Service Coordinator / Dispatcher for HVAC Company in South Bay

🚚 Join the Quicksilver Team! Quicksilver Express Courier has been delivering fast, reliable service for over 40 years. We offer a full range of professional delivery solutions, backed by cutting-edge tech and unmatched reliability. We operate 24/7/365 with dedicated employee drivers, dispatchers, and customer service reps to keep things moving. At Quicksilver Express Courier, we value our people. Join a team where your hard work is appreciated, and every day brings new opportunities to make a difference! 🌟 Why Work with Us? Established company Full time positions Competitive pay Paid training Paid time off Benefits: Medical - Dental - Vision - Health Savings Account - Aflac Accident Policy - Parental Leave 🚛 About the Role: We’re hiring a Customer Service/Dispatch Representative to help us deliver exceptional service. Quicksilver is a fun, friendly, family type environment that offers coaching and guided training to become a Quicksilver Customer Service Representative or Dispatcher. 📞Customer Service Duties Professionally handle incoming orders via phone, email, and web Make outbound calls to update customers on delivery status Provide accurate, timely problem resolution for customers and drivers Keep detailed records of all communications and delivery issues Maintain ongoing communication with dispatchers, drivers, and customers Balance multiple tasks including order entry, dispatching, tracking, and issue resolution Assist with general office and customer service duties as needed 🖥️Dispatching Duties Use mapping software and internal systems to assign deliveries to drivers in multiple cities/states Select best-fit drivers based on availability, location, vehicle type, and workload Monitor and direct up to 30 drivers handling 100+ deliveries per day Adjust plans and reroute drivers as situations evolve Communicate clearly and efficiently with drivers, customers, and internal staff Identify and correct errors from drivers, customers, or support staff 🔑 Requirements: Customer service experience with great people skills Strong knowledge of the metro area Strong organizational, multi-tasking, and problem-solving skills Good communication skills, must speak fluent English Excellent attendance record and a positive attitude Proficient PC skills - will use Windows-based software Able to type 34 words per minute minimum Must be able to pass a federal and county criminal background check 🚀 Apply Today! Ready to join our awesome team? Apply Here We look forward to hearing from you! 😊

