Front Office Receptionist

POSITION TITLE: Guest Service Associate REPORTS TO: Operations Manager LOCATION: Ventura, CA CLASSIFICATION: Non-Exempt, Full-Time HOURLY RATE: $18.50 PERTINENT INFORMATION: Work Shift: Saturday - Wednesday 3:00PM-11:30PM This position to be filled as soon as possible Guest Services Associate A Guest Services Associate is responsible for providing a hospitable, safe, and healthy environment in which guests experience enhanced dignity and respect. Responsibilities and Initiatives Ensure safety and security of recuperative care facility. Conduct daily facility and equipment inspections. Conduct constant room checks throughout the day. Perform guest intake responsibilities, ensuring that all guests are greeted and provided with a detailed orientation of program guidelines, when applicable. Develop rapport with guests and garner guest feedback. Create, lead, and/or implement engagement activities with our guests, when applicable. Build rapport and trust with our guests through constant engagement and checking in. Attend to our guests’ requests. Assist nursing, social services and external partners with guest appointments on-site or check ins. Assist management in accurately maintaining bed availability and documentation. Assist Lead staff or Program Management with supplies inventory check/ log. Maintain accurate record keeping including but not limited to daily shift notes, incident reports, Emergency Action Plan drills, etc. when applicable. Respond to and provide positive intervention encounters for guest concerns. Attend all meetings and training that are aligned with the role which includes shift hand off, and trainings such as, but not limited to; BLS, Crisis Prevention, Harm Reduction, Trauma Informed Care, DEI, etc. Perform laundry, clothing requests and mealtime duties and in the absence of the environmental site associate perform housekeeping services (if applicable). Must be flexible to adapt to schedule changes and/or work additional shifts to meet the needs of the facility, notwithstanding labor laws. Must model and project a positive professional image and adhere to the organization dress code. Perform additional assignments to meet the needs of the facility, notwithstanding primary responsibilities. Always follow NHF policies and procedures. Requirements High School Diploma or equivalent required. Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). Ability to perform and prioritize multiple tasks effectively and efficiently. Must be able to work a schedule with five (5) eight (8) hour shifts. Valid CA driver’s license. Current CPR and First Aid certification. Excellent oral and written communication skills. Ability to communicate effectively with all levels of staff, guests, and visitors. Working knowledge of Microsoft Office Suite. Physical Requirements The duties as described will required frequent standing and walking.  The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds.  Must utilize conversational speech for effective verbal communication.  Noise level is high in some client care areas.  Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org.

POSITION TITLE: Lead Guest Services Associate REPORTS TO: Program Coordinator LOCATION: Arleta, CA, CLASSIFICATION: Non-Exempt, Full Time SALARY: $19.00 - $22.00 Hourly Rate PERTINENT INFORMATION: All positions require candidates to successfully pass a background check, LIVE scan and TB Test Multiple shifts available: 7AM-3:30PM, 3:00PM-11:30PM Guest Services Associate The Lead Guest Service Associate (LGSA) will provide support and leadership while overseeing the day-to-day functions of the Guest Service Associate team members on their assigned shift at our Recuperative Care Facility. They will be responsible for providing a hospitable and safe environment in which guests experience dignity and respect. Responsibilities and Initiatives To help NHF meet its growth goals, the Lead Guest Service Associate will: Collaborate with Program Coordinators and Program Manager to schedule staff to ensure shifts have sufficient coverage. Delegate tasks to GSA team members in alignment with departmental goals. Complete shift assignment sheets in collaboration with Program Coordinator. Conduct shift meetings in the absence of the Program Coordinator to debrief or discuss ongoing staff support. Attending regularly scheduled team meetings and training. Complete daily shift handoff meetings, participate by communicating critical guest needs in collaboration with interdisciplinary teams. Collaborate with Social Services and nursing department to ensure information is accurately received and executed by GSA while on shift. Provide quality assurance, coaching and support to GSA team; collaborate with the Program Coordinator to plan, monitor, and appraise job tasks and responsibilities. Implement systems, policies and procedures as directed by the Program Coordinator and Program Manager, delegating new assignments to team members, as needed. Review daily logs and shift notes for accuracy and completion. Complete inspections of all assigned duties for accuracy, completion, and address according and report to Program Coordinator as directed. Ensure all incident reports and/reporting and supportive documentation are completed accurately for Program Coordinator & Program Manager review. Ensure the safety and security of the facility; conduct safety drills as scheduled by Program Coordinator and Manager; assist and respond quickly to potential safety threats, taking the lead role in emergency evacuations. Assist with GSA onboarding and provide ongoing training, as needed. Perform all general Guest Service Associate responsibilities to assist team. Demonstrate the ability to handle moderate shift related matters and provide solutions in tandem with Program Coordinator and Program Manager’s instructions and guidelines. Ensure all Emergency Action Plan (EAP) drills and documentation are completed and presented to the Program Coordinator for review. Flexibility to adapt to schedule changes and or work additional shifts to meet the needs of the facility, notwithstanding labor laws. Must work as an extension of Program Coordinator in their absence. Complete additional assignments, responsibilities, and tasks as needed to meet the needs of the facility. Always follow NHF policies and procedures. Requirements Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred). No write-ups or performance improvement plan within the last 6 months (internal hires) Excellent communication skills both oral and written; time management and strong organizational skills. Positive and welcoming attitude Ability to communicate effectively with all levels of staff, guests, and visitors. Intermediate computer proficiency in Microsoft Office Suite that includes Outlook, Word, Excel required. Current CPR and First Aid Certification (Preferred but not required). Bi-lingual in Spanish Preferred. TB test required. Fingerprint live scan /background required. Physical Requirements The duties as described will require frequent standing and walking. The employee will frequently bend/stop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas. Benefits PROGRAMS National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at: http://nationalhealthfoundation.org

