IT Coordinator (Jamaica Plain)

IT Coordinator-Full-Time/Onsite We are looking to hire a dynamic IT Coordinator to join Pauline Books & Media/Daughters of St. Paul to ensure that our company's Information systems are secure and running smoothly; to be the main point of contact for upgrades, testing, maintenance and support of our network devices, phone systems, POS devices, computers, tablets, phones, etc.; to provide our sisters and staff with training on using hardware, software, and cloud-based services; to build professional working relationships with third-party tech providers. ROLES & RESPONSIBILITIES · Reports directly to the IT Manager and serves as a backup when IT Manager is out-of-office · Managing and maintaining the organization's technological equipment in collaboration with the IT manager and third-party MSP. · Keeping an inventory of all company electronic assets, assessing electronic assets life-cycle, managing data on EOL storage devices to be prepared for electronic recycling. · Evaluating and managing all hardware purchasing & software licensing in collaboration with the IT Manager. · Ensuring that company devices interconnect with file servers, email servers, financial systems, and cloud-services seamlessly and securely. · Installing, upgrading, and managing software and hardware on company devices in collaboration with the IT Manager and third-party MSP. · Documenting system interconnectivity and test sequences for UAT whenever there are changes made to the system · Providing sisters & staff with training and documentation on how to use hardware, software, and cloud-based services. · Ensuring backups are viable and restoring lost data as needed in collaboration with our third-party MSP. · Monitoring KnowBe4 PhishER, mitigating risks by communicating to the IT Manager and third-party MSP · Participate in webinars for a comprehensive understanding of our Information Systems as needed · Assist the Database Inventory Manager with our multi-lingual catalog: Spanish, Portuguese, Italian, etc. · Assist the Accounting Staff with our multi-lingual vendors: Spanish, Portuguese, Italian etc. · Assist the IT Manager with new projects, upgrades, hardware/software system migrations, PCI Compliance submissions, scheduling Cybersecurity training modules · Adapt to changing priorities, learn new skills, and contribute to cross-functional projects at the direction of the supervisor KNOWLEDGE & QUALIFICATIONS REQUIRED BSc in Computer Science, Information Technology or a related field and a minimum of two (2) years experience in IT tech support, system/network administration and/or cybersecurity. · Strong troubleshooting, analytical, and problem-solving skills. · Good interpersonal skills and the ability to work with technical and nontechnical personnel. · Expertise in configuring and managing PCs, Apple iOS and Android devices. · Microsoft Office 365 (email and inter-company communications, document processing in Word/Excel, cloud file storage in SharePoint) · Experience with any of the following systems: o POS Systems (Teamwork CHQ) o eCommerce platforms (Magento or BigCommerce) and third-party integrations/plugins o Publishing House or other B2B software (Acumen Book) o Cybersecurity platforms (KnowBe4) SKILLS & COMPETENCIES · Attention to detail with high levels of accuracy · Display a high level of initiative and understanding · Excellent communication skills – verbal, listening and written · Ability to juggle tasks while prioritizing and maintaining the ability to quickly identify errors and omissions. · Basic knowledge of cybersecurity privacy laws and regulations related to handling customer records and proprietary information · Knowledge of Spanish & Portuguese is a great asset. PERSONAL CHARACTERISTICS · High degree of integrity and trustworthiness · Display a high degree of respect for self, colleagues, and superiors · Willing to work in a team environment

OPPO US Research Center is seeking a full-time meticulous and innovative AI/LLM Test Engineer to join our cutting-edge AI team. In this critical role, you will evaluate the performance, reliability, and safety of Large Language Models (LLMs) in real-world product scenarios and test end-to-end generative AI solutions. Your work will directly shape how users experience AI-powered features by ensuring robustness, accuracy, and alignment with product goals. This is a unique opportunity to pioneer testing methodologies for next-generation AI systems at the forefront of technology. We are also seeking a Contractor based LLM Evaluation & QA Engineer to support the testing and validation of large language model (LLM)-powered applications. You will help implement test strategies, execute evaluation workflows, and assist in model performance validation across diverse