At Foley, we are revolutionizing the way companies recruit, screen, and monitor drivers. This is an exciting time for us as we scale our B2B vertical SaaS business and modernize our products for the future. If you are a strategic thinker who thrives in complexity, is energized by impact, and wants to work with a team passionate about building great products and helping customers, we would love to talk to you.  We believe in Teammateship, Grit and Innovation …. our core values. Whether collaborating internally or assisting customers, we approach every challenge with humor, optimism, and a commitment to success.  CUSTOMER SUPPORT AGENT Our customer support agent, plays a vital role in ensuring customer satisfaction and success. Handling a variety of tasks, including responding to customer inquiries through calls, emails, and chats, and providing timely and accurate assistance. They troubleshoot technical issues, guiding customers through troubleshooting steps and offering detailed information about the product’s features and functionalities. Building and maintaining positive relationships with customers is crucial, as is gathering and relaying customer feedback to the product and management teams. Customer support agents also manage complex or escalated issues, collaborating with other departments when necessary, and keep detailed records of customer interactions for future reference.   This is a remote option-those residing in CT, MA, PA, NC, SC, GA, FL & TX are welcome to apply!  $18.25 – Full-Time. Schedule: Monday–Thursday, 8:00 AM–8:00 PM EST, and Friday, 8:00 AM–6:00 PM EST. Must be available to work until 6:00 PM daily, with evening availability (up till 8:00 PM) required at least two nights per week. Requirements Support clients, drivers, and candidates in understanding DOT and FCRA regulations. Conduct employment verifications and gather crucial information. Respond to client questions, review driver documents, and process compliance documents. Maintain expertise in regulations and Foley products and educate clients on drug testing and background checks. Promote Foley's reputation and deliver outstanding customer service. Build and maintain positive relationships with customers, ensuring to provided support.   Keep detailed records of customers interactions and issues for future reference.   Guide customers through troubleshooting steps.   Handle complex or escalates issues, collaborating with other departments as needed.   Handle incomings and outbound calls, emails, and chats messages from customers.   Collaborate with internal teams such as Compliance, Sales, and IT to resolve customer issues and ensure a seamless experience. Requirements High school diploma or equivalent required Exceptional verbal and written communication skills Prior experience in a remote work environment preferred Experience using SaaS applications and CRM tools Reliable high-speed internet and a quiet, dedicated workspace Flexibility to work shift-based schedules, including evening hours Ability to adapt to changing priorities and multitask effectively Proven ability to deliver exceptional customer service in a professional setting Self-motivated and proactive, especially in a remote work environment Strong work ethic, integrity, and accountability Ability to handle sensitive information with confidentiality and professionalism Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to quickly learn internal systems Excellent organizational skills and the ability to manage and prioritize tasks A strong interest in long-term professional growth and development Benefits WHAT YOU’LL LOVE ABOUT FOLEY The People: Our close-knit, exceptionally talented teams are the heart of Foley. Our employees and customers consistently highlight our team spirit. Check out our customer feedback on Trustpilot. Outstanding Benefits: Choose from 3 medical plans, 2 levels of dental, and 2 levels of vision plans. Enjoy generous vacation, sick, and personal time off, plus a 401K plan with a match. We support your well-being so you can live your best life. Ideas Over Egos: In our entrepreneurial environment, you have the freedom to explore new ideas and approaches, backed by a collaborative team. Professional Growth: We prioritize internal growth and encourage employees to apply for new opportunities. Our People Operations team is here to help you plan and achieve your career goals. Our Environment: We celebrate success and believe in transparency and teamwork. We invest in collaboration tools to ensure face-to-face interactions, even in a virtual space. Many of our roles are remote, but we ensure our employees remain engaged and connected. What We Do, How We Do It Many companies handle recruitment, background screening, and regulatory management in a fragmented way, using different vendors for recruitment, screening, and regulatory requirements. This approach is inefficient, costly, and increases the risk of overlooking important details. At Foley, we offer a seamless platform that manages recruitment, screening, and regulatory requirements under one roof. By integrating powerful technology with our deep expertise, we provide comprehensive and superior experience for our customers. Where We're Headed We are continuously developing new solutions to address future challenges in recruitment, screening, and regulatory management. Our focus is on leveraging extensive data collection and innovative technologies, such as predictive analytics, to identify top talent and assess company risks. Our goal is to deliver cutting-edge solutions that drive success. What It's Like to Work with Us · Diving Deep: Become an expert in a niche industry. · Continual Growth: Advance your career and skills. · Lifelong Friends: Build lasting relationships along the way. We are a 250+ person company on the brink of explosive growth, thanks to our AI-powered technology and predictive analytics. If you're ready to join our journey, visit us at www.foley.io Keywords: Customer Support Client Services Compliance Support DOT Regulations FCRA Compliance Background Checks Drug Testing Employment Verification Candidate Screening Document Review Issue Resolution Escalation Handling Customer Communication Troubleshooting CRM Tools SaaS Applications Remote Customer Service Inbound/Outbound Calls Chat and Email Support

**Delivery Driver** TOTAL $850 PER WEEK - WEEKLY CONTRACT. MUST COMPLETE ENTIRE WEEKLY CONTRACT FOR PAYMENT. Positions available for Immediate Start (cities recruiting for). *Queen Creek THIS IS A FULL TIME POSITION 7:30 am to 4:00 pm - Monday thru Friday (days/hours worked vary by position) Average Up too 150 Miles Per Day (mileage varies by markets) Paid weekly by Direct deposit. **Requirements** *Must be 21 years of age or older *Clean driving record is a MUST *Valid Driver’s license and Car Insurance *Reliable Vehicle (Sedan) *Smartphone *Professional image and Attire *Valid Driver’s license and Car Insurance Text Manager Name & Number: Henry 602-641-9601

