Senior Technical Support Engineer - Tow Club (San Mateo)

Financial services firm in Chatsworth is looking for the following: Manage and maintain Windows Server 2012 and newer environments. Monitor and manage Veeam Backup and Replication or similar solution for data protection. Support and optimize Velocloud SD-WAN solutions. Configure and manage Hyper - V virtual machines and hosts. Maintain and expand Unifi (Ubiquiti) wireless and network infrastructure. Provide Tier 2/3 support for local users, hardware, software and connectivity issues. Document system configurations, procedures, and trouble shooting steps. Collaborate with vendors and escalate issues when necessary. Manage Dell server. Required: 3+ years of hands-on IT support experience. Experience with Windows Server 2012, 2016, 2019+ IIS. Experience with Servers. WatchGuard Firewalls. Security Focused and experience. Strong understanding of backup and recovery using Veeam. Familiarity with Velocloud SD-WAN configuration and management. Working knowledge of Hyper - V virtualization. Experience supporting Unifi Network Equpment. Excellent troubleshooting and communication skills. Must be LOCAL TO THE CHATSWORTH AREA or able to reliably commute. Remote is not available.

We are seeking a knowledgeable and personable Technical Lighting Support & Customer Service Specialist to join our growing team. The ideal candidate will possess at least two years of hands-on, technical experience in the commercial and architectural lighting industry and resolve customer issues in a thoughtful, solution-oriented manner. Key Responsibilities: • Troubleshoot and resolve technical lighting issues for customers and internal teams via phone, video call, and email. • Provide expert guidance on product compatibility, installation, and functionality. • Collaborate with sales and operations teams to support complex lighting projects • Respond promptly and professionally to customer inquiries, both technical and service-related. • Assist in de-escalating and resolving customer complaints with empathy and efficiency. • Ability to interpret and communicate changes to quotes, submittals, and bill of materials. • Review large/complex orders for accuracy and quality assurance. • Support product support team with updating and correcting technical specifications. • Serve as liaison between customer service team and sales agents. • Maintain accurate records of service requests and technical resolutions. • Contribute to improving technical documentation and internal support processes. Qualifications: • 5+ years of technical experience preferred in the indoor and outdoor commercial or architectural lighting industry and strong knowledge of LED lighting (Static White, Color Tuning & RGBW) and control systems (IoT, Bluetooth Mesh, WiFi, RF, DMX, etc.). At least 2 years of technical experience is required. • Bachelor’s or Associate’s Degree in architecture, interior design, electrical engineering, business administration, communications, or related field preferred. High school diploma or equivalent required. • Highly proficient in lighting design concepts and specifications, with the ability to read and interpret lighting plans, layouts, and spec sheets. • Proficiency with CRM such as Odoo, Salesforce, SAP, NetSuite, etc. and ticketing systems such as Zendesk, Freshdesk, etc. • Excellent communication skills with a customer-first mindset. • Proven ability to remain calm and effective when handling challenging customer situations • Comfortable working independently and collaboratively in a fast-paced environment. • Experience with governmental agencies/contracting processes helpful. • Working knowledge of collaborative communication tools including Slack. • Lighting Certified (NCQLP) or LEED or WELL building knowledge is a plus. We Offer: • Competitive salary with a range for the position is $50,000 - $75,000. Final compensation will be determined based on experience, education, location, and internal equity. In addition to base pay, this position may be eligible for bonuses or other forms of compensation. • A collaborative, supportive team environment • Opportunities for growth in a rapidly evolving industry • Health, dental, and vision insurance • 401(k) matching • Paid time off and holidays • Remote work flexibility If you’re a detail-oriented problem solver with a passion for great customer service and an interest in lighting and design, we’d love to hear from you. Apply today and partner with Alcon Lighting to deliver high-performance, energy efficient, U.S. sourced and produced architectural LED lighting to extraordinary spaces. To Apply: Please submit your resume and include a short paragraph explaining why you believe you’re a good fit for this position. Applications without both will not be considered.

