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Quality Assurance Technician I - Full Time/ Full Benefits (Fort Wayne)
5028 W Cook Rd, Fort Wayne, IN 46818, USA
Quality Assurance Technician I
02 - Hourly w/Full Benefits
Technical
Apply: Please send me your resume and I will be in contact with you.
Salary Range:
$16.00 To $20.00 Hourly
Summary of Position:
The Quality Assurance Technician I is responsible for fact-checking tickets in a queue and testing customer-owned devices to ensure functionality prior to deployment.
Essential Functions:
Responsible for time management while in a production environment
Communicate and articulate issues when discovered in a concise manner to the team and manager
Responsible for manual testing of customer-owned inventory
Creation, management, and triage of defects within devices
Ensure troubleshooting issues experienced during testing is being done properly
Provide daily and weekly status reporting through approved software
Follow written and verbal instructions from leads
Responsible for the monitoring of the ticketing systems for test case management, creation, and execution
Follow established processes and procedures for reporting and testing
Archive all test documentation as directed
Competencies:
Ensures Accountability
Tech Savvy
Communicates Effectively
Values Differences
Customer Focus
Resourcefulness
Drives Results
Plans and Prioritizes
Decision Quality
Self-Development
Work Environment:
This job operates in a professional warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and other equipment, as necessary.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/leadership who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the warehouse to access inventory, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 60lbs across the building and to other offsite buildings for various project needs.
Required Education and Experience:
High School Diploma or general equivalent
1-2 years of experience in a mobility production environment preferred
Qualifications:
A+ preferred
Ability to have a flexible schedule and ability to work early/late as needed for the project
Experience with client-server systems and understanding the types of issues that may arise
Ability to learn quickly in a dynamic environment
Excellent oral, written, and interpersonal communication skills
Ability to handle multiple tasks and priorities
Ability to collaborate with team members and client to meet project deadlines and milestones
Adapt easily to shifting priorities, process changes, and/or schedule changes
Basic understanding of back-end infrastructure and design
Understanding of iPhone, Android, and Windows mobile devices
Comprehension and understanding of requirements for testing
Ability to have strong attention to detail to be able to accomplish a wide variety of tasks
Night and weekend work as required
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$16-20/hour
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