Cloud Support Engineer

Looking for someone to work at a catholic school in Arlington Va doing desktop support. Must have basic knowledge, computer, ipad, printer, iphone, etc. We will train you for other issue like phone system, wireless, access point, etc. Pay $15-20 depending on knowledge. Work schedule is 4 days a week from 7-3pm. Please email me with your phone no. and email if you are interested. Also if you have a resume. Anh Nguyen 301-602-8423

About Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Data Center Technician II Role: The Data Center Technician II assists in the operational integrity, security, and regulatory compliance of the data center. The technician is to have a basic knowledge of the fundamentals of telecommunications and data center operating procedures. He or she will acquire job skills and learn company policies and procedures in order to complete routine operations tasks and assignments. We are currently hiring for the Night Shift, Saturday - Wednesday 11:00pm-7:30am A Tier 2 technician will be responsible for day to day operations of the data center including security functions, telecommunication standards and installations, customer build outs, general site response and triage, and customer interaction.  Technicians must ensure that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.  A Tier 2 technician requires the following skills: Security operations, first responder, fire watch, safety, trouble shooting, causality response, basic telecom best practices, data center architecture, copper and fiber installation, transmission methods and media, electrical theory, and customer service. A Tier 2 technician will gain working knowledge of the general data center mechanical, electrical, telecom, and security equipment.  Responsibilities will include customer infrastructure build-outs (cage builds, overhead installations, rack and stack), cable termination and testing, maintenance work, monitoring and responding to mechanical, electrical, fire protection, telecom, and security systems. These systems include, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH, wet sprinkler systems and pre-action sprinkler, network equipment, transmission media, cabling infrastructure, security hardware, and CCTV. Duties: Manage building service requests through resolution. Perform and complete work orders and customer service tickets in a timely manner Trouble Ticket Management Remote Hands Management Work Order Completion Process Mine cables without disrupting services to any other existing data cabling on facility ladder rack or fiber trough Infrastructure projects (Internal/Customer) Cage and Cabinet Build-Outs Overhead Installations Rack and Stack Navigate and utilize a CMMS system Use developed procedures to solve problems Assist in asset and consumable inventory management Responsible for the tracking and proper labeling of all equipment per established procedures Ensure processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to internal systems accordingly Monitor, and respond to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Building Monitoring, Security, and Control systems Follow direction of data center technicians in regards to day-to-day activities Provide physical security within the CoreSite premises Incident escalation and report writing Provide day-to-day exceptional customer service and support Maintain and complete regular facility and security tours documenting and responding to found issues Responsible for notifying customers, management and facility teams of security system alarms and security breaches Responsible for managing the loading dock shipping and receiving   Assists with managing systems to avoid unplanned customer-impacting outages Adhere to and promote CoreSite’s Principles of Operational Excellence, culture, and 8 Guiding Principles. Requirements Knowledge, Skills & Abilities: Basic knowledge of fundamentals and best practices of cabling media types Basic understanding of 568A and 568B color codes and applications Familiar with CCTV and access and control security systems Ability to communicate effectively with customers and internal staff Good troubleshooting and problem solving skills Ability to learn quickly and address issues as they arise in a Mission Critical 24x7 environment Able to write concise and accurate reports Ability to work independently, but as part of a team concept Schedule flexibility with ability to work non-standard business hours Exhibits a strong work ethic and accountability Successfully meet CoreSite professional standards Be able to follow all escalation procedures in regard to critical or emergency situations Ability to operate in and promote a rigorous process-driven team environment Ability to logically analyze and solve problems Ability to effectively multi-task multiple projects Operate Hand and Machine Tools (hammer, drill, saw, etc.) Operate electrical tools such as a multi-meter or infrared camera Familiar with computer systems and software programs - i.e., MS Word, Excel, MS Outlook A Tier II technician will gain an on-the-job understanding of the mechanical, electrical, fire life safety, and security systems used in a data center environment including, but not limited to the following: electrical distribution and layout, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH’s, pre-action sprinkler systems, security hardware, CCTV, monitoring, and CMMS systems Education/Experience: High School Diploma or greater 2+ years of experience in either facilities or telecom industry Experience as an installer in a mission critical facility is a plus Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check. Physical Demands and special requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand 1/3 – 2/3 of the time Ability to walk 1/3 – 2/3 of the time Ability to sit 1/3 – 2/3 of the time Ability to climb and balance 1/3 – 2/3 of the time Ability to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time Ability to reach with hands & arms 1/3 – 2/3 of the time Ability to smell, talk & hear Ability to use hands to type, handle & feel Ability to reach with hands and arms Ability to see at close and distance ranges and the ability to see color Must be comfortable working in a high stress, fast paced environment with shifting priorities Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support Ability to lift up to 50 pounds 1/3 of the time Compensation: Compensation for this role includes a base salary between $33.00 - $36.00 hourly. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Benefits Benefits to be provided through temporary agency. General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 4-panel drug test conducted after the offer letter is signed, which will screen for opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Computer Production Technician Location: Vista, California (On-site, US Site Team) Employment Type: Hourly, Full-Time About Protectli Protectli designs, builds, and supports small form factor computers and network appliances trusted by customers worldwide. At our US site, we assemble and ship products with a focus on quality, reliability, and customer satisfaction. Our team values collaboration, adaptability, and attention to detail in a hands-on environment. Role Overview We are seeking a Computer Production Technician to join our US site team. This role is primarily focused on assembling, testing, and shipping Protectli products while supporting day-to-day operations. While production is the main responsibility, candidates with customer service, technical support, or sales experience may have opportunities to assist with customer inquiries or troubleshooting as business needs arise. Protectli values team members who bring a variety of skills and interests, and growth opportunities are available based on performance and fit. This role reports directly to the US Site Operations Manager or Production Technician Lead. Key Responsibilities Assemble, test, and troubleshoot Protectli computers and network appliances. Follow established procedures for production, shipping, and returns. Maintain accurate records of builds, shipments, and inventory transactions. Ensure quality control and escalate issues when needed. Support cross-functional site operations, adapting to changing priorities. Contribute to a clean, safe, and organized work environment. Participate in problem-solving and suggest improvements to processes. Support customer inquiries (sales or support) as needed, with training provided. Adapt to shifting priorities while maintaining high quality standards. Requirements Strong attention to detail; ability to follow procedural steps precisely. Basic knowledge of computer hardware (RAM, CPU, storage, networking, etc.). Basic computer skills (Google Workspace, MS Office, or similar). Strong communication and teamwork abilities. Detail-oriented, adaptable, and willing to learn new skills. Ability to lift up to 40 lbs. and stand for extended periods. Authorized to work in the United States. Availability to work on site in Vista, California Monday through Friday from 8 AM to 5 PM. Flexibility to work overtime hours or off-hours as needed with proper compensation. Preferred Qualities Prior experience in electronics assembly, production, or logistics. Experience in customer service, sales, or technical support. Ability to explain technical concepts in simple terms. Interest in IT, networking, or open-source systems. Ability to work independently with minimal supervision. Compensation & Benefits Hourly pay commensurate with experience between $20 - $25 per hour. Growth potential within the US site team (e.g., lead, combined roles, or specialized functions depending on fit and company needs). Eligible for full-time benefits package upon meeting employment requirements: Paid holidays and sick time Medical, dental, vision, and life insurance 401(k) with company match Opportunity to convert to salary and receive paid vacation Company perks including: Company-sponsored lunches 3 days per week Education & professional development reimbursement programs Sabbatical program after 5 years of continuous full time employment Why Join Protectli? As a Production Technician, you’ll gain hands-on experience with computer hardware while also having the chance to develop customer-facing skills. Whether your strengths are technical, organizational, or interpersonal, Protectli offers opportunities to grow with a company that values initiative and versatility.

