth through peer coaching, recurring Lightning Talks to share things we’re passionate about, and a bi-weekly company-wide All Hands.

We are seeking a Customer Service / I.T. Support employee to support our clients and their computer systems. Work will be performed principally at our retail repair shop and occasionally at customer locations. Field service appointments are conducted at a variety of small business locations throughout Santa Cruz County and may include work at clients’ homes as well. You will be expected to interact with customers and provide general assistance as needed to in-house staff. Your primary responsibility will be the maintenance, configuration, and reliable operation of customers’ computers and computer systems. You will actively resolve problems and issues with computers, software applications, and other hardware to limit work disruptions. Duties shall include: • Provide support to clients on-site or remotely • Work with Windows operating systems • Troubleshoot, repair, and maintain clients’ computers • Install patches, hotfixes, and updates to OS, antivirus, and security software • Assess systems, identify and recommend solutions. All candidates must be highly computer proficient (familiarity with Windows/Office is a must, OS X experience a plus), have strong communication skills, a pleasant phone manner, and be self-motivated and able to work independently. The successful candidate will initially work under the guidance of senior staff and with experience is expected to acquire a wide range of skill sets that include: • Troubleshooting network printers, routers, switches • Familiarity with Mac OS X • Familiarity with server operating systems • Support for basic network connectivity issues – wired and wireless Candidates must therefore be intelligent, enthusiastic, able to think on their feet, have a strong work ethic, possess excellent problem-solving and customer service skills, and enjoy working in a fast-paced and challenging environment. Hours are 6-hour shifts, 3-4 days per week, and will include Saturdays from 10AM until 4PM. Weekday flexibility and reliable transportation is a must. Apply online at https://www.friendlycomputing.com/apply-now.html

With headquarters in Irvine, California, TP-Link Systems Inc. is a global provider of innovative networking and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering amazing products that enhance people's lives through faster, more dependable, and affordable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc., we are committed to crafting dependable, high-performance affordable products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our end users to enjoy a seamless, effortless connected lifestyle. Overview: We are looking for a Product Manager with 2-8years of successful experience in product definition, conduction and management. This role focuses on product definition and product conduct, ensuring that our products not only meet but exceed market demands and customer expectations. You'll be at the forefront of product innovation, transforming customer insights into competitive, cutting-edge products that make a real impact on people’s lives. Responsibilities: Product Definition: Own the full lifecycle of hardware product development, from concept to mass production. Translate customer insights and business requirements into product specs that drive innovation and differentiation. User & Market Research: Conduct user research (qualitative and quantitative), gather feedback, and identify real-world pain points. Analyze competitor hardware features to guide product positioning and maintain a competitive edge. Cross-functional Collaboration: Collaboration with cross-functional teams, including hardare/firmware/software R&D, design, sales, and customer support to ensure the timely delivery of high-quality products. Requirements Skills, Experience and Knowledge： Bachelor's degree in a STEM field. Hands-on experience with smart home products, particularly with hardware, IP cameras, security systems, video doorbells, or smart locks. Proven experience in product planning, definition, and management, covering the full product lifecycle from concept to market launch. Exhibit an capacity to analyze market trends, customer feedback, and business data, using these insights to drive well - informed product decisions. Project Management: Demonstrated ability to plan, organize, and execute complex projects with a high degree of efficiency and attention to detail. Documentation & Reporting: Documentation skills and experience in creating detailed product reports and presentations for senior leadership and cross-functional teams. Results-Oriented: Proven ability to meet deadlines, manage competing priorities, and keep commitments under pressure. Preferred, But Not Required: A strong technical background and ability to provide technical direction throughout product development. Deep customer empathy, with the ability to identify and act on the smallest details to drive meaningful product innovation. Able to speak Mandarin, as the role may involve communication with teams in China. Benefits Salary range: $140,000 - $180,000 Fully paid medical, dental, and vision insurance (partial coverage for dependents)   Contributions to 401k funds  15 days accrued vacation  11 paid holidays  Bi-annual pay increases  Health and wellness benefits, including free gym membership  Quarterly team-building events  Free lunch Friday  At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good Knowledge of RMM tools - Datto and Huntress Familiar with ConnectWise, RMM Windows 10/11, Office 365, COMPTIA A+, and Network+ Certifications - strongly preferred Strong documentation skills and providing exceptional service to clients If interested in this great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Day-to-day administration, monitoring, and maintenance related to routers, switches, firewalls, load balancers, packet shapers, wireless systems, and circuits. Design, implement, and monitor network systems related to: Cisco network routers, switches, firewalls, load balancers, WiFi systems, Circuits: WAN/MPLS, internet, replication, SIP, Network VPNs. Assure off-site disaster recovery environment is consistently available. Participate in disaster recovery testing as directed. Work with IT Security Team to select, implement, and maintain security-related systems and address related incidents/events. Conduct troubleshooting and repair tasks on network at a detailed level and by device. Identify and resolve recurring issues and mitigate reliability risks. Coordinate, plan, and/or execute multiple annual disaster recovery exercises. Adhere to established change management processes. Create and maintain operational procedures. Provide level 3 technical support and participate in team on-call rotation. Participate in capacity planning, ensuring that systems have the capacity to meet strategic business needs with few or no reliability issues. Work with 3rd-party vendors to procure hardware and software solutions, as well as addressing updates and issues after implementation. Provide assistance and mentoring to Network Infrastructure Administrators and other Network Infrastructure Engineers. Other duties may be assigned to meet ongoing business needs. Requirements A minimum of five years of experience working in networking as an engineer or administrator Must have hands-on experience with Cisco routers and switches as well as Cisco ACI and Cisco AnyConnect Must have experience with F5 Load Balancers, VPNs Experience supporting security initiatives and implementing security best practices in networking, to include VPNs and Cisco Firewalls Ability to maintain various network systems hardware and software technologies Scripting and automation experience in PowerShell Experience in single data center network with disaster recovery site Windows Server, Linux, and Mac OS system administration Solarwinds for network monitoring Wireshark Sniffer/packet capture tools SSH and Telnet client and terminal emulator programs Governance, Risk and Compliance assessments, PCI compliance, and audits Contracts, implementations, terminations, and maintenance of circuits from various providers Disaster recovery