generative AI use cases. This contract role is ideal for someone with hands-on experience in AI/ML evaluation, QA engineering, or data analysis who wants to deepen their exposure to generative AI systems. Requirements Full-time position requirement: Core Testing & Evaluation Design and execute performance tests for LLMs across diverse product use cases (e.g., chatbots, content generation etc.). Develop automated test frameworks to evaluate LLM outputs for accuracy, bias, safety, and coherence. Conduct end-to-end testing of integrated generative AI solutions, including APIs, data pipelines, and user interfaces. Optimization & Validation Collaborate with ML engineers to validate fine-tuned models and optimize prompts for target scenarios. Analyze model failures, edge cases, and adversarial inputs to identify risks and improvement areas. Benchmark LLM performance against industry standards and product-specific KPIs. Collaboration & Quality Assurance Partner with product, engineering, and research teams to define test requirements and acceptance criteria. Document defects, performance metrics, and test results to drive data-driven improvements. Advocate for AI ethics and safety through rigorous testing of fairness, bias mitigation, and content moderation. Innovation & Tooling Build scalable tools for synthetic test data generation, prompt variation testing, and automated evaluation workflows. Stay current with advancements in generative AI testing, including red-teaming techniques and evaluation frameworks (e.g., HELM, Dynabench). Propose novel testing strategies for emerging challenges (e.g., hallucinations, context drift). Basic Qualifications: Bachelor’s degree in Computer Science, Data Science, Engineering, or a related technical field, or equivalent practical experience. 1+ years of experience in software testing, data science, or ML validation, with exposure to AI/ML systems. Proficiency in Python and testing frameworks (e.g., PyTest, Selenium). Hands-on experience evaluating LLMs in production environments (e.g., GPT, Claude, Llama, Gemini). Strong analytical skills for dissecting model behavior, statistical performance, and failure modes. Familiarity with cloud platforms (GCP, Azure, or AWS) and MLOps tooling (e.g., MLflow, Weights & Biases). Experience with version control (Git) and agile development methodologies. Preferred Qualifications: Master’s degree in AI, Machine Learning, or a related field. Expertise in prompt engineering, LLM fine-tuning (e.g., LoRA, RLHF), or optimization techniques. Experience with automated evaluation tools (e.g., LangChain, TruLens) or LLM-specific test suites. Knowledge of data pipelines, SQL/NoSQL databases, and API testing (e.g., Postman). Background in statistics, quantitative analysis, or data visualization for test insights. Contributions to AI safety/ethics initiatives or open-source LLM evaluation projects. Experience testing mobile-integrated AI solutions (Android/iOS). Contractor position requirements: Testing & Evaluation Support: Execute pre-defined performance tests for LLMs across various tasks (e.g., summarization, Q&A, chatbot flows). Run scripted evaluations to assess outputs for factuality, coherence, and safety. Perform manual and automated test execution on APIs and LLM-integrated user interfaces. Prompt & model validation: Assist ML engineers in evaluating prompt variations and prompt-tuning outcomes. Log and analyze failure cases, anomalies, and edge cases based on provided guidelines. Collabration & Documentation Work with QA leads, product managers, and ML engineers to understand test goals and criteria. Report defects, compile evaluation summaries, and maintain testing logs. Tooling & Antomation: Use existing internal tools or frameworks to automate test runs and result collection. Contribute to prompt generation, input templating, or result tagging processes. Basic Qualifications: Bachelor's degree or equivalent work experience in a technical field (e.g., Computer Science, Engineering, Data Science). 6+ months experience in software QA, data labeling, LLM evaluation, or ML testing projects. Basic Python proficiency, especially for data processing and automation tasks. Familiarity with LLMs (e.g., GPT, Claude, Gemini) and prompt-based outputs. Comfortable working with tools like Jupyter, Postman, or testing dashboards. Detail-oriented with good documentation habits. Contractor Details: Duration: Long term Rate: Commensurate with experience Conversion Opportunity: High-performing contractors may be considered for full-time roles Benefits OPPO is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The US base salary range for this full-time position is $100,000-$200,000 + bonus + long term incentives benefits. Our salary ranges are determined by role, level, and location.

