$21-23/hour
15857 NE 195th St, Woodinville, WA 98072, USA
Eastside HVAC company is seeking to hire a Service Dispatcher for full time employment at 40 hours a week, Monday through Friday. Hourly pay between $21-$23 DOE. A review would be performed after the first 90 days and then on an annual basis. Primary Duties: - Field incoming phone calls and emails from customers and contractors - Answer phone calls and texts from service technicians - Schedule and dispatch service calls and routine maintenance visits based on technician ability - Manage customer database accurately with information provided and update regularly - Assist with creating and sending quotes to customers for necessary repairs - Order filters and parts for service calls, maintenance visits and repairs - Create and send customer invoices, process credit card payments Qualifications: - Previous dispatching experience is highly preferred - Proficient computer skills - Excellent organizational and communication skills - Ability to multitask and prioritize effectively - Maintain a professional and friendly attitude - Ability to maintain excellent attendance - A general geographical knowledge of Snohomish & King counties would be beneficial We provide the following benefits: - Medical/Dental/Vision Insurance - PTO for vacation & sick days - Standard Holidays paid (Thanksgiving/Christmas/New Years/Memorial Day/Independence Day/Labor Day) - Retirement: Company matches up to 4% after 1 year of employment