Browse
···
Log in / Register

Sr IT Support Analyst | Wayne, PA | Rate Open

Negotiable Salary

Two95 International Inc.

Wayne, PA 19087, USA

Favourites
Share

Description

Title : Sr IT Support Analyst Location : Wayne, PA Type : Full Time Salary : $Open (Best Possible) YOU’RE GOOD AT: Monitoring JIRA Help Desk system for work intake from problem tickets to service requests Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems Providing Tier 1-3 software end user support in Windows, Mac OS, VoIP, WebEx, and other software as needed Provide Tier 1-3 support in Office365, including advanced support in SharePoint Administration, InfoPath, OneDrive, Flow or Workflows, Teams and Skype for Business Providing Tier 1-3 Executive Support for our C-Suite Provide end user/new user education with a focus on collaboration tools like Office365 Provision, image, install, and maintain all laptop and virtual (VM/VDI/Citrix) workstations, for both local or remote users, along with associated peripheral devices Provides support to the team as a subject matter expert in all desktop computing environments, focusing on continuous improvement, performing root cause analysis for problem elimination, with a focus on customer service and innovation. Maintain workstation inventory and licensing inventory, including quote/purchasing and vendor management Advanced Office365 and Active Directory administration with a high focus on Exchange, Azure AD, DFS, ADFS and SSO. This position requires the ability to develop, implement and maintain AD Group Policy and InTune policy Work closely with the Director of IT Corporate Services on other projects This position has high visibility and requires the highest level of communication with strong verbal and writing skills. YOU HAVE: Bachelors or relevant work experience with industry certifications like MCSA, MCP, ITIL 8+ years of desktop services experience. 5+ years of advanced experience in Active Directory and server administration. 3+ years providing executive/C-SUITE personalized desktop support. 1+ years of desktop networking with LAN/WLAN experience. Note: If interested please send your updated resume and include your rate/Salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest!

Source:  workable View Original Post

Location
Wayne, PA 19087, USA
Show Map

workable

You may also like

Craigslist
On-Site IT Support Technician (Part-Time, 2 Days/Week) (oakland downtown)
1109 Linden St, Oakland, CA 94607, USA
About Us We are a Managed Service Provider (MSP) specializing in IT solutions for architectural firms. Our clients rely on us to support complex IT environments that include Autodesk products (AutoCAD, Revit, Bluebeam, SketchUp), Adobe Creative Suite, and Microsoft 365. We focus on delivering excellent technical support and outstanding customer service. We are currently looking for an experienced On-Site IT Support Technician to provide hands-on support for our clients on a part-time basis (two full days per week, 8 hours each day). Position Summary This role is perfect for an experienced IT professional (3–5 years) who enjoys working in a client-facing environment. The position involves on-site support, troubleshooting technical issues, assisting with network and system administration tasks, and providing excellent communication with end-users. You must be organized, proactive, and confident in handling both hardware and software issues. Key Responsibilities Provide on-site technical support for desktops, laptops, and peripherals. Troubleshoot and resolve issues related to: Autodesk (AutoCAD, Revit, Bluebeam, SketchUp) Adobe Creative Suite (Photoshop, Illustrator, InDesign) Microsoft 365 (Outlook, Teams, OneNote) Assist with basic networking and connectivity troubleshooting (switches, routers, firewalls). Support Windows environments, including domain login issues and printer setups. Perform hardware diagnostics and replacements (RAM, hard drives, etc.). Document work and updates in Zoho Desk and IT Glue. Communicate clearly with clients regarding progress and resolutions. Requirements 3–5 years of IT support experience (MSP experience strongly preferred). Hands-on experience with: Autodesk software (AutoCAD, Revit) and plugins (e.g., pyRevit). Adobe Creative Suite and Microsoft 365 troubleshooting. Windows desktop environments and basic domain administration. Basic knowledge of network troubleshooting (firewalls, switches, VPNs). Familiarity with MSP tools: Zoho Desk, IT Glue, ClickUp, Resource Guru (or similar). Excellent English communication skills (written and spoken) for client interaction and documentation. Strong problem-solving ability with logic and common sense. Reliable transportation to travel to client sites. Preferred Qualifications Experience working with architectural firms or design software environments. CompTIA certifications (A+, Network+, Security+) or equivalent experience. Familiarity with ITIL processes. Schedule & Pay 2 full days per week (8 hours per day) – flexible scheduling available. Pay: (based on experience). How to Apply Please reply to this post to apply. Include your resume and a short cover email explaining why you’re a great fit for this role.
Negotiable Salary
Craigslist
IT Consultant for an MSP (Mission Valley-Not a remote position)
2263 River Run Dr, San Diego, CA 92108, USA
IT Consultant for an MSP (Centrally located Mission Valley office Not a remote position) Compensation: Full Time w/Benefits/ 65-80k annually commensurate with experience employment type: full-time Job title: Sr. IT Consultant Fast growing IT and Hosted VoIP Service Provider seeks individual to provide technical services to small and medium size companies primarily in San Diego. Our services offered include IT services, Office 365 Support, Cloud and premised Server Management, and Hosted VoIP. Competitive Pay and Benefits! • Paid PTO • Paid Holidays • Company sponsored Health Care • Company matching 401k • Approved expense reimbursement Responsibilities: • Oversee the installation and maintenance of operating systems, network systems, software, and hardware • Monitor system operations to detect potential problems • Implement network systems to support customer technologies. • Provide technical collaboration with team members • Complete reviews of new and existing products Qualifications: • Previous experience in computer engineering, architecture, or other related fields • Fundamental knowledge of networking, hardware, and software • Strong troubleshooting and critical thinking skills • Ability to prioritize and multitask • Deadline and detail-oriented this is not a remote position. Office located in Mission Valley Required Skills: • Office 365/Azure • Active Directory/Group Policy • Windows 2016/2019/2022 Server • Technology troubleshooting. • Excellent analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Knowledge of Windows and networking. • Strong knowledge of networking, routers, switches, firewalls, Domains, DNS, DHCP, Subnetting, and working with ISPs. Preferred Experience: • Virtualization (VM-Ware, Microsoft) • Command line level knowledge of Linux OS • Strong Verbal and communication skills. • Well organized and Customer Service skills
$65,000-75,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.