Resident Experience Ambassador (PRN)

Move to Improve and bring the company forward Curiosity and drive to change quickly is in our DNA. A legacy from our founders, the culture of innovation has made DOF one of the most exciting places to work. An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly. And who knows? Perhaps you will learn something from your new colleagues, as well. We offer exciting activities and plenty of opportunity to grow. Our experts will help you to develop your knowledge, skills, and experience in DOF’s core activities. Join us as our new Crewing and Travel Coordinator We are looking for another member to join our Operations - Project Delivery Team in Houston, Texas. Our working environment consists of highly educated, skilled, positive, innovative, and enthusiastic employees. If you are a team player who would like to work closely with people from different parts of the world , we would love for you to apply. The Crewing & Travel Coordinator will be responsible for partnering with the Crewing and Travel Specialist to coordinate all company crewing and domestic and international travel services. Requirements Responsibilities/Key Tasks: Partners with Crewing & Travel Specialist for all crewing activities and travel needs for all office and field staff and contract employees. Maintain updated vessel rotation plans and execution of agreed crewing strategies Administer company travel policies and procedures to ensure compliance Maintain detailed records in crewing, travel, competency and training support systems. Maintain client required data base for crew clearance before travel as needed Responsible for client audits and compliance of corporate drug & alcohol policies (e.g. drug & alcohol random testing) Monitor travel-related spend and cost savings reporting. Track unused tickets and process refunds/exchanges. Verification of crew qualifications and required documentation for visas for staff prior to joining an assignment Arrange domestic and international travel requirements for all identified staff and contractors, which includes hotel accommodations, car hires, transfers, and flight arrangements Directs and processes required documentation for international travel, including securing out-bound visas for project personnel. Responsible to keep all documentation up to date. This includes travel visas, PTLs, LOIs, as required by client Prepares manifest documentation as per client requirement Assist with coordination of required OGUK and other medical physicals and testing required for duty assignment May be asked to participate in delivering travel induction for onboarding new employees Assists with the development, implementation and management of all travel vendor contracts, relationships and programs Track and maintain company travel issues as they occur and see them through to closure Assist with AMEX reconciliation by providing all travel and project related receipts in a timely manner to meet financial deadlines Participate in company audits as required Support continuous improvement processes and education Promote the company’s organization culture and values with staff and vendor partners. Work Experience: Minimum 3-5 years’ hands on experience in crewing to include selection of qualified company or third-party personnel, verification of readiness and knowledge of special considerations for international assignment Minimum 3-5 years’ experience in domestic and international travel coordination for both corporate and offshore/field personnel. Maritime industry and/or Subsea offshore experience is preferred Experience and understanding of complex ticketing rules and fares for both domestic and international air travel, cars, ground transportation and hotel bookings. Corporate housing experience a plus Maintain thorough knowledge of domestic and international reservation processes Qualifications: Minimum 2-year post-secondary education desired; experience may compensate for lack of formal education Skills (social/technical) and equipment Proficient in use of Microsoft Office Suite and electronic crewing and travel systems On-Call availability to work outside of normal business hours primarily on a rotation basis; Ability to work under pressure to meet urgent deadlines, remaining poised and calm Excellent written and verbal communication skills Outstanding time management and organizational abilities Team oriented with strong leadership and organizational abilities Ability to research online travel websites for best pricing and negotiating the best rates that will fit within the company’s budget and guidelines. Strong relationships with external offshore crewing agencies to ensure required personnel are sourced in a timely manner with all required competencies and certifications Who we are. At DOF what we do is as important as the way we do business – our operations are safe, legal and ethical, everywhere we do business. The DOF team treat each other and our surroundings with RESPECT, INTEGRITY and strive