Description

Clinical Support/Billing Specialist (Full-Time) Location: San Francisco, CA Pay: $28–$33/hour + benefits Schedule: Weekdays, some flexibility The University of the Pacific Hearing and Balance Center in San Francisco (https://hearingclinic.pacific.edu/) is hiring a Clinical Support / Billing Specialist. This a key position combining patient care and clinic operations. This role offers room to grow, a clear promotion pathway, and potential for remote work once onboarding and the probationary period are complete. If you're detail-oriented, tech-savvy, and experienced with billing, insurance, or medical admin work, this could be a great fit. What You’ll Do: Verify insurance, manage authorizations, and submit/reconcile claims Prepare patient bills, collect payments, and follow up on outstanding accounts Support Medicare/Medi-Cal credentialing and clinic compliance Track clinic revenue and assist with financial reporting Manage clinic supplies, vendor payments, and purchasing (ProCard) Occasionally help at the front desk (phones, check-in) Why This Role Stands Out: Pathway to promotion: This role can grow into a Clinical Manager or Audiology Assistant track Work-from-home flexibility: Remote time possible after initial period Mission-driven: Be part of a teaching clinic serving diverse communities Professional growth: Great exposure to university systems and healthcare ops What You Bring: Two (2) years of post-high school education. (Two (2) years of full-time experience in same/similar position is equal to one (1) year of post-high school education). Two (2) years of responsible administrative experience, with billing processes, insurance verification, and financial management. Experience in Microsoft office (Word, PowerPoint, Excel, and Outlook email) Nice to have: Certification in medical billing and coding or similar credentials. Ability to assume responsibility and work effectively with minimum supervision. Strong experience in point-of-sale systems or billing software. Excellent customer service skills and experience in patient service. Intermediate to advanced skills in MS Office suite with the ability to adapt to emerging technology. Familiarity with basic budget and bookkeeping procedures, legal compliance with HIPAA, insurance collection policies, and all other practice-related protocols. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work. Apply Now: To apply, contact: jchung1@pacific.edu We’re excited to meet someone who wants to grow with us! *** AA/EEO Policy Statement University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.