Entry-Level Technicians – Material Handler Services at IT Facility Location: Franklin, MA Type: Full-time (Monday – Friday 2:45PM – 11:15PM) Start Date: Immediate openings available Join an exciting initiative supporting the construction of next-generation AI server racks. We're partnering with a major equipment manufacturer on a project that will span several months—with long-term growth opportunities ahead. What You'll Do You’ll gain hands-on experience, helping our engineers build and organize critical infrastructure. Starting with material handling tasks, you’ll grow your skills and complete training to prepare for potential future technical roles. Key Responsibilities Equipment Setup: Receive deliveries, unbox and organize large quantities of tech equipment, assist with lifting and staging Recycling & Waste Management: Break down packaging materials and ensure proper disposal or recycling Safety First: Follow all safety guidelines, including ESD protocols and company procedures Material Handling Support: Help move, stack, and set up equipment throughout the facility Training & Development: Complete online courses to boost your data center technical knowledge (provided by us) What You’ll Need Must-Haves: Ability to lift up to 50 lbs and remain on your feet for 8+ hours Sharp attention to detail and strong organizational skills Understanding of basic data center safety practices 1+ years of technical education or practical experience Preferred Qualifications: Experience in large-scale IT environments or data centers Familiarity with network tools and troubleshooting Work Environment Physical, fast-paced setting with tight spaces and heavy lifting Opportunity to learn the latest cooling technologies used in modern AI server rack assembly Pay Rate: $22/hour If you’re ready to kick off a hands-on tech career, apply now and become part of a team shaping the future of AI infrastructure.

Description: Role: Scrum Master Work Dallas, TX JOB DESCRIPTION: The Scrum Master 1 coordinates the work of an Agile development team and oversees the software development lifecycle process and procedures. This role involves planning and facilitating scrum activities such as sprint planning, daily stand-ups, demos, board reviews, and retrospectives. The Scrum Master collaborates with clients or end users to understand business requirements and acts as a liaison between development teams and product management to ensure appropriate project processes are followed. Additionally, they identify and resolve impediments that may slow development or prevent the team from meeting established goals or milestones. Help ensure all team members have taken the appropriate step on stories so their team is a well-oiled machine. Remove Impediments, encourage the team to work only on task, and encourage Dev Manager to plan. Conduct Retrospectives, and schedule Backlog Grooming. •Plan and facilitate scrum activities, including sprint planning, daily stand-ups, demos, board reviews, and retrospectives. •Ensuring the breakdown of work. Force the breakdown of stories into substories, tasks, spikes, etc. •Help build the schedule for deliverables. (Development timeline, PMO would be ultimately responsible for the schedule). Resource mapping/loading, what is our capacity? (Project is what we need to do, team should be focused on who needs to do what). •Strategically identify if the schedule requires more resources than the team currently has. Resource balancing. •Collaborate with clients or end users to understand business requirements. •Act as a liaison between development teams and product management to ensure appropriate project processes are followed. •Identify and resolve impediments that may slow development or prevent the team from meeting established goals or milestones. •Work with team members on backlog and processes. •Understand and remove impediments to the scrum process. •Escalation of risk issues outside of the development group to other management levels. (if we fall behind during the sprint, we don’t just accept that, we try to push it and identify what can be done). Take what is going on and identify issues to the right groups that can do something about it. 3 Years of related experience engineering field. Scrum Master Certification (CSM) preferred. Strong understanding of Agile methodologies and Scrum framework. Proficiency in scrum tools (e.g. JIRA) Excellent communication, facilitation, and conflict resolution skills. Ability to work collaboratively with cross-functional teams. Basic project management knowledge and experience.

