Community Hospital Corporation
Corporate Director of Revenue Cycle
Plano, TX, USA
Community Hospital Corporation (CHC), a DFW Top 100 Employer, is looking for a Corporate Director of Revenue Cycle based out of our home office in Plano, TX. This is an exciting onsite role at our beautiful corporate offices located in Plano between Legacy West and Grandscape. At CHC we enjoy an outstanding work environment, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, free covered parking, and a great company culture.
The Corporate Director of Revenue Cycle, reporting to the Vice President of Revenue Cycle, provides leadership and support to CHC facilities in all areas of Revenue Cycle. Specifically, this position will:
Work collaboratively with each hospital to establish and achieve annual and periodic goals,
Periodically review and evaluate the revenue cycle operational effectiveness of each hospital to ensure properly functioning revenue cycle processes,
Advise hospital leadership regarding the effectiveness of revenue cycle management within the facility, and
Advise hospital leadership regarding proper concentration of people, process and technology to maximize and enhance the control environment to protect the financial assets of the organization.
Major Responsibilities
Interact with corporate and facility management to identify and define problems, along with targets of opportunity, and develop a framework for achieving organizational goals for improved reimbursement and cash flow operations.
Develop performance expectations and initiatives to improve cash collections and bad debt reduction within the revenue cycle operation.
Assess, identify and define areas of opportunity for reengineering processes to improve the management of the revenue cycle and cash flow throughout the company.
Develop and facilitate the implementation of policies and procedures that support the organizations goals of improving revenue cycle operations and outcomes.
Provide direction and oversight for the implementation of key internal controls and procedures supporting the integrity of revenue cycle and other business operations.
Support hospital and clinical departments in developing processes and tools to ensure accurate and timely processing of unbilled receivables and charge capture.
Act as a resource to facilitate necessary staff training and development. Assess and respond to organizational and customers needs with innovative programs to ensure customer satisfaction.
Perform audits relating to revenue cycle including compliance with all state and federal regulations, reconciliation of revenues and vendor performance.
Develop, and provide in conjunction with Information Technology, adequate and accurate reporting tools for monitoring and validating revenue cycle performance.
Participate in establishing, monitoring and adherence to CHC standards of performance.
Participate in the evaluation, selection and management of service programs, including external vendor programs and systems to add value and improve process and outcomes for revenue cycle operations.
Work effectively with all departments - corporate and facility - to make a significant contribution to the organization's overall effectiveness.
Performs related duties as assigned.
Requirements
Education
Bachelor degree in Business or related field preferred.
Equivalent healthcare management work experience (7 years minimum) may substitute degree requirement.
Skills and Knowledge
Ability to define realistic, specific goals and objectives and to prioritize objectives.
Ability to work with people in such a manner as to build high morale and group commitments to goals and objectives.
Proficient ability to identify and effectively resolve difficult operational and administrative problems.
Ability to work independently and manage multiple projects simultaneously.
Ability to communicate and relate well with others
Communicates openly, respectfully, and in timely way
Shares information appropriately
Keeps others well informed
Encourages others to share contrary views
Responds in a timely manner to messages/requests
Proficient PC skills, including Microsoft Word and Excel
Proficient knowledge of hospital revenue cycle, and the impact of such operations on hospital reimbursement.
Proficient knowledge to understand and apply the concepts and terminology unique to the healthcare industry.
Experience
A minimum of 7 years management or consulting experience in the healthcare receivables/revenue cycle field required, with a work record that demonstrates:
In-depth knowledge of hospital billing, collections and reimbursement.
A mature approach to problem-solving for all types of issues.
Ability to appropriately manage process and human resources to achieve positive outcomes.
Prior experience as Business Office Director, COB Director or Revenue Cycle consulting management.
Benefits
At CHC we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, and a great company culture.
Comprehensive health and welfare benefits package is offered as part of total compensation:
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Wellness Resources and other benefits
CHC is a tobacco and drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Negotiable Salary
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