for EXCELLENCE in all we do. All our employees are expected to have a drive for results and solve problems, but not without showing integrity and focusing on communication along the way. With a multi-national workforce of around 5,500 personnel, DOF is an international group of companies which owns and operates a fleet of modern offshore/subsea vessels, with an engineering capacity to service both the offshore and subsea market. More than 40 years in the offshore business, DOF has a strong position in terms of experience, innovation, product range, technology, and capacity. DOFs core activities are vessel ownership, vessel management, project management, engineering, vessel operations, survey, remote intervention, and diving operations. DOF offers a full spectrum of top-quality offshore services to facilitate an ever-growing and demanding energy industry. The company’s main operation centers and business units are located in Norway, UK, USA, Singapore, Brazil, Argentina, Canada, Angola, and Australia. DOF is an equal opportunity employer and a values-driven organisation that embraces diversity with "Respect" as one of our five DOF values. The successful candidate will thrive in a corporate office of a global company among colleagues and stakeholders from different countries and cultures. Benefits We offer all our employees the benefit of working in a safe and supporting environment, where all are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Successful candidates will be required to undergo pre-employment drug and alcohol screening. DOF Subsea highly recommends that successful candidates have full vaccination against COVID-19. DOF Subsea maintains the right to request a background screening as a part of the recruitment process. DOF Subsea is an equal opportunity employer dedicated to promoting a diverse workforce and an inclusive respectful workplace. We encourage applications from all qualified individuals. We thank all applicants for their interest but only those selected for an interview will be contacted.

Key Responsibilities: 1. Customer Service: Greet and welcome customers in a friendly and professional manner. Take food and beverage orders, accurately enter them into the system, and ensure customer needs are met. Assist customers in selecting menu items, offering suggestions, and answering questions about the menu. Ensure customers receive their orders promptly and with the highest quality of service. Handle customer complaints or concerns professionally and escalate issues to management if needed. 2. Food Preparation: Prepare food and beverages according to Miss J’s Café standards, including sandwiches, salads, soups, and other menu items. Operate kitchen equipment, including grills, ovens, blenders, and toasters, safely and efficiently. Maintain proper food storage and organization in accordance with food safety regulations. Ensure all food items are fresh, properly portioned, and meet café quality standards. 3. Cleanliness and Sanitation: Keep the dining area, kitchen, and prep areas clean, organized, and sanitized throughout your shift. Regularly clean and disinfect surfaces, equipment, and restrooms to maintain a clean and safe environment. Follow all health and safety guidelines, including proper handwashing, food handling, and cleaning procedures. 4. Cash Handling and Register: Operate the cash register and process customer payments accurately. Provide change, issue receipts, and assist with any other payment-related tasks. Maintain a balanced cash drawer by following cash handling procedures. 5. Inventory and Stocking: Assist in maintaining inventory levels, ensuring food supplies are stocked and readily available. Notify management when stock is running low or when supplies need to be reordered. Help with receiving and organizing deliveries, checking quality, and ensuring proper storage of products. 6. Teamwork and Collaboration: Work cooperatively with other team members to ensure a smooth workflow during shifts. Assist with opening and closing duties, including setting up or closing the café, cleaning, and restocking supplies. Communicate effectively with colleagues and supervisors to ensure tasks are completed efficiently. 7. Adherence to Policies: Follow all company policies and procedures, including safety protocols, food handling, and customer service standards. Maintain a professional demeanor at all times and contribute to a positive work environment. Participate in training sessions and contribute to ongoing learning about café operations. Qualifications: Experience: Previous experience in customer service, food service, or a similar role is a plus but not required. Skills: Strong customer service skills, with a positive, friendly, and approachable attitude. Ability to work efficiently in a fast-paced environment. Basic math skills for handling cash and processing payments. Good communication skills and the ability to work well as part of a team. Attention to detail and ability to follow instructions.

About Us The Yarrow Group is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors. Our Values We Engage and We Listen We Care and We Own We Provide and We Ensure We Appreciate and We have Fun JOB SUMMARY The night auditor will be responsible for closing out and rolling the dates in all systems that support hotel operations. They will have a dual role as a Front Desk Agent and Auditor. JOB DUTIES 1. Night Audit – Perform nightly audits of the POS and PMS. This includes carefully scrutinizing transactions, making notes for managers, posting room rates, closing and rolling dates and closing and securing closed hotel areas. 2. Front Desk – Responsible for overall guest service including, but not limited to, resolving guest complaints, check-ins, check-outs, room upgrades and moves, handling maintenance, housekeeping requests, answering and directing phone calls and retail store sales. 3. Concierge – Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by the guest. 4.. Watch for safety hazards and report them immediately to your Department Supervisor. RESPONSIBILTY 1. Time management. 2. Attention to detail. 3. Maintain integrity at all times. 4. Make decisions/Resolve problems. 5. Work well with guests and co-workers. 6. Understand and maintain the standards, values, goals and vision of the hotel. 7. Display a “Guest First” attitude. 8. Overnight Shift requires staff to remain awake at all hours at the night. MINIMUM REQUIREMENTS Education: High School graduate or GED certificate, with an aptitude for math. Experience: Previous hotel front desk and PMS computer experience a plus. Other skills: Basic computer skills a must. Must be able to work well with others and be detail oriented. Must be able to work alone and over night shifts. Requirements PHYSICAL REQUIREMENTS 1. Lifting and Carrying up to 25 Pounds 2. Walking 3. Standing 4. Sitting 5. Carrying 6. Driving Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of The Cloudveil, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by The Cloudveil. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials. Benefits Wellness Resources Training & Development Short Term & Long Term Disability Paid Time Off (Vacation, Sick & Public Holidays) Life Insurance (Basic, Voluntary & AD&D) Retirement Plan (401k, IRA) Health Care Plan (Medical, Dental & Vision)

Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same. This role is a hands-on experience that develops your supervisory experience, coaching skills, coffee/ tea passion and business acumen, all to build your understanding of store management. You will learn how to create success for a multi-million-dollar business, create and develop great teams, and building a meeting place in your community that nurtures customers. These foundational principles set up partners for success for careers in store management and leadership. Requirements Using a mix of online learning, classroom training and hands on mentorship, you’ll learn how to: Grow a successful, multi-million-dollar business: drive sales leveraging your business acumen, efficiency and problem-solving skills Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams. Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team

Key Responsibilities: 1. Operational Management: Oversee daily operations, ensuring smooth and efficient service. Maintain high standards of food quality, ensuring consistency, taste, and presentation. Ensure compliance with all health, safety, and sanitation regulations, including food handling procedures and cleanliness standards. Monitor inventory and place orders for supplies, ensuring the restaurant is well-stocked without over-ordering. Manage opening and closing procedures, including cash handling, inventory checks, and ensuring proper security. Handle all operational issues, ensuring a quick resolution to any problems that may arise during service. 2. Staff Management: Hire, train, and supervise restaurant staff, including servers, kitchen staff, and cleaning personnel. Develop training programs for new hires and existing staff to ensure high performance and adherence to restaurant standards. Assign daily tasks and responsibilities to staff to ensure efficiency during shifts. Create staff schedules, ensuring that adequate coverage is provided during peak hours while keeping labor costs within budget. Provide ongoing feedback and conduct performance evaluations to help employees grow and improve. Handle employee concerns or conflicts and promote a positive work culture focused on teamwork and collaboration. 3. Customer Service: Ensure excellent guest service by monitoring guest satisfaction and addressing any concerns or complaints promptly. Regularly interact with customers to build rapport, solicit feedback, and ensure a high-quality dining experience. Monitor service standards, ensuring that staff is friendly, attentive, and efficient in all interactions with guests. Ensure that the restaurant maintains a welcoming atmosphere with clean tables, restrooms, and dining areas. Work with the kitchen and service staff to resolve any issues quickly and maintain high standards of service during peak hours. 4. Financial Management: Oversee restaurant financials, including sales, labor, food costs, and other expenses to ensure the restaurant meets its profit margins. Monitor daily sales and track key performance metrics to ensure targets are met. Develop and implement strategies to control food costs, manage labor, and minimize waste. Conduct cash handling and reconciliation processes accurately. Prepare and review financial reports with upper management and owners, identifying areas for improvement and potential cost-saving measures. 5. Health & Safety Compliance: Ensure the restaurant complies with all local, state, and federal health and safety regulations, including food safety, sanitation, and fire safety protocols. Conduct regular inspections of food storage, preparation areas, and dining areas to ensure cleanliness and safety standards are met. Ensure that staff is properly trained on safety procedures, including food handling, emergency protocols, and safe equipment use. Maintain proper safety signage, ensure the restaurant is free of hazards, and promote a safe work environment. 6. Marketing and Community Engagement: Participate in local marketing efforts, including promotions, seasonal campaigns, and community events. Work with the owner or management team to develop marketing strategies that increase traffic, boost sales, and promote brand awareness. Engage with the local community to build relationships and attract new customers. Handle customer feedback and use it to improve service or adjust marketing strategies. Skills & Qualifications: Education: High school diploma or equivalent (required); a degree in business, hospitality management, or a related field is a plus. Experience: At least 2-3 years of experience in a management role in a full-service restaurant, diner, or similar food service environment. Leadership: Strong leadership and team management skills, with the ability to motivate and develop staff. Customer Service: Exceptional customer service skills, with the ability to resolve issues and create a positive dining experience. Financial Management: Understanding of financial reports, budgeting, labor cost management, and cost control. Communication: Strong verbal and written communication skills to effectively interact with customers, staff, and management. Organization: Excellent organizational skills with the ability to manage multiple tasks in a fast-paced environment. Problem-Solving: Ability to make decisions quickly and resolve operational issues efficiently. Physical Demands: Ability to stand, walk, and move for extended periods. Ability to lift and carry up to 50 pounds. Ability to work in a fast-paced environment while managing multiple tasks. Ability to work in varying kitchen temperatures, including hot grills, ovens, and refrigerators.

Position Overview: As the General Manager of a Starbucks store, you will lead a team of passionate individuals, ensuring operational excellence, driving store performance, and creating an environment of exceptional customer service. You will oversee all aspects of the store, including staff management, inventory control, financial performance, and training, while aligning with Starbucks' core values and company goals. Key Responsibilities: Store Leadership: Manage day-to-day operations of the store, ensuring smooth and efficient service, high-quality products, and a welcoming environment for customers. Team Management: Hire, train, develop, and coach store partners (employees) to provide exceptional customer service, meet performance goals, and develop their careers. Customer Experience: Lead by example to ensure customers receive high-quality products and experience outstanding service. Financial Performance: Monitor and manage store financials, including sales, labor costs, inventory, and budget adherence to meet or exceed performance goals. Inventory & Supply Management: Oversee inventory control and ordering, ensuring stock levels are maintained, and items are well-organized and displayed. Health & Safety Compliance: Ensure compliance with food safety regulations and Starbucks operational policies. Maintain cleanliness and safety standards in the store. Marketing & Community Engagement: Drive local marketing initiatives and build relationships with customers and the community to foster a loyal customer base. Problem Solving & Conflict Resolution: Address customer and employee concerns, resolving issues effectively and maintaining a positive work environment. Performance Reporting: Track store performance and create action plans to achieve business goals. Report to district managers and corporate leadership on store performance. Requirements: Proven experience as a General Manager, Assistant Manager, or Supervisor in a fast-paced retail, foodservice, or hospitality environment. Strong leadership skills with the ability to motivate, coach, and develop a team. Excellent customer service and communication skills, with a focus on building relationships. Ability to manage financials, including P&L statements, budgets, and cost control. Knowledge of inventory management and ordering processes. Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays. Strong problem-solving skills and the ability to think quickly under pressure.