Geriatric Support Services Coordinator (Marlborough or Waltham)

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.00 - $27.28 hourly. Salary is commensurate with experience. POSITION SUMMARY: Under the supervision of the Program Coordinator, the Prevention Training Specialist for the CDC Black MSM Program will develop, implement, monitor, and evaluate HIV testing and counseling services for Black MSM (Men Who Have Sex with Men) ages 18-39. This includes providing virtual, on-site, and field-based HIV testing and counseling, as well as navigation and linkage to care for newly diagnosed individuals. Additionally, the specialist will facilitate referrals for STI screening/treatment and PrEP/PEP services, manage the distribution of at-home HIV test kits, and oversee a social marketing strategy to enhance awareness and recruitment into sexual health services. A key responsibility is the accurate input and maintenance of HIV testing data within the CDC database to ensure compliance with public health standards. The Prevention Training Specialist will work to reduce health disparities, improve access to care, and foster a culturally competent, supportive environment for Black MSM, promoting positive health outcomes within the community. ESSENTIAL DUTIES AND RESPONSIBILITIES: • HIV Testing and Counseling: Provide virtual HIV testing and counseling using the OraQuick at-home HIV test kit and on-site HIV testing via the Insti Rapid HIV test. Ensure proper protocols are followed and accurate documentation is maintained. • Navigation and Linkage to Care: Support newly diagnosed individuals by connecting them to medical care, treatment, and support services. Refer participants to the Annex clinic for STI testing, treatment, and PrEP/PEP services. • Data Entry and Management: Accurately input and track HIV testing data in the CDC database, ensuring completeness, consistency, and confidentiality. Maintain detailed records to comply with program standards and public health protocols. • Resource Distribution: Oversee the shipping and distribution of Swab & Chill at-home HIV test kits. Track inventory and ensure timely delivery to participants. • Social Marketing and Outreach: Develop and implement a marketing strategy to increase awareness and engagement in HIV testing and sexual health services. Utilize social media and community outreach efforts to recruit participants. • Group Facilitation: Oversee and guide structured focus group discussions with 12–15 Black men who have sex with men (MSM), ages 18–39. These sessions will explore key topics related to sexual health, wellness, and community-based experiences specific to the target population. • Collaboration and Teamwork: Work closely with the Program Coordinator and evaluation team to support program objectives, maintain data integrity, and improve service delivery. • Professionalism and Confidentiality: Adhere to HIPAA guidelines and confidentiality protocols when handling participant information, ensuring privacy and trust. • Timeliness and Adaptability: Demonstrate strong time management skills by meeting deadlines, addressing participant needs, and adapting to changes in program priorities. • Engagement Strategies: Foster relationships within the Black MSM community, encouraging participation in HIV testing and biomedical prevention services. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: • Associate’s degree in a human services-related field or at least two years of experience in HIV prevention, health education, or a related field. • At least one year of experience and/or active participation in the Black MSM community. • Possession of an HIV Counseling and Testing (HCT) certification from the Department of HIV and STD Programs (DHSP) preferred. • Familiar with developing social marketing campaigns. • Experience working with HIV prevention and health education/health promotion • Experience working in a nonprofit environment preferred; specific training/experience with HIV/AIDS-related issues and other sexual health education related areas preferred. Knowledge of: • HIV prevention methods, sexual health, and STI screening/treatment. • Biomedical HIV prevention strategies, including PrEP/PEP, DoxyPEP, and TasP. • Public health guidelines, harm reduction practices, and the HIV testing certification process. • Health disparities affecting Black MSM communities, including barriers to accessing healthcare services. • Principles of social marketing and virtual community engagement platforms. Ability to: • Work independently while managing multiple tasks efficiently. • Maintain accurate data entry and manage databases related to public health tracking. • Handle sensitive information with professionalism, confidentiality, and discretion. • Engage individuals in a culturally competent and supportive manner. • Communicate effectively in both written and verbal formats, including group presentations. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=300631&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.60 - $28.82 hourly. Salary is commensurate with experience. POSITION SUMMARY: Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Screen clients using PointCare for eligibility in and assist with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, MHLA, commercial products, Ryan White, ADAP, and PrEP-AP as well as with the process of accessing Public Benefits. • Serve as the APLA Health & Wellness point of contact for addressing issues related to health plans that are part of independent physicians associations (IPAs) that APLAHW contracts with, including, but not limited to Health Care LA IPA and Regal Medical Group. • Documents contacts and maintains files, utilizing Point Care for enrollment allowing them to accurately qualify and enroll patients into coverage, faster. • Stays current with APLA Health programs. • Follow up to verify the status of enrollment applications and assist clients who are experiencing problems. • Complete a comprehensive benefits and qualified health insurance assessment for each client. • Maintain and update all client records via eClinicalWorks electronic health record system and reviews to verify and ensure data entered are accurate. • Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to agency policy. • Describe what a summary of benefits document is and where to locate a summary of benefits. Explain where to find information about provider networks. • Collaborate with other programs at APLA Health & Wellness and other service organizations to facilitate the provision of services. • Maintain an extensive awareness of client resources, both agency-wide and Federally Qualified community-based healthcare organization (FQHC). • Prepare reports and client records as required to meet APLA Health & Wellness, city, state, and federal program requirements. • Follow agency policies and maintain agency standards with regards to client confidentiality and HIPAA compliance. • Effectively communicate with clients/patients in English and Spanish as required per aforementioned job duties. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: A high school diploma and 1 year experience in benefits enrollment. Must be trained as a Medi-Cal Enroller, Covered CA Certified Enrollment Counselor (CEC) and ADAP/OA HIPP/PrEP-AP Enroller or acquire these certifications within six (6) months of hire. A proficiency in writing, proofreading and grammar skills is important, as well as interpersonal customer service skills. Bilingual in Spanish/English required. Knowledge of: Interviewing and assessment techniques; vocational rehabilitation and/or related occupational fields, knowledge of word processing and eClinicalWorks electronic health records data entry; HIV disease and related chronic illness and disability issues; comprehensive understanding of public benefits programs and policies; qualified health plans, including, but not limited to Covered CA, Medi-Cal, Medicare, My Health LA, and Ryan White. Must have knowledge of the healthcare field. Ability to: Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment. Bilingual required – English/Spanish. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID 19 vaccination and Booster or Medical/Religious exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=296425&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $41.16 - $53.10 hourly. Salary is commensurate with experience. POSITION SUMMARY: Under the direction of the Program Manager, PSS/MCC, provide the appropriate level of coordinated health care services for patients of APLA Health & Wellness. While based at our Gleicher/Chen clinic, the Medical Care Manager also supports patients at our Mid-Wilshire and Michael Gottlieb (West Hollywood) Heath Centers. The RN medical care manager will coordinate with all parties involved in the care of the patient to provide effective and culturally competent care and treatment for people living with HIV and other chronic diseases. The position provides services to persons living with HIV as part of a Medical Care Coordination team and providing case management services for persons with other complex medical needs. The medical care coordination team will target people with HIV who are experiencing medical adherence issues, significant changes in HIV health status or multiple health diagnoses that affect the person’s HIV status. The RN medical care manager in conjunction with the Patient Care Manager, formulates care plans based upon assessment data and provision of care priorities and works in collaboration with the clinical social worker as necessary. The RN medical care manager will coordinate patient care and collaborate with other health care team members to establish the patient’s goals, develop treatment plans and obtain desired outcomes as well as provide patient education based on identified learning needs utilizing available teaching resources. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provides clinical support and advocacy to HIV+ patients, such as support in improving medication adherence and risk reduction. • Identifies out of care HIV+ patients to reengage them in treatment • Performs periodic needs assessments for patients to monitor and update medical needs and to intervene appropriately to support better health outcomes. • Identifies patients’ unmet medical needs and coordinates with clinic HIV and non-HIV providers to ensure that standards of care are met and any gaps or barriers are addressed. • Assists in tracking, following up with, and supporting existing and recently enrolled patients • Identifies patients’ unmet nonmedical needs or barriers to adherence and retention in care, and coordinates with other clinical staff (e.g. social workers) to address needs and barriers. • Provides and appropriately documents brief interventions focused on patient education, treatment adherence, managing side effects, medical nutrition therapy, co-infections, preventative care and risk reduction. • Participates in quality improvement activities as directed by the medical director, e.g. data analysis and measurement of outcomes, document and report the results and accomplishments of quality improvement initiatives. • Assists front office staff in making appropriate arrangements for patients who arrive late for appointments or for whom an appointment needs to be rescheduled, by reviewing the medical record and determining how soon and where the patient should be seen • Provides health supervision to persons living with HIV and non-HIV on a continuing basis under the consultative direction of a physician OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: Possession of the following is required: A valid California Registered Nurse (RN) license issued by the California Board of Registered Nursing (BRN). Must possess current Basic Cardiac Life Support (BCLS) and Cardiopulmonary Resuscitation (CPR) certification. 3 years of RN case management experience preferred, but previous work experience in clinical capacities will also be considered. Demonstrate a history of working with the target population, inclusive of cultural competency and sensitivity, including that of persons living with HIV, and the LGBT community. Experience in chronic disease management, case management, utilization management and quality improvement projects, is preferred. Experience working with electronic health records, working with EClinical Works preferred. Bilingual in Spanish preferred. Knowledge of: A solid knowledge of HIV disease, including natural history, symptoms and treatment. Knowledge of substance abuse issues and treatment and related sexual risks. Ability to: Ability to research, identify and access community referrals. Demonstrate proficient written documentation skills. Ability to demonstrate basic skills of risk behavior assessment and motivate patients to modify HIV risk taking behaviors and substance use behaviors. Demonstrate experience in conducting a comprehensive medical-psychosocial assessment and/or working individually with clients in a case management capacity. Ability to provide services in a non-judgmental fashion and work effectively with diverse populations is required as is the ability to maintain records and follow clinical guidelines/protocols. Must be able to work efficiently and complete tasks with a high degree of accuracy; work and solve problems independently; work flexible hours in order to complete tasks and meet client needs. Ability to be flexible in handling unanticipated client needs is required. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster required or medical/religious exemption. Equal Opportunity Employer: minority/female/transgender/disability/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=311916&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $25.60 - $28.82 hourly. Salary is commensurate with experience. POSITION SUMMARY: The Medical Assistant – HIV/STD Counselor will provide patient care services under the direction of a licensed health care provider inclusive of culturally appropriate HIV/STD services to APLA Health & Wellness patients. In collaboration with prevention program staff, the Medical Assistant – HIV/STD Counselor will work to identify HIV positive individuals who are part of our prevention programs and who are not yet linked to HIV medical care, including newly diagnosed individuals, persons who know their HIV status but have never been engaged in care, and others who know their status and have dropped out of care to access medical care services. The HIV-STD Counselor/Medical Assistant will perform administrative front office and clinical back office duties in the medical clinic, including submitting and tracking referrals, taking vital signs, preparing examining rooms, administering medications as ordered by a licensed healthcare provider, performing phlebotomy and other technical clinical functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or has a logical assignment to this position. • Greets and register patients when needed; assists them with completion of necessary forms; answers telephones and schedules appointments; retrieves medical files; maintains medical records and files. • Provide pre/post test client-centered HIV counseling. • Conduct HIV/STD risk assessments. • Provide HIV/STD risk reduction and prevention coaching/counseling. • Prepares treatment rooms, ensuring that rooms are neat and clean, and stocked with the necessary supplies and equipment for patient examination; maintains