Tech Support Representative (Andersonville, Chicago)

Job Title: Online Passport Customer Service Representative Location: Sun Valley (In Office) Employment Type: Full-Time ⸻ About the Role We are seeking detail-oriented and customer-focused Online Passport Customer Service Representatives to assist applicants with their passport-related inquiries. This position involves providing guidance through the application process, answering questions about required documentation, troubleshooting online submission issues, and ensuring a smooth customer experience. ⸻ Key Responsibilities • Respond to customer inquiries via email, chat, and phone in a professional and timely manner • Form filling and printing shipping labels • Verify customer information and guide applicants on required documents • Troubleshoot basic technical issues customers may encounter on the portal • Escalate complex cases to the appropriate department when necessary • Maintain accurate records of customer interactions • Deliver excellent service while upholding confidentiality and security standards ⸻ Qualifications • Prior experience in customer service, call center • Strong written and verbal communication skills • Ability to work independently and manage multiple inquiries at once • Basic technical troubleshooting ability (navigating websites, guiding customers through online forms) • Strong attention to detail and organizational skills Plus • Typing speed - 40wpm+ • Photoshop ⸻ Benefits • Competitive hourly pay $18-25 • Flexible scheduling options (weekday and weekend shifts available) • Paid training and ongoing support ⸻ How to Apply Please submit your resume

We have an immediate need for the right candidate to start asap. We are not looking for part time or remote help. Please submit a resume or work history for consideration. Partial list of Responsibilities: Receive, inventory and unbox new equipment Build, install and repair medical equipment Program new equipment Upgrade or decommission old equipment Create spreadsheets for new equipment inventory Skills and Qualifications: Mechanical inclined and attention to detail Works with integrity and ethically Instantly inspires the trust of others Self-motivator Excellent customer service Meets commitments High degree of professionalism Creative thinking and adapts to change Dependability Requirements: Driver's License and dependable car Must be 21 Must have basic computer skills High School Diploma or equivalent Ability to communicate clearly, written and verbally Ability to travel overnight when the area gets slow Basic understanding of Microsoft Office, Word and Excel Must have a valid driver’s license and a good driving record Able to lift and/or move 50+ pounds frequently and in a safe manner Successful completion of drug test and background check Pay Rate: $25/hour (Mon-Fri, Hours vary) Benefits: Paid Training, long term career, opportunity to go full time Job Type: Full-time 8-12 hour shifts Day shift Monday to Friday Experience: service technician: 1 year (Preferred but not required) Education: High school or equivalent (Required) Work Location: NY Multiple locations Pay Frequency: Weekly every Friday via direct deposit We are a family owned and operated company located on the South side of Indianapolis. SCT Wireless has been in business and serving our nationwide customers for over 14 years

Job Title: Laboratory Technician for Agricultural Soils Location: Santa Paula Job Type: Full-Time Salary: $16.50 - $17.50 per hour Job Description: We are seeking a motivated and detail-oriented Agricultural Soils Laboratory Technician to join our team for an entry-level position . In this hands-on role, you will support soil testing and analysis to ensure accurate and reliable results for agricultural applications. This position offers a great opportunity for individuals with an interest in agricultural science and laboratory work. Key Responsibilities: Sample Preparation: Prepare and process soil samples for laboratory analysis, ensuring all samples are properly labeled and documented. Chemist Support: Assist chemists and laboratory staff with the preparation of various soil analyses. Additional Tasks: Assist with other laboratory-related duties and tasks as assigned, which may include data entry and general lab clean-up. Physical Requirements: Ability to lift up to 50lbs as part of daily responsibilities. Qualifications: High school diploma or equivalent. Background in agriculture, chemistry, or a related field is preferred but not required. Strong attention to detail and ability to follow established procedures. Excellent organizational and time-management skills. Ability to work independently and as part of a team in a fast-paced environment. Benefits: Competitive hourly wage: $16.50 – $17.50 Full-time position with health, dental, vision, and 401K.

Expanding business currently looking for workers (part or full time, preferential consideration given to full) who are interested in getting paid to assist in the examination, testing, cosmetic grading & repair, when necessary, of consumer electronics such as video games accessories (controllers, headsets, racing wheels & more), video game consoles, and other assorted consumer electronics. The job does not require a significant amount of experience however preferable candidates will have a basic knowledge of how to work consumer electronics one might find in the home. The position will require identifying an item's functionality, denoting if there's a deficiency in this regard, determining if the item is missing accompanying accessories, and prospectively performing some light repairs (training will be provided). This is a ground floor position as there are significant growth opportunities possible (dedicated repair technician(s), senior inspection line management & more may become available in time). Candidates are expected to be reliable, accountable, hard working and committed team players. Preferred candidates will be full time but we are also entertaining part time with a minimum commitment of 3 days per week. First come, first considered.

