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Negotiable Salary
494 Amsterdam Ave, New York, NY 10024, USA
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ShareAn iconic italian restaurant is looking for a Restaurant Manager to be part our management team. We are bustling neighborhood restaurant serving the UWS community and tourists alike. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurants quality goals. You will ensure efficient restaurant operation, as well as maintain high productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is essential, as you’ll be setting work schedules, make sure we comply with health and safety restaurant regulations and maintaining a clean functional premise. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Responsibilities Coordinate daily Front of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Ensure compliance with sanitation and safety regulations Manage restaurant’s good image and suggest ways to improve it Promote the brand in the local community through word-of-mouth and restaurant events in teamwork with GM Recommend ways to reach a broader audience (e.g. discounts and social media) Train new and current employees on proper customer service practices Supervise policies and protocols that maintain the restaurant operations Uphold good communications between management, kitchen and foh staff Work on marketing with GM Skills Proven work experience as a Restaurant Manager, Restaurant Service Manager, Hospitality Manager or similar role Proven customer service experience as a manager Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Advanced knowledge with restaurant management software, like Toast, OpenTable, Delivery Apps to optimize capacity and volume. Strong leadership, motivational and people skills. We look forward to meeting with you.
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3870 Washington St, Roslindale, MA 02131, USA