I need basic home computer lessons for a senior on iMac desktop

Cyber Security Engineer Employment Type: Full-Time/Direct Hire Workplace Type: Onsite Location: El Monte, CA Industry: Utilities / Government Compensation: $120,000-$150,000 Work Schedule: 9/80 Schedule (Every other Friday Off) SUMMARY: We are looking for a Cyber Security Engineer to help our client with managing and securing the organization's information systems and operations technology, ensuring compliance with security policies, and protecting sensitive data from cyber threats. The Cyber Security Engineer will play a critical role in implementing security measures, monitoring systems for vulnerabilities, and responding to security incidents. DUTIES & ESSENTIAL FUNCTIONS: Provident oversights and ensure best practices for securing the organizations on premise IT infrastructure, public cloud environment, and operational technologies. Implement, manage, and maintain information security tools and technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), SIEM platforms, internal/external threat hunting, penetration testing, and endpoint protection solutions. Monitor and analyze security logs and alerts to detect and respond to potential security incidents. Drive the organization's IAM practice, including implementing and managing Identity and Access Management/Governance solution, including user provisioning and de-provisioning for Office 365 and Azure environments and configuring and integration IAM solutions with downstream systems Implement and manage multi-factor authentication (MFA) to strengthen security for Office 365 and other critical applications. Configure and enforce conditional access policies to ensure secure access to applications and data based on user context and risk levels. Respond to and investigate security incidents, coordinating with IT and other departments to remediate vulnerabilities. Maintain incident response plans and participate in post-incident reviews to improve security processes. Conduct regular internal and external vulnerability scans to identify security weaknesses and ensure compliance. Perform penetration testing and threat assessments to simulate attacks and evaluate the security posture of the organization. Develop, implement, and maintain security policies, procedures, and guidelines specific to Office 365, Azure, and other cloud services. Ensure compliance with regulatory requirements and industry standards. Provide security awareness training to employees to promote a culture of cybersecurity within the organization. Develop materials and resources to support ongoing security education. Maintain detailed documentation of security configurations, incidents, and response actions. Generate regular security reports for management and compliance audits. REQUIRED SKILLS & EXPERIENCE: Bachelor's degree in Cyber Security, Information Technology, or a related field. 6+ years of experience working in a cyber security focused role, with a strong emphasis on designing, implementing, and managing IT Security architectures on-premise and Azure Strong knowledge of security technologies, including firewalls, VPNs, IDS/IPS, and antivirus solutions. Strong track record of gathering technical and business requirements for IT Security projects, including conducting POCs of third-party vendors to evaluate and implement into a corporate IT environment. Several years of hands-on expeirnece implementing, configuring, and managing Microsoft Azure security suite of products. Deep working knowledge and experience with Azure security suite of products including endpoint protection, IAM, MFA, MDM, SIEM, etc. (i.e., Intune, EntraID, MS Defender, etc..) Understanding of internal and external threat hunting concepts and methodologies and expeirnece working with and implementing penetration testing tools and frameworks. Proficiency in Azure cloud security concepts and best practices Familiarity with internal and external scanning tools and techniques. Strong working knowledge of security frameworks and regulatory compliance standards. Strong problem-solving and analytical skills and excellent communication and collaboration skills. Ability to work independently and manage multiple priorities effectively. Ability to perform repetitive physical activities using feet, legs, hands, and arms, and which include use of keyboard, walk, stand, bend, stoop, climb stairs, lift up to 35 lbs., reach, grasp, push, and pull. Valid California Driver's License and acceptable driving record. DESIRED SKILLS & EXPERIENCE: Relevant certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Azure Cloud Security certifications, ect. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Are you ready to improve the quality of your life and still make an abundant living? This is your chance to take your career and your life to a new level. Come work in a shop where your voice and opinion MATTERS. Tell us you need a piece of equipment or a tool to make your job easier and we are going to make sure you have it! Need some time off for a family vacation, NO PROBLEM. We offer paid vacation and holidays. It is important to us that everyone on our team is successful and living their best life! That's why we offer a great pay to anyone we bring into our shop. Do you want to go somewhere each day where you are ALWAYS treated with RESPECT and APPRECIATION? You are the expert in your field, we appreciate your skills and craftsmanship. Want some additional training or certification? GREAT We will pay to get you the training and certifications that mean the most to YOU! Are we perfect? NO, but we always strive to be better than the rest. Great Pay Paid Vacation Paid Holidays Pay for training and certifications Direct Deposit Team Friendly Atmosphere Never Boring We know change is hard, but we want to make it easy for you. If you love the automotive repair industry, have a good attitude, and want a great career not just a JOB then reach out TODAY! We want to offer you the best benefits, best pay, best work life balance of any shop around. Call or text TODAY, Don't let this opportunity pass you by! Call or Text Daniel @ (225)454-4359 Master Technician Requirements: Minimum 8 Years Experience Ability to work on all makes and models Proficient in diagnostic ability Problem solver Strong work ethic and desire to grow Team Player Job Type: Full-time Education benefits: Employee discount Professional development assistance Experience level: 8 years Schedule: 9 hour shift Experience: 8 years Automotive Mechanics: 8 years (Preferred) Starting pay - base on experience

