Front Office Receptionist

Who We Are: Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org. Posting Information: Salary/Hourly Rate: $17-$19/hour Hours per week: 40  Job Classification: Limited term, non-exempt  Job Type: Onsite  Duration: August – November Location: Mytoi Garden, Cape Poge Wildlife Refuge, and Wasque Reservation, Chappaquiddick  Edgartown, MA  What You’ll Do: Your Impact: The Trustees of Reservations is seeking friendly, patient, and attentive rangers to work at Cape Pogue Wildlife Refuge, Leland Beach & Wasque Reservation properties on Chappaquiddick Island. As a ranger, you will enforce refuge rules and regulations, assist with daily operations and maintenance of property and trail systems, assist in rare and endangered shorebird protection, and facilitate Over-Sand Vehicle (OSV) openings and restrictions. You should possess good interpersonal skills and experience in customer service.  The Role: As a Gatehouse Ranger, you are the backbone of operations, with emphasis on the facilitation and fulfillment of an outstanding visitor experience, including admissions and Over-Sand Vehicle (OSV) permit distribution.  Specifically, you’ll: Greet visitors in a welcoming manner; project the first impression of The Trustees and our special places.   Provide thoughtful and informed information about The Trustees, the property, history, ecology, and engagement programming.  Handle phone and email inquiries to provide prompt and accurate information on programming, directions, hours of operation, fees, et al.   Exercise confidence, a calm demeanor, and be able to articulate when confronted by unhappy or uncooperative visitors.   Participate in trainings for rangers, especially IT, membership, team building sessions and meetings with the Ecology and Education teams.   Educate visitors about The Trustees mission and encourage them to become active members or renew.   Collect admission and/or program fees; operate gatehouse and Point of Sale (POS) systems. Assist with POS troubleshooting, training, and management as needed.   Responsible for cash management and closeout procedures.   Issue pre-purchased OSV permits or sell on-site.   Manage and communicate gatehouse, property, tour vehicle safety, and any upkeep to supervisor. Report concerns, incidents, and maintenance needs.   Effectively and professionally manage visitor complaints. Accurately report incidents according to Trustees policy.   Provide basic first aid and emergency response protocols when required; opportunity for CPR certification provided.   Help maintain clean facilities and gatehouse surroundings as needed.  Assist Stewardship Rangers and Island Ecology staff when needed to accurately describe property or OSV trail restrictions, protecting rare and endangered shorebirds and plants, safety concerns, announcements.   Other duties as assigned or without accommodation.    This is a limited-term, non-exempt position (40 hours/week) reporting directly to Stewardship Manager of Martha’s Vineyard. Requirements What You’ll Need: Skills and Experience: Genuine commitment to the values and mission represented by The Trustees.  Excellent visitor contact and customer service skills.   Ability to work with or without supervision, and as a member of a team.  Excellent verbal and written communication skills.   Sound computer skills and or the willingness and ability to learn.   CPR & First Aid certification (highly desirable).  Eligibility Criteria: Ability to work inside or outside in all weather conditions including heat and rain.  Flexibility to work nights and weekends.  Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment.  A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed]  A satisfactory criminal background (CORI) check.  Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above. Questions? Contact our People team at people@thetrustees.org! Benefits Your Benefits: Sick time: Prorated by length of service  Vacation time: Prorated by length of service  12 observed holidays, 3 floating  Health insurance: You are eligible to participate in the Trustees’ health insurance benefit via Blue Cross Blue Shield (BCBS). BCBS also offers additional benefits, such as fitness reimbursement and rewards for healthy habits.   Short-Term and Long-Term Disability Insurance  Massachusetts Paid Family Medical Leave  Life Insurance   Employee Assistance Program: Free access to a confidential service that helps employees and their communities with personal and work-related issues, such as mental health support, counseling, and financial advice.   Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.   Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.   Equal Opportunity and Diversity: The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission. The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at people@thetrustees.org.

