Negotiable Salary
508 Holokahana Ln, Honolulu, HI 96817, USA
**Company:** AlohaTone.com **Location:** Honolulu, Hawaii **Are you passionate about technology and enjoy solving real-world tech challenges?** Join AlohaTone.com as a **Technical Support Specialist** and work with a variety of clients while building your skills in IT, networking, and VoIP systems. --- ### **About Us** AlohaTone.com is a trusted technology services provider in Hawaii, delivering high-quality support to businesses across many industries. We pride ourselves on exceptional customer service, innovative solutions, and a supportive work environment. --- ### **Responsibilities** * Provide remote and on-site technical support for computer operating systems, firewalls, internet connectivity, and internal networking. * Troubleshoot email, web services, and domain service issues. * Assist in maintaining VoIP servers, virtual servers, collocation, and WAN networks. * Use clear communication and phone skills to guide end-users. * Ensure outstanding customer service and client satisfaction. * Dispatch to on-site jobs for computer support, VoIP installations, and cabling projects. * Stay updated with new technologies; be flexible for occasional nights/weekends (after-hours paid at 1.5x comp time). --- ### **Requirements** * Basic understanding of computer OS, firewall setup, internet connectivity, and networking. * Familiarity with internet technologies like email and web hosting. * Certifications (N+, CCNA, CISSP) a plus. * Strong communication skills and customer service mindset. * Valid driver’s license, personal vehicle for site visits. * Willingness to learn and work both independently and as part of a team. --- ### **Benefits** * 1 week sick leave * 1 week vacation leave * Health, vision, and dental insurance * Parking provided * Profit-sharing plan * Mileage reimbursement for site visits --- **How to Apply:** Email your resume to the Craigslist reply address. Be sure to include your contact information and a brief introduction. ---