Are you organized, motivated, and excited to be part of a growing small business? Maptote — a Brooklyn-based brand known for our USA-made, map-inspired totes and gifts — is looking for a full-time Fulfillment Associate to support daily operations and keep things running smoothly behind the scenes. Founded by a husband-and-wife team in 2006, we started with one Brooklyn tote and have since expanded to a full line of locally made products sold online and in stores around the world. From our studio in the vibrant Gowanus neighborhood, we design, fulfill, and ship with care — all while having fun doing what we love. If you're someone who enjoys wearing multiple hats, thrives in a creative environment, and values attention to detail, we’d love to meet you. Job Description - Retail and wholesale order fulfillment; picking, packing, and shipping packages - Processing of orders via UPS, USPS, FedEx - Monitor inventory levels in our studio - Studio Office Supplies Management - Customer service and communication with our stores and retail customers - Receive packages and verify the contents - Assist with trade show prep and sales Requirements - Minimum 1-2 years of related experience - Ability to lift up to 50 pounds - Solid computer skills and the ability to work with Google docs and MS Office - Pays attention to detail and is highly organized - Good communication and interpersonal skills - Strong problem-solving skills and ability to multi-task - Self-motivated and ambitious; willing to learn new skills - Ability to collaborate and work with a team - Enthusiastic and positive attitude with an entrepreneurial spirit Not required, but a bonus! - Photoshop/illustrator/InDesign - we're a small team, so if you have this experience we're happy to have you jump in and - help us with design when needed. - Interest and experience with social media - Instagram, Pinterest - Speaks Spanish - Experience with Shopify Benefits We offer competitive benefits, including health insurance, 401(k), vacation and sick days.