$16/hour
122 Pelton Center Way, San Leandro, CA 94577, USA
Job description: Our San Leandro Taproom and Beer Garden is located in the heart of downtown San Leandro. With an extensive lineup of fresh craft beer and a delicious Neopolitan-style pizza menu to boot, we are looking for exceptional candidates to fill the role of Fieldwork Associate. Serving experience is preferred. Exceptional customer service is required. Weekend/Holiday availability is required. Do you thrive in a high-volume, fast-paced environment? Do you strive to bring contribute to a positive workplace? Does anticipating the needs of a guest and then fulfilling it before the guest realizes they need something excite you? If this sounds like you, please apply here or send us a resume and cover letter by visiting fieldworkbrewing.com/careers. Fieldwork Brewing Company is a craft brewery founded in Berkeley, CA with a focus on exceptional, honest beer making. Fieldwork has quickly gained a following in the craft beer community since the brewery began production in early 2015. We are known for the range and quality of our beers and ever-changing tap list of fresh releases. Our promise to our customers is to provide exceptional beer, alongside an exceptional experience, with the intention of creating a long-lasting relationship with our community and beyond. Our Ideal Candidate: Is passionate about hospitality Is detail-oriented Has strong customer service skills Has a passion for the craft beer industry Duties and Responsibilities: Provide excellent table service to guests including inputting orders in the POS, running food and drinks, opening and closing checks, clearing plates and glassware. Immediately greet all guests with enthusiasm and friendliness. Provide excellent customer service to all guests, maximizing the customer experience. Apply all guidelines for responsible alcohol service. Educate all guests about the beer and food available on the current menu. Maintain full knowledge of ingredients and other pertinent information about beer and food being served. Complete daily side work Smile and engage with guests Constantly work to increase knowledge, including attending trainings and meetings put on by management. Maintain the highest level of customer service and professionalism with guests, management, and co-workers. Demonstrate flexibility in scheduling and assist as needed with ensuring all shifts are appropriately staffed. Follow checklists and standard operating procedures. Learn to operate POS system. Perform other duties as assigned. Qualifications: Must be at least 21 years of age. Must provide a COVID-19 vaccination record Prior work experience with bar/restaurant, brewery, winery, and/or service experience a plus. Possess or be able to obtain a food handler's card and training on alcohol service. Possess working knowledge of beer and craft beer industry. Possess strong knowledge and enforcement of ABC laws. Possess an awareness of local, state, and federal health and sanitation laws. Able to lift heavy objects (25 -- 50 lbs.) Able to stand, walk, lift, and bend for up to 8 hours per shift. Able to work in crowded and confined spaces. Able to maintain excellent customer service and a professional appearance suitable for guest interaction while working under pressure. Job Type: Part-time Benefits: Employee discount Flexible schedule Work Location: In person