sanitary and sterile supplies and equipment. • Interviews patients to obtain basic medical information and history; measures and records vital signs, height, weight and body mass index (BMI); prepares medical records for provider review. • Performs phlebotomy to collect blood samples; collects urine and other non-invasive specimens; logs specimens for testing; performs urine dip sticks and finger-sticks for hemoglobin and glucose measurements. • Provides counseling and rapid HIV testing to clients seeking those services. • Maintains monthly equipment logs, i.e. Glucometer, Hemocue, and Refrigerators. • Develop a set of focused strategies, designed to improve the linkage (and ongoing engagement) to HIV primary medical care of recently diagnosed HIV-infected persons; individuals of known HIV status who have never sought medical care and HIV-infected persons who have dropped out of care and are no longer seeking HIV medical care and treatment. • Assists physicians and nurses in examining and treating patients; handling instruments; preparing and disinfecting treatment sites; applying and removing dressing and bandages; administers medications in accordance with providers orders; administers subcutaneous and intramuscular injections as ordered by mid-level providers and physicians. • Assist in the preparation of reports as requested. • Maintain HIV/STD testing records to ensure that all documentation required by funders and agency Quality Management Plan is on file. • Carries out patient discharge processes; clarifies and provides patients with follow-up care instructions and referrals. • Follows steps outlined in APLA Health & Wellness referral tracking policy to ensure that patients gets the referrals needed and that referrals are appropriately logged and tracked. • Administers Cardiopulmonary Resuscitation (CPR) in a medical emergency. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: High School diploma or GED equivalent required. Successful completion of a Medical Assistant training program in a recognized institution in accordance with standards established by the Medical Board of California. Successful completion of LA County’s Division of HIV and STD Programs’ HIV Test Counselor Certification required within first 90-days of hire. Knowledge of: 1. Basic medical terminology and patient care methods and techniques. 2. Methods and procedures for performing technical clinical procedures including phlebotomy, collecting and testing urine and other non-invasive specimens, and administering injections. 3. Routine laboratory procedures. 4. Standards and methods for maintaining sterile and sanitary laboratory and examining room conditions. 5. Methods and standard procedures for the maintenance of medical records. 6. Safety policies and safe practices applicable to the work. 7. HIV infection; STD infection/treatment; HIV/AIDS prevention; psychosocial issues as it relates to HIV and STD transmission/acquisition, special issues relevant to individuals who are at risk for HIV/STD and/or living with HIV; health education and behavior modification theory; human sexuality, substance abuse, behavior change principles and strategies; effective communication skills; group dynamics; data management; general computer knowledge; community resources; health and social concerns of diverse populations such as gay and non-gay identified men who have sex with men and other genders, individuals who share injection paraphernalia, heterosexuals, women at sexual risk and transgender individuals Ability to: 1. Interview patients effectively for the purpose of acquiring medical, social and sexual histories. 2. Risk reduction counseling to curtail the spread of HIV and other STDs. 3. Communicate effectively with people of various educational, socio-economic and cultural backgrounds. 4. Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, procedures and protocols applicable to work. 5. Identify and correct unsanitary conditions and maintain sterile environments. 6. Perform routine medical tests and procedures proficiently and accurately. 7. Communicate clearly and effectively, both orally and in writing. 8. Operate a computer and standard business software. 9. Maintain highly confidential personal and medical information in accordance to HIPAA regulations. 10. Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations. 11. Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: COVID-19 Vaccination or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=215636&clientkey=A5559163F67395E0A2585D2135F98806

APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org. ________________________________________ We offer great benefits, competitive pay, and great working environment! We offer: • Medical Insurance • Dental Insurance (no cost for employee) • Vision Insurance (no cost for employee) • Long Term Disability • Group Term Life and AD&D Insurance • Employee Assistance Program • Flexible Spending Accounts • 11 Paid Holidays • 4 Personal Days • 10 Vacation Days • 12 Sick Days • Metro reimbursement or free parking • Employer Matched (6%) 403b Retirement Plan This is a great opportunity to make a difference! ________________________________________ This position will pay $26.20 - $30.35 hourly. Salary is commensurate with experience. Please Note: This position requires fluency in English and Spanish - an assessment is required in order to move forward in the position. This position will sit 3 days of the week (Wednesday - Friday) in our Long Beach Health Center and 2 days per week (Monday and Tuesday) at our CDU/MLK Medical Campus. POSITION SUMMARY: The Dental Office Coordinator provides clerical support for the daily management of the dental practice. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Organize and supervise the procedures of the dental clinic front office, including but not limited to the areas of: o Client Registration o Appointment Scheduling o Communication with patients and referring agencies o Ordering supplies/front and back office • Receive patients as they enter the dental clinic and notify the program staff of their arrival. • Confirm medical/dental appointments on the schedule of the following day. • Answer telephone calls, take messages, monitor voice mail messages throughout the day. • Confirm and update patient demographic, insurance eligibility, health history and other medical information using the Case Watch, eClinicalWorks and Open Dental software programs. • Act as the petty cash custodian for the dental clinic under the supervision of the Medical/Dental Office Manager. • Collect payment from patients before services are rendered when necessary. • Travel to other dental locations as needed Have a working knowledge of private insurance billing, DentiCal billing and benefit guidelines: • Check eligibility before each appointment • Maintain a written Record of Eligibility on the patient charts • Check and collect share of cost when necessary • Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors. • Assist with the preparation of client statistical and demographic reports to appropriate fiscal entities including but not limited to the Division of HIV and STD Programs on a monthly basis. • Act as a mediator, assisting clients understand the limitations of certain services and assist them in finding a solution to their concerns. Work closely with the Dental Management Team and Chief Operating Officer with client grievances and concerns about treatment. • Assist in maintaining OSHA and HIPAA compliance. • Assist in maintaining office and building fire/safety regulations. • Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times. Effectively communicate with clients/patients in English and Spanish as required per aforementioned job duties. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: • Minimum of two years of comparable administrative experience. • College degree and work experience in a social services environment is preferred. • Excellent telephone skills • Basic computer skills Knowledge of: • Office workflow procedures • Filing systems • General HIV/AIDS health issues • General medical and dental terminology Ability to: • Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic • Communicate effectively and courteously with tact, diplomacy and poise • Multitask efficiently • Learn and master the required computer software programs • Follow written and oral directions • Maintain the patient appointment schedule efficiently • Work independently and responsibly • Work effectively as a team member in a busy medical/dental practice • Be self-motivated and maintain the commitment to excellence of APLA Health & Wellness. • Bilingual required – English/Spanish. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran. To Apply: Visit our website at www.aplahealth.org to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=296811&clientkey=A5559163F67395E0A2585D2135F98806

Part time job with flexible, morning hours. If you enjoy driving and have a heart for bringing meals and a smile to area seniors and home bound clients come work with us. Meals on Wheels of Rockingham County is currently accepting applications for a meal delivery driver in our Hampton, NH location. Work schedule is Monday - Friday approximately 9:30 am - 12:30 pm. Physical aspects to the job - Ability to lift approximately 35 pounds, ability to bend, twist and reach, enter and exit a vehicle multiple times in a shift, and navigate stairs during daily shift. Drivers will also have to stand for 30+ minutes while they pack their bags or help with packaging up meals for the day. Delivery routes are approximately 2 hours long. When you return from your route, you will clean out your bags and get ready for the next day. A typical shift is 2.5 to 3 hours long. You must have a valid drivers license, a good driving record and a reliable vehicle. Driving and criminal record checks are performed. $12.60 per hour plus 70 cents per mile. 11 paid holidays off per year. Paid time off for vacation/sick day (accrued). Annual longevity bonuses. Optional employee paid insurance benefits include: Vision, Dental, Accident and Life Insurance. Meals on Wheels of Rockingham County is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, or national origin, physical or mental handicap, or military status. http://www.rockinghammealsonwheels.org/