Do you thrive on helping others, have the charm to make anyone feel at ease, and the stamina to navigate a bustling airport? If so, Pacific Aviation/Superior Aircraft Services is looking for compassionate individuals to join our team at ILM Airport as Wheelchair Assistants—and we’re especially seeking night owls ready to make a difference! We’re Pacific Aviation—the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you’ll be the helping hand that turns travel challenges into positive experiences. Whether it’s assisting with wheelchairs or offering directions, you’ll make a meaningful impact by ensuring every passenger feels supported and cared for. Your Mission: As a Wheelchair Attendant, you’ll be the helping hand that guides passengers through their travel journey. Here’s how you’ll make an impact: Guide with Kindness: Assist passengers needing wheelchair or luggage assistance, making them feel cared for and valued. Information Expert: Provide general information and directions, ensuring passengers feel confident navigating the airport. Positive Presence: Project a friendly and approachable image, leaving a lasting impression on travelers from around the world. Team Collaborator: Work closely with your team, airline personnel, and supervisors to ensure passengers’ needs are met seamlessly. Why You’ll Love This Role: You won’t just be helping passengers; you’ll be the reason their journey starts and ends with a smile. You’ll have the opportunity to meet people from all walks of life while growing both personally and professionally—all in a dynamic airport environment. What You Bring: A Growth Mindset: You’re eager to learn and excited about personal and professional growth. Professionalism: You carry yourself with respect, courtesy, and care. Decision-Making & Organization: You can prioritize tasks and work independently while maintaining attention to detail. Team Spirit: You thrive in a team environment, coordinating with coworkers to achieve common goals. Physical Fitness: You can lift up to 70 lbs, stand and walk for extended periods, and assist passengers as needed. Flexibility & Reliability: You’re available for night shifts between (4am to 8am) and/or a shift between(8pm to 12:30am), shift can adapt to changing flight schedules. Positions will be 30 hours per week.  Requirements Ability to work for any U.S. employer without sponsorship. Reliable transportation to and from the airport. Must pass a TSA background check (two forms of ID required). Customer service experience preferred, but not required. Second language proficiency is a plus. Benefits $11.00 per hour + Tips Paid Training – We’ll set you up for success. Holiday Pay – Because hard work deserves celebration. Uniform Provided – Look sharp without the shopping. Flexible Schedule – Night shifts preferred for those who love the late hours. Ready to Join Our Team? This is more than just a job; it’s an opportunity to be part of a team that values diversity, growth, and exceptional service. At Pacific Aviation/SAS, we don’t just accept differences—we celebrate them, believing that a diverse team is a strong team. Apply today and start your journey with us. Who knows—your next adventure could begin right here at ILM Airport!

Join us at Fairfield by Marriott New Bedford, MA. We are excited to add new members to our team. We are looking for a Part-Time Front Desk Attendant, with room to grow and gain hours during the peak season. We have an excellent management team and are happy to work with you on a schedule that best fits both of our needs. Fairfield by Marriott New Bedford, MA is currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Attendant. Someone with a friendly & welcoming personality is the ideal candidate for this opening. This is an exciting opportunity for someone who is looking to develop their professional skills. Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500. RESPONSIBILITIES: Maintain a warm, welcoming and professional demeanor while interacting with all guests. Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded. Answer the telephone in a professional manner. Follow procedures on posting charges and settling guest accounts. Effectively address and resolve guest problems to increase guest satisfaction. Be knowledgeable of emergency procedures and Hotel policies. Pay: $16- $17 PER HOUR Shifts: 7am-3pm , 3pm-11pm Job Type: Part-time keywords: front desk, front desk agent, hotel, customer service, guest representative Requirements Hotel experience is a plus but NOT REQUIRED Multitasking Customer service skills Possibility to cross train in other departments of the hotel Benefits Brand Wide Room Discounts Company Wide Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training