We are seeking a skilled Maintenance Technician to ensure our apartment complexes and commercial properties remain in excellent condition. This role involves general repairs, maintenance updates, and occasionally more complex tasks like basic troubleshooting and identifying HVAC, plumbing, and electrical needs. Responsibilities: Perform general tasks such as replacing countertops, drywall, painting, flooring, and other unit updates to restore spaces to a “like new” condition. Ensure properties are safe and properly maintained by conducting routine inspections of buildings, grounds, facilities, and equipment to determine repair or maintenance needs. Address residents’ work orders as directed by the Property Manager or Facilities Director. Prepare interior and exterior surfaces for painting, ensuring clean and proper application techniques and tools are used. Conduct apartment inspections and assign maintenance personnel to restore units to a “like new” condition. Maintain site grounds and landscaping; repair/replace concrete and asphalt walks and driveways when necessary. Be on-call as part of a 24-hour emergency maintenance schedule for urgent issues at one or multiple sites. Requirements: Education: High school diploma or GED. Experience: 3+ years in apartment maintenance or a trade-related field. 2+ years in residential maintenance. Skills: Ability to identify and troubleshoot common issues related to electrical, plumbing, appliances, and HVAC systems. Knowledge of maintenance safety procedures. Positive attitude and a desire to help people. Willingness to learn and grow in the role. Language: Proficiency in English (required). License: Valid driver’s license. Location: Ability to commute to Brighton, MA 02135. Physical Requirements: Lift up to 50 lbs. Shovel or lift continuously for up to 4 hours. Work in tight spaces and stand for extended periods (up to 4 hours). Safely climb ladders up to 26 ft. Ability to plow snow or a willingness to learn. Job Details: Type: Full-time. Pay: $24.00 - $28.00 per hour, based on experience. Schedule: 40 hours per week with on-call duty every other week for emergencies. If you have 3+ years of maintenance experience, are dedicated to providing excellent service, and meet the qualifications listed above, we’d love to hear from you!

What is Aviture? Aviture provides custom software solutions for clients, acting as a business partner and technical advisor – sharing and contributing to our client’s vision. We provide full lifecycle software services from concept, implementation and first delivery on to continued maintenance, analysis, and continued adaption to user needs and market forces. At Aviture we treat our employees as people, not resources. We value their personal & professional growth believing that stronger and healthier individuals are good for both our employees and our clients. Using our principle of ‘cross pollination’ – we actively share problems & solutions between our project teams and provide ample opportunities for employees to advance to different teams at opportune moments to grow and mentor. The exposure to multiple industries and aspects of technology presents an ideal environment in which you can continue to master your trade skills, as well as be exposed to many developing technologies & interesting problem spaces. Additionally, we encourage the inter-communication and mingling of our employees – to include company sponsored vacations, quarterly ‘cast away’ weeks where we co-locate our employees to further collaborate, and many social functions and internal interest groups. We are headquartered in Omaha, Nebraska, with remote employees across the nation: Las Vegas, Washington D.C., Austin, Dallas, Portland, Green Bay, Kansas City, Minneapolis, and Orlando, just to name a few. What is Aviture’s Art of the Possible? Along with our mission-driven team’s deep expertise in a wide range of development languages, we employ a disciplined agile approach to define goals upfront, keep organizational value at the forefront, and set the pace for rapid, iterative innovation that transforms organizations. We call this the Art of the Possible. The solutions we’ve created have: Saved lives in the California wildfires and southern U.S. flooding Provided security for the 2020 Presidential Inauguration, Super Bowl, and post-attack Boston Marathon Enabled augmented-reality training environments for surgeons Increased transparency and promoted patient wellness in hospitals and senior care facilities Combined computer vision and robotics to automate dangerous manual labor tasks And much more! Why You’ll Want to Live Aviturian Aviturians create technology that makes a meaningful difference in someone’s life. We’re a team made up of designers, engineers, developers, and inventors who believe technology’s purpose is to empower users to change the world. Here are the values that guide us: Embody integrity Seek ownership Stay hungry Remain grounded Create impact Challenge with respect We’ve built our culture around creativity, continuous learning, and our shared values. If that sounds like something you’d like to be a part of, then join us today! Senior Software Engineer Aviture is currently hiring a Senior Software Engineer to join our team and support the continued development of the United States Air Force’s primary recruiting and public-facing application – Aim High. If hired, you will be contributing to a platform which sets aspiring individuals on a path for career growth and personal development, provides viable options for education and a lucrative future for those typically underserved, and help connect families to loved ones as they enter a career in the US Air Force. This role involves working as a part of a mature, cross functional, agile development team with generalized specializations in UX, UI, Mobile, Cloud Engineering (AWS), DevOps and QA. The ideal candidate should have deep experience working on professional level mobile applications with mature cloud-hosted backends. The specific stack being used is React Native, Expo, AWS with a serverless paradigm, MongoDB, Elasticsearch, React.js, Strapi, React Native Testing Library, and Appium – the greater exposure to these frameworks the better. We’re looking for a Senior Software Engineer who will… Deliver solutions to complex technical challenges both independently and as a part of a cross-functional team. Communicate clearly in a timely manner in both verbal and written forms. Actively participate in all aspects of our agile development process. Assist in establishing and enforcing coding standards within their team. Work with project stakeholders to decompose complex requirements into smaller sets of iterative deliverables. Recognize and recommend design patterns for developing reliable, highly available, scalable and performant software solutions. Identify opportunities to improve upon engineering processes within their team. Provide technical mentorship and direction to peers. Utilize effective debugging techniques to identify and resolve software defects. Look beyond the immediate needs of a product and help consider longer-term concerns and/or opportunities for impact from our products. Continuously keep themselves up to date on changes in technology, with an emphasis on the tech stacks being used by your team. Requirements BS degree in Software Engineering related degree, similar technical field of study or equivalent practical experience. 7+ years of professional software development experience building and shipping production grade software or services. Advanced knowledge of software testing tools, frameworks, and techniques. Proficient in at least two modern programming languages (Python, Java, C#/.NET, Go, JavaScript, TypeScript). Excellent verbal and written communication skills. Able to respectfully challenge the status quo. Experience developing and deploying cloud native software on the AWS cloud. Experience using serverless technologies like Lambda, API Gateway, and DynamoDB is preferred. Experience with UI development using ReactJS and/or React Native. Gets excited by the challenge of complex technical problems. Competent with relational databases and SQL. Excellent grasp of computer science concepts, data structures, algorithms, and design patterns. Ability to design and provide solutions to complex business problems. Strong working knowledge of Agile development processes. Passionate about mentoring and training junior software engineers. High personal standards for code quality, maintainability, and performance. Benefits PPO or a High Deductible Health Plan, HSA eligible plan, Dental, Vision, and Supplemental Life. Generous paid time off that starts accruing on day one. Hybrid work environment with quarterly Castaway Week events in the Omaha HQ Office, all expenses paid, from across the country to participate in team-building, collaboration, and fun events. Company vacations!!! Previous destinations have included Napa Valley, Cancun, Cabo San Lucas and Aspen. Matching 401k with 100% vesting in six months. Pick your preferred workstation! Mac? PC? We’ll support you with the tech you need to do your best work. Get paid to go to national and international conferences and training, so that you can stay up to date with the latest innovations. Flexible work schedules: Work the times that fits your schedule, with all meetings required to be scheduled between 9 am and 3 pm CST. Free lunch every Friday and recurring team events for you and your family to enjoy. Incentive and bonus pay. Opportunities for connection and growth through peer coaching, recurring Lightning Talks to share things we’re passionate about, and a bi-weekly company-wide All Hands.