Dental Front Office Coordinator – Join Our Growing Team! (san rafael)

Schedule: Monday–Thursday • 8:30 AM – 5:30 PM Our intimate and friendly dental practice, currently staffed by 1 doctor, 1 assistant, 1 hygienist, and 1 front office team member, is expanding—and your role will be key in helping us thrive! What We're Seeking in You: -Dependable & Polite: Punctuality, professionalism, and a warm demeanor. -Outstanding Communication: Excellent verbal and written skills, especially over the phone and in-person. -Customer-Service Focused: A true people-person who makes patients feel cared for from the moment they arrive. -Organized & Detail-Oriented: Able to multitask, manage scheduling efficiently, and maintain accurate records. -Core Responsibilities (Inspired by Industry Standards) -Better aligning with what top practices expect, your daily responsibilities may include: -Greeting and checking in/out patients with warmth and accuracy -Managing appointment scheduling—including confirmations, rescheduling, cancellations, and optimizing provider time -Updating patient records, treatment plans, charts, and handling intake forms -Verifying insurance coverage, processing claims, explaining benefits, and following up on billing items -Collecting payments, presenting treatment cost options, and handling financial arrangements -Handling phone and email communications, patient questions, and referral coordination -Ensuring the reception area is clean, well-stocked, and welcoming -Assisting clinical staff and ensuring smooth flow between patient rooms and administrative tasks -These are typical of what dental front office professionals handle daily and show candidates that they'll be stepping into a critical role in patient satisfaction and practice efficiency. Qualifications & Perks: -High school diploma or equivalent required, trade school, Associates degree; or equivalent work experience -Prior experience in dental or medical administration is a plus—and while experience using iDentalSoft is welcome, we’re happy to train the right candidate. New dental assistant students are especially encouraged to apply! Perks & Benefits Dental benefits 401(k) plan Paid holidays & PTO Ongoing training with career growth opportunities Competitive pay based on experience (DOE) Why Join Us? We’re not just a job—we’re a long-term partnership. Join our tight-knit team, support our growing patient base, and watch your career expand as our practice continues to flourish. If you’re enthusiastic, patient-centered, and ready to help us deliver exceptional care, we want to hear from you. Please apply with your resume, and reason for applying. You may also find the job posting on LinkedIn. https://www.linkedin.com/jobs/view/4296006215/?capColoOverride=true