Customer Service (Downtown Los Angeles)

Gruppo Bravo is a leading provider of men's clothing. We are committed to delivering exceptional customer service and are looking for a dedicated Customer Service Representative to join our team. Job Description: We seek a friendly and efficient Customer Service Representative to handle customer inquiries and take orders over the phone. The ideal candidate will have excellent phone skills, a good understanding of computers, and a passion for helping customers. Key Responsibilities: -Answered incoming customer calls and provided assistance with orders, product information, and general inquiries. -Process customer orders accurately and efficiently using our computer system. -Resolve customer issues and complaints professionally and courteously. -Maintain up-to-date knowledge of our products and services. -Collaborate with team members to ensure high-quality customer service. Requirements: -Excellent verbal communication and phone skills. -Proficient in using computers. -Strong problem-solving abilities and attention to detail. -Ability to work in a fast-paced environment and handle multiple tasks simultaneously. -Previous customer service experience is a plus. Hours: Monday-Friday 8:30-4:30 We need someone ready to start as soon as possible. Job Type: Part Time/Full time