Self Storage Relief Manager (Avondale)

We are a family-owned clothing company based in San Rafael in search of an office administrator/ receptionist. This is an ideal opportunity for a polished, articulate, and enthusiastic candidate who enjoys providing excellent customer service in a fast-paced office. We are looking for an engaging individual to act as the face and voice of the company as they greet outside contacts, respond to inquiries (both internal and external), and provide the highest level of customer service to both external guests and internal team members. As a candidate, you should have a professional demeanor and excellent interpersonal skills that will ensure your success in this highly visible role. You’d exhibit a diplomatic savvy and EQ skill set to interact with entrepreneurs, high-profile guests, investors, and vendors alike. Further, you’ll need the ability to prioritize and multi-task while paying close attention to detail. Key Responsibilities: • General administrative duties include but are not limited to mail and package management, meeting rooms, ordering office supplies, facilities, IT and general upkeep. • Order entry and related customer service. • Report regular operational updates. • Manage site emergency action plans, continuously reviewing and revising to ensure effectiveness; respond to emergency situations on-site (when needed) • Good project management skills and the ability to handle tight deadlines and work on simultaneous projects with little direction. • Ability to be on-site 5 days a week • Assist with the accounting team as needed Desired Skills and Experience: • 3 years in office administrative or customer service-oriented operational role • Excellent organizational skills with the ability to calmly juggle competing priorities and manage workflow • Strong interpersonal skills, demonstrated ability to interface with guests, other administrative assistants, and team members of all levels • Ability to motivate and lead self and others to deliver results in a collaborative environment • Strong teamwork and project-related skills, ensuring open communication channels across multiple functions and departments • A high degree of professionalism and ability to maintain confidentiality • Impeccable attention to detail

LOCATION: Downtown Austin - Museum District SCHEDULE: Full Time | Monday - Friday 2:00 pm to 10:00 pm SALARY: $18.50   ABOUT US Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy.  ABOUT THE ROLE  Requires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual. Welcomes all residents, guests, and vendors professionally and warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to. Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision. These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using resident, guest and vendor names and using them consistently. Identifying and organizing resources to provide a high level of personal service that is expected by our residents, their families, and other guests.   WHAT YOU'LL DO  Meets, greets announces and verifies authorization of all residents, visitors, contractors, and employees, directing them to the appropriate area of the building and offers any assistance required. Watches cameras and keeps an eye on both vehicles and pedestrians coming and going from the parking garage. Answers all incoming telephone calls using proper telephone etiquette. Receives messages and immediately distributes to the intended party. Update and maintain accurate access authorization forms, telephone numbers for each resident. Directs and coordinates deliveries. Maintains secure storage and control of all keys issued or for which responsible. Assists with maintaining the cleanliness standards of the Common Areas. Maintains a clean, neat, organized, and safe work environment. Inspects the lobby area daily. Understands the building emergency procedures and their role in an emergency situation. Report any accident, maintenance issue, safety or security concern immediately to the Manager. Understands and follows employee guidelines. Maintains a cordial and respectful relationship with the residents, visitors, contractors, vendors, and fellow employees. Able to walk flights of stairs. Perform all other duties as requested by the Manager. Requirements EDUCATION/EXPERIENCE  High school diploma or equivalent  Two (2) or more years’ experience in the Hospitality Industry preferred. Strong customer service, communication, and interpersonal skills are required. Effective written and verbal communicator. Able to operate a computer and be proficient in working knowledge of MS Office Programs (Office, Word, Excel) and e-mail. Able to operate standard office equipment, including fax machine, copier, telephone, etc. Able to be flexible and adapt to changing environments, make decisions in stressful situations and prioritize and reprioritize tasks and projects. Highly motivated and able to work independently   WHAT YOU NEED TO SUCCEED  Physical demands include the ability to lift 30-50lbs. Standing, sitting, and walking. Ability to work at a personal computer, as well as talking on the phone, for extended periods of time. Ability to quickly and easily navigate the building as required to meet job functions. Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately. Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building, Ability to respond to emergencies promptly. Communicate, receive and exchange ideas and information using both spoken and written word. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Medical Dental Vision Short term disability (STD) Long term disability (LTD) Employee assistance program (EAP) Identity theft protection Pet insurance  Retirement Paid Time Off (PTO)

