Generative AI Leader/Architect

The ServiceNow Architect will lead the design and implementation of ServiceNow solutions to optimize IT service management across the organization. This role involves collaborating with stakeholders to align ServiceNow capabilities with business processes. • Design and develop ServiceNow applications, modules, and workflows to meet business requirements. • Oversee system integration efforts with other platforms and tools within the organization. • Customize and configure ServiceNow to enhance usability and optimize performance. • Conduct assessments of existing ServiceNow implementations and recommend best practices and improvements. • Provide technical leadership and mentoring to development teams on ServiceNow capabilities and architecture. • Collaborate with project managers and business analysts to define project scope, deliverables, and timelines. • Stay current with ServiceNow updates and new features, identifying opportunities for leveraging advancements. • Ensure compliance with security standards and data integrity across ServiceNow applications. Requirements • Active Secret clearance is required. • Candidates must be U.S. citizens with no dual citizenship due to agency and contract requirements. • 7+ years of experience with ServiceNow, including architecture and development. • Strong understanding of ITIL processes and their application within ServiceNow. • Experience with ServiceNow module implementations, including Incident, Problem, Change, and Asset Management. • Proficiency in JavaScript, XML, and other relevant programming languages. • ServiceNow Certified System Administrator and Certified Implementation Specialist certification is preferred. • Excellent communication and collaboration skills for liaising with both technical and non-technical stakeholders.

Job Summary: Highly motivated individual with a minimum of 3 years’ experience in a high-volume prepress environment for Web Offset and Digital presses. Essential Job Functions: • Preflight/edit/troubleshoot customer files to ensure they conform to a job’s specification. • Process/trap files in Kodak Prinergy. • Provide detailed analysis of potential problems and/or showstoppers to Account Management. • Impose files for proof and/or press using Kodak Preps. • Output (RIP) files for correct proof and/or plate manufacturing. • Perform quality assurance throughout the prepress production cycle. • Performs other duties and special tasks when assigned. Qualifications: • Understanding of current Prepress and Print Industry standards and expectations. • Knowledge of Mac and applied software • Fundamental knowledge of ripping and trapping of files. • Demonstrate ability to read and comprehend written instructions. • Excellent interpersonal, problem solving and troubleshooting skills with a keen attention to detail. • Good communication, organizational and time management skills. • Adobe Creative Cloud; Acrobat, InDesign, Illustrator, Photoshop. • Enfocus PitStop Pro • QuarkXPress • Kodak Prinergy Connect (Workshop) • Preps Imposition software Physical Demands: • The physical demands are typical for an office setting. Must be able to lift up to 20 pounds. Apply here: https://recruiting.paylocity.com/recruiting/jobs/Apply/3634285/Publication-Printers-Corporation/Mac-Operator

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JOB DESCRIPTION: We are seeking a highly skilled application architect to lead our development team in creating software solutions that meet our clients' needs. You will be responsible for communicating with clients to determine their requirements.  By seeing the ‘big picture’, you will create architectural approaches for software design and lead a team of software developers as they develop polished final products. The desired applicant would be someone with extensive experience in design and development of client/server applications, both front end and back end. This is a position where they need to work with Junior developers to do code reviews etc.    To be successful as an Application Architect, you should be an expert problem solver, have a strong understanding of the broad range of software technologies and platforms available, and excellent IT skills.  Experience in designing and possessing the ability to develop a unified vision for software characteristics and functions. With a goal of providing a framework for the development of software applications or systems that will result in high quality IT solutions. Top candidates will also be excellent leaders and communicators.   ·       NOTE: This position will be renewed on 7/1/25 through 6/30/26+ ·       The contractor may sit remotely in the United States.      ·       The client would like to see people with previous HHS experience if possible.       ·       Contractors need to have experience working with Junior developers doing code reviews etc.      RESPONSIBILITIES: ·       Collaborate with other professionals to determine functional and technical requirements for new software or applications ·       Architect, design, develop and test/troubleshoot new and existing applications and systems that address the needs of key stakeholders from the business, solution delivery, and operations areas ·       Develop high-level product specifications with attention to system integration and feasibility ·       Use tools and methodologies to create representations for functions and user interface of desired product ·       Define all aspects of development from appropriate technology and workflow to coding standards ·       Monitor adherence to standards in architecture, application design, development, and testing frameworks by leading and participating in design and code reviews ·       Ensure software meets all requirements of quality, security, modifiability, extensibility etc. ·       Lead the team’s technical direction by exploring and implementing the latest in client-side technologies and advocate the use of best tools, libraries, and processes for client-side development ·       Oversee progress of development team to ensure you and the team adhere to project deadlines and consistency with initial design ·       Approve final product before launch ·       Provide technical guidance and coaching to developers ·       Interacts with a manager as needed to receive guidance and feedback. Provides manager with weekly progress reports ·       Collaborate with team members across IT ·       Propose new ideas to improve performance and experience when there is strong business value and stay up to date on the latest technological trends and techniques   REQUIREMENTS: ·       Bachelor's degree in Computer Science/Engineering or equivalent experience ·       Hands-on experience developing enterprise level software applications – 12 years REQUIRED ·       Hands-on experience designing and architecting software applications that are readable, maintainable, testable, scalable, and performable – 7 years REQUIRED ·       In depth knowledge of .NET, C#, SQL, HTML, CSS, and Javascript – 7 years REQUIRED ·       Excellent knowledge of UML and other modeling methods – 7 years REQUIRED ·       Experience with OpenText products such as Content Manager and Enterprise Scan –  7 years REQUIRED ·       Solid understanding of data structures, interactions between software applications, and databases – 7 years REQUIRED ·       Strong understanding of the current state of infrastructure automation, continuous integration/deployment, security, networking, and cloud native mode – 7 years REQUIRED ·       Proven ability to design for 'ilities' across distributed systems-scalability, security, reusability, maintainability, extensibility, testability – 7 years REQUIRED ·       Ability to effectively communicate complex technical concepts to a broad range of audiences – 7 years REQUIRED ·       Ability to work independently and meet deadlines – 7 years REQUIRED ·       Proven ability to mentor, train, design, and use best testing practices – 7 years REQUIRED ·       Outstanding communication and presentation skills – 7 years REQUIRED ·       High quality organizational and leadership skills – 7 years REQUIRED ·       Passion for understanding, following industry trends, and how those trends can influence the company – 7 years REQUIRED  

SUMMARY: Provides technical support to the university community. Resolves moderately complex technical problems (tier 1 and some tier 2), and may provide functional direction to student employees, as needed. JOB DUTIES/RESPONSIBILITIES: Provide phone support in the Help Desk call center. Analyze computer problems; gather customer specific needs; process workflow with clear explanation of problems and resolution. Create workflow / call tickets for phone support, walk in traffic, and emails to the Help Desk. Support live chat communications. As needed, direct workflow / service requests to proper technicians or other departments within Information Services with agreed service levels Provide support for the walk up Help Desk; assist with computer service issues and provide support for mobile devices Committee assignments as assigned Other tasks as assigned WORKING CONDITIONS/PHYSICAL EFFORT: Lift and carry computer equipment, including CPUs, monitors, small printers, scanners, and other peripherals QUALIFICATIONS: Microsoft Office Software Suite previous experience Hardware support for dual core computers and newer Operating System previous experience Familiarity desired with both PC and Mac platforms for hardware and software Ability to work directly, face to face, or over the phone, with customer Ability to analyze moderately complex computer problems Ability to communicate effectively, both orally and in writing Strong organizational skills EDUCATION & EXPERIENCE: Customer Service-related experience preferred High School Diploma required Some college or professional technology education desired WORK HOURS: Full-Time; Non-Exempt position Monday-Friday 10:30AM-7:30PM, but may work a varied schedule, including adjusted shifts as needed. Weekend work during back-to-school period, and rotating weekends (Saturday/Sunday 10:00AM-4:00PM) SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)