Remote Technical Support Specialist - Entry Level, No Degree Required

We are seeking a Customer Service / I.T. Support employee to support our clients and their computer systems. Work will be performed principally at our retail repair shop and occasionally at customer locations. Field service appointments are conducted at a variety of small business locations throughout Santa Cruz County and may include work at clients’ homes as well. You will be expected to interact with customers and provide general assistance as needed to in-house staff. Your primary responsibility will be the maintenance, configuration, and reliable operation of customers’ computers and computer systems. You will actively resolve problems and issues with computers, software applications, and other hardware to limit work disruptions. Duties shall include: • Provide support to clients on-site or remotely • Work with Windows operating systems • Troubleshoot, repair, and maintain clients’ computers • Install patches, hotfixes, and updates to OS, antivirus, and security software • Assess systems, identify and recommend solutions. All candidates must be highly computer proficient (familiarity with Windows/Office is a must, OS X experience a plus), have strong communication skills, a pleasant phone manner, and be self-motivated and able to work independently. The successful candidate will initially work under the guidance of senior staff and with experience is expected to acquire a wide range of skill sets that include: • Troubleshooting network printers, routers, switches • Familiarity with Mac OS X • Familiarity with server operating systems • Support for basic network connectivity issues – wired and wireless Candidates must therefore be intelligent, enthusiastic, able to think on their feet, have a strong work ethic, possess excellent problem-solving and customer service skills, and enjoy working in a fast-paced and challenging environment. Hours are 6-hour shifts, 3-4 days per week, and will include Saturdays from 10AM until 4PM. Weekday flexibility and reliable transportation is a must. Apply online at https://www.friendlycomputing.com/apply-now.html

JOB SUMMARY: Experience: 7 Years The Senior Technical Architect is responsible for participating in the working with GTA to design, develop and implement IT architecture to meet application Migrations and AWS cloud implementations across State Agencies. Candidate must be willing to be on-site 1 day a week. RESPONSIBILITIES: • Develop and Implement cloud migration, modernization, and multi-cloud acumen to craft highly scalable, flexible and resilient cloud architectures that solve customer business problems and accelerate the adoption of AWS services. • Serve as a technical expert in AWS, supporting customers with complex commercial and technical challenges • Lead cross-functional, cross-organization initiatives that drive thought leadership on multi-cloud and AWS migration scenarios. • Broad technology experience across AWS cloud architecture, applications development, relational databases, NoSQL databases, analytics, machine learning, networking, security, storage, DevOps, containers, serverless, CI/CD, cloud migrations, or IT transformations. • Strong problem-solving skills. Demonstrated ability to analyze problems, develop actionable tactical plans quickly, up-level the insights to strategy. • Demonstrated ability as a "trusted advisor" to customers. Able to facilitate relationships with senior technical executives, as well as easily interact and give guidance to software developers, IT operations staff, and system architects. • Assists GTA and State agencies with architectural decisions and design to optimize applications for cost and performance • Review and evaluate existing systems architectures and software products to identify cloud platforming and refactoring opportunities • Reviews and provides input to the development of standards. • Builds relationships, communicates office goals. QUALIFICATIONS: • 10+ years of overall experience, to include a minimum of 5 years of enterprise, full-life cycle in Architecture in the professional IT/Software Development services industry • 5-8 years of hands-on technical application architecture experience and Application build/ modernization experience • 5+ years of success in consultative/complex technical sales and deployment projects (where necessary, managing various stakeholder relationships to get consensus on solution/projects). • Extensive experience architecting, designing, and programming applications to operate in Cloud environment. • Broad knowledge of various IT domains, including applications, data, infrastructure, and security • Strong understanding of enterprise architecture principles and best practices. • Knowledge of regulatory requirements and compliance standards . • Proficiency in infrastructure as code (IaC) tools like Terraform or CloudFormation • Knowledge to identify the best cloud architecture options to help the organization reach its GTA strategic goals. • Experience architecting highly available systems that utilize load balancing, horizontal scalability, and high availability • Familiarity with emerging technologies and trends such as cloud computing, microservices architecture, and DevOps • Strong attention to detail, problem investigation and diagnostic skills • Ability to communicate clearly and effectively, both orally and in writing • Good organizational skills and forward planning ability • Self-Motivated and team player   Minimum Qualifications:  • Bachelor's degree in information technology or equivalent work Experience • At least 5 years of progressive experience with the concepts, philosophies, and tools behind the design of applications, solution architecture, and underlying information technologies on AWS/Public Cloud Preferred Qualifications:  (Preference will be given to candidates who, demonstrate some or all the following skills/experience): • AWS Certified Solutions Architect • Experience with GCP & OCI is a Plus • Experience with state and local Government is a plus.   • Enterprise-wide integration experience • One or more of the following RDBMS technologies: Oracle, MS SQL Serve, Postgress. • Experience with Java, Python, HTTP/S, FTP, Publish/subscribe mechanism, SOAP messaging, and REST Services • Having experience with cutting-edge AI technologies in developing chatbots is a plus. • Knowledge of integration standards and best practices

