On-Site Interpreting (OSI) Opportunity - Spokane County

LOCATION: Downtown Austin - Museum District SCHEDULE: Full Time | Monday - Friday 2:00 pm to 10:00 pm SALARY: $18.50   ABOUT US Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy.  ABOUT THE ROLE  Requires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual. Welcomes all residents, guests, and vendors professionally and warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to. Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision. These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using resident, guest and vendor names and using them consistently. Identifying and organizing resources to provide a high level of personal service that is expected by our residents, their families, and other guests.   WHAT YOU'LL DO  Meets, greets announces and verifies authorization of all residents, visitors, contractors, and employees, directing them to the appropriate area of the building and offers any assistance required. Watches cameras and keeps an eye on both vehicles and pedestrians coming and going from the parking garage. Answers all incoming telephone calls using proper telephone etiquette. Receives messages and immediately distributes to the intended party. Update and maintain accurate access authorization forms, telephone numbers for each resident. Directs and coordinates deliveries. Maintains secure storage and control of all keys issued or for which responsible. Assists with maintaining the cleanliness standards of the Common Areas. Maintains a clean, neat, organized, and safe work environment. Inspects the lobby area daily. Understands the building emergency procedures and their role in an emergency situation. Report any accident, maintenance issue, safety or security concern immediately to the Manager. Understands and follows employee guidelines. Maintains a cordial and respectful relationship with the residents, visitors, contractors, vendors, and fellow employees. Able to walk flights of stairs. Perform all other duties as requested by the Manager. Requirements EDUCATION/EXPERIENCE  High school diploma or equivalent  Two (2) or more years’ experience in the Hospitality Industry preferred. Strong customer service, communication, and interpersonal skills are required. Effective written and verbal communicator. Able to operate a computer and be proficient in working knowledge of MS Office Programs (Office, Word, Excel) and e-mail. Able to operate standard office equipment, including fax machine, copier, telephone, etc. Able to be flexible and adapt to changing environments, make decisions in stressful situations and prioritize and reprioritize tasks and projects. Highly motivated and able to work independently   WHAT YOU NEED TO SUCCEED  Physical demands include the ability to lift 30-50lbs. Standing, sitting, and walking. Ability to work at a personal computer, as well as talking on the phone, for extended periods of time. Ability to quickly and easily navigate the building as required to meet job functions. Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately. Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building, Ability to respond to emergencies promptly. Communicate, receive and exchange ideas and information using both spoken and written word. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits Medical Dental Vision Short term disability (STD) Long term disability (LTD) Employee assistance program (EAP) Identity theft protection Pet insurance  Retirement Paid Time Off (PTO)

Full time Customer Service Representative/Scheduler for our Plumbing Company. Job duties involve taking incoming calls and making outbound calls to assist with clients' questions, retrieve information, coordinate and communicate to ensure the efficient and effective dispatch to schedule service appointments with computer software, resolve urgent matters, enter in and bill client invoices and warranty claims, promote our company with phone, text, and email marketing. Knowledge of office procedures, typing minimum of 35wpm, telephone etiquette. Typing test will be given. Bi-lingual a plus. Customer Service experience a plus but we are willing to train those who already have at least 2-3 years' experience in an office environment. Join our company who is committed to upleveling their employee's skills and professional growth with a team committed to excellence, success, and 100% customer satisfaction!