We are now accepting motivated individuals to join our Front Desk team here at the Tru by Hilton in McKinney,TX!! Full Job Description SUMMARY: Responsible for greeting guests, taking reservations, providing guest service and settling guest accounts upon completion of their stay. ESSENTIAL DUTIES AND RESPONSIBILITIES: Greets, checks in, and assigns rooms to guests Promptly and effectively deals with guest requests and complaints Answers phone calls and routes appropriately, takes accurate messages, makes reservations and uses upselling techniques as directed by General Manager or sales team Assists sales and marketing efforts as directed by General Manager Handles confidential information with high integrity Maintains accurate cash, accounting, and reservation records Responsible for all cash and credit card transactions so that drawers balance at the end of each shift Answers guest inquiries about area attractions, hotel services, directions or reservations Conducts wake up calls as requested Records pertinent guest information and issues in log book for opening managers review Keeps communal areas and lobby clean Assists breakfast hosts in replenishing food or supplies and cleaning as directed Assists with laundry as directed Follows company policies and procedures Other duties as assigned by supervisor or management QUALIFICATIONS : Education/Experience: High School Diploma or GED equivalent. Minimum of three months hotel guest service experience or equivalent training and experience. Hilton PEP experience preferred. Working Conditions: May be required to work nights, weekends, and holidays. Will be required to work in a fast-paced environment. Job Types: Full-time, Part-time Pay: Based on experience Expected hours: 40 per week Schedule: 8 hour shift Day shift Holidays Monday to Friday Night shift Weekends as needed Experience: Hotel Experience: 1 year (Required) Customer Service: 1 year (Required) Requirements Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like PEP Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Benefits Hilton Employee Discount after 60 days

Who We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org. Posting Information: Salary/Hourly Rate: $17-$19/hour Hours per week: 40  Job Classification: Limited term, non-exempt  Job Type: Onsite  Duration: August – November Location: Mytoi Garden, Cape Poge Wildlife Refuge, and Wasque Reservation, Chappaquiddick  Edgartown, MA  What You’ll Do: Your Impact: The Trustees of Reservations is seeking friendly, patient, and attentive rangers to work at Cape Pogue Wildlife Refuge, Leland Beach & Wasque Reservation properties on Chappaquiddick Island. As a ranger, you will enforce refuge rules and regulations, assist with daily operations and maintenance of property and trail systems, assist in rare and endangered shorebird protection, and facilitate Over-Sand Vehicle (OSV) openings and restrictions. You should possess good interpersonal skills and experience in customer service.  The Role: As a Gatehouse Ranger, you are the backbone of operations, with emphasis on the facilitation and fulfillment of an outstanding visitor experience, including admissions and Over-Sand Vehicle (OSV) permit distribution.  Specifically, you’ll: Greet visitors in a welcoming manner; project the first impression of The Trustees and our special places.   Provide thoughtful and informed information about The Trustees, the property, history, ecology, and engagement programming.  Handle phone and email inquiries to provide prompt and accurate information on programming, directions, hours of operation, fees, et al.   Exercise confidence, a calm demeanor, and be able to articulate when confronted by unhappy or uncooperative visitors.   Participate in trainings for rangers, especially IT, membership, team building sessions and meetings with the Ecology and Education teams.   Educate visitors about The Trustees mission and encourage them to become active members or renew.   Collect admission and/or program fees; operate gatehouse and Point of Sale (POS) systems. Assist with POS troubleshooting, training, and management as needed.   Responsible for cash management and closeout procedures.   Issue pre-purchased OSV permits or sell on-site.   Manage and communicate gatehouse, property, tour vehicle safety, and any upkeep to supervisor. Report concerns, incidents, and maintenance needs.   Effectively and professionally manage visitor complaints. Accurately report incidents according to Trustees policy.   Provide basic first aid and emergency response protocols when required; opportunity for CPR certification provided.   Help maintain clean facilities and gatehouse surroundings as needed.  Assist Stewardship Rangers and Island Ecology staff when needed to accurately describe property or OSV trail restrictions, protecting rare and endangered shorebirds and plants, safety concerns, announcements.   Other duties as assigned or without accommodation.    This is a limited-term, non-exempt position (40 hours/week) reporting directly to Stewardship Manager of Martha’s Vineyard. Requirements What You’ll Need: Skills and Experience: Genuine commitment to the values and mission represented by The Trustees.  Excellent visitor contact and customer service skills.   Ability to work with or without supervision, and as a member of a team.  Excellent verbal and written communication skills.   Sound computer skills and or the willingness and ability to learn.   CPR & First Aid certification (highly desirable).  Eligibility Criteria: Ability to work inside or outside in all weather conditions including heat and rain.  Flexibility to work nights and weekends.  Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.  A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed]  A satisfactory criminal background (CORI) check.  Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above. Questions? Contact our People team at people@thetrustees.org! Benefits Your Benefits: Sick time: Prorated by length of service  Vacation time: Prorated by length of service  12 observed holidays, 3 floating  Health insurance: You are eligible to participate in the Trustees’ health insurance benefit via Blue Cross Blue Shield (BCBS). BCBS also offers additional benefits, such as fitness reimbursement and rewards for healthy habits.   Short-Term and Long-Term Disability Insurance  Massachusetts Paid Family Medical Leave  Life Insurance   Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.   Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.   Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.   Equal Opportunity and Diversity: The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission. The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at people@thetrustees.org.