We’re seeking an experienced Level 2 Project Technician to join our team and be embedded full-time at one of our key client sites in San Francisco. This is a hands-on, client-facing role that requires strong networking and audiovisual (AV) expertise, along with a solid foundation in end-user support and project execution. The ideal candidate thrives in dynamic environments, takes pride in delivering excellent service, and can confidently work both independently and as part of a broader MSP support structure. Things to note: > Vacation time is subject to the client’s event calendar and major project schedules. Flexibility is essential to ensure proper coverage during high-demand periods. > This role includes participation in general MSP support duties during client downtime, including monitoring alerts, performing proactive maintenance, and assisting with documentation and internal improvements. > Hours: Full-time, standard business hours; some flexibility may be required during project rollouts. > Location: 100% onsite at client’s office in San Francisco ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Key Responsibilities Technical Support & Ticket Management > Provide Level 1 and 2 support for end-user hardware and software issues (Windows, macOS, mobile devices, printers, VoIP, etc.). > Resolve escalated technical issues with professionalism and urgency. > Accurately document work in the ticketing system and communicate updates with both internal MSP teams and client staff. Project Implementation (Focus: Networking & AV) > Lead or assist in network infrastructure projects (firewalls, switches, wireless, structured cabling). > Configure and deploy AV systems such as conference room tech (Zoom Rooms, Crestron, Logitech, digital signage, etc.). > Participate in office builds, moves, equipment refreshes, and system migrations. > Coordinate with vendors and internal teams to ensure smooth, timely execution with minimal disruption. Client Engagement & Reporting > Serve as the onsite liaison between the MSP and the client’s internal teams. > Provide recommendations on system improvements or risk mitigation. > Deliver regular updates on project progress, support trends, and escalations. Documentation & Knowledge Management > Maintain accurate documentation of system configurations, changes, and issue resolutions. > Ensure project tasks are properly recorded and handed off to appropriate teams post-implementation. > Contribute to process improvement efforts and internal knowledge sharing. =========================================================== REQUIREMENTS Technical Skills >> 5+ years of IT support and project implementation experience, preferably in an MSP or fast-paced service environment. >> Proven experience with network infrastructure (switches, routers, firewalls — Cisco, Meraki, or Ubiquiti preferred). >> AV systems experience is required — familiarity with Zoom Rooms, Crestron, Logitech, or similar platforms. >> Strong understanding of Windows/macOS environments, Microsoft 365, and RMM tools. Professional Qualities >> Excellent troubleshooting, communication, and customer service skills. >> Self-motivated with a focus on follow-through and documentation. >> Strong customer service and communication skills. >> Able to work independently with minimal supervision while also collaborating with the wider MSP team. >> Detail-oriented with a commitment to documentation and process. ********************************************************************************************** ONLY EMAILS WITH PDF RESUME ATTACHED WITH SUBJECT OF SF Level 2 Project Technician (WITH YOUR FULL NAME) WILL BE CONSIDERED AND ENTER HIRING PROCESS