BOXCAR THEATRE is dedicated to supporting ground-breaking artistic visions through experience-driven productions for adventure seeking audiences. The company produces unique and immersive event experiences in San Francisco, including public performances, and private & corporate events. Our private and corporate events include holiday parties, team-building activities, client entertainment, weddings and birthday parties. BOXCAR THEATRE celebrates inclusion and is committed to workplace diversity. As a matter of policy, the company does not discriminate against race, gender, sexual orientation, age, physical ability, or any other articles of identity in our hiring practices. BOXCAR THEATRE holds the safety, well-being, and enjoyment of our performers, staff, and guests in the highest regard. The Event Coordinator Assistant is a part-time, non-exempt hourly position in the Management Office of Boxcar Theatre. Compensation is based on experience and performance. The position is not eligible for paid time off or other benefits. The Event Coordinator Assistant reports to the Event Coordinator and has no supervisory responsibility. The position works closely with Event Concierges, who are responsible for sales; the VP of Operations, who oversees event and venue operations; the Venue Director, who manages and facilitates the event space and staff; the Talent Manager, who manages talent coordination; the Event Managers, who oversee event execution; and the Food & Beverage Manager, who oversees food and beverage service. The Event Coordinator Assistant is responsible for working alongside and according to the needs of the Event Coordinator to assist in capturing event details and organizing all aspects of a private event from the time when a contract is signed to the moment the doors open. They also work closely with our catering vendors, and help manage post-event follow up. The ideal candidate is organized and detail oriented. They are skilled at following directions, as well as their own initiative, to accomplish tasks on - and ahead of - deadlines. They are a personable relationship manager and comfortable upselling clients to additional services and packages. The Event Coordinator Assistant must perform the following tasks to the highest standards: Provide exceptional hospitality around the the principals of 5-star service Project and cultivate a professional manner with an emphasis on teamwork, hospitality and guest experience Deliver on established departmental goals; policies & procedures; budgets; and schedule deadlines Monitor Client and Guest Satisfaction Reports as assigned, and recommend actions to improve results Maintain good communication and working relationships with all departments, colleagues, clients and guests; building relationships, managing conflict, and fostering a positive working environment Ensure accuracy in documentation, financial transactions, and other administrative tasks When assigned, assist the Event Coordinator by acting as the primary client relationship manager after a Letter of Agreement is signed, gathering requirements, communicating updates and managing expectations leading up to the event Assist in determining a client’s catering needs, sharing menu options, coordinating pre-event tastings and creating a Banquet Event Order, and identifying opportunities to upsell or drive additional revenue where appropriate Along with the Event Coordinator, work with Boxcar’s VP of Operations, Venue Director, and Talent Manager to help develop an event plan and identify staffing requirements, trouble-shooting when necessary Assist the Event Coordinator as they serve as the primary conduit between the client, vendors, and Boxcar’s event management team: gathering operational requirements, circulating those requirements internally, managing placement and fulfillment of the Catering and other vendor orders, and clearly communicating event timeline and logistics back to the client As assigned, proactively communicate with the client through the event planning process, coordinate additional site visits, direct event setup, organize vendor and staff communication, provide a pre-event tour with the client, and successfully hand over the relationship to the Event Manager for day-of event execution, remaining on-call as needed for day-of support Help manage post-event follow up by requesting feedback, sending thank you cards, and updating event testimonials for future marketing purposes Demonstrate flexibility and the ability to improvise at a moments notice Primary Duties Include: Create detailed floor plans and seating layouts Prepare, format, and print menus, signage, and other event materials Support the preparation, updating, and distribution of Banquet Event Orders (BEOs) Maintain catering trackers, and record all dietary restrictions and service details Participate in and help coordinate final walkthroughs with clients and vendors Organize and maintain event files for accessibility and archival purposes Provide logistical support to the Event Coordinator and clients for pre-show receptions, Gatsby events, corporate functions, private celebrations, and weddings Assist with event set-up, including catering stations, décor, and printed materials Greet and assist clients, vendors, and guests with professionalism and courtesy on event days Take thorough notes during meetings and walkthroughs to ensure accurate documentation of all details Contribute to the creation, refinement, and updates of the Event Coordination Manual and SOPs Provide administrative support including scheduling, email correspondence, and vendor follow-ups When assigned, fully coordinate smaller-scale events (e.g., Gatsby Parties and Pre-Show Receptions) OTHER DUTIES AS ASSIGNED Necessary Qualifications: 1 year of event planning, coordination, or management experience 1 year experience working in a client or vendor-facing role Excellent time management, organization and communication skills Ability to build personable and productive business relationships with clients, vendor and internal stakeholders Proven track record of assisting in managing multiple projects independently