Do you thrive on helping others, have the charm to make anyone feel at ease, and the stamina to navigate a bustling airport? If so, Pacific Aviation/Superior Aircraft Services is looking for compassionate individuals to join our team at ILM Airport as Wheelchair Assistants—and we’re especially seeking night owls ready to make a difference! We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the helping hand that turns travel challenges into positive experiences. Whether it’s assisting with wheelchairs or offering directions, you’ll make a meaningful impact by ensuring every passenger feels supported and cared for. Your Mission: As a Wheelchair Attendant, you’ll be the helping hand that guides passengers through their travel journey. Here’s how you’ll make an impact: Guide with Kindness: Assist passengers needing wheelchair or luggage assistance, making them feel cared for and valued. Information Expert: Provide general information and directions, ensuring passengers feel confident navigating the airport. Positive Presence: Project a friendly and approachable image, leaving a lasting impression on travelers from around the world. Team Collaborator: Work closely with your team, airline personnel, and supervisors to ensure passengers’ needs are met seamlessly. Why You’ll Love This Role: You won’t just be helping passengers; you’ll be the reason their journey starts and ends with a smile. You’ll have the opportunity to meet people from all walks of life while growing both personally and professionally—all in a dynamic airport environment. What You Bring: A Growth Mindset: You’re eager to learn and excited about personal and professional growth. Professionalism: You carry yourself with respect, courtesy, and care. Decision-Making & Organization: You can prioritize tasks and work independently while maintaining attention to detail. Team Spirit: You thrive in a team environment, coordinating with coworkers to achieve common goals. Physical Fitness: You can lift up to 70 lbs, stand and walk for extended periods, and assist passengers as needed. Flexibility & Reliability: You’re available for night shifts between (4am to 8am) and/or a shift between(8pm to 12:30am), shift can adapt to changing flight schedules. Positions will be 30 hours per week.  Requirements Ability to work for any U.S. employer without sponsorship. Reliable transportation to and from the airport. Must pass a TSA background check (two forms of ID required). Customer service experience preferred, but not required. Second language proficiency is a plus. Benefits $11.00 per hour + Tips Paid Training – We’ll set you up for success. Holiday Pay – Because hard work deserves celebration. Uniform Provided – Look sharp without the shopping. Flexible Schedule – Night shifts preferred for those who love the late hours. Ready to Join Our Team? This is more than just a job; it’s an opportunity to be part of a team that values diversity, growth, and exceptional service. At Pacific Aviation/SAS, we don’t just accept differences—we celebrate them, believing that a diverse team is a strong team. Apply today and start your journey with us. Who knows—your next adventure could begin right here at ILM Airport!

Join us at Fairfield by Marriott New Bedford, MA. We are excited to add new members to our team. We are looking for a Part-Time Front Desk Attendant, with room to grow and gain hours during the peak season. We have an excellent management team and are happy to work with you on a schedule that best fits both of our needs. Fairfield by Marriott New Bedford, MA is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Attendant. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills. Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500. RESPONSIBILITIES: Maintain a warm, welcoming and professional demeanor while interacting with all guests. Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded. Answer the telephone in a professional manner. Follow procedures on posting charges and settling guest accounts. Effectively address and resolve guest problems to increase guest satisfaction. Be knowledgeable of emergency procedures and Hotel policies. Pay: $16- $17 PER HOUR Shifts: 7am-3pm , 3pm-11pm Job Type: Part-time keywords: front desk, front desk agent, hotel, customer service, guest representative Requirements Hotel experience is a plus but NOT REQUIRED Multitasking Customer service skills Possibility to cross train in other departments of the hotel Benefits Brand Wide Room Discounts Company Wide Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training