Title: Front Desk Manager Location: Marriott, Alabama Compensation: $65,000 annually plus up to 10% annual incentive Marvin Love and Associates is seeking an experienced and dedicated Front Desk Manager for a renowned Marriott property in Alabama. In this role, you will be responsible for overseeing the front desk operations to ensure exceptional guest experiences. Your leadership will be vital in managing the front desk team and ensuring that they provide prompt, courteous service. You'll handle guest check-ins and check-outs, resolve any issues that may arise, and maintain a smooth workflow throughout the front desk operations. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering outstanding customer service. Responsibilities Supervise front desk staff and ensure they provide outstanding customer service. Handle guest inquiries, requests, and complaints in a timely and professional manner. Oversee check-in and check-out procedures, ensuring accuracy and efficiency. Manage reservations and accommodate guest requests to maximize satisfaction. Coordinate with housekeeping and maintenance departments to ensure clean and safe facilities. Monitor the front desk’s performance metrics and implement improvements as needed. Maintain a positive work environment and foster teamwork among staff. Requirements Proven experience as a Front Desk Manager or similar role in a hospitality environment. Strong customer service skills and a commitment to guest satisfaction. Excellent leadership and team management abilities. Familiarity with hotel management software and MS Office. Outstanding communication and problem-solving skills. Ability to multitask and work effectively in a fast-paced environment. High school diploma or equivalent is required; a degree in Hospitality Management is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Free Food & Snacks Wellness Resources

Schedule: Full-Time | Morning or Afternoon shift | Availability to work on weekends About the Role We are seeking a polished and service-oriented Concierge to join our team at a luxury high-rise residential community. As the first point of contact for residents and guests, the Concierge plays a vital role in creating an elevated and welcoming atmosphere. This position is ideal for someone with a strong passion for hospitality, a refined approach to customer service, and the ability to anticipate and exceed resident expectations. Key Responsibilities Serve as the primary point of contact for residents, guests, and vendors, ensuring a warm, professional, and service-driven experience at all times. Provide personalized assistance with reservations, transportation, deliveries, event coordination, amenity bookings, and other resident requests. Maintain accurate records, daily activity logs, and incident reports using property software and internal systems. Respond promptly and professionally to resident concerns or complaints, ensuring resolution and follow-up with a high level of discretion. Coordinate front desk operations including visitor management, package acceptance, key control, and building access. Communicate effectively with all departments to support smooth building operations and resident satisfaction. Demonstrate a proactive attitude by anticipating resident needs and personalizing interactions whenever possible. Monitor lobby and amenity areas for cleanliness, safety, and overall presentation. Uphold building security standards and emergency response procedures. Work flexible hours, including evenings, weekends, and holidays, as required. Requirements 2–3 years of experience in a concierge, front desk, hospitality, or customer service role, ideally within a luxury residential, hotel, or private club environment. Strong verbal and written communication skills; professional phone and email etiquette. Exceptional interpersonal skills with a "white-glove" service mindset. Highly organized with excellent multitasking and time management abilities. Proven ability to remain calm, diplomatic, and effective in high-pressure or sensitive situations. Detail-oriented with a commitment to maintaining accurate records and documentation. Comfortable using front desk systems, Microsoft Office Suite, and communication platforms. Must be flexible and dependable, with the ability to work evenings, weekends, and holidays as needed. Benefits Medical Dental Vision Short term disability (STD) Long term disability (LTD) Employee assistance program (EAP) Identity theft protection Pet insurance  Retirement Paid Time Off (PTO)

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!  Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed!   Job Summary: The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals. Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries. Notes patient arrival in Practice Management System (EMR). Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system. Prepares necessary patient paperwork prior to patient’s appointment. Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary. Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions. Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment. Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR). Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required. Responsible for keeping the reception area clean and organized. Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out. Protects patients’ rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures, and reports changes as needed. Contributes to team effort by accomplishing related results, as needed. Routinely demonstrates superior customer service skills. Answers the telephone in a timely and polite manner. Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner. Other duties as assigned by Practice Manager or Area Practice Manager. Requirements High School Diploma required; Associates Degree preferred 1 year customer service experience in health care office preferred Benefits Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.