Employment Category: Part Time Reports to: Level 1 Service Center Manager Position Summary What You’ll Do/Position Summary The Indeavor Call Support Analyst is our gateway to support Indeavor Call customers. Call Analysts must be empathetic while efficiently entering leaves on the behalf of employees. This role involves answering calls from end users and entering the correct leave with any additional required information.    This position requires excellent communication and the ability to follow customer-specific instructions for a variety of customers.  Analysts must work in accordance with customer contracts and Service Level Agreements (SLAs).    The Indeavor Call Support Analyst must be curious and empathetic. Most importantly a candidate must have the ability to connect with our customers and communicate effectively both internally and externally.   Key Responsibilities Provide exceptional customer service via phone  Handling Indeavor Call inquiries and providing prompt assistance to customers   Answer calls and enter the leaves within a timely manner and in accordance to the SLAs   Thoroughly and clearly document all customer specific information  Other duties as required   Requirements Skills, Education and Experience Bachelor’s Degree Excellent written and verbal English communicator A positive, team-oriented attitude with a desire to help Fast, self-motivated learner Critical and analytical thinking skills Flexibility in scheduling including early hours, and the ability to work some weekends and public holidays throughout the year Microsoft Office Suite Other Considerations 1st and 2nd shift schedule Schedule will require some weekends and holidays during the year Special consideration will be given to candidates with business fluency in other languages, specifically German, Chinese, Portuguese and Spanish Candidate must be legally able to work in the US without sponsorship Benefits Benefits: Health insurance, 401K, open vacation policy, dog friendly environment, exciting and fun work environment

Barr's cars is looking for an Alignment and Tire Tech with good attitude and good good work ethic.

Job Opening: Full-Stack Lead – GenAI & LLM Applications Location: South San Francisco (SSF) - Hybrid - 3 days onsite Start Date: Immediate About the Role We are seeking a hands-on Full-Stack Developer with Generative AI expertise to join our team and lead the development of a real-time AI application leveraging AWS serverless architecture, FastAPI, and LLM-based pipelines. The ideal candidate is a builder with a deep understanding of full-stack development, cloud-native applications, and AI-powered user experiences.   Your Responsibilities ● Build and enhance React-based frontends hosted on CloudFront ● Design scalable, low-latency APIs using FastAPI (Python) integrated with API Gateway (REST + WebSocket) ● Develop AWS Lambda functions for backend services, data handling, and orchestration ● Hands-on experience with OpenSearch for implementing scalable search functionality ● Manage authentication using SSO, and enable secure access flows ● Integrate real-time WebSocket interfaces for LLM streaming and dashboarding ● Work closely with data science teams to connect LLM pipelines (LangChain + RAG) and vector search mechanisms ● Design and maintain serverless data layers using DynamoDB, Aurora PostgreSQL, Athena, and S3 ● Participate in CI/CD automation using GitHub Actions, CloudFormation/CDK, and manage IAM roles/policies ● Collaborate on data pipelines using AWS Glue, Airflow (MWAA), and Sagemaker for model training/inference   Key Technologies ● Frontend: React, TypeScript, CloudFront ● Backend: FastAPI (Python), AWS Lambda, API Gateway (REST + WebSocket), Cognito ● Search & Storage: OpenSearch, DynamoDB, Aurora PostgreSQL, S3, Athena ● GenAI & RAG: LangChain, FAISS, Pinecone, OpenAI, Claude, AWS Bedrock ● Data Engineering: AWS Glue, Airflow (MWAA) ● DevOps: GitHub Actions, CloudFormation/CDK, IAM Roles ● Streaming & Realtime: WebSockets, LLM streaming pipelines   You Should Have ● Proven experience in building production-grade GenAI features using LLM APIs and RAG pipelines ● Hands-on experience with serverless app development on AWS ● Solid understanding of FastAPI, microservices architecture, and REST/WebSocket API design ● Comfort with both structured data (PostgreSQL) and NoSQL (DynamoDB) ● Experience working in a CI/CD DevOps environment with infrastructure-as-code ● Excellent problem-solving skills, and ability to troubleshoot complex cloud-native systems