IT Coordinator-Full-Time/Onsite We are looking to hire a dynamic IT Coordinator to join Pauline Books & Media/Daughters of St. Paul to ensure that our company's Information systems are secure and running smoothly; to be the main point of contact for upgrades, testing, maintenance and support of our network devices, phone systems, POS devices, computers, tablets, phones, etc.; to provide our sisters and staff with training on using hardware, software, and cloud-based services; to build professional working relationships with third-party tech providers. ROLES & RESPONSIBILITIES · Reports directly to the IT Manager and serves as a backup when IT Manager is out-of-office · Managing and maintaining the organization's technological equipment in collaboration with the IT manager and third-party MSP. · Keeping an inventory of all company electronic assets, assessing electronic assets life-cycle, managing data on EOL storage devices to be prepared for electronic recycling. · Evaluating and managing all hardware purchasing & software licensing in collaboration with the IT Manager. · Ensuring that company devices interconnect with file servers, email servers, financial systems, and cloud-services seamlessly and securely. · Installing, upgrading, and managing software and hardware on company devices in collaboration with the IT Manager and third-party MSP. · Documenting system interconnectivity and test sequences for UAT whenever there are changes made to the system · Providing sisters & staff with training and documentation on how to use hardware, software, and cloud-based services. · Ensuring backups are viable and restoring lost data as needed in collaboration with our third-party MSP. · Monitoring KnowBe4 PhishER, mitigating risks by communicating to the IT Manager and third-party MSP · Participate in webinars for a comprehensive understanding of our Information Systems as needed · Assist the Database Inventory Manager with our multi-lingual catalog: Spanish, Portuguese, Italian, etc. · Assist the Accounting Staff with our multi-lingual vendors: Spanish, Portuguese, Italian etc. · Assist the IT Manager with new projects, upgrades, hardware/software system migrations, PCI Compliance submissions, scheduling Cybersecurity training modules · Adapt to changing priorities, learn new skills, and contribute to cross-functional projects at the direction of the supervisor KNOWLEDGE & QUALIFICATIONS REQUIRED BSc in Computer Science, Information Technology or a related field and a minimum of two (2) years experience in IT tech support, system/network administration and/or cybersecurity. · Strong troubleshooting, analytical, and problem-solving skills. · Good interpersonal skills and the ability to work with technical and nontechnical personnel. · Expertise in configuring and managing PCs, Apple iOS and Android devices. · Microsoft Office 365 (email and inter-company communications, document processing in Word/Excel, cloud file storage in SharePoint) · Experience with any of the following systems: o POS Systems (Teamwork CHQ) o eCommerce platforms (Magento or BigCommerce) and third-party integrations/plugins o Publishing House or other B2B software (Acumen Book) o Cybersecurity platforms (KnowBe4) SKILLS & COMPETENCIES · Attention to detail with high levels of accuracy · Display a high level of initiative and understanding · Excellent communication skills – verbal, listening and written · Ability to juggle tasks while prioritizing and maintaining the ability to quickly identify errors and omissions. · Basic knowledge of cybersecurity privacy laws and regulations related to handling customer records and proprietary information · Knowledge of Spanish & Portuguese is a great asset. PERSONAL CHARACTERISTICS · High degree of integrity and trustworthiness · Display a high degree of respect for self, colleagues, and superiors · Willing to work in a team environment