About Circles Culture: The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development, empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care. Overview of Position: The Concierge Professional offers white glove customer service to our client; WellStar Health, via face-to-face interaction, email and phone. You will provide prompt, courteous and customer-oriented service to WellStar Health employees. You will assist our client with a wide range of services from travel planning, providing gift suggestions to product research and much more. You will also be responsible for fielding and fulfilling personal errand requests from employees, such as shopping, product returns, and more. Position requires travel in the assigned city and surrounding areas. Qualified candidates will have excellent customer service skills, attention to detail and be highly organized. The ideal candidate will possess in-depth knowledge of local businesses and travel options. Experience in luxury hotels, hospitality or the travel industry is preferred. This is a full-time position offering 40 hours per week and a Monday through Friday schedule! Compensation is hourly at $20 per hour. Job Responsibilities: Provide uncompromising service to WellStar employees by arranging personal and convenience services Local errand running surrounding Wellstar Health locations Order food from local restaurants for delivery Order flowers and gifts Provide driving directions and print maps Research local hotel suggestions and make transportation arrangements Eligible to become a Notary Public for the State of Georgia Project an approachable and professional image at all times Promote meaningful relationships through engaging and informed conversation with employees via face to face interaction, phone and email Track accomplishments and challenges, constantly evaluating the service levels and reports to manager Maintain a general understanding of events occurring on the properties Respond to employee requests in a professional, courteous and timely manner, without exception Maintain a clean and organized working environment Able to adapt to schedule changes as needed to ensure appropriate staffing of desk Requirements Competencies: Excellent time management skills Ability to meet/exceed productivity and quality standards Excellent written and oral communication skills Ability to adhere to schedule Ability to flex weekly work schedule to meet business needs Positive, outgoing, and attentive demeanor Desire for continuous learning Flexibility to adapt to changing tasks/priorities Education/ Certification: HS Diploma or GED required Experience Required/Preferred: 2 years of customer service experience; prior front desk, concierge, or other hospitality experience strongly preferred Reliable transportation for local errand running (mileage is reimbursed) Valid driver’s License and clean driving record Knowledge of MS office, Microsoft Word, Internet searching, and keyboarding Strong verbal and written communication and organizational skills as well as the proven ability to provide quality service in a fast-paced environment Vaccinations are required and must be up to date (including Covid) Annual flu vaccination is required Benefits Medical, dental, vision insurance starting the first day of the month after hire Long-term and short-term disability insurance paid for by Circles 401k with match Life insurance paid for by Circles Generous PTO policy - Accrue up to 15 days during your first year Paid holidays One paid day off per year to volunteer Access to discount programs Four-week paid sabbatical every five years HSA/FSA account eligibility Access to Employee Assistance Program Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities

craigslist seeks User Operations team members to: improve the CL experience for as many users as possible help mitigate spam, fraud, and other terms of use violations process email and phone support queues develop and maintain user "help" resources curate user feedback for technical staff moderate discussion forums This position requires: 1-2 years of high volume user/customer support experience self-starters with a track record of hard work, adaptability, productivity the ability to juggle multiple tasks and shift focus often and with ease analytical, pattern recognition, and troubleshooting skills proven ability to effectively collaborate with others to achieve common goals skilled written and verbal communicators who value a diversity of perspectives sound judgment and impeccable discretion Positive consideration will also be given for any of the following: experience addressing spam, scams, phishing, harassment, trust and safety, or related issues basic knowledge regarding MacOSX, web browsers, IP addresses, and related concepts demonstrated interest and ability to expand technical skills and knowledge scheduling flexibility (early morning, evening, weekend) craigslist offers: an unusually philanthropic company mission and philosophy a small team (~50) of fun-loving, smart, interesting, idealistic people non-garden-variety tech challenges at billions-of-page-views-per-day a tech nirvana, free from VCs, MBAs, sales, marketing, biz dev, or pivoting big company stability and benefits -- w/o the dysfunction and despair competitive market rates for you -- free classifieds for humanity craigslist benefits include: 100% paid (including eligible dependents) health and dental insurance craigslist-provided health reimbursement account ($4K-$10K) 3-to-1 match on employee charitable donations (up to 10% of salary) 401(k) matching program (up to 6% of salary), with immediate vesting 4 weeks paid time off; 10 paid holidays wellness stipend (up to $150/month) Please note: Candidates must be authorized to work in the United States without sponsorship. Interviews are being conducted virtually. All craigslist staff are currently working from home. To apply, please send a cover email highlighting your experience and interests as they relate to this position and paste your plain text resume into the body of the email with USER OPERATIONS in the subject line. No attachments please. craigslist is an equal opportunity employer. craigslist policy prohibits discrimination based on age, genetic information, marital/domestic partner status, medical condition (including cancer, genetic characteristics, or AIDS/HIV status), mental or physical disability, national origin and ancestry (including language use and holding a driver's license granted under Vehicle Code section 12801.9), race and color, creed, religion, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity/expression, sexual orientation, weight, height, military/veteran status, or any other characteristic protected by federal, state, or local laws.

