Customer Support (Florida)

Join Our Team as a Customer Service Representative! 📍 Location: [On-Site | Remote | Hybrid - City, State] 📅 Job Type: Full-Time | Part-Time 📢 Start Date: [Immediate | Flexible] At [Yieldpath.tech], we believe that great customer experiences start with great people. We’re a fast-growing information Technology company passionate about providing outstanding support and building lasting relationships with our customers. Now, we're looking for a Customer Service Representative who’s just as passionate about people as we are. Be the first point of contact for customers via phone, chat, and email Answer questions, troubleshoot issues, and guide users through solutions Deliver an outstanding customer experience—every time Keep records of customer interactions and escalate complex cases when needed Help us identify opportunities to improve our support process. A positive attitude and a passion for helping people Strong written and verbal communication skills Problem-solving mindset and attention to detail Ability to work independently and in a team Experience in customer service is a plus, but we’re willing to train the right person