At Peak Systems, we don’t just match professionals with jobs—we empower careers! As a trusted partner of the world’s leading technology manufacturers, we provide hands-on access to cutting-edge innovations, giving you the skills and experience to thrive in a fast-evolving industry.   Exciting Opportunity: IT Field Service Technicians We’re seeking skilled technicians for a high-impact PC deployment project with a local bank in Minneapolis and surrounding areas. This contract runs from October 18 to October 20, 2025, across multiple locations. Two distinct roles are available: PC Technicians and Network Techs. Specify your preference in your application!   Project Details: Locations: Mankato, MN 56001; Crookston, MN 56716; Rochester, MN 55901; St. Charles, MN 55972; Watertown, MN 55388; Eden Prairie, MN 55344; Eagan, MN 55122; White Bear Lake, MN 55110 Duration: October 18–20, 2025   Key Responsibilities: For All Technicians: Disconnect and remove old PCs per inventory Unbox and connect new PCs with peripherals (docking stations, keyboards, mice, monitors, headsets) Install 10-key and signature pads Set up branch server and capture PC Configure printer setups and validate test prints Test workstations: power up PCs/monitors, verify multi-monitor cursor tracking (per customer documentation) Move disconnected PCs and printers to designated campus locations Coordinate with facilities team for workspace cleanup   Additional for Network Technicians: Troubleshoot network devices: verify cable locations, fix broken/defective connections, connect routers to UPS units, link switches/routers/WAPs, label cables, test connectivity   Tools Required: All Technicians: Screwdrivers, pliers, cable cutters, Allen key sets Network Engineers: Combo Crimp/Strip Tool, laptop with Putty, console cable, toner   Qualifications: 2-3+ years servicing/deploying computer equipment Comfort working on your feet and lifting 50+ lbs. over a period of 8+ hours Outstanding communication skills Willingness to travel to multiple Minneapolis-area locations A+ Certification or equivalent Experience with similar hardware projects Ability to build rapport with clients and team Strong troubleshooting and critical thinking Positive, professional attitude   Take the Next Step! Be part of a transformative project with Peak Systems! Submit your resume today, indicating your role preference, and launch your career to new heights.

Things to note: • Vacation time is subject to the client’s event calendar and major project schedules. Flexibility is essential to ensure proper coverage during high-demand periods. • Hours: Full-time, standard business hours; some flexibility may be required during large company events. • Location: 90% onsite with large client 10% at midtown MSP office We are seeking a skilled and detail-oriented Network Engineer to design, implement, and maintain our clients network infrastructure. This role is essential for ensuring reliable connectivity, network security, and overall system performance. The ideal candidate will have strong troubleshooting abilities, experience with enterprise-level networking technologies, and the ability to work collaboratively with service desk team. Technical Support & Ticket Management • Monitor, maintain, and support servers, networks, and related infrastructure. • Install, configure, and manage firewalls, routers, switches, and other networking devices. • Monitor network performance and troubleshoot connectivity, latency, or bandwidth issues. • Implement and manage network security protocols, including VPNs, intrusion prevention, and access controls. • Perform regular network maintenance, upgrades, and patch management. • Ensure high availability and disaster recovery preparedness for critical network systems. • Document network configurations, changes, and procedures. • Work with vendors and service providers to manage connectivity and troubleshoot issues. • Provide Tier 2/3 support for escalated networking incidents. • Stay up to date with industry trends, emerging technologies, and best practices. Client Interaction & Reporting • Act as an onsite liaison between the client and MSP team to maintain open communication and proactive support. • Provide insights or recommendations on system improvements or risk areas. • Regularly report project progress, ticket trends, and any escalations to MSP leadership. Documentation and Reporting: • Maintain accurate records of work performed, including configurations, changes, and troubleshooting steps. • Document completed project tasks and ensure proper handover to client and or service desk team. • Provide feedback to improve processes and enhance client satisfaction. REQUIREMENTS • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). • 3+ years of experience as a Network Engineer, Network Administrator, or similar role. • Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, etc.). • Hands-on experience with Cisco, Juniper, Fortinet, or similar networking equipment. • Familiarity with firewalls, IDS/IPS, and network monitoring tools. • Experience with cloud networking (AWS, Azure, or Google Cloud) is a plus. • Strong problem-solving and analytical skills. • Relevant certifications required ◦ Cisco Certification (CCST & CCNA) • Preferred but not required knowledge and experience with: ◦ Fortinet ◦ Clearpass ◦ Palo Alto ◦ VMWAre ◦ SCCM ◦ Microsoft Azure ◦ Linux skills IF INTERESTED, EMAIL US WITH SUMMARY: NETWORK ENGINEER [YOUR FULL NAME] WITH PDF ATTACHMENT OF YOUR MOST UP TO DATE RESUME. ONLY THOSE WHO EMAIL US DIRECTLY WILL BE CONSIDERED.