Negotiable Salary
10956 Crockett St, Sun Valley, CA 91352, USA
About Us: Join our dynamic, rapidly-growing private label skincare company! We believe in creating top-quality products that make people feel amazing, and we’re looking for a Front Desk Receptionist / Customer Service Specialist to be the friendly face and voice of our brand. Our team is fun, passionate, and committed to creating a positive, enjoyable work environment. If you thrive in a fast-paced setting and love helping people, we’d love to hear from you! What You’ll Do: As our Front Desk Receptionist and Customer Service Specialist, you’re more than just the first point of contact. You’re the heartbeat of our office, making sure every visitor and customer feels welcome and valued. Your responsibilities include: Warm Welcomes: Greet clients, visitors, and team members with a friendly smile and a positive attitude that reflects our brand. Customer Care: Handle customer inquiries with grace and efficiency via phone, email, and in-person. You’ll provide information about our products and services and resolve any issues with a problem-solving mindset. Administrative Support: Keep our front desk organized and running smoothly by managing mail, handling packages, and maintaining office supplies. This includes directing any pick-ups or deliveries to the correct department. Collaboration: Work with our sales, marketing, and production teams to ensure clients receive the best possible experience. Event Support: Help organize and prepare for team events, product launches, and special in-office celebrations. Be part of the fun! Who You Are: Customer Service Pro: You’re a natural people person who knows how to create a great first impression and build positive relationships with customers and colleagues. Organized & Efficient: You love to stay organized, prioritize tasks, and keep things running smoothly. Quick Learner: You’re excited to learn about our products and stay informed so you can help customers with confidence. Team Player: You enjoy working with others and are happy to jump in where needed to keep the team rolling. Positive Energy: You bring an upbeat, can-do attitude every day and are ready to join a company that values fun and creativity. Requirements: Previous experience in a front desk or customer service role preferred. Strong communication skills – both verbal and written. Proficiency in Microsoft Office and customer management systems is a plus. A passion for skincare and wellness is a bonus! Perks & Benefits: Employee discounts on our skincare products. Fun, inclusive company culture with team events and happy hours. Opportunities for growth within a rapidly expanding company. Wellness programs and occasional product giveaways! If you're ready to be part of a company that values your enthusiasm and passion, apply today and join our team where work feels like family, and skincare is our shared passion!