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away. Supreme Service Today has been a trusted home service company since 2005. We have customers who have been with us the whole time, and new ones we know will stick around for years to come. Each one equally important. Because of this, you can't miss a step. You're the front face of our company and the first impression for our customers. You'll need to pay close attention to detail and follow through. When you send in your application, I'd like you to place the words Smiling Voice in the subject line. Why? Because most people won't. Most people miss the little details. Those people won't be invited for an interview. But you will because you're brighter than the average. Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short order. You'll be scheduling appointments. You'll organize sales calls. You'll dispatch our technicians to the homeowner. Ever used a computer? Excellent...because entering data and prioritizing services is going to be essential (don't worry, it's a really cool computer program and we'll teach you how to use it). Don't be surprised if the person on the other end of the call is having a bad day. Your job...make it better. Job Description: Customer Service Representative - Bilingual is a plus Can I hear you smile? You talk to someone, and they immediately feel comfortable. You have a smile that can be heard through a telephone. You listen intently and know how to help. These are the habits of a good friend. And the habits of the person we want interacting with our customers. Ever used a computer? Excellent...because entering data and prioritizing services is going to be essential (don't worry, it's a really cool computer program and we'll teach you how to use it). Don't be surprised if the person on the other end of the call is having a bad day. Your job...make it better. That's what we need from you. Here's what you'll get from us: Great pay kicking off at $18 per hour plus commission Medical, dental, vision, and life insurance 401(k) plan Lots of training and growth opportunities (seriously...we want you to stick around) Paid holidays A Supreme place to work and place to make great friends Supreme Service Today has been a trusted home service company since 2005. We have customers who have been with us the whole time, and new ones we know will stick around for years to come. Each one equally important. Because of this, you can't miss a step. You're the front face of our company and the first impression for our customers. You'll need to pay close attention to detail and follow through. When you send in your application, I'd like you to place the words Smiling Voice in the subject line. Why? Because most people won't. Most people miss the little details. Those people won't be invited for an interview. But you will because you're brighter than the average. As long as you have: High school diploma, or equivalent Basic knowledge of computers CSR skills ...we are very interested in meeting you. If you have prior customer service experience and a background in HVAC, that's a plus...but not required. We just need you to be on the ball, organized, play well with others, and smile big when our customers call. Ready to start helping folks with Supreme Service? You know what to do next. Looking forward to meeting you!

Job description Small family owned and operated independent insurance agency seeking a customer-oriented customer service representative. In this role you will create an exceptional customer experience by handling inbound customer service calls and contribute to an exceptional customer experience. As a customer service representative (CSR), you will provide product information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving comes naturally to the best customer care specialists, they are confident at troubleshooting and investigate if they don’t have enough information. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities Manage a large volume of incoming calls Identify and assess customers’ needs to achieve satisfaction Generate sales leads from new and existing customers Build sustainable relationships and trust with customer accounts through open and interactive communication Process changes to customer policies based on the information provided Keep records of customer interactions, process customer accounts and file documents Answer customer inquiries on coverages, limits and deductibles and review customer policies, discuss options and update customer policy records Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Go the extra mile to engage customers Skills Must have at least 2 years proven customer support experience. Customer support experience within the insurance industry a MAJOR plus! Independent agency experience preferred but not required Possess excellent oral, written, and interpersonal communication skills The capacity to multitask in a structured work environment Strong phone contact handling skills and active listening Familiarity with EZLYNX CRM a MAJOR plus, but not required Experience with Microsoft Excel and Word is mandatory Active listening, compassion and displaying empathy for the customer Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Bilingual (Spanish) preferred but not required High school degree Property & Casualty Insurance License - Preferred but not required Schedule The CSR position is currently classified as salaried, non-exempt. Our typical work hours are 8:30am to 4:00pm, Monday - Friday. However, some additional hours could be necessary to meet business needs. Compensation & Benefits $18.00 - $24.00 per hour depending on experience to start, paid bi-weekly Opportunity for bonus based on performance Paid time off - Full-time employees are eligible for 10 paid vacation days (following a 180 day waiting period) during the 1st through 3rd years of employment and 20 paid vacation days in the 4th - 8th years of employment (with no more than 10 days taken consecutively in a given year). Medical and dental insurance 11 paid holidays each year The candidate offered this position will be required to submit to a background investigation as well as a drug screening, subject to applicable laws. Job Type: Full-time Pay: $18.00 - $24.00 per hour Expected hours: 40 per week Benefits Health insurance Dental insurance Paid time off 11 Paid holidays Education: High school or equivalent (Required) Work Location: In person

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet’s medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Guide emotional conversations in a calm and peaceful manner Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour