Work from Home/Remote Sales Rep - PT/FT, No experience necessary (flagstaff / sedona)

The Drain Doctors is a small Snohomish based, family-owned business with over 20 years’ experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch role - answering phones, entering customer information, and coordinating and scheduling technicians. The Dispatch center is the central communication link between customers, technicians, and management. The ideal candidate will have extremely strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties: • Answering Phones & Scheduling Service: Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. • Technician Coordination: Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technician’s likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. • Customer Communication: Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. • Record Keeping: Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. • Emergency Management: Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. • Liaison: Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. • Reporting: Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications: • Organizational Skills: Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. • Communication: Excellent verbal and written communication skills for interacting with customers and technicians. • Software Proficiency: Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. • Problem-Solving: Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. • Customer Service: A commitment to providing exceptional customer service and building positive relationships. • Mechanical Aptitude: A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. • High School Diploma or GED required. Job hours are 8am-5pm, Monday through Friday. Job duties will be performed at our new office location in the Clearview area of Snohomish. No remote. Compensation: Salary, DOE. $21+/hr. Health/Vision/Dental, Simple IRA, PTO, Sick Leave. Company Values: We are a Value-based organization. The Drain Doctors is committed to: Transparency, Humility, Integrity, Collaboration and Growth Mindset. HOW TO APPLY: Please reply to this post with letter of interest and resume. www.thedraindoctors.net

**NOTE: This position is client-facing, therefore it is only available to candidates who are local to the greater Chicagoland Area *** Position Overview The Junior Virtual CIO supports the strategic IT direction of the company by assisting with technology, planning, implementation and management. Responsibilities include assigned client relationship management, conducting technology reviews, developing IT roadmaps, and ensuring alignment of IT initiatives with business goals. The Junior vCIO assesses security risks, developes security strategies and ensures compliance with relevant regulations. Serves as the primary point of contact for a specific set of client assigned accounts, understands their current technology needs and targets for customer satisfaction. Owns the post-sales side of the client lifecycle including but not limited to: client onboarding, project management, client maintenance-plan development, client policy and procedure development, client training and education. The Junior vCIO role will also have a minor role in pre-sales working to ensure the proposed WEBIT solution stack fits with the client's needs properly. The Junior vCIO provides regular feedback and insight regarding client status to the vCIO Team. Researches technologies or software that will help solve client business problems that cannot be solved by any current Impact solution. The Junior vCIO must stay current with all WEBIT service offerings and must actively stay engaged to ensure the alignment between WEBIT Solutions and client needs. The role of the Junior vCIO is challenging and rewarding and requires a strong and vast technical skill set along with business acumen and interpersonal skills. The focus of any job at WEBIT is always excellent customer service. We strive to make sure our clients are happy and that their networks are secure and running optimally. Core responsibilities Pre-Sales Review final WEBIT Pre-Sales proposal documents BEFORE any proposal is made to clients. This is critical to ensure the proposal fits with the current WEBIT offerings. Post Sales Conduct client end-user onboarding meetings with WEBIT Sales Rep to explain the WEBIT Onboarding process and show clients how to interact with our Help Desk. Ensure the client understands the process while emphasizing our commitment to Customer Service. Plan, communicate and set expectations for all remediation projects. Is the client liaison for all communications about the entire WEBIT Solutions Stack including all projects and ensure the Field/Project team is meeting the set expectations for time, customer service and quality. Work with the Field Team, vCIO's, Help Desk, other Impact departments and the sales team to plan, prepare for and conduct Technology Business Reviews (TBR's) meetings with clients. Keep all client management documentation up to date and continuously review for accuracy. Prepare and provide monthly ticket entry reports on all tickets entered by Help Desk, Field Team and vCIO roles per client. Lead technical discussions with clients as it relates to their business. Continuously work to provide the client with the right technology to accomplish business goals and objectives. Technical Manage the client relationship from the WEBIT perspective and support the vCIO team. Set goals and expectations for all aspects of WEBIT with the client. Work with the Field Team to create and review the technical project plans for remediation projects. Review reports for trends, commonalities, and best practices. Demonstrate expert level knowledge of all WEBIT service offerings. Provide licensing guidelines, partner offerings. Work with the Field Team and Help Desk teams to plan and implement the client management and maintenance plans that include Windows and 3rd party software patching. Review, validate and edit all client documentation for each assigned client. General Participate in ongoing training and attainment of certifications. Develop and maintain relationships with customers that further develop our company's positive reputation through exceptional customer service. Maintain relationships with vendor contacts that are beneficial to the company. Work with Field Team and Director of Service to outline the long-term technology goals of each assigned client. Work with the WEBIT team to help define, streamline, improve and advance the Junior vCIO role along with other WEBIT team initiatives. Professional Development Develop personal skills to efficiently and effectively work individually and as a member of the WEBIT team. Participate in company-sponsored job-related activities and training to further develop your technical and interpersonal skills. Stay abreast of current IT trends, standards, solutions and services. Continuously works to learn about new technologies in general IT. Works to develop industry specific IT knowledge for the types of clients in their portfolio. Requirements Experience: 2+ Years as a Junior vCIO/TAM (Technical Account Manager) for an Managed IT Service Provider Knowledge and awareness of: Server Administration Active Directory design, management or maintenance Microsoft Exchange, SQL, and SharePoint knowledge (base level) DNS, DHCP, and other server-side networking technologies VMWare, Hyper-V and other virtualization technologies Storage solutions: SAN, NAS, Shared storage, ISCSI, Fiber Channel Firewalls, switches and other networking technologies Cisco Meraki, SonicWALL or other Business grade vendor solutions Disaster Recovery solutions and backup technologies Office 365, Azure and other "cloud" solutions Mobile operating systems (IOS, Android, Windows) Other Skills & Abilities Ability to learn and maintain operating knowledge of RMM, PSA, ticketing, CRM, ERP and other internal systems as needed to perform job functions Desired Certifications - MCSE, MCSA, A+, Net+, VMWare, Cisco, Datto (other BDR), SonicWall, HP, Dell, etc. Able to work independently or as part of a team Must be prepared to travel locally in the Chicagoland area as required Valued Qualifications (not required, but strongly preferred) 2 or more years' relevant work experience in IT Experience as part of a Microsoft Partner organization Benefits About WEBIT Services Based in Naperville, IL, we are a Managed IT Services Provider with a Team First mindset. Our uniqueness is rooted in our philosophy that you don't have to be big to be a great organization. There are many things that separate WEBIT from other organizations, but perhaps the most important is our commitment to transparency and our ethical commitment to Integrity. We practice Open Book Management which is the teaching of financial literacy and sharing of all our financials with the team. We do this because we are all in it together, as a Team, and everyone plays a part in the success we enjoy together in a growing, employee-owned organization. Benefits: Company-paid Day-1 Health Insurance Company-paid AD&D Insurance Company-paid LTD & STD Insurance Unlimited PTO Employee-Ownership Educational Assistance & Professional Development Employee Assistance Program Dental Insurance Vision Insurance 401k Life Insurance Travel Reimbursement Outstanding culture of teamwork and camaraderie and more... Additional Information: Position Type: Full time, salaried Salary Range: $55,000 - 70,000/yr Unlimited PTO Eligibility: After 90 days Employee Ownership Eligibility: After 1 year of service

Fulfillment Supervisor Card Kingdom has served Magic: The Gathering players across the world for over 20 years. We are a trusted source for buying and selling Magic: The Gathering singles, packs, and booster boxes from throughout the game's history. Our love of the community and game shines through everything we do. We are a customer-centric, data-driven, innovative workplace. We value our team and recognize that every role in our organization is behind delivering our renowned customer experience.  In addition to our eCommerce business, Card Kingdom owns and operates the award-winning game store and restaurant, Mox Boarding House. With unique locations in Seattle, Bellevue, Portland, and Arizona, we deliver an elevated experience to local gaming communities. Our Mission: We use tabletop gaming as a campfire – a place to gather, share and celebrate –for the sake of cultivating deeper relationships with our customers, amongst ourselves, with our communities, and the world. Our Perks: Excellent benefits, generous PTO, and flexible scheduling, remote work opportunities, paid parental leave, safe harbor 401k match, paid holidays, and employee discounts. We support work life balance. Role: The Fulfillment Supervisor is responsible for overseeing and coordinating daily Fulfillment Operations including Production, Shipping and Pendings, while managing a team of direct reports who may work across various workflows. This role ensures the successful execution of Fulfillment-related tasks by holding team members accountable for their performance. This includes direct reports, whether they are working in the supervisor’s workflow or temporarily assigned to other workflows, as well as individuals assigned to the supervisor’s workflow who are not their direct reports. The Fulfillment Supervisor is responsible for maintaining performance standards and driving results across all assigned areas of responsibility. The Fulfillment Supervisor is responsible for meeting goals in normal operations, as well as participating in and delegating labor to special projects. This people-first position has a focus on building a workplace for continual improvement, both for our employees and our processes. Provide guidance, feedback, and support to Operations Specialists, fostering a positive and productive work environment. Maintain team morale and hold direct reports accountable for their performance, whether they are working within the inventory workflow or other areas. Provide Feedback about an employee’s performance to their direct supervisor. Ensure the consistency and accuracy of inventory operations by monitoring workflows, tracking labor, and meeting team-based SLAs and inventory goals. Train and mentor employees on inventory processes, identify opportunities for workflow improvements, and create performance development plans to enhance individual and team efficiency. Manage timecards in ADP Workforce Now, handle PTO and scheduling requests, and ensure compliance with company policies and collective bargaining agreements. Work closely with leadership from other workflows to align goals, improve consistency, and create synergy across Card Operations. Engage in disciplinary conversations when necessary and implement corrective actions to address performance issues. Participate in the hiring process by conducting interviews and providing recommendations for applicants. Delegate labor and participate in special projects to support organizational initiatives and drive operational improvements. Additional duties and responsibilities as assigned. Qualifications: Associate degree or 2-years equivalent work experience Prior supervisory responsibilities for a team of at least 5 Full Time Employees (FTE) Possess a strong attention to deal, especially with visual acuity Ability to consistently work in a repetitive environment Proficiency in Microsoft Office Suite Proven ability to provide feedback both in the moment and in regular performance reviews Demonstrated bias for action, especially when dealing with ambiguity Professional Development and Management experience a plus Knowledge of Magic: The Gathering editions and player base Physical Requirements: Manual dexterity with constant fine finger manipulation. The capacity to stand and work on hard surfaces for extended periods, up to 8 hours per day. Frequent wrist flexion/extension in repetitive motions. Occasional squatting, kneeling, bending, stooping, reaching, twisting at waist may be required. Capability to lift up to 50 lbs. occasionally. Location / Work Schedule: Monroe, WA PM Shift (3:00 PM-11:30 PM) Job Type / Pay Rate: Full Time, scheduled 40 hours per work week, set shift with two consecutive days off. Non-exempt/Hourly: From $26.60 per hour, and $27.53 per hour upon completion of training and meeting expectations. Full Pay Range: $26.60 per hour - $29.21 per hour based on proficiency. Overtime required, particularly for product releases and after-mail holidays. Benefits: Paid Time Off: 5 weeks accrued per year, 8 Company Holidays Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance Retirement: 401(k) with 4% Safe Harbor match, no vesting period Employee Stock Ownership Plan Flexible Spending Accounts & Health Savings Accounts Pre-Tax Commuter Benefits Supplemental Life and AD&D Insurance Accident, Critical Illness & Hospital Confinement Plans Employee Assistance Program Employee Discount Equal Opportunity Employment: We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. PI278276498 Apply

We’re seeking a detail-oriented Business Continuity Specialist to support a leading global consumer goods client on a 6-month engagement. In this role, you will help strengthen the client’s resilience by reviewing and enhancing existing business continuity plans, facilitating risk assessments, and supporting continuity exercises across key business units. This position requires a strong understanding of industry best practices, a proactive mindset, and the ability to work collaboratively in a fast-paced environment. This role is set for a 6-month contract. Assist with the developing, maintaining, and implementation of resiliency solutions, including business continuity plans, business impact analysis, and documentation of procedures. Partner with critical business functions to identify opportunities for strategic improvement or mitigation of interruptions and other risks caused by business, regulatory, or industry-specific change initiatives. Collaborate with the client’s IT teams to integrate business continuity processes and templates within their SmartSuite platform. Prepare reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations. Participate in support of various other initiatives and ad- hoc projects to enhance business resilience. Ensure alignment with recognized BCP standards (e.g., ISO22301, DRI, Gartner, etc). Requirements 6+ years' experience implementing and managing corporate business continuity or risk management programs. Bachelor’s degree in business or related field. Experience with commercial Business Continuity tools. Experience managing and analyzing data from various sources to align strategic goals. Experience in responding to significant disruptive events. Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities. Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision making. Demonstrated ability to meet deadlines while managing multiple complex projects. Disaster Recovery Institute International (DRII), Business Continuity Institute (BCI), or other business continuity professional certifications are a plus. Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. The salary range for this position for a 6-month period will be between $55,000-$62,500 Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Project Coordinator / Project Engineer - Estimating, Full Time (San Diego) Compensation: $65,000 - $90,000 / Annual Salary + Plus Benefits, DOE Successful San Diego Striping & Pavement Marking Contractor is willing to pay top dollar for a highly qualified Professional! Candidate must pay attention to detail, and follow through with customer needs. We are looking for a dedicated team player with the ability to prioritize tasks and direct their time efficiently. Must be able to attend meetings, understand job specifications, send submittals, work on takeoffs, and coordinate schedules. Key Responsibilities: Assist Project Manager / Estimators Maintain spreadsheets Send Submittals Assist with Ordering Materials Manage documentation on Change Orders, RFI’s, and Purchase Orders Qualifications: Must have a minimum of 2 years construction experience. Able to read plans and understand project requirements and specifications. Strong computer skills with proficiency in Excel, Word, and Outlook Effective analytical and problem solving ability is a must. Our Ideal Candidate Has: Previous Estimating / Project Management Experience Previous Striping Experience Construction Experience Requirements: HS Diploma or equivalent, (some College preferred) Valid CA Driver’s License Ability to Pass a Background Check and Drug Test for School /Airport / Military Base Clearance EOE: race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet.

Control Risks is looking for a dedicated GSOC Operator to join our renowned security team. The Operator will be essential in safeguarding our client's assets by operating within a dynamic 24/7/365 security operations center. This role involves monitoring and analyzing security systems to ensure the safety and security of personnel, facilities, and operations. This position will cover 24/7/365 on a 4x12 shift schedule. This will require the candidate to work 4 days on of 12 hour shifts, followed by 4 days off. The position will cover the client's night shift. Key Responsibilities: Act as the initial point of contact for global security communications, managing responses to security alerts and incidents. Monitor various security technologies, including CCTV, access control systems, and alarm systems to detect and respond to potential threats swiftly. Conduct real-time assessments of incidents and coordinate the appropriate response with internal and external stakeholders. Document all incidents thoroughly, including actions taken and the outcome, for future reference and analysis. Support the execution of security protocols and procedures as directed by leadership to maintain a safe environment. Assist in the development of security reports and intelligence products that inform decision-making processes. Provide comprehensive travel security tracking for personnel and assist in crisis management and response. Engage in regular training to uphold knowledge of security trends, technologies, and procedures. Collaborate with cross-functional teams to enhance security processes and upgrade incident response strategies. Requirements 0-2 years of experience in a GSOC, Security Operations, or similar role working in the technology sector Bachelor's degree in History, Political Science, Criminal Justice, or related areas of study preferred. Working knowledge of security systems, incident response protocols, and emergency management. Demonstrated ability to handle high-pressure situations and make sound decisions under stress. Excellent communication skills, both written and verbal, with the ability to present information clearly. Strong analytical skills with the capacity to assess complex situations and manage multiple tasks simultaneously. Proficient in using security technology and software applications related to monitoring and reporting. Capability to work flexible hours, including overnight shifts, weekends, and holidays as needed. The base salary range for this position in California is $70000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov. Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.