Front Desk - Customer Service (Doral)

A local graphics company is offering a full-time position. We are seeking a person responsible for our front desk, with proven skills in phone answer and customer service in a courteous manner. We need a focused, outgoing, friendly, and responsible individual to join our team. You will also need to handle client calls and walk-ins and interact with clients. Duties include providing support to our managers, occasionally assisting with daily office needs, and managing activities such as shipping (UPS and local couriers). JOB REQUIREMENTS: • Job permit for work in USA. • Have excellent written and verbal English and Spanish communication skills. • Efficient, self-motivated, fast learner, especially about our products and materials. • Positive attitude, work ethic, punctual, reliable. • Strong customer service skills. Sales and Front Desk experience is a plus. • Must be able to effectively communicate with customers, management and coworkers as well. • Ability to carry heavy packages. DUTIES INCLUDES, BUT NOT LIMITED TO: • Answering incoming phone calls • Prospective cold calls • Data entry in CRM software • Processing incoming job orders • Evaluate customers concerns and resolve problems • Advice customers of product availability and pricing • Help our customers with their future purchases walk-ins and via online QUALIFICATIONS: • Fluent in English and Spanish. • Experience as an administrative assistant / sales/ customer service with advanced knowledge in MS Office (MS Excel and MS Word). Please reply with a resume and we will contact you. Employment type: Full time, Mon-Fri 9am to 5:30pm