About Circles Culture: The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development, empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care. Overview of Position: The Concierge Professional offers white glove customer service to our client; WellStar Health, via face-to-face interaction, email and phone. You will provide prompt, courteous and customer-oriented service to WellStar Health employees. You will assist our client with a wide range of services from travel planning, providing gift suggestions to product research and much more. You will also be responsible for fielding and fulfilling personal errand requests from employees, such as shopping, product returns, and more. Position requires travel in the assigned city and surrounding areas. Qualified candidates will have excellent customer service skills, attention to detail and be highly organized. The ideal candidate will possess in-depth knowledge of local businesses and travel options. Experience in luxury hotels, hospitality or the travel industry is preferred. This is a full-time position offering 40 hours per week and a Monday through Friday schedule! Compensation is hourly at $20 per hour. Job Responsibilities: Provide uncompromising service to WellStar employees by arranging personal and convenience services Local errand running surrounding Wellstar Health locations Order food from local restaurants for delivery Order flowers and gifts Provide driving directions and print maps Research local hotel suggestions and make transportation arrangements Eligible to become a Notary Public for the State of Georgia Project an approachable and professional image at all times Promote meaningful relationships through engaging and informed conversation with employees via face to face interaction, phone and email Track accomplishments and challenges, constantly evaluating the service levels and reports to manager Maintain a general understanding of events occurring on the properties Respond to employee requests in a professional, courteous and timely manner, without exception Maintain a clean and organized working environment Able to adapt to schedule changes as needed to ensure appropriate staffing of desk Requirements Competencies: Excellent time management skills Ability to meet/exceed productivity and quality standards Excellent written and oral communication skills Ability to adhere to schedule Ability to flex weekly work schedule to meet business needs Positive, outgoing, and attentive demeanor Desire for continuous learning Flexibility to adapt to changing tasks/priorities Education/ Certification: HS Diploma or GED required Experience Required/Preferred: 2 years of customer service experience; prior front desk, concierge, or other hospitality experience strongly preferred Reliable transportation for local errand running (mileage is reimbursed) Valid driver’s License and clean driving record Knowledge of MS office, Microsoft Word, Internet searching, and keyboarding Strong verbal and written communication and organizational skills as well as the proven ability to provide quality service in a fast-paced environment Vaccinations are required and must be up to date (including Covid) Annual flu vaccination is required Benefits Medical, dental, vision insurance starting the first day of the month after hire Long-term and short-term disability insurance paid for by Circles 401k with match Life insurance paid for by Circles Generous PTO policy - Accrue up to 15 days during your first year Paid holidays One paid day off per year to volunteer Access to discount programs Four-week paid sabbatical every five years HSA/FSA account eligibility Access to Employee Assistance Program Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities

Would you like to represent Stepladder Ranch and Creamery as a part-time sales associate at our farmers markets booths?!? If so, apply today! Stepladder Ranch and Creamery is a small family run business that produces a diverse range of goods including an array of fruits, honey, pork, and beef as well as a selection of local cow’s milk and farmstead goat’s milk cheeses. Learn more about us on our website. We are currently looking for help with our weekend markets - please apply for more information. Overview: Farmers Market Sales Associate for Stepladder Ranch & Creamery Schedule: Determined by manager and employee availability. We are looking to hire for two weekend market on Saturdays and Sundays Compensation: -Hourly Rate: $20/hour -Sales commission: 2.5%-5% of market earnings based on sales -Trade policy at markets: $19 in cheese trade per market -30% off staff discount for all products Job Description: -Working farmers markets in selling a variety of cheese, meat, fruit, honey, and Stepladder Products. This is a part-time role. The job involves starting and ending your shifts at the warehouse in San Leandro with a farmers market in between. Use of a company van to get to and from the markets. -Represent Stepladder Ranch and Creamery with a positive attitude and enthusiasm -Become an expert about our products and provide excellent customer service to our customers -Transport product from warehouse to market and back, in company vehicle -Set up your market stand with appropriate merchandising -Strive to increase sales with innovative strategies and customer engagement -Maintain positive relationships with customers, market managers, and other vendors -Educate customers on cheese, meat, fruit, and family farming -Employ excellent attention to detail using our Point of Sale system including cash handling and credit card transactions -Cover other local markets as needed / availability permitting Expectations: -Dependability and honesty -Weekends and some holiday weekends are a MUST (not Christmas or Thanksgiving) -Minimum 6-month commitment -Valid driver's license with clean driving record -Reliable transportation to warehouse in San Leandro -Ability to stand for an extended period of time and lift 50+ lbs -Reliable communication; employees are expected to check their email at the start of their shift to see if there are any team updates, questions from management, or requests for market coverage. If you are interested in this position, please email us with a bit of information about yourself and why you think you would be a good fit for this role. Bonus points for including a resume!

Position Summary: The Customer Service Lead acts as a dedicated advocate for both clients and members, delivering a high level of personalized service and acting as the primary channel for external product support, education, and issue resolution. This role requires a proactive approach in building and maintaining relationships with internal and external clients, utilizing technology, expertise, and internal resources to resolve complex issues, educate clients, and ensure an exceptional experience for high-priority and VIP accounts. Working hours for this position are Monday through Friday, 11:00 a.m. - 8:00 p.m. Central Principal Duties & Responsibilities: Client Advocacy & Issue Resolution: Serve as the primary point of contact for high-priority and VIP clients, ensuring exceptional support by addressing complex inquiries and issues promptly. (Advanced) Act as an intermediary to resolve member-related issues, especially where direct communication with clients is needed, by assessing client needs and facilitating effective solutions. (Advanced) Proactively recommend solutions, set realistic expectations, and deliver accurate information to clients regarding their benefits, account navigation, and utilization. (Intermediate) Educate participants on plan features, empowering them to maximize benefits and navigate the platform independently. (Intermediate) Relationship Building & Collaboration: Build and foster strong relationships across the company by collaborating with colleagues in a team-oriented environment, focusing on meeting company, client, and member needs. (Advanced) Act as an Ameriflex ambassador, upholding the organization’s core values and projecting a positive, professional image in all client and member interactions. (Advanced) Collaborate with internal teams to offer solutions, identify process improvement opportunities, and promote best practices for client satisfaction and retention. (Intermediate) Consultative & Analytical Support: Analyze and interpret data specific to VIP accounts, using insights to provide tailored support and identify trends in client needs. (Advanced) Use critical thinking skills to address client issues effectively, applying sound judgment in interpreting and adhering to relevant laws, regulations, and policies. (Advanced) Proactively assess complex client needs and provide consultative support, offering strategic insights to enhance the client experience. (Advanced) Compliance & Documentation: Ensure strict compliance with HIPAA and other regulatory guidelines, maintaining confidentiality in all client interactions and documentation processes. (Advanced) Maintain accurate records of client interactions, documenting resolutions and tracking follow-ups as required to meet company standards for quality and reporting. (Intermediate) Requirements Knowledge, Skills, and Abilities Required: Customer Success & Advocacy Skills: Proven experience in handling complex client inquiries, with an emphasis on consultative support and problem-solving. (Advanced) Ability to proactively recommend solutions and deliver client education tailored to individual needs. (Advanced) Communication & Relationship Management: Exceptional verbal, written, and presentation skills, with the ability to communicate clearly and persuasively across multiple channels (phone, email, chat). (Advanced) Demonstrated skill in building and maintaining strong relationships with clients and internal teams, with a focus on positive client experiences. (Advanced) Technical & Analytical Proficiency: Proficiency in data analysis, with the ability to draw insights and provide solutions based on client account data. (Intermediate) Knowledge of CRM tools and digital communication channels, with a high level of adaptability to new technology and tools. (Intermediate) Organizational & Time Management Skills: Strong multitasking abilities, with the capability to manage multiple priorities in a fast-paced, deadline-driven environment. (Advanced) Ability to manage flexible schedules, with the availability to work Monday-Friday between the hours of 7 a.m. to 8 p.m. CST Credentials & Experience: Associate’s degree or four or more years of professional experience in a related field, with prior experience in benefits management, claims, insurance, or healthcare required. Demonstrated success in customer service or client support roles, with at least 2 years of experience in a high-volume, complex environment. Benefits NOTE: Starting pay for this position is $20.00 per hour BENEFITS  Medical Insurance  Vision Insurance  Dental Insurance  401(k) Matching  Flexible Spending Accounts  Health Savings Accounts  Disability & Life Insurance  Employee Assistance Program  LegalShield  ID Shield  Commuter Reimbursement Plan  Tuition Reimbursement  Bonus Pay ADDITIONAL BENEFITS INCLUDE:  Wellable membership  Telescope Health (telehealth) through Accresa  Intellect (mental health) application  Employee engagement activities, including voluntary events, raffles, book club, and more!

Company Profile: Vego Garden is making gardening as accessible and sustainable as possible, while encouraging gardening to be an avenue for personal and community development! Since its successful launch in 2020, Vego Garden has quickly become the leading brand in raised garden beds and one of the fastest-growing consumer brands in the country. In just five years, our rapid growth has led to the establishment of a 200,000-square-foot headquarters and distribution center, along with a beautiful 5-acre farm. Today, Vego Garden proudly employs over 100 dedicated team members across the U.S. and internationally. Our high-quality raised garden beds are recognized for their durability, eco-friendly materials, and safety for both children and pets. We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe’s, Wayfair, and Amazon. We owe our success to our loyal customers and passionate team. Through our Vego Garden Kids and Giving Back Program, we have donated more than 3,500 garden beds to schools, underserved communities, and other philanthropic initiatives - helping to grow gardens and give back across the nation by making gardening easier anytime, anywhere! Vego Garden Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, veteran status, or marital status. Job Purpose: We are seeking a Customer Service Lead to join our team and help us provide exceptional support to our customers. This role focuses on coaching and mentoring a small but growing team, managing escalated customer issues, monitoring team performance metrics, and contributing to process improvements. Essential Responsibilities: Lead, Coach, and Mentor the Customer Service team. Guide a customer service team, providing ongoing coaching and support. Foster collaboration, innovation, and a customer-first mindset.  Support team development through regular feedback and skill building.  Step in for the Customer Service Manager and/or Supervisor when needed, to maintain operation and service excellence.  Handle Escalated Customer Issues. Address complex or escalated customer inquiries with empathy and professionalism. Coach team members on handling challenging situations. Monitor Team Performance and Metrics. Track key performance indicators such as response times, resolution rates, and customer satisfaction.  Provide actionable feedback to improve performance and maintain service quality.  Support Process Improvement Initiatives. Offer feedback and insights from frontline experience to help refine workflows and improve efficiency.  Assist with limited project work related to process enhancements.  Technical and Knowledge Support. Serve as a resource for team members, demonstrating strong problem-solving skills and technical aptitude.  Cross-Department Collaboration. Share customer feedback and insights with other departments to support product and service improvements.  Perform all other duties as assigned. Requirements Previous experience in customer service or support, preferably with mentor or leadership exposure.  Strong coaching and interpersonal skills.  Ability to handle escalated issues with professionalism and empathy.  Comfortable working with metrics and performance data.  Strong technical aptitude; experience with VRCM or ticketing systems is preferred.  Ability to provide feedback and contribute to process improvements. Physical Demands: This position primarily involves working at a desk and operating a computer for prolonged periods with moderate walking and standing. Job Location and Work Schedule: This is a full-time (40 hours), on-site position based out of Tomball, TX. 13808 Boudreaux Road, Bldg. #2, Tomball, TX 77377. Occasional weekend work may be required. Benefits Payrate starting at $21 per hour. Flexible Paid Time Off. 12 PTO days per year, accrued bi-weekly, with incremental increases annually. 7 paid Holidays. 401k contribution match of 4%. Comprehensive Medical, Dental, Vision, and Life insurance plans. The Company pays 100% of premiums for its employees for Dental, Vision, Life, and select Medical plans. Toll Roads Allowance of $100 per month. Phone Allowance of $50 per month. Company-sponsored breakfasts and lunches. We offer great culture, supportive leadership, engaging activities, employee appreciation, and other perks that make every day at work more rewarding!