Position Summary: The Customer Service Lead acts as a dedicated advocate for both clients and members, delivering a high level of personalized service and acting as the primary channel for external product support, education, and issue resolution. This role requires a proactive approach in building and maintaining relationships with internal and external clients, utilizing technology, expertise, and internal resources to resolve complex issues, educate clients, and ensure an exceptional experience for high-priority and VIP accounts. Working hours for this position are Monday through Friday, 11:00 a.m. - 8:00 p.m. Central Principal Duties & Responsibilities: Client Advocacy & Issue Resolution: Serve as the primary point of contact for high-priority and VIP clients, ensuring exceptional support by addressing complex inquiries and issues promptly. (Advanced) Act as an intermediary to resolve member-related issues, especially where direct communication with clients is needed, by assessing client needs and facilitating effective solutions. (Advanced) Proactively recommend solutions, set realistic expectations, and deliver accurate information to clients regarding their benefits, account navigation, and utilization. (Intermediate) Educate participants on plan features, empowering them to maximize benefits and navigate the platform independently. (Intermediate) Relationship Building & Collaboration: Build and foster strong relationships across the company by collaborating with colleagues in a team-oriented environment, focusing on meeting company, client, and member needs. (Advanced) Act as an Ameriflex ambassador, upholding the organization’s core values and projecting a positive, professional image in all client and member interactions. (Advanced) Collaborate with internal teams to offer solutions, identify process improvement opportunities, and promote best practices for client satisfaction and retention. (Intermediate) Consultative & Analytical Support: Analyze and interpret data specific to VIP accounts, using insights to provide tailored support and identify trends in client needs. (Advanced) Use critical thinking skills to address client issues effectively, applying sound judgment in interpreting and adhering to relevant laws, regulations, and policies. (Advanced) Proactively assess complex client needs and provide consultative support, offering strategic insights to enhance the client experience. (Advanced) Compliance & Documentation: Ensure strict compliance with HIPAA and other regulatory guidelines, maintaining confidentiality in all client interactions and documentation processes. (Advanced) Maintain accurate records of client interactions, documenting resolutions and tracking follow-ups as required to meet company standards for quality and reporting. (Intermediate) Requirements Knowledge, Skills, and Abilities Required: Customer Success & Advocacy Skills: Proven experience in handling complex client inquiries, with an emphasis on consultative support and problem-solving. (Advanced) Ability to proactively recommend solutions and deliver client education tailored to individual needs. (Advanced) Communication & Relationship Management: Exceptional verbal, written, and presentation skills, with the ability to communicate clearly and persuasively across multiple channels (phone, email, chat). (Advanced) Demonstrated skill in building and maintaining strong relationships with clients and internal teams, with a focus on positive client experiences. (Advanced) Technical & Analytical Proficiency: Proficiency in data analysis, with the ability to draw insights and provide solutions based on client account data. (Intermediate) Knowledge of CRM tools and digital communication channels, with a high level of adaptability to new technology and tools. (Intermediate) Organizational & Time Management Skills: Strong multitasking abilities, with the capability to manage multiple priorities in a fast-paced, deadline-driven environment. (Advanced) Ability to manage flexible schedules, with the availability to work Monday-Friday between the hours of 7 a.m. to 8 p.m. CST Credentials & Experience: Associate’s degree or four or more years of professional experience in a related field, with prior experience in benefits management, claims, insurance, or healthcare required. Demonstrated success in customer service or client support roles, with at least 2 years of experience in a high-volume, complex environment. Benefits NOTE: Starting pay for this position is $20.00 per hour BENEFITS  Medical Insurance  Vision Insurance  Dental Insurance  401(k) Matching  Flexible Spending Accounts  Health Savings Accounts  Disability & Life Insurance  Employee Assistance Program  LegalShield  ID Shield  Commuter Reimbursement Plan  Tuition Reimbursement  Bonus Pay ADDITIONAL BENEFITS INCLUDE:  Wellable membership  Telescope Health (telehealth) through Accresa  Intellect (mental health) application  Employee engagement activities, including voluntary events, raffles, book club, and more!