IT Manager (Financial District)

Job Title: IT Manager • Reports to: CFO Salary 150-175K, full time onsite. Job Summary: • The IT Manager provides leadership and strategic direction for the bank’s IT infrastructure. • Manages the implementation and support of both centralized and distributed enterprise information systems to ensure effective, secure, and cost-efficient operations. • Facilitates communication between staff, management, vendors, and technology resources within the organization. Key Responsibilities: 1. Strategic Planning & Leadership: o Leads the planning and execution of IT strategies aligned with the bank’s business goals. o Evaluates, recommends, and implements new information systems that can improve efficiency and operations. o Coordinates with other departments to ensure IT systems support overall organizational needs. 2. System Management & Operations: o Oversees the bank’s local area networks (LAN) and wide area networks (WAN), ensuring smooth operation. o Manages the bank’s voice, data, imaging, and office automation systems, ensuring proper maintenance and upgrades. o Designs and supervises user support systems, training programs, and facilitates productive use of IT hardware and software. o Ensures system security, data backup, and recovery processes are in place and regularly evaluated for effectiveness. 3. Budget & Contract Management: o Approves and oversees the acquisition of all IT hardware and software, ensuring they meet organizational needs. o Develops IT policies that maximize operational effectiveness while minimizing costs. o Manages vendor relationships, ensuring favorable contract terms, evaluating alternatives, and conducting cost-benefit analyses for IT investments. 4. Policy Development & Compliance: o Develops and enforces IT policies and procedures that protect the bank’s IT assets and ensure the integrity and security of information. o Ensures that IT operations comply with banking regulations and legal requirements. o Manages the integration of external technology systems, including electronic data exchanges, with the bank’s internal IT resources. 5. System Administration & Reporting: o Oversees the architecture of IT systems, setting standards for data exchange, communication protocols, and systems interconnection. o Ensures timely, accurate, and cost-effective gathering, processing, and distribution of information needed for management decisions. o Facilitates the correction of system failures and acts as the main contact for resolving technical issues. 6. Staff Supervision & Development: o Selects, trains, supervises, and evaluates Network Administrators. o Ensures coverage of IT duties during staff absences, ensuring business continuity. o Provides IT training for new users and offers advanced training for existing users as needed. Qualifications: 1. Experience: o Minimum of 5 years of increasing responsibility in IT management, especially in the banking sector including good knowledge of Jack Henry CIF2020 Banking software, Banno and other ancillary functions. o Direct experience managing major IT operations, including network and system infrastructure. o Familiarity with shared and outsourced IT solutions and support for in-house information systems. o Knowledge of and familiarity with cybersecurity frameworks, policies, and best practices; monitored threats, managed vulnerabilities, and conducted regular risk assessments using tools such as the Cybersecurity Risk Index (CRI) to ensure system and data security. 2. Technical Skills: o Proficiency with desktop, notebook, handheld, and server computer hardware. o Experience in local and wide area network (LAN/WAN) design, implementation, and operation. o Knowledge of operating systems like Windows, VMware, Unix, Linux, and AS/400. o Familiarity with office productivity software (e.g., Microsoft Office Suite, databases, project management, and communication tools). 3. General & Leadership Skills: o Strong analytical and problem-solving abilities, with a capacity to resolve complex technical and interpersonal issues. o Effective written and verbal communication skills, with the ability to explain technical concepts to non-technical staff. o Proven leadership skills with the ability to manage teams and projects in a banking environment. o Ability to prioritize tasks, set goals, and manage multiple projects simultaneously. 4. Business Knowledge: o Understanding of business administration principles, banking regulations, and strategic and operational planning. o Familiarity with business process analysis, financial management, and cost analysis. o Ability to translate technical language into business terms and apply complex technologies to business strategies. Additional Requirements: • Willingness to travel as necessary. • Strong negotiation skills, particularly with vendors and contractors.