Work Location: USA Remote (EST Candidates Preferred) Work Hours: M - F, 9:00 am - 5:30 pm Pay Rate: $24 - $27/hr DOE and location The Research Associate is a non-traditional role in which you will work on our data collection and quality team focusing on the improvement of an AI engine. In addition to an ability to write clearly and concisely, successful Research Associates must be able to tailor their writing style to each assignment’s requirements, possess solid research skills, quickly paraphrase their findings, and evaluate Large Language Model (LLM) prompts written by others. The ideal candidates will have a solid ability to focus on efficiency and problem-solving, and excellent writing and reading comprehension skills – including experience in creating and composing text within a specified amount of time. This role provides opportunities for career advancement. Note: There is no coding or software development as part of this role. What You'll Achieve (Responsibilities):  Work collaboratively in a fast-paced environment Work on various client projects to train generative AI models, by creating prompts and responses based on the instructions provided and on using established best practices for quality prompts Given examples, generate similar prompts and responses Execute different Use Cases collecting Data in support of AI engine Fine-tune AI training prompts for more consistent results Work with a small team of Data Specialists in annotation and labeling projects Engage and assist in regular team training Help identify areas for process improvements Assist in documenting processes Quantitative and Qualitative feedback Provide feedback on tools being used and on potential alternatives Use a variety of communication channels such as Slack, Teams, and SharePoint, to learn about new projects, collaborate with your team, and ask questions Learn new software programs on the job Providing supporting documentation when the AI fails Keywords provides a competitive compensation package, good benefits, and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians. Requirements Preferred prior work experience or college studies in AI Process-oriented, focused on problem-solving, an effective communicator, efficient, and highly organized, with strong attention to detail Ability to learn, document, and work with the team on new technologies and processes Ability to gain new skills and knowledge through hands-on experience Experience in assisting in system troubleshooting & finding resolutions Keen eye for detail Strong communication skills (oral and written) Demonstrated ability to work independently Strong time management skills Exemplify the quality of doing "get it done attitude," including a high level of accountability, transparency, and teamwork first & foremost A stable internet connection with a download speed of 50-100 Mbps and an upload speed of at least 10 Mbps Benefits At Keywords, we provide all our contingent workforce with: Paid Time Off (including sick days and holidays) 401k (3% matching) Medical, Dental and Vision benefits

Job Title: Online Passport Customer Service Representative Location: Sun Valley (In Office) Employment Type: Full-Time ⸻ About the Role We are seeking detail-oriented and customer-focused Online Passport Customer Service Representatives to assist applicants with their passport-related inquiries. This position involves providing guidance through the application process, answering questions about required documentation, troubleshooting online submission issues, and ensuring a smooth customer experience. ⸻ Key Responsibilities • Respond to customer inquiries via email, chat, and phone in a professional and timely manner • Form filling and printing shipping labels • Verify customer information and guide applicants on required documents • Troubleshoot basic technical issues customers may encounter on the portal • Escalate complex cases to the appropriate department when necessary • Maintain accurate records of customer interactions • Deliver excellent service while upholding confidentiality and security standards ⸻ Qualifications • Prior experience in customer service, call center • Strong written and verbal communication skills • Ability to work independently and manage multiple inquiries at once • Basic technical troubleshooting ability (navigating websites, guiding customers through online forms) • Strong attention to detail and organizational skills Plus • Typing speed - 40wpm+ • Photoshop ⸻ Benefits • Competitive hourly pay $18-25 • Flexible scheduling options (weekday and weekend shifts available) • Paid training and ongoing support ⸻ How to Apply Please submit your resume

Rational 360 is hiring a Social Listening Associate to help support and expand the firm’s integrated data approach for clients. Candidates should have experience gleaning insights from social media, news or other text-based datasets, preferably in an advocacy or political context. Candidates must be eager to work in a fast-paced environment and able to manage a diverse workload. Our firm is committed to high-quality, personal service and we specialize in strategic public affairs communications, reputation management, business and consumer public relations and interactive digital communications.About Rational 360: The Rational Way: All in Partners Rational 360 is a leading full-service strategic communications and digital agency, with offices and staff located across the country. We recognize that communications and public affairs rarely take place in a vacuum, and our work is always crafted using the best data analysis to support organization-wide strategic objectives for our clients. From public relations and public affairs to crisis communications and new media strategy, our experienced team takes an innovative, active approach to advancing your mission-critical goals. We understand the unique opportunities and challenges of the 21st century media landscape and operate as an extension of your own communications and leadership teams. The Rational Approach: Integrated Campaigns We create custom campaigns that are integrated with communication, policy, or business goals an organization may have and we measure our campaigns on their ability to deliver outcomes and results. Our creative and relentless approach inspires hearts and minds, turns data into action, opens commercial markets, and drives impactful outcomes that win. The Rational Difference: Connected Where it Matters. Our bipartisan team members have worked at every level of business and government and our networks extend deep into the Halls of Congress, the White House, and Fortune 500 boardrooms across the country. We have the pulse of mission-critical conversations and implement campaigns when and where it matters most – and measure success at every point in the process. Requirements 1-2 years of experience analyzing news and social media conversation with proven results, including internships Willingness and excitement to think creatively and entrepreneurially about digital opportunities for individual campaigns and the agency as a whole Curious self-starter who enjoys digging into data to help others understand the data and inform campaign-driving insights Familiarity with some/all of the following: social listening/management tools (e.g. Brandwatch, NetBase, Talkwalker, Meltwater, Spredfast/Khoros, Sprout Social, Sprinklr), advocacy and fundraising CRMs (e.g. BSD, EveryAction), Google Analytics, Tableau, or message testing platforms (e.g. Qualtrics) Not afraid to manually explore and learn about data in Microsoft Excel Communications, research, statistical or business background, with experience wrangling small and large datasets to extract effective and accurate insights Willingness to experiment and add to a supportive and collegial environment where we can try new things Strong attention to detail with the ability to handle multiple projects simultaneously Ability to communicate data and analysis visually, verbally and written – tailored to the audience Bonus points if you have experience with Boolean search logic, identifying and capturing media clips, forming lists of media contacts and influencers, or analyzing a brand's owned social media content strategy Benefits Rational 360 offers competitive compensation including year-end bonuses and a 401K match for full-time employees. Rational 360 is part of a unique group of companies that share ownership with employees though an ESOP.  Every employee has a stake in the Company's success. This is a long-term wealth-building retirement benefit. Full-time staff members are eligible for medical, dental, and vision insurance. The salary range for this role is $56,000 - $58,000. We offer employees paid time off, paid holidays off, paid family leave, sick leave, and a flexible work schedule around the holidays which include the office closing between Christmas and New Year's Day. Full-time employees are expected to work in our Washington, DC office Monday, Wednesday, and Thursday each week and have the option to work remotely each Tuesday and Friday. Additionally, employees can take up to two (2) additional weeks of remote workdays during the calendar year. Employees have the opportunity to continue to grow their skills with professional development in the office or remotely. Rational 360 hosts weekly all-staff professional development trainings led by a leader at Rational 360 or by an expert brought in from outside of Rational 360 to lead the trainings. Each employee is paired with a senior member of the management team at Rational which will serve as his or her mentor throughout the year to continue to grow in his or her career at Rational. Rational 360 has a 3-month check-in for all new employees, a 6-month review, and an annual review for each year the employee is at Rational 360. Rational 360 is an Equal